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Survey of Internet Usage Trends in BRICs
Countries
 October 2011




                                           1
Table of Contents (question list)




1.   Please give the names of up to three websites you view when selecting a place to stay during overseas travel. (open‐ended question)

2.   Please give the names of up to three websites you view when making purchases online. (open‐ended question)

3.   What social media do you currently use? (SNS, micro blogs, video and photograph publication media, check‐in media) Accessing either by PC or cell 
     phone, please select up to five modes of social media. 

4.   Please tell us the average amount of time you spend using social media (as well as each form of social media) every day. 
5.   Please give the names of up to three social media services that you believe will become popular in the future. 


     * questions in red are available in complete version of report (see slide 15).


                                                                                                                                                          2
Summary of Survey



Purpose:             To gain an understanding of trends in internet usage in
                     BRICs nations.
Methodology:         Internet Survey
Target
Countries:           Brazil, India, Russia, China
Target
Demographic:         Average men and women in their 20’s, 30’s, 40’s and over
Number of
Respondents:         200~205 individuals per country (total 810 people)
Timeline:            June 6, 2011~July 12, 2011

Survey Content:      1.Top market share overseas travel portal sites
                     2.Top market share ecommerce sites
                     3.Top market share SNS services
                     4.SNS usage time-length
                     5.SNS predicted trends
                          Copyright © 2011 WIP Japan Corp.. All rights reserved.   3
Demographics of Respondents

   Brazil                                                                      Russia



 by age                                                                       by age



                                                   ages 20~29                                                                      ages 20~29
                                                   ages 30~39                                                                      ages 30~39
                                                   40 and over                                                                     40 and over

by gender                                                                  by gender




                                                  Male                                                                            Male
                                                  Female                                                                          Female




            ages 20~29 ages 30~39 ages 40 and over total                                       ages 20~29 ages 30~39 ages 40 and over total
male                 36         32               33     101                    male                     36         33               32     101
female               36         34               34     104                    female                   33         33               34     100
total                72         66               67     205                    total                    69         66               66     201

                                      Copyright © 2011 WIP Japan Corp.. All rights reserved.                                                     4
Demographics of Respondents

    India                                                                        China


  by age                                                                       by age



                                                        ages 20~29                                                            ages 20~29
                                                        ages 30~39                                                            ages 30~39
                                                        40 and over                                                           40 and over


by gender                                                                   by gender




                                                        Male                                                                   Male
                                                        Female                                                                 Female




            ages 20~29 ages 30~39 ages 40 and over total                               ages 20~29 ages 30~39 ages 40 and over total
male                 61         34               32     127               male                  35         36               35     106
female               34         26               17      77               female                37         36               21      94
total                95         60               49     204               total                 72         72               56     200

                                       Copyright © 2011 WIP Japan Corp.. All rights reserved.                                               5
Question 3
What social media do you currently use? (SNS, micro blogs,
video and photograph publication media, check-in media)
Accessing either by PC or cell phone, please select up to five
modes of social media.




Question 4
Please tell us the average amount of time you spend using
social media (as well as each form of social media) every
day.


                                                                 6
What social media do you currently use? (SNS, micro blogs, video and photograph
                                                                                                                                               Brazil
publication media, check-in media) Accessing either by PC or cell phone, please
select up to five modes of social media.
                                                      *The following is an explanation of the response rates we received among the 205
                                                      participants for each of the respective media below.
     The 205 participants responded as
               illustrated below                      71.7 %          Facebook
      (total number of responses: 636)                (Sept 2011) New user registration has been greatest in
                            unit: participant         India, with 2.86 million new registrants per month, with a
                                                      total of over 26 million users. Currently India follows
                                                      Mexico and the Philippines, coming in 8th place.


                                                                                                  65.4 %        Orkut
                                                                                                  With 66 million users worldwide, Brazil, India, and
                                                                                                  America make up 90% of Orkut users. Furthermore,
                                                                                                  90% of pageviews are said to be from Brazil. Currently
                                                                                                  operated by Google, the same account can be used to
                                                                                                  maintain both a Google and Orkut account.


                                                      55.1 %          YouTube
                                                      Video-sharing internet service currently operating on a
                                                      global scale, available in 14 different languages. In 2006,
                                                      YouTube was purchased by Google, however the brand
                                                      name and service remain the same as before. A wide
                                                      variety of videos can be viewed on the site, including
                                                      music, sports, television shows etc.


                                                     30.2 % Twitter                                           15.1 % 4shared
                                                     Short message micro blogging service. There              File-sharing site. Users often use the site for
                                                     are currently 100 million active users. As of            its video, music and image file -sharing
                                                     September 2011 Twitter advertising has also              capabilities. Brazilian users account for 14%
       other                                         been launched, and tweets from advertisers               of all users. The site is particularly popular
                                                     who are not being followed, are now reflected in         with younger people under 25 years old.
       no particular site                            the users’ timeline.
                                         Copyright © 2011 WIP Japan Corp.. All rights reserved.                                                                 7
Brazil
Please tell us the average amount of time you spend using social
media (as well as each form of social media) every day.

   Number of Responses (Total number of                 The average daily usage time for each form
             responses: 620)                                         of social media.
                            unit: participant                                                     unit: minutes




                                                                                                                  Total




  The average daily usage time for Facebook was particularly high at 75.2 minutes, exceeding both the India and
  Russia Facebook average length of use. Of those social media modes who experienced the highest rates of
  use, Orkut and 4shared reflected high average daily length of usage as well.


                                         Copyright © 2011 WIP Japan Corp.. All rights reserved.                                    8
What social media do you currently use? (SNS, micro blogs, video and photograph
                                                                                                                                            Russia
publication media, check-in media) Accessing either by PC or cell phone, please
select up to five modes of social media.
                                                         * The following is based on usage rate responses of the 201 survey participants.
    The responses of 201 participants (total
          number of responses: 613)                       67.7 %          Vkontakte
                                unit: participant         The SNS holding the top market share in Russia. The
                                                          typical user is a lower middle class male high school
                                                          graduate aged under 35. Among both male and female
                                                          users, singles represent the vast majority.




                                                                                                         63.2 %        Odnoklassniki
                                                                                                         A Russian SNS, often used for contact
                                                                                                         between classmates. The average user age
                                                                                                         ranges from 25~35, and the ratio of single to
                                                                                                         married users is about 1:1.




                                                          49.3 %          YouTube
                                                          Video-sharing internet service currently operating on a
                                                          global scale, available in 14 different languages. Google
                                                          bought YouTube in 2006, effectively becoming the
                                                          parent company.
                                                          Of all foreign SNS media, YouTube has achieved the
                                                          highest penetration in Russia.
                                                          43.8 % Facebook                                     16.9 % Twitter
     other                                                There     are     approximately    4,650,000        The world’s leading micro-blogging site.
                                                          Facebook users in Russia (as of Oct. 2011).         As with Facebook, Twitter penetration in
     don’t use social media                               Less than 7% of the population is currently         Russia is far below the average of
                                                          online, thus although the reach of Facebook
                                                                                                              developed countries.
                                                          may be increasing, it will experience a slow
                                                          adoption rate.
                                             Copyright © 2011 WIP Japan Corp.. All rights reserved.                                                      9
Please tell us the average amount of time you spend using social                                                           Russia

media (as well as each form of social media) every day.

  Number of responses (total number of                    The average daily usage rate for each form
            responses: 598)                                               of media
                            unit: participant                                                       unit: minute




                                                                                                                   Total




 The usage rates of Russian-based SNS are much higher than those of other countries.
 Vkontakte holds the top share, however Odnoklassniki has the longest average daily usage rate among its
 users.


                                           Copyright © 2011 WIP Japan Corp.. All rights reserved.                                   10
What social media do you currently use? (SNS, micro blogs, video and photograph
                                                                                                                                                 India
publication media, check-in media) Accessing either by PC or cell phone, please
select up to five modes of social media.
                                                          *The following is based on usage rate responses of the 204 survey participants.
    The responses of 204 participants (total              72.5 %          Facebook
          number of responses: 624)
                                unit: participant         According to Socialbakers, there are currently 32 million
                                                          Facebook users in India, and 7.3 billion users worldwide,
                                                          making it the most widely used social media in the world.
                                                          By country, India comes in third in terms of user base,
                                                          after America and Indonesia.


                                                                                                      58.3 %       YouTube
                                                                                                      Worldwide video-sharing service available in 14
                                                                                                      different languages. While YouTube was purchased by
                                                                                                      Google in 2006, the service remains unchanged as a
                                                                                                      Google group company. In India, the Rajshri and Eros
                                                                                                      Entertainment channels broadcasting Bollywood
                                                                                                      movies, hold top ranks in terms of number of views.




                                                          55.4 %          Orkut
                                                          Social media site operated by Google. Brazil and India
                                                          account for approximately 88% of all users. There an
                                                          estimated 100 million users worldwide.


                                                          35.8 % Twitter                                          14.7 % LinkedIn
                                                          Short    post     micro   blogging    service.
                                                                                                                  LinkedIn boasts an overall user base of
                                                          Communication takes place using short
                                                                                                                  100,000 users worldwide. The service
                                                          messages limited to 140 characters in length.
                                                                                                                  focuses     on     professionals, business,
    other                                                 Posts are displayed in real-time, appearing in
                                                                                                                  employment opportunities and industry-
    don’t use social media                                chronological order.
                                                                                                                  specific expert discussions.
                                             Copyright © 2011 WIP Japan Corp.. All rights reserved.                                                             11
Please tell us the average amount of time you spend using social                                                India

media (as well as each form of social media) every day.

   Number of Responses (total number of                    Average daily use time for each form of
             responses: 602)                                               media
                            unit: participant                                            unit: minute




                                                                                                        Total




 Social media services with the largest number of users were observed to also experience the longest average
 daily usage rates. Facebook as well as YouTube experienced higher rates than the overall social media daily
 average usage rates.


                                         Copyright © 2011 WIP Japan Corp.. All rights reserved.                         12
What social media do you currently use? (SNS, micro blogs, video and photograph
                                                                                                                                                  China
publication media, check-in media) Accessing either by PC or cell phone, please
select up to five modes of social media.
                                                          *The following is based on usage rate responses of the 200 survey participants.
    The responses of 200 participants (total
          number of responses: 781)                       50.5 %          QZone(QQ空间)
                                unit: participant         Focusing primarily on blog and file-sharing functions,
                                                          QZone currently has a user base of 460,000. The SNS
                                                          service is operated by Tencent Corporation, which also
                                                          operates the QQ messenger service, and a B2C net
                                                          shop. QZone is particularly popular among the younger
                                                          demographic.


                                                                                                      47.0 % XinlangWeibo(新浪微博)
                                                                                                      Often referred to as “China’s Twitter,” Xinlang Weibo is
                                                                                                      a short post-style microblog, allowing up to 140
                                                                                                      characters per post. The service is operated by SINA
                                                                                                      Corporation, China’s largest advertising company,
                                                                                                      offering a wide range of services including a search
                                                                                                      engine, video sharing, BBS, dating, travel booking etc.
                                                                                                      services. Xinlang Weibo represents one of the many
                                                                                                      services offered on the Sina portal site.
                                                          38.0 %          Renren(人人网)
                                                          Often regarded as “China’s Facebook,” There are 160
                                                          million registered Chinese users, with 30 million users
                                                          active each month. Unlike Facebook, users are able to
                                                          set the privacy level of their account.


                                                          33.5 % Kaixin Wang(开心网)                                 31.5 % Youku(优酷)
                                                          A social media characterized by posting of
                                                          short blogs. Kaixin Wang was the first                  Often referred to as “China’s YouTube,”
                                                          Facebook-style application to spread in the             Youku is a video hosting site, characterized
                                                          Chinese market. The company is known to                 by hosting of videos with no duration/ length
       other                                                                                                      limits.
                                                          have sued Renren, alleging unfair competition.
       don’t use social media
                                             Copyright © 2011 WIP Japan Corp.. All rights reserved.                                                               13
Please tell us the average amount of time you spend using social                                            China

media (as well as each form of social media) every day.

   Responses (Total number of responses:               Average daily use time for each form of
                   780)                                                media
                             unit: participant
                                                                                     unit: minute




                                                                                                    Total




  The average daily length of social media usage reached 31.8 minutes, however the average daily lengths of
  use for QZone (QQ空间), Sina Weibo (新浪微博), and Youku (优酷) were higher than the total average SNS
  daily length of use.



                                          Copyright © 2011 WIP Japan Corp.. All rights reserved.                    14
Don’t Miss Out on Your Free Copy!
•    For your free copy of the complete “Survey of Internet Usage Trends in BRICs
     Countries” .pdf presentation including the additional sections regarding online travel,
     ecommerce, and future expectations regarding SNS use in BRICs nations, please
     reply to d-white@wipgroup.com with the following information:
      – name:
      – company name:
      – position:
      – address:
      – fax:
      – telephone number:
      – Where did you hear about this study?
      – what caught your interest about this study?
      – what services provided by WIP Japan are you interested in? (international
          market research (qualitative/ quantitative/ literature), Web Globalization,
          Translation etc.)

      We look forward to hearing from you!


                              Copyright © 2011 WIP Japan Corp.. All rights reserved.           15

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Survey of Internet Usage Trends in BRICS Countries

  • 1. Survey of Internet Usage Trends in BRICs Countries October 2011 1
  • 2. Table of Contents (question list) 1. Please give the names of up to three websites you view when selecting a place to stay during overseas travel. (open‐ended question) 2. Please give the names of up to three websites you view when making purchases online. (open‐ended question) 3. What social media do you currently use? (SNS, micro blogs, video and photograph publication media, check‐in media) Accessing either by PC or cell  phone, please select up to five modes of social media.  4. Please tell us the average amount of time you spend using social media (as well as each form of social media) every day.  5. Please give the names of up to three social media services that you believe will become popular in the future.  * questions in red are available in complete version of report (see slide 15). 2
  • 3. Summary of Survey Purpose: To gain an understanding of trends in internet usage in BRICs nations. Methodology: Internet Survey Target Countries: Brazil, India, Russia, China Target Demographic: Average men and women in their 20’s, 30’s, 40’s and over Number of Respondents: 200~205 individuals per country (total 810 people) Timeline: June 6, 2011~July 12, 2011 Survey Content: 1.Top market share overseas travel portal sites 2.Top market share ecommerce sites 3.Top market share SNS services 4.SNS usage time-length 5.SNS predicted trends Copyright © 2011 WIP Japan Corp.. All rights reserved. 3
  • 4. Demographics of Respondents Brazil Russia by age by age ages 20~29 ages 20~29 ages 30~39 ages 30~39 40 and over 40 and over by gender by gender Male Male Female Female ages 20~29 ages 30~39 ages 40 and over total ages 20~29 ages 30~39 ages 40 and over total male 36 32 33 101 male 36 33 32 101 female 36 34 34 104 female 33 33 34 100 total 72 66 67 205 total 69 66 66 201 Copyright © 2011 WIP Japan Corp.. All rights reserved. 4
  • 5. Demographics of Respondents India China by age by age ages 20~29 ages 20~29 ages 30~39 ages 30~39 40 and over 40 and over by gender by gender Male Male Female Female ages 20~29 ages 30~39 ages 40 and over total ages 20~29 ages 30~39 ages 40 and over total male 61 34 32 127 male 35 36 35 106 female 34 26 17 77 female 37 36 21 94 total 95 60 49 204 total 72 72 56 200 Copyright © 2011 WIP Japan Corp.. All rights reserved. 5
  • 6. Question 3 What social media do you currently use? (SNS, micro blogs, video and photograph publication media, check-in media) Accessing either by PC or cell phone, please select up to five modes of social media. Question 4 Please tell us the average amount of time you spend using social media (as well as each form of social media) every day. 6
  • 7. What social media do you currently use? (SNS, micro blogs, video and photograph Brazil publication media, check-in media) Accessing either by PC or cell phone, please select up to five modes of social media. *The following is an explanation of the response rates we received among the 205 participants for each of the respective media below. The 205 participants responded as illustrated below 71.7 % Facebook (total number of responses: 636) (Sept 2011) New user registration has been greatest in unit: participant India, with 2.86 million new registrants per month, with a total of over 26 million users. Currently India follows Mexico and the Philippines, coming in 8th place. 65.4 % Orkut With 66 million users worldwide, Brazil, India, and America make up 90% of Orkut users. Furthermore, 90% of pageviews are said to be from Brazil. Currently operated by Google, the same account can be used to maintain both a Google and Orkut account. 55.1 % YouTube Video-sharing internet service currently operating on a global scale, available in 14 different languages. In 2006, YouTube was purchased by Google, however the brand name and service remain the same as before. A wide variety of videos can be viewed on the site, including music, sports, television shows etc. 30.2 % Twitter 15.1 % 4shared Short message micro blogging service. There File-sharing site. Users often use the site for are currently 100 million active users. As of its video, music and image file -sharing September 2011 Twitter advertising has also capabilities. Brazilian users account for 14% other been launched, and tweets from advertisers of all users. The site is particularly popular who are not being followed, are now reflected in with younger people under 25 years old. no particular site the users’ timeline. Copyright © 2011 WIP Japan Corp.. All rights reserved. 7
  • 8. Brazil Please tell us the average amount of time you spend using social media (as well as each form of social media) every day. Number of Responses (Total number of The average daily usage time for each form responses: 620) of social media. unit: participant unit: minutes Total The average daily usage time for Facebook was particularly high at 75.2 minutes, exceeding both the India and Russia Facebook average length of use. Of those social media modes who experienced the highest rates of use, Orkut and 4shared reflected high average daily length of usage as well. Copyright © 2011 WIP Japan Corp.. All rights reserved. 8
  • 9. What social media do you currently use? (SNS, micro blogs, video and photograph Russia publication media, check-in media) Accessing either by PC or cell phone, please select up to five modes of social media. * The following is based on usage rate responses of the 201 survey participants. The responses of 201 participants (total number of responses: 613) 67.7 % Vkontakte unit: participant The SNS holding the top market share in Russia. The typical user is a lower middle class male high school graduate aged under 35. Among both male and female users, singles represent the vast majority. 63.2 % Odnoklassniki A Russian SNS, often used for contact between classmates. The average user age ranges from 25~35, and the ratio of single to married users is about 1:1. 49.3 % YouTube Video-sharing internet service currently operating on a global scale, available in 14 different languages. Google bought YouTube in 2006, effectively becoming the parent company. Of all foreign SNS media, YouTube has achieved the highest penetration in Russia. 43.8 % Facebook 16.9 % Twitter other There are approximately 4,650,000 The world’s leading micro-blogging site. Facebook users in Russia (as of Oct. 2011). As with Facebook, Twitter penetration in don’t use social media Less than 7% of the population is currently Russia is far below the average of online, thus although the reach of Facebook developed countries. may be increasing, it will experience a slow adoption rate. Copyright © 2011 WIP Japan Corp.. All rights reserved. 9
  • 10. Please tell us the average amount of time you spend using social Russia media (as well as each form of social media) every day. Number of responses (total number of The average daily usage rate for each form responses: 598) of media unit: participant unit: minute Total The usage rates of Russian-based SNS are much higher than those of other countries. Vkontakte holds the top share, however Odnoklassniki has the longest average daily usage rate among its users. Copyright © 2011 WIP Japan Corp.. All rights reserved. 10
  • 11. What social media do you currently use? (SNS, micro blogs, video and photograph India publication media, check-in media) Accessing either by PC or cell phone, please select up to five modes of social media. *The following is based on usage rate responses of the 204 survey participants. The responses of 204 participants (total 72.5 % Facebook number of responses: 624) unit: participant According to Socialbakers, there are currently 32 million Facebook users in India, and 7.3 billion users worldwide, making it the most widely used social media in the world. By country, India comes in third in terms of user base, after America and Indonesia. 58.3 % YouTube Worldwide video-sharing service available in 14 different languages. While YouTube was purchased by Google in 2006, the service remains unchanged as a Google group company. In India, the Rajshri and Eros Entertainment channels broadcasting Bollywood movies, hold top ranks in terms of number of views. 55.4 % Orkut Social media site operated by Google. Brazil and India account for approximately 88% of all users. There an estimated 100 million users worldwide. 35.8 % Twitter 14.7 % LinkedIn Short post micro blogging service. LinkedIn boasts an overall user base of Communication takes place using short 100,000 users worldwide. The service messages limited to 140 characters in length. focuses on professionals, business, other Posts are displayed in real-time, appearing in employment opportunities and industry- don’t use social media chronological order. specific expert discussions. Copyright © 2011 WIP Japan Corp.. All rights reserved. 11
  • 12. Please tell us the average amount of time you spend using social India media (as well as each form of social media) every day. Number of Responses (total number of Average daily use time for each form of responses: 602) media unit: participant unit: minute Total Social media services with the largest number of users were observed to also experience the longest average daily usage rates. Facebook as well as YouTube experienced higher rates than the overall social media daily average usage rates. Copyright © 2011 WIP Japan Corp.. All rights reserved. 12
  • 13. What social media do you currently use? (SNS, micro blogs, video and photograph China publication media, check-in media) Accessing either by PC or cell phone, please select up to five modes of social media. *The following is based on usage rate responses of the 200 survey participants. The responses of 200 participants (total number of responses: 781) 50.5 % QZone(QQ空间) unit: participant Focusing primarily on blog and file-sharing functions, QZone currently has a user base of 460,000. The SNS service is operated by Tencent Corporation, which also operates the QQ messenger service, and a B2C net shop. QZone is particularly popular among the younger demographic. 47.0 % XinlangWeibo(新浪微博) Often referred to as “China’s Twitter,” Xinlang Weibo is a short post-style microblog, allowing up to 140 characters per post. The service is operated by SINA Corporation, China’s largest advertising company, offering a wide range of services including a search engine, video sharing, BBS, dating, travel booking etc. services. Xinlang Weibo represents one of the many services offered on the Sina portal site. 38.0 % Renren(人人网) Often regarded as “China’s Facebook,” There are 160 million registered Chinese users, with 30 million users active each month. Unlike Facebook, users are able to set the privacy level of their account. 33.5 % Kaixin Wang(开心网) 31.5 % Youku(优酷) A social media characterized by posting of short blogs. Kaixin Wang was the first Often referred to as “China’s YouTube,” Facebook-style application to spread in the Youku is a video hosting site, characterized Chinese market. The company is known to by hosting of videos with no duration/ length other limits. have sued Renren, alleging unfair competition. don’t use social media Copyright © 2011 WIP Japan Corp.. All rights reserved. 13
  • 14. Please tell us the average amount of time you spend using social China media (as well as each form of social media) every day. Responses (Total number of responses: Average daily use time for each form of 780) media unit: participant unit: minute Total The average daily length of social media usage reached 31.8 minutes, however the average daily lengths of use for QZone (QQ空间), Sina Weibo (新浪微博), and Youku (优酷) were higher than the total average SNS daily length of use. Copyright © 2011 WIP Japan Corp.. All rights reserved. 14
  • 15. Don’t Miss Out on Your Free Copy! • For your free copy of the complete “Survey of Internet Usage Trends in BRICs Countries” .pdf presentation including the additional sections regarding online travel, ecommerce, and future expectations regarding SNS use in BRICs nations, please reply to d-white@wipgroup.com with the following information: – name: – company name: – position: – address: – fax: – telephone number: – Where did you hear about this study? – what caught your interest about this study? – what services provided by WIP Japan are you interested in? (international market research (qualitative/ quantitative/ literature), Web Globalization, Translation etc.) We look forward to hearing from you! Copyright © 2011 WIP Japan Corp.. All rights reserved. 15