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Build your own image of
a coaching way of training


                         Theo Janissen
                           Ton Dijkstra
                                          1
Assess yourself



Take your position




                         2
Tons expertise


                 Ton Dijkstra


                 Senior Training Developer
                 ITC After Sales Training




                                             3
Theo’s expertise




Theo Janissen


Senior Training Developer
ITC After Sales Training


                                              4
Value for you



When would this workshop become
valuable for   you?




                                  5
Agenda



How does a CWOT look-like?

  Our experiences
  Assignment
  Harvest
  Evaluate




                             6
Our experiences


                  Theo Janissen
                    Ton Dijkstra
                                   7
Océ




      8
Océ
        Introduction CWOT to students


Introduction CWOT to students
International Service and Support Training
ASML




                                             9
Coaching way of training


                           Ton Dijkstra

                                          10
CWOT 1



             A coaching way




Coaching way of training            11
CWOT 2



             We train in a coaching way




             Why?




Coaching way of training                  12
CWOT 3
                   We cannot
                  think for you




Coaching way of training            13
CWOT 4




          We cannot learn for you




Coaching way of training            14
CWOT 5



             Train in a coaching way




Coaching way of training               15
CWOT 6



             We set learning objectives together with you




Coaching way of training                                    16
CWOT 7



             We stimulate you to take responsibility for your
             learning




Coaching way of training                                        17
CWOT 8



             We help so you can find answers and solutions
             yourself



                                    Because




Coaching way of training                                     18
CWOT 9



             Answers are not important, but how to find them




Coaching way of training                                       19
CWOT 10



             We need your help to make you successful in the
             field




Coaching way of training                                       20
CWOT 11




                            Thank you for this




Coaching way of training                         21
Coaching way of training   22
Océ




      23
Message behind



Stimulate learners to set objectives

Stimulate learners to take responsibility

Stimulate awareness of own learning




                                            24
International S&S Training



Introduction CWOT to students
International Service & Support Training
ASML




                                           25
Océ
        ASML


Introduction CWOT to students
International Service and Support Training
ASML




                                             26
ASML
   To Infinity……(and Beyond)




                               27
Assignment




             28
Assignment description



What do we see if we look at:

[group 1]      the trainer

[group 2]      the student

[group 3]      the classroom

in order to

   Stimulate learners to set objectives
   Stimulate learners to take responsibility
   Stimulate awareness of own learning         29
Harvest




          30
Coaching Way Of Training

Introduction and communication of the program
     Presents an effective introduction
     Communicates the objectives and the program of the training
     Checks the level of knowledge or experience (starting point)
     Communicates the evaluation method and criteria
     Encourages questions
Training skills
     Provides a clear structured training
     Creates a positive learning atmosphere
     Uses the Kolb learning cycle
     Gives a clear and brief instruction to the assignments
     Acts as a facilitator of the learning process: The trainees ‘do the work’
     Provides assignments with instructional guidance
     Organizes rest and reflection moments
Coaching skills
     Starts with an open complex question that makes trainees think and work together
     Asks guiding questions that help the trainee in finding the solution
     Listens actively to the trainees
     Stimulates involvement of all trainees during the training
Evaluation
     Evaluation/conclusion during and at the end of the training
     Performs an effective evaluation and concrete feedback on areas that need improvement
     Asks the other trainees to give feedback on the question/answer/activity of fellow trainee (peer feedback
     Provides constructive feedback




                                                                                                                 31
Evaluate




           32
33

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P4 build your own image of a coaching way of training

  • 1. Build your own image of a coaching way of training Theo Janissen Ton Dijkstra 1
  • 3. Tons expertise Ton Dijkstra Senior Training Developer ITC After Sales Training 3
  • 4. Theo’s expertise Theo Janissen Senior Training Developer ITC After Sales Training 4
  • 5. Value for you When would this workshop become valuable for you? 5
  • 6. Agenda How does a CWOT look-like? Our experiences Assignment Harvest Evaluate 6
  • 7. Our experiences Theo Janissen Ton Dijkstra 7
  • 8. Océ 8
  • 9. Océ Introduction CWOT to students Introduction CWOT to students International Service and Support Training ASML 9
  • 10. Coaching way of training Ton Dijkstra 10
  • 11. CWOT 1 A coaching way Coaching way of training 11
  • 12. CWOT 2 We train in a coaching way Why? Coaching way of training 12
  • 13. CWOT 3 We cannot think for you Coaching way of training 13
  • 14. CWOT 4 We cannot learn for you Coaching way of training 14
  • 15. CWOT 5 Train in a coaching way Coaching way of training 15
  • 16. CWOT 6 We set learning objectives together with you Coaching way of training 16
  • 17. CWOT 7 We stimulate you to take responsibility for your learning Coaching way of training 17
  • 18. CWOT 8 We help so you can find answers and solutions yourself Because Coaching way of training 18
  • 19. CWOT 9 Answers are not important, but how to find them Coaching way of training 19
  • 20. CWOT 10 We need your help to make you successful in the field Coaching way of training 20
  • 21. CWOT 11 Thank you for this Coaching way of training 21
  • 22. Coaching way of training 22
  • 23. Océ 23
  • 24. Message behind Stimulate learners to set objectives Stimulate learners to take responsibility Stimulate awareness of own learning 24
  • 25. International S&S Training Introduction CWOT to students International Service & Support Training ASML 25
  • 26. Océ ASML Introduction CWOT to students International Service and Support Training ASML 26
  • 27. ASML To Infinity……(and Beyond) 27
  • 29. Assignment description What do we see if we look at: [group 1] the trainer [group 2] the student [group 3] the classroom in order to Stimulate learners to set objectives Stimulate learners to take responsibility Stimulate awareness of own learning 29
  • 30. Harvest 30
  • 31. Coaching Way Of Training Introduction and communication of the program Presents an effective introduction Communicates the objectives and the program of the training Checks the level of knowledge or experience (starting point) Communicates the evaluation method and criteria Encourages questions Training skills Provides a clear structured training Creates a positive learning atmosphere Uses the Kolb learning cycle Gives a clear and brief instruction to the assignments Acts as a facilitator of the learning process: The trainees ‘do the work’ Provides assignments with instructional guidance Organizes rest and reflection moments Coaching skills Starts with an open complex question that makes trainees think and work together Asks guiding questions that help the trainee in finding the solution Listens actively to the trainees Stimulates involvement of all trainees during the training Evaluation Evaluation/conclusion during and at the end of the training Performs an effective evaluation and concrete feedback on areas that need improvement Asks the other trainees to give feedback on the question/answer/activity of fellow trainee (peer feedback Provides constructive feedback 31
  • 32. Evaluate 32
  • 33. 33