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Fixing the Media
                           The impact of social, mobile and
                           other new media on your business

                           jo@dearmedia.be
                           @jcaudron

zaterdag 15 september 12                                      1
• a digital consulting company
              • founded in 2009 by Jo Caudron
              • our mission is to help you finding a new
                   balance between the certainties of
                   your traditional business and the
                   opportunities of innovations in
                   (digital) media
              • our scope is everything in the digital
                   space, with focus on social, mobile,
                   tablets, location, connected TV,
                   new radio, ...
              • We work for large European clients


  @jcaudron
zaterdag 15 september 12                                  2
New version coming in October

                                 www.MediaMorgen.com




                           @jcaudron
  @jcaudron
zaterdag 15 september 12                                         3
To get this started...
              • Who is using?                       • Who is using?
                   -       Twitter                    -   an iPhone
                   -       Facebook, Google+, ...     -   an Android phone
                   -       LinkedIn, Plaxo            -   a Blackberry
                   -       Pinterest                  -   a Microsoft Windows phone?
                   -       Email                      -   a Nokia, Samsung, Sony
                   -       LBS                            Ericsson, ...
                   -       Augmented Reality          -   a tablet (iPad, Android, ...)
                                                      -   Apple TV, Boxee, ...
  @jcaudron
zaterdag 15 september 12                                                                  4
A short history of everything (in media)

            Analogue                  Digital



                                      Connected (internet)            Social




                                                Everything is getting mobile


                           And the mobile eco-system will go to the living room very soon ...
  @jcaudron
zaterdag 15 september 12                                                                        5
The Perfect Storm
                           Media Are Changing




  @jcaudron
zaterdag 15 september 12                        6
Drivers of change

                                               Content choice


                           the power of many
                              Social Media                           advertising Clutter




             Convenience, Richness & Control                    poor Creativity




  @jcaudron
zaterdag 15 september 12                                                                   7
Drivers of change

                                  Content choice




  @jcaudron
zaterdag 15 september 12                           8
Drivers of change



                                                                         advertising Clutter




                           On average we are exposed to over 3.000 brand impressions each day!
  @jcaudron
zaterdag 15 september 12                                                                         9
Drivers of change



                                                             advertising Clutter




                 On average we are exposed to over 3.000 brand impressions each day!
  @jcaudron
zaterdag 15 september 12                                                               10
Drivers of change




                                               +
             Convenience, Richness & Control




  @jcaudron
zaterdag 15 september 12                           11
Drivers of change
                           TIMESHIFTING




             Convenience, Richness & Control




  @jcaudron
zaterdag 15 september 12                       12
Drivers of change
                           PLACE SHIFTING




             Convenience, Richness & Control




  @jcaudron
zaterdag 15 september 12                       13
Drivers of change

                               AUTHORITY SHIFTING



                           the power of many
                              Social Media




  @jcaudron
zaterdag 15 september 12                            14
Drivers of change
                                                        Fragmentation

                                                       Content choice


                              the power of many
                                 Social Media                                advertising Clutter




             Convenience, Richness & Control                            poor Creativity


                                                                                Frustration
                           Shift of control and ownership

  @jcaudron
zaterdag 15 september 12                                                                           15
The perfect one-size-fits-all package for the print
                                (quasi-monopolist) market
                                                Fun
                                         TV
                                                           Breaking
                               culture                     news


                            Discovery                          In-depth
                                                               analysis

                             Sports
                                                               Specials

                                 Jobs
                                                            Services

                                Classifieds             Trends &
                                              Weather   Lifestyle
  @jcaudron
zaterdag 15 september 12                                                   16
In the digital world, there already is a better
                                    alternative for each feature
                                                     Fun
                                              TV                               Can you compete with
  For each part of the                                          Breaking       these players?
  package there are                 culture                     news
                                                                               Should you build your
  multiple online
                                                                               own
  alternatives                                                      In-depth
                                 Discovery                                     - traffic app
  ‣     free on the web                                             analysis
  ‣     paid-for on mobile and                                                 - weather app
        tablets                   Sports                                       - job app
                                                                    Specials
                                                                               - food community
                                      Jobs                                     - ...
                                                                 Services

                                     Classifieds             Trends &
                                                   Weather   Lifestyle
  @jcaudron
zaterdag 15 september 12                                                                               17
My Alternatives...
                                                                  Angry Birds
                                                                                         Twitter,
                                                   Yello App
                                                                                        Facebook
                                                    Boxee
                                                                                                        RSS
                                                                  Fun
                                   Digg.be
                                                          TV                                            CNN online /
                                                                                      Breaking             app
                                             culture                                  news
                      Spotify + Metafy
                                                                                                              Newspaper
                                                                                                               Website
                    Twitter,          Discovery                                           In-depth
                   Facebook                                                               analysis
                                                                                                                Blogs

                       Sporza.be          Sports
                                                                                                             Vertical sites
                                                                                          Specials          and specialties
                                                                                                               portals
                            LinkedIn,         Jobs                                                      Traffic: Inrix +
                           Monster, ...                                                Services        iCoyote (iPhone)

                                                                                               Pinterest,
                                              Classifieds                       Trends &         blogs
                                     eBay                                       Lifestyle
                                                               Weather
  @jcaudron                                                    Weather Pro (iPhone)
zaterdag 15 september 12                                                                                                      18
@jcaudron                7.000.000.000
zaterdag 15 september 12                   19
2.000.000.000
  @jcaudron                7.000.000.000
zaterdag 15 september 12                   20
1.400.000.000
                           2.000.000.000
  @jcaudron                7.000.000.000
zaterdag 15 september 12                   21
6.000.000.000
                           1.400.000.000
                           2.000.000.000
  @jcaudron                7.000.000.000
zaterdag 15 september 12                   22
Mobile as Second
       Screens for the World...




  @jcaudron
zaterdag 15 september 12          23
zaterdag 15 september 12   24
zaterdag 15 september 12   25
zaterdag 15 september 12   26
zaterdag 15 september 12   27
zaterdag 15 september 12   28
zaterdag 15 september 12   29
So, Traditional Media are Dead?
              No, but...
zaterdag 15 september 12            30
The end of traditional media?




                           ?
  @jcaudron
zaterdag 15 september 12                      31
It looks bad ...




                           Source: eMarketer, Dec, 2011, via Econopolis




zaterdag 15 september 12                                                  32
The package is broken
                                                                  Angry Birds
                                                                                         Twitter,
                                                   Yello App
                                                                                        Facebook
                                                    Boxee
                                                                                                        RSS
                                                                  Fun
                                   Digg.be
                                                          TV                                            CNN online /
                                                                                      Breaking             app
                                             culture                                  news
                      Spotify + Metafy
                                                                                                              Newspaper
                                                                                                               Website
                    Twitter,          Discovery                                           In-depth
                   Facebook                                                               analysis
                                                                                                                Blogs

                       Sporza.be          Sports
                                                                                                             Vertical sites
                                                                                          Specials          and specialties
                                                                                                               portals
                            LinkedIn,         Jobs                                                      Traffic: Inrix +
                           Monster, ...                                                Services        iCoyote (iPhone)

                                                                                               Pinterest,
                                              Classifieds                       Trends &         blogs
                                     eBay                                       Lifestyle
                                                               Weather
  @jcaudron                                                    Weather Pro (iPhone)
zaterdag 15 september 12                                                                                                      33
Will new technology help?




  @jcaudron
zaterdag 15 september 12                  34
What might impact TV? Non-linear viewing!




                                            2000-2010



  @jcaudron
zaterdag 15 september 12                                  35
Age 18-25, asked for Ad Skipping...

                           Never               Daily




                                                    Multiple
                                                 times a week


                                                           January 2012
                                                           Source: DearMedia and Ehsal Management School


  @jcaudron
zaterdag 15 september 12                                                                                   36
May 2012
  @jcaudron
zaterdag 15 september 12              37
What might impact TV? Direct OTT Distribution!




  @jcaudron
zaterdag 15 september 12                                       38
@jcaudron
zaterdag 15 september 12   39
Who’s jumping over who?




  @jcaudron
zaterdag 15 september 12                             40
Who’s jumping over who?




  @jcaudron
zaterdag 15 september 12                             41
Censorship


                               Economic
                               abuse of
                               power

                               Privacy issues


                           +

  @jcaudron
zaterdag 15 september 12                        42
IF THIS HAPPENS
                THERE WILL BE NO MORE MONEY
                         IN OUR LOCAL
                  MEDIA AND ENTERTAINMENT
                          ECOSYSTEMS


zaterdag 15 september 12                      43
BTW, where is the money?
zaterdag 15 september 12           44
Content King?
                           Don’t think so!*
                             * just provoking you a bit




zaterdag 15 september 12                                  45
We pay for ...
              • We never paid for news, we paid for newspapers




  @jcaudron
zaterdag 15 september 12                                         46
We pay for ...
              • We never paid for news, we paid for newspapers
              • We never paid for movies, we paid for cinema or rental




  @jcaudron
zaterdag 15 september 12                                                 47
We pay for ...
              • We never paid for news, we paid for newspapers
              • We never paid for movies, we paid for cinema or rental
              • We never paid for TV, we pay for Catch-Up TV




  @jcaudron
zaterdag 15 september 12                                                 48
We pay for ...
              •    We never paid for news, we paid for newspapers
              •    We never paid for movies, we paid for cinema or rental
              •    We never paid for TV, we pay for Catch-Up TV
              •    We never paid for football, we paid for being in the arena




  @jcaudron
zaterdag 15 september 12                                                        49
We pay for ...
              •    We never paid for news, we paid for newspapers
              •    We never paid for movies, we paid for cinema or rental
              •    We never paid for TV, we pay for Catch-Up TV
              •    We never paid for football, we paid for being in the arena
              •    We never paid for music, we paid for a CD, or instant availability of ALL
                   music




  @jcaudron
zaterdag 15 september 12                                                                       50
We will pay for experiences
              Create great experiences, convenience of delivery and people will pay (even
              for stuff that is also available for free)




  @jcaudron
zaterdag 15 september 12                                                                    51
What about the
                           movie business?
zaterdag 15 september 12                     52
The Package is still the Package,
                           the experience around it is evolving
                                               Fun
                                        TV
                                                          Breaking
                              culture                     news


                           Discovery                          In-depth
                                                              analysis

                            Sports
                                                              Specials

                                Jobs
                                                           Services

                               Classifieds             Trends &
                                             Weather   Lifestyle
  @jcaudron
zaterdag 15 september 12                                                 53
4K
            Convenience



            Quality




zaterdag 15 september 12        54
Availability



            Catalogue



            Release
            Windows




zaterdag 15 september 12   55
Entertainment



            Social



            Belonging




zaterdag 15 september 12    56
Convenience            Catalogue           Belonging
                           Release        Availability                  =
   Quality                                                     Social
                           Windows             Entertainment
zaterdag 15 september 12                                                    57
Things to take away ...
zaterdag 15 september 12                         58
Want to be ready?




                                                            Be in the cloud
  Start using
  social networks                            Get a decent
                           Get on Twitter
                                             smartphone




                           Go over the top
  @jcaudron                                  Get a tablet
zaterdag 15 september 12                                                      59
Beware of Macro-Myopia*
                            *the trend to overestimate the impact of change on the short term
                               and to underestimate the impact of change on the long term.

                                                 Don’t say I didn’t warn you ;-)




  @jcaudron
zaterdag 15 september 12                                                                        60
DearMedia,
                           twitter.com/DearMedia // twitter.com/jcaudron // twitter.com/dadovanpeteghem


                           linkedin.com/in/JoCaudron // linkedin.com/in/DadoVanPeteghem // linkedin.com/in/FlorencePeres


                           facebook.com/DearMedia


                           youtube.com/DearMedia


                           slideshare.com/DearMedia


  @jcaudron
zaterdag 15 september 12                                                                                                   61
Fixing the Media
                           The impact of social, mobile and
                           other new media on your business

                           jo@dearmedia.be
                           @jcaudron

zaterdag 15 september 12                                      62

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Fixing the media Filmfestival Oostende

  • 1. Fixing the Media The impact of social, mobile and other new media on your business jo@dearmedia.be @jcaudron zaterdag 15 september 12 1
  • 2. • a digital consulting company • founded in 2009 by Jo Caudron • our mission is to help you finding a new balance between the certainties of your traditional business and the opportunities of innovations in (digital) media • our scope is everything in the digital space, with focus on social, mobile, tablets, location, connected TV, new radio, ... • We work for large European clients @jcaudron zaterdag 15 september 12 2
  • 3. New version coming in October www.MediaMorgen.com @jcaudron @jcaudron zaterdag 15 september 12 3
  • 4. To get this started... • Who is using? • Who is using? - Twitter - an iPhone - Facebook, Google+, ... - an Android phone - LinkedIn, Plaxo - a Blackberry - Pinterest - a Microsoft Windows phone? - Email - a Nokia, Samsung, Sony - LBS Ericsson, ... - Augmented Reality - a tablet (iPad, Android, ...) - Apple TV, Boxee, ... @jcaudron zaterdag 15 september 12 4
  • 5. A short history of everything (in media) Analogue Digital Connected (internet) Social Everything is getting mobile And the mobile eco-system will go to the living room very soon ... @jcaudron zaterdag 15 september 12 5
  • 6. The Perfect Storm Media Are Changing @jcaudron zaterdag 15 september 12 6
  • 7. Drivers of change Content choice the power of many Social Media advertising Clutter Convenience, Richness & Control poor Creativity @jcaudron zaterdag 15 september 12 7
  • 8. Drivers of change Content choice @jcaudron zaterdag 15 september 12 8
  • 9. Drivers of change advertising Clutter On average we are exposed to over 3.000 brand impressions each day! @jcaudron zaterdag 15 september 12 9
  • 10. Drivers of change advertising Clutter On average we are exposed to over 3.000 brand impressions each day! @jcaudron zaterdag 15 september 12 10
  • 11. Drivers of change + Convenience, Richness & Control @jcaudron zaterdag 15 september 12 11
  • 12. Drivers of change TIMESHIFTING Convenience, Richness & Control @jcaudron zaterdag 15 september 12 12
  • 13. Drivers of change PLACE SHIFTING Convenience, Richness & Control @jcaudron zaterdag 15 september 12 13
  • 14. Drivers of change AUTHORITY SHIFTING the power of many Social Media @jcaudron zaterdag 15 september 12 14
  • 15. Drivers of change Fragmentation Content choice the power of many Social Media advertising Clutter Convenience, Richness & Control poor Creativity Frustration Shift of control and ownership @jcaudron zaterdag 15 september 12 15
  • 16. The perfect one-size-fits-all package for the print (quasi-monopolist) market Fun TV Breaking culture news Discovery In-depth analysis Sports Specials Jobs Services Classifieds Trends & Weather Lifestyle @jcaudron zaterdag 15 september 12 16
  • 17. In the digital world, there already is a better alternative for each feature Fun TV Can you compete with For each part of the Breaking these players? package there are culture news Should you build your multiple online own alternatives In-depth Discovery - traffic app ‣ free on the web analysis ‣ paid-for on mobile and - weather app tablets Sports - job app Specials - food community Jobs - ... Services Classifieds Trends & Weather Lifestyle @jcaudron zaterdag 15 september 12 17
  • 18. My Alternatives... Angry Birds Twitter, Yello App Facebook Boxee RSS Fun Digg.be TV CNN online / Breaking app culture news Spotify + Metafy Newspaper Website Twitter, Discovery In-depth Facebook analysis Blogs Sporza.be Sports Vertical sites Specials and specialties portals LinkedIn, Jobs Traffic: Inrix + Monster, ... Services iCoyote (iPhone) Pinterest, Classifieds Trends & blogs eBay Lifestyle Weather @jcaudron Weather Pro (iPhone) zaterdag 15 september 12 18
  • 19. @jcaudron 7.000.000.000 zaterdag 15 september 12 19
  • 20. 2.000.000.000 @jcaudron 7.000.000.000 zaterdag 15 september 12 20
  • 21. 1.400.000.000 2.000.000.000 @jcaudron 7.000.000.000 zaterdag 15 september 12 21
  • 22. 6.000.000.000 1.400.000.000 2.000.000.000 @jcaudron 7.000.000.000 zaterdag 15 september 12 22
  • 23. Mobile as Second Screens for the World... @jcaudron zaterdag 15 september 12 23
  • 30. So, Traditional Media are Dead? No, but... zaterdag 15 september 12 30
  • 31. The end of traditional media? ? @jcaudron zaterdag 15 september 12 31
  • 32. It looks bad ... Source: eMarketer, Dec, 2011, via Econopolis zaterdag 15 september 12 32
  • 33. The package is broken Angry Birds Twitter, Yello App Facebook Boxee RSS Fun Digg.be TV CNN online / Breaking app culture news Spotify + Metafy Newspaper Website Twitter, Discovery In-depth Facebook analysis Blogs Sporza.be Sports Vertical sites Specials and specialties portals LinkedIn, Jobs Traffic: Inrix + Monster, ... Services iCoyote (iPhone) Pinterest, Classifieds Trends & blogs eBay Lifestyle Weather @jcaudron Weather Pro (iPhone) zaterdag 15 september 12 33
  • 34. Will new technology help? @jcaudron zaterdag 15 september 12 34
  • 35. What might impact TV? Non-linear viewing! 2000-2010 @jcaudron zaterdag 15 september 12 35
  • 36. Age 18-25, asked for Ad Skipping... Never Daily Multiple times a week January 2012 Source: DearMedia and Ehsal Management School @jcaudron zaterdag 15 september 12 36
  • 37. May 2012 @jcaudron zaterdag 15 september 12 37
  • 38. What might impact TV? Direct OTT Distribution! @jcaudron zaterdag 15 september 12 38
  • 40. Who’s jumping over who? @jcaudron zaterdag 15 september 12 40
  • 41. Who’s jumping over who? @jcaudron zaterdag 15 september 12 41
  • 42. Censorship Economic abuse of power Privacy issues + @jcaudron zaterdag 15 september 12 42
  • 43. IF THIS HAPPENS THERE WILL BE NO MORE MONEY IN OUR LOCAL MEDIA AND ENTERTAINMENT ECOSYSTEMS zaterdag 15 september 12 43
  • 44. BTW, where is the money? zaterdag 15 september 12 44
  • 45. Content King? Don’t think so!* * just provoking you a bit zaterdag 15 september 12 45
  • 46. We pay for ... • We never paid for news, we paid for newspapers @jcaudron zaterdag 15 september 12 46
  • 47. We pay for ... • We never paid for news, we paid for newspapers • We never paid for movies, we paid for cinema or rental @jcaudron zaterdag 15 september 12 47
  • 48. We pay for ... • We never paid for news, we paid for newspapers • We never paid for movies, we paid for cinema or rental • We never paid for TV, we pay for Catch-Up TV @jcaudron zaterdag 15 september 12 48
  • 49. We pay for ... • We never paid for news, we paid for newspapers • We never paid for movies, we paid for cinema or rental • We never paid for TV, we pay for Catch-Up TV • We never paid for football, we paid for being in the arena @jcaudron zaterdag 15 september 12 49
  • 50. We pay for ... • We never paid for news, we paid for newspapers • We never paid for movies, we paid for cinema or rental • We never paid for TV, we pay for Catch-Up TV • We never paid for football, we paid for being in the arena • We never paid for music, we paid for a CD, or instant availability of ALL music @jcaudron zaterdag 15 september 12 50
  • 51. We will pay for experiences Create great experiences, convenience of delivery and people will pay (even for stuff that is also available for free) @jcaudron zaterdag 15 september 12 51
  • 52. What about the movie business? zaterdag 15 september 12 52
  • 53. The Package is still the Package, the experience around it is evolving Fun TV Breaking culture news Discovery In-depth analysis Sports Specials Jobs Services Classifieds Trends & Weather Lifestyle @jcaudron zaterdag 15 september 12 53
  • 54. 4K Convenience Quality zaterdag 15 september 12 54
  • 55. Availability Catalogue Release Windows zaterdag 15 september 12 55
  • 56. Entertainment Social Belonging zaterdag 15 september 12 56
  • 57. Convenience Catalogue Belonging Release Availability = Quality Social Windows Entertainment zaterdag 15 september 12 57
  • 58. Things to take away ... zaterdag 15 september 12 58
  • 59. Want to be ready? Be in the cloud Start using social networks Get a decent Get on Twitter smartphone Go over the top @jcaudron Get a tablet zaterdag 15 september 12 59
  • 60. Beware of Macro-Myopia* *the trend to overestimate the impact of change on the short term and to underestimate the impact of change on the long term. Don’t say I didn’t warn you ;-) @jcaudron zaterdag 15 september 12 60
  • 61. DearMedia, twitter.com/DearMedia // twitter.com/jcaudron // twitter.com/dadovanpeteghem linkedin.com/in/JoCaudron // linkedin.com/in/DadoVanPeteghem // linkedin.com/in/FlorencePeres facebook.com/DearMedia youtube.com/DearMedia slideshare.com/DearMedia @jcaudron zaterdag 15 september 12 61
  • 62. Fixing the Media The impact of social, mobile and other new media on your business jo@dearmedia.be @jcaudron zaterdag 15 september 12 62