Durgesh Rochwani is seeking a position as a Network Engineer. He has over 5 years of experience working in networking and IT support roles. Currently, he is an IT Service Desk Specialist at Orange Business Services where he monitors networks and devices, performs remote access and configurations, and handles tickets and reports. Previously he worked as an IT Manager where he was responsible for day to day network support, monitoring, and troubleshooting. He has a Diploma in Computer Engineering, BSc in IT, and is CCNA certified.

1. DURGESH ROCHWANI
Contact Nos.: +91-9004447981/ 2228546145
E-Mail: dugurochwani@gmail.com
LinkedIn: https://in.linkedin.com/in/durgeshrochw ani
JOB OBJECTIVE
Obtain a challenging position in the field of Networking and gain hands-on experience in the same for the growth of self along
with the growth of Company/Enterprise. Seeking an opportunity to work as a Network Engineer in a Reputed Organization
helping achieve Key Performance Productivity at all Levels.
EMPLOYMENT DETAILS
Working as an Network and Security Support Service Desk Specialist at Orange Business Services from July.2015 - Present
Worked as an IT Manager in Fast and Fair Shipping and its Sister Company AL JORS GENERAL TRADING from Dec.2012 –
Oct.2014
First-level help desk technical support and troubleshooting on IT network in Sai Inc. Pvt.Ltd from Apr.2012 – Nov.2012
July.2015 – Present Orange Business Services ( Navi-Mumbai )
Role: IT Service Desk Specialist
 Responsible for Daily tasks such as checking log files, GetConfig, Checking Reboots etc.
 Monitoring of Devices Proactively.
 Remote Access to Routers, Switches and Firewalls.
 Remote Reboot to Firewalls – FortiGate.
 Load Balancers and WAN optimizers Config Backup through specialized System Integrated Applications.
 Acting as SPOC for few of the Clients.
 Using Gemalto for Issuing and Authorization of Users of OTP incidents.
 Creating Tickets for Incidents in Service Now (SNOW) depending Proactive or Reactive.
 Using Ehealth Tools for performing Reports for Devices.
 Monthly Reports and Documentation.
 MS OUTLOOK support.
 Follow up with other Teams and Customers.
 Handling more than 30+ International Clients, and working protocols for each clients.
Dec.12 – Oct.2014 AL JORS GENERAL TRADING (Sharjah- U.A.E)
Role: IT Manager
 Responsible for day to day support, Monitoring Networks
 Troubleshooting link related Issue
 Troubleshooting of Router
 Good Understanding of Routing Protocols (RIP,OSPF,EIGRP)
 Good Understanding of Packet Filter Access Control List,Natting,V-LANS
 Co-ordinate with Network vendors for link down issues and follow up for the same & Co-ordinate with Hardware
Vendors and follow up for replacements and or troubleshooting of faults
 Communicating its Sister companies Fast and Fair Shipping and SRK Logistics based in Gujarat, India.
 Making reports in case of any event related to Network and Connectivity.
 Performing Backup in case of Device Failure
Apr.12 – Nov.12 Sai Inc. Pvt.Ltd (Mumbai, India)
 Responsible for day to day support, Monitoring Networks
 Member of IT group
 Monitoring Router Links

2.  Troubleshooting of Routers
 Maintenance and monitoring of WAN Links.
 Good understanding of networks, Lease lines, DSL, Routing, Switching, Firewall.
 Basic Knowledge of MPLS
 Maintain Daily Call Report
EDUCATION and CERTIFICATION
2005 Passed S.S.C from Maharashtra Board (Mumbai)
2008 Passed Diploma in Computer Engineering from Maharashtra Board (Mumbai)
2010 Passed BSc. It from Maharashtra Board (Mumbai)
2010-2012 Attempt of BS.IT at Penn State University (U.S.A) (incompletion due to medical reasons)
2015 Certified with CCNA Routing and Switching
OTHER ACCOMPLISHMENTS
 Did On-Campus Job at Penn State University as a Help-Desk employee
 Worked as Data Entry Operator at Teaching Aid Facility and Help-Aid
 Awarded as Employee Of the Month at the Facility
 Worked as a Tutor in Management and Mathematics subject fields at the Facility
 Applauded for serving students on campus with utmost priority and fulfillingqueries
IT SKILLS
 Well versed with MS Office
 Basic Knowledge of Lotus Notes
 Internet Applications
 Basic Understanding of ITIL and related Incident Management Procedures
 Typing Speed up to 40wpm, maximum 43wpm
 Basic Hardware Solutions and Configurations
 Basic software Solutions and Configurations
 Ticketing Tool handling
 Incident Management
NETWORKING SKILLS
 Knowledge of OSI layer and its working with functionalities
 Knowledge of Routing Protocols (RIP, OSPF, EIGRP) and all in-depth knowledge of each protocols and configurations
 Knowledge of Switching Protocols
 Knowledge of VPN
 Knowledge of BGP configuration, monitoring and troubleshooting
 Knowledge of basic Security constraint level CCNA
 Knowledge of ACL’s
 Knowledge of NAT , PAT
 Knowledge of Frame-Relay and Wan Connections
 Basic Knowledge of ASA Firewall, Checkpoint.
 Knowledge of VLAN and Inter-VLAN Routing
 Knowledge of Gateway Redundancy
 Knowledge of Layer 2 Ether channel, Port Security and all other functions
 Knowledge of F5 Load Balancers
PERSONAL DETAILS
Date of Birth: 9th March, 1989
Languages Known: English, Hindi, and Sindhi
Contact Address: D-617, E3 Highway Park, opp. Brijwasi Sweet shop, Thakur Complex, Kandivali e. Mumbai-400101
Marital Status: Single
Passport: J 4451720