If you are a Unit Coordinator or Keyworker for the 2014 CFC-O, you must complete the following CBT before you attend the Campaign Representative Training session scheduled at your location. Carefully click through and read each of the slides to complete the training. It should take you about 15 minutes to complete the training. You will be able to print a certificate of completion at the end of the CBT.

1. 2014 CFC-O
Campaign Representative
Computer Based Training

2. “As a CFC representative, you serve as a liaison
between your colleagues and the charitable
organizations that rely on donations made through the
CFC. On behalf of the people and communities in
need whose lives have been touched by this
campaign, I thank you for your generosity by giving
back to your community.”
Chuck Hagel
Secretary of Defense
2
THANK YOU

3. 3
During this training module, you will learn about the
history of the CFC, the benefits of participating in
the campaign and importance of your role in
ensuring help for people and communities in need
around the world.
INTRODUCTION

4. 4
Throughout the presentation key information will be
highlighted in Pay close attention to this
information as it will help you answer the questions
at the end of this training.
THERE WILL BE A TEST…
RED TEXT.

5. WHAT IS THE CFC?
5
• An efficient, effective and safe way for Federal employees
to make charitable contributions in support of causes that
have personal significance or to invest in their own local
military community.
• The most successful workplace
giving model in the world with over
$7 billion donated during the past 52
years.
• The campaign exposes thousands of
charitable organizations to hundreds
of thousands of potential donors they
otherwise might not be able to reach.

6. WHAT IS THE CFC-O?
You are a part of the
CFC-Overseas:
SOUTHCOM
$108K
24.1% Participation
CENTCOM
$2.4 million
15.9% Participation
AFRICOM
$365K
28.8% Participation
PACOM
$3.7 million
22.3% Participation
EUCOM
$4.2 million
27.3% Participation
2013 CFC-O Results
$10,978,113
21.8% Participation
6
The CFC operates in a network
of 150+ local campaigns around
the world.
• 5 overseas combatant
commands
• 6 continents
• 230,000 potential contributors
• 5,000+ Campaign Representatives

7. CAMPAIGN WORKERS
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The campaign could never operate without a network of
thousands of dedicated Campaign Representatives,
just like you! Each installation or area has three levels of
Campaign Representatives:
• The Community Area Project Officer or
CAPO: works in team of two and is responsible
for the campaign at the installation level
• The Unit Coordinator: reports to the CAPO
and is responsible for the campaign within
his/her unit
• The Keyworker: reports to the Unit Coordinator and is
responsible for the campaign within an office/section

8. THE REQUIREMENT
100% Informed Opportunity to Give
Ensuring each potential contributor
understands the benefits of participating in the
CFC and has been asked to make a pledge.
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9. THE ASK
9
Did you know that the number
one reason a person chooses to
make a charitable contribution
is because they were asked to
do so by someone they trust?
Keyworkers are responsible for personally speaking with each
potential contributor in their area of responsibility about the
campaign. This “personal ask” is the key to the success of the
CFC. The second part of this training will walk step-by-step
through making the Ask.

10. GIVING OPTIONS
10
The CFC-O offers contributors three ways to make a pledge:
1. DFAS myPay
2. CFC-O eGiving
3. Traditional Paper
Pledge Card

11. MYPAY CFC ALLOTMENT
11
What is it?
What are the benefits?
Who should use it?
An electronic payroll allotment contributors can set up
online through their existing myPay account.
Fully electronic – saves printing and processing costs.
Automatically processed – reduces processing errors.
Active duty members and DoD civilians with access
to myPay who wish to pledge via payroll allotment.

12. CFC-O eGIVING
12
What is it?
What are the benefits?
Who should use it?
Pledge online using a credit card, debit card or direct
transfer from a bank account. Choose from one-time
gift or monthly recurring pledge.
Fully electronic – saves printing and processing costs.
Contributors establish an account and can log in anytime
to view/download their current/previous pledges.
Everyone! Especially National Guard and Reserve
members ineligible for payroll allotments and
individuals separating from the service within the year.

13. PAPER PLEDGE CARD
13
What is it?
What are the benefits?
Who should use it?
Traditional pledge method in triplicate format.
Effective tool for fundraising events.
Pen and ink traditionalists.
Anyone without access to the internet.
Contributors wanting to donate cash.

14. PLEDGE COLLECTION
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Paper pledge cards come in triplicate, carbon-copy form.
The top copy,
the original, is
the finance
copy. If a
contributor
donates via
Payroll
Allotment, this
copy goes to
the finance
office for
processing.
The middle copy,
the pink copy, is
the CFC-O copy.
The CFC-O office
MUST receive a
pink copy for every
pledge in the
campaign. This is
how the charities
receive their
designations.
The final copy,
the green copy,
is the
contributor’s
copy.
Keyworkers
should return
this copy to
the contributor
when collecting
pledges.

15. PLEDGE COLLECTION
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Each Campaign Representative
will have a weekly report
envelope to collect completed
paper pledge cards and any
cash or checks submitted by
contributors.
What goes in the Report Envelope?
For Payroll Allotment pledges,
collect the white copy and the
pink copy of the pledge card.
You can also collect the front
cover of the pledge card if the
contributor gave feedback.
For Cash/Check pledges, collect
ONLY the pink copy of the pledge
card along with the contributor’s
cash or check. You can also collect
the front cover of the pledge card if
the contributor gave feedback.
For online pledges (either
eGiving or myPay), you do
not have to collect
anything! But, you can
collect the front cover of
the pledge card if the
contributor gave feedback
or checked the “I gave
online” box.

16. STAY CONNECTED
Like us at
facebook.com/cfcoverseas.org
to follow campaign updates
and be a part of the
CFC-O community.
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Attend the second part of
this training either
in-person or via
teleconference.
Contact your CAPO or the
CFC-O office for details on
the date, time and
location.

17. 17
It’s quiz time!
How much do you remember?

18. 18
How long has the Combined Federal Campaign
been helping Federal employees make safe,
efficient and effective contributions to charitable
organizations?
A. More than 20 years
B. More than 30 years
C. More than 40 years
D. More than 50 years
QUESTION 1

19. 19
How much money did the generous uniformed
service members and DoD civilians stationed in the
five overseas combatant commands pledge through
the CFC in 2013?
A. More than $1.3 million
B. More than $5.6 million
C. More than $7.5 million
D. More than $10.9 million
QUESTION 2

20. 20
What is the title of the Campaign Representative
who is responsible for administering the campaign
at the installation level?
A. Keyworker
B. Community/Area Project Officer (CAPO)
C. Campaign Manager
D. Unit Coordinator
QUESTION 3

21. 21
What is the number one reason a person actually
makes a contribution to a charitable organization?
A. To give back to those less fortunate
B. As a tax-break
C. Because someone they trust asked them to do so
D. They have more money than they need
QUESTION 4

22. 22
Which Campaign Representative is responsible for
talking with potential contributors, ensuring they
understand the benefits of the CFC and asking
them to make a pledge?
A. Keyworkers
B. Unit Coordinators
C. CAPOs
D. Campaign Managers
QUESTION 5

23. 23
What is the primary requirement of the CFC?
A. 100% Contact
B. 100% Participation
C. 100% Informed Opportunity to Give
D. 100% Online Giving
QUESTION 6

24. 24
Who is eligible to make an online payroll allotment
donation through DFAS myPay?
(choose all that apply)
A. Active Duty Military Members
B. DoD Civilians
C. National Guard and Reserve Members
D. Government Contractors
QUESTION 7

25. 25
What happens to the green copy of the paper
pledge card?
A. It is mailed to the CFC.
B. It is returned to the contributor.
C. It is destroyed.
D. It is entered into a drawing for a prize.
QUESTION 8

26. 26
For a payroll allotment, what should be collected
from the contributor?
(choose all that apply)
A. White copy
B. Pink copy
C. Green copy
D. Inside front cover (if feedback has been given)
QUESTION 9

27. 27
Which copies of the pledge card should NOT be
collected for a cash/check contribution?
(choose all that apply)
A. White copy
B. Pink copy
C. Green copy
D. Inside front cover (if feedback has been given)
QUESTION 10

28. 28
DON’T FORGET!
Print out your certificate of completion and bring it
to the in-person training session if one is being held
at your installation.
2014 CFC-O
Campaign Representative Training
Certificate of Completion