SlideShare ist ein Scribd-Unternehmen logo
1 von 15
Downloaden Sie, um offline zu lesen
It is not Strategy that kills you; it IS the
                      Implementation!

                                   Created by
                           Daniel Feiman, MBA, CMC®




310.540.6717                                                  © 2011 Build It Backwards
www.BuildItBackwards.com          Strategy Implementation   All international rights reserved
Strategy Implementation
  • What do we need to do to put our strategy in place,
    execute it proficiently, and produce good results?

  1. Create connections between strategy & our external
     environment while creating connections inside the
     organization

  2. Anticipate & manage control, coordination, & motivation
     issues




310.540.6717                                                  © 2011 Build It Backwards
www.BuildItBackwards.com          Strategy Implementation   All international rights reserved
John Kotter’s 9 points*
Unsuccessful change initiatives almost always fail during at
least one of the following phases:
      1.     generating a sense of urgency,
      2.     establishing a powerful guiding coalition,
      3.     developing a vision,
      4.     communicating the vision clearly and often,
      5.     removing obstacles,
      6.     planning for and creating short-term wins,
      7.     avoiding premature declarations of victory, and
      8.     embedding changes in the corporate culture.
      9.     realizing that change usually takes a long time

      * Whitepaper - Strategic Planning WORKS; If You Give It a Chance
      http://www.builditbackwards.com/subpages/publications-wp.html

310.540.6717                                                     © 2011 Build It Backwards
www.BuildItBackwards.com             Strategy Implementation   All international rights reserved
The Nine Components
                 of the Strategy Implementation Process
1.    Build an organization capable of success
2.    Exercise strategic leadership
3.    Shape the corporate culture to fit strategy
4.    Tie rewards/recognition to achievement of key strategic
      targets
5.    Install support systems
6.    Institute best practices for continuous improvement
7.    Establish policies that support the strategy
8.    Allocate all resources
9.    Recognize our successes & move forward




310.540.6717                                               © 2011 Build It Backwards
www.BuildItBackwards.com       Strategy Implementation   All international rights reserved
Successful implementation means:
• We have successfully completed strategic planning which
  includes:
       1.     Vision
       2.     Mission
       3.     Values
       4.     Goals
       5.     Metrics
       6.     People
       7.     Products
       8.     Processes
       9.     Marketing/Finance




310.540.6717                                                  © 2011 Build It Backwards
www.BuildItBackwards.com          Strategy Implementation   All international rights reserved
1-Build an organization capable of success
  3 components of building a capable organization include:
  •    Staffing
  •    Core competencies
  •    Structure




310.540.6717                                           © 2011 Build It Backwards
www.BuildItBackwards.com   Strategy Implementation   All international rights reserved
2-Exercise Strategic Leadership
 • Strategic Leadership provides the vision and direction for
   the growth and success your organization.
        •    To successfully deal with the future, all executives need the skills and
             tools to both create the firm’s unique strategy & implement it.
        •    Managing the future requires change
        •    Change means uncertainty
        •    Uncertainty requires strategic leaders who not only provide a sense
             of direction, but who can also build employee ownership and
             alignment within the organization to implement change.




310.540.6717                                                           © 2011 Build It Backwards
www.BuildItBackwards.com             Strategy Implementation         All international rights reserved
3-Shape the Corporate Culture to Fit Strategy
 • Define Characteristics of Corporate Culture
 • Identifying the Key Features of Corporate Culture
 • Ground the Culture in Core Values and Ethics

 HIRING PRACTICES
        •    The Generations Represented by the Workforce
        •    The Ethnic Origins Represented by the Workforce
        •    Compensation and Benefits
 THE MANAGEMENT STYLE
        •    Mission, Values and Goals
        •    Response to Threats and Opportunities
        •    Policies and Procedures
        •    Financial Management
 THE COMPANY ENVIRONMENT
        •    The Physical Layout of the Workspaces
        •    The Amenities or Lack of Amenities
        •    Location of the Office
310.540.6717                                                     © 2011 Build It Backwards
www.BuildItBackwards.com           Strategy Implementation     All international rights reserved
4-Tie Rewards/Recognition to Achievement of Key
                   Strategic Targets
•    Reward systems refer to programs set up to reward performance &
     motivate employees on an individual and/or group basis.
•    Recognition programs are often combined with reward programs, yet
     retain a different purpose. Recognition programs are generally not
     monetary in nature.
•    Sue Glasscock and Kimberly Gram in Productivity Today differentiate the
     terms by noting that recognition elicits a psychological benefit
     whereas reward indicates a financial or physical benefit.

    Monetary Incentives                                       Non-monetary Incentives
•    Base pay increases                                   •    Praise
•    Performance bonuses                                  •    Constructive criticism
•    Profit sharing plans                                 •    Special recognition
•    Stock options                                        •    More, or less, job security
•    Retirement packages                                  •    Stimulating assignments
•    Piecework incentives                                 •    More, or less, autonomy
                                                          •    Rapid promotion
310.540.6717                                                            © 2011 Build It Backwards
www.BuildItBackwards.com        Strategy Implementation               All international rights reserved
5-Install Support Systems
• Good information and operating systems are essential for
  first-rate strategy execution
• Support systems can relate to all value-chain activities
• Includes all Information Systems
• Mobilizing information and creating systems to use
  knowledge effectively can yield Sustainable Competitive
  Advantage (SCA)




310.540.6717                                                   © 2011 Build It Backwards
www.BuildItBackwards.com           Strategy Implementation   All international rights reserved
6-Institute Best Practices for Continuous Improvement
 • Researching and adopting best practices is integral to
   effective implementation
 • Benchmarking is the basis of the process of identifying,
   studying, and implementing best practices
 • Key tools to promote continuous improvement
        •    Value Stream mapping
        •    Process identification
        •    Process documentation
        •    Root Cause Analysis
        •    Problem solving
        •    Improvement plan
        •    Stabilize & improve




310.540.6717                                                      © 2011 Build It Backwards
www.BuildItBackwards.com              Strategy Implementation   All international rights reserved
7-Establish policies that support the strategy
 •    “What is written is done”
 •    Consistency
 •    Clarity
 •    Opportunity to improve
 •    Answers questions
 •    Avoids lack of ownership
 •    Positive work environment
 •    Links Vision to implementation




310.540.6717                                            © 2011 Build It Backwards
www.BuildItBackwards.com    Strategy Implementation   All international rights reserved
8-Allocate Resources
• Resource allocation must fit strategy
• Changing strategy requires changes to resource allocation
• Shifting resources — downsizing some areas, upsizing others,
  getting rid of activities no longer needed, and funding new
  strategically critical activities
• Financial and other resources (physical and human assets)




310.540.6717                                                © 2011 Build It Backwards
www.BuildItBackwards.com        Strategy Implementation   All international rights reserved
9-Recognize our successes & move forward
•    Plan
•    Do
•    Measure
•    Adjust
•    Repeat




310.540.6717                                           © 2011 Build It Backwards
www.BuildItBackwards.com   Strategy Implementation   All international rights reserved
Contacting us:
                      Daniel Feiman, MBA, CMC®
                            Managing Director
                         Build It Backwards(TM)
                  Turning Roadblocks into Roadmaps(SM)
                      Strategy – Finance - Process
                Office: 310.540.6717 Cell: 818.522.2892
                         Consulting & Training in:
                        Strategy* Finance * Process
                    dsfeiman@BuildItBackwards.com
                       www.BuildItBackwards.com
        http://www.linkedin.com/in/danielfeimanbuilditbackwards

310.540.6717                                             © 2011 Build It Backwards
www.BuildItBackwards.com     Strategy Implementation   All international rights reserved

Weitere ähnliche Inhalte

Ähnlich wie It is Not Strategy that kills you; it IS the Implementation

Shaking the Box: Creating Indelible Organizational Change
Shaking the Box: Creating Indelible Organizational Change Shaking the Box: Creating Indelible Organizational Change
Shaking the Box: Creating Indelible Organizational Change kirkholmes11
 
Outcomes management prelude to a portfolio oct 20,2010 ottawa
Outcomes management   prelude to a portfolio oct 20,2010 ottawaOutcomes management   prelude to a portfolio oct 20,2010 ottawa
Outcomes management prelude to a portfolio oct 20,2010 ottawaAdaptiveOrg Inc.
 
The Strategic PMO - 7 elements of successful strategy execution
The Strategic PMO - 7 elements of successful strategy execution The Strategic PMO - 7 elements of successful strategy execution
The Strategic PMO - 7 elements of successful strategy execution PMIUKChapter
 
20 best tools to retain your talent pool sarabjeet kaur
20 best tools to retain your talent pool   sarabjeet kaur20 best tools to retain your talent pool   sarabjeet kaur
20 best tools to retain your talent pool sarabjeet kaurEmploywise
 
Company Strategy and Execution
Company Strategy and ExecutionCompany Strategy and Execution
Company Strategy and ExecutionYudy Yunardy
 
Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...
Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...
Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...SteveMelville
 
Strategy & Execution Program Overview
Strategy & Execution Program OverviewStrategy & Execution Program Overview
Strategy & Execution Program OverviewKelly Petrock
 
Becoming a Data Driven Organisation
Becoming a Data Driven OrganisationBecoming a Data Driven Organisation
Becoming a Data Driven OrganisationWizdee
 
Effective organisational strategy
Effective organisational strategyEffective organisational strategy
Effective organisational strategyPatrick Ooro
 
Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...
Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...
Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...Bizagi
 
Ospmi Chapter Presentation
Ospmi Chapter PresentationOspmi Chapter Presentation
Ospmi Chapter PresentationDennis Bolles
 
The power of being understood by Mike Ward - Shaping your portfolio to realis...
The power of being understood by Mike Ward - Shaping your portfolio to realis...The power of being understood by Mike Ward - Shaping your portfolio to realis...
The power of being understood by Mike Ward - Shaping your portfolio to realis...Association for Project Management
 
Successful Succession Planning
Successful Succession PlanningSuccessful Succession Planning
Successful Succession PlanningDave Brookmire
 
New strategic thinking by OD Consultant Rey Halili
New strategic thinking by OD Consultant Rey HaliliNew strategic thinking by OD Consultant Rey Halili
New strategic thinking by OD Consultant Rey HaliliReynaldo Halili
 
The Product Manager Pathfinder - AIPMM Presentation - ProductCamp SV Spring 2012
The Product Manager Pathfinder - AIPMM Presentation - ProductCamp SV Spring 2012The Product Manager Pathfinder - AIPMM Presentation - ProductCamp SV Spring 2012
The Product Manager Pathfinder - AIPMM Presentation - ProductCamp SV Spring 2012Hector Del Castillo, CPM, CPMM
 

Ähnlich wie It is Not Strategy that kills you; it IS the Implementation (20)

Shaking the Box: Creating Indelible Organizational Change
Shaking the Box: Creating Indelible Organizational Change Shaking the Box: Creating Indelible Organizational Change
Shaking the Box: Creating Indelible Organizational Change
 
Outcomes management prelude to a portfolio oct 20,2010 ottawa
Outcomes management   prelude to a portfolio oct 20,2010 ottawaOutcomes management   prelude to a portfolio oct 20,2010 ottawa
Outcomes management prelude to a portfolio oct 20,2010 ottawa
 
The Strategic PMO - 7 elements of successful strategy execution
The Strategic PMO - 7 elements of successful strategy execution The Strategic PMO - 7 elements of successful strategy execution
The Strategic PMO - 7 elements of successful strategy execution
 
20 best tools to retain your talent pool sarabjeet kaur
20 best tools to retain your talent pool   sarabjeet kaur20 best tools to retain your talent pool   sarabjeet kaur
20 best tools to retain your talent pool sarabjeet kaur
 
Company Strategy and Execution
Company Strategy and ExecutionCompany Strategy and Execution
Company Strategy and Execution
 
Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...
Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...
Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...
 
Strategy & Execution Program Overview
Strategy & Execution Program OverviewStrategy & Execution Program Overview
Strategy & Execution Program Overview
 
Becoming a Data Driven Organisation
Becoming a Data Driven OrganisationBecoming a Data Driven Organisation
Becoming a Data Driven Organisation
 
Effective organisational strategy
Effective organisational strategyEffective organisational strategy
Effective organisational strategy
 
Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...
Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...
Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...
 
Ospmi Chapter Presentation
Ospmi Chapter PresentationOspmi Chapter Presentation
Ospmi Chapter Presentation
 
OE -2013.ppt
OE -2013.pptOE -2013.ppt
OE -2013.ppt
 
Strategy deployment
Strategy deploymentStrategy deployment
Strategy deployment
 
Business Management Consulting
Business Management ConsultingBusiness Management Consulting
Business Management Consulting
 
The power of being understood by Mike Ward - Shaping your portfolio to realis...
The power of being understood by Mike Ward - Shaping your portfolio to realis...The power of being understood by Mike Ward - Shaping your portfolio to realis...
The power of being understood by Mike Ward - Shaping your portfolio to realis...
 
Successful Succession Planning
Successful Succession PlanningSuccessful Succession Planning
Successful Succession Planning
 
New strategic thinking by OD Consultant Rey Halili
New strategic thinking by OD Consultant Rey HaliliNew strategic thinking by OD Consultant Rey Halili
New strategic thinking by OD Consultant Rey Halili
 
Large Project Value Realization
Large Project Value RealizationLarge Project Value Realization
Large Project Value Realization
 
The Product Manager Pathfinder - AIPMM Presentation - ProductCamp SV Spring 2012
The Product Manager Pathfinder - AIPMM Presentation - ProductCamp SV Spring 2012The Product Manager Pathfinder - AIPMM Presentation - ProductCamp SV Spring 2012
The Product Manager Pathfinder - AIPMM Presentation - ProductCamp SV Spring 2012
 
Make Your PMO Strategic
Make Your PMO StrategicMake Your PMO Strategic
Make Your PMO Strategic
 

Mehr von Daniel Feiman, MBA, CMC

How to avoid the 12 most common roadblocks to successful change implementatio...
How to avoid the 12 most common roadblocks to successful change implementatio...How to avoid the 12 most common roadblocks to successful change implementatio...
How to avoid the 12 most common roadblocks to successful change implementatio...Daniel Feiman, MBA, CMC
 
Creating the future from the future (asp april 2012) (12 04-12)
Creating the future from the future (asp april 2012) (12 04-12)Creating the future from the future (asp april 2012) (12 04-12)
Creating the future from the future (asp april 2012) (12 04-12)Daniel Feiman, MBA, CMC
 
How to Hold & Facillitate More Effective Meetings
How to Hold & Facillitate More Effective MeetingsHow to Hold & Facillitate More Effective Meetings
How to Hold & Facillitate More Effective MeetingsDaniel Feiman, MBA, CMC
 
Building a personal or corporate budget model that works v2
Building a personal or corporate budget model that works v2Building a personal or corporate budget model that works v2
Building a personal or corporate budget model that works v2Daniel Feiman, MBA, CMC
 
Building A Personal Or Corporate Budget Model That Works V2
Building A Personal Or Corporate Budget Model That Works V2Building A Personal Or Corporate Budget Model That Works V2
Building A Personal Or Corporate Budget Model That Works V2Daniel Feiman, MBA, CMC
 
A glocal strategy won’t work; unless you do! v2
A glocal strategy won’t work; unless you do! v2A glocal strategy won’t work; unless you do! v2
A glocal strategy won’t work; unless you do! v2Daniel Feiman, MBA, CMC
 

Mehr von Daniel Feiman, MBA, CMC (12)

How to avoid the 12 most common roadblocks to successful change implementatio...
How to avoid the 12 most common roadblocks to successful change implementatio...How to avoid the 12 most common roadblocks to successful change implementatio...
How to avoid the 12 most common roadblocks to successful change implementatio...
 
The Cost of NOT Innovating
The Cost of NOT InnovatingThe Cost of NOT Innovating
The Cost of NOT Innovating
 
Optimize your supply chain
Optimize your supply chainOptimize your supply chain
Optimize your supply chain
 
X-Ray Your Organization
X-Ray Your OrganizationX-Ray Your Organization
X-Ray Your Organization
 
Risk vs. reward decision matrix
Risk vs. reward decision matrixRisk vs. reward decision matrix
Risk vs. reward decision matrix
 
Creating the future from the future (asp april 2012) (12 04-12)
Creating the future from the future (asp april 2012) (12 04-12)Creating the future from the future (asp april 2012) (12 04-12)
Creating the future from the future (asp april 2012) (12 04-12)
 
How to Hold & Facillitate More Effective Meetings
How to Hold & Facillitate More Effective MeetingsHow to Hold & Facillitate More Effective Meetings
How to Hold & Facillitate More Effective Meetings
 
Corporate finance ucla-presentation
Corporate finance ucla-presentationCorporate finance ucla-presentation
Corporate finance ucla-presentation
 
Building a personal or corporate budget model that works v2
Building a personal or corporate budget model that works v2Building a personal or corporate budget model that works v2
Building a personal or corporate budget model that works v2
 
Building A Personal Or Corporate Budget Model That Works V2
Building A Personal Or Corporate Budget Model That Works V2Building A Personal Or Corporate Budget Model That Works V2
Building A Personal Or Corporate Budget Model That Works V2
 
A glocal strategy won’t work; unless you do! v2
A glocal strategy won’t work; unless you do! v2A glocal strategy won’t work; unless you do! v2
A glocal strategy won’t work; unless you do! v2
 
Provocative selling imc-2
Provocative selling imc-2Provocative selling imc-2
Provocative selling imc-2
 

It is Not Strategy that kills you; it IS the Implementation

  • 1. It is not Strategy that kills you; it IS the Implementation! Created by Daniel Feiman, MBA, CMC® 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 2. Strategy Implementation • What do we need to do to put our strategy in place, execute it proficiently, and produce good results? 1. Create connections between strategy & our external environment while creating connections inside the organization 2. Anticipate & manage control, coordination, & motivation issues 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 3. John Kotter’s 9 points* Unsuccessful change initiatives almost always fail during at least one of the following phases: 1. generating a sense of urgency, 2. establishing a powerful guiding coalition, 3. developing a vision, 4. communicating the vision clearly and often, 5. removing obstacles, 6. planning for and creating short-term wins, 7. avoiding premature declarations of victory, and 8. embedding changes in the corporate culture. 9. realizing that change usually takes a long time * Whitepaper - Strategic Planning WORKS; If You Give It a Chance http://www.builditbackwards.com/subpages/publications-wp.html 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 4. The Nine Components of the Strategy Implementation Process 1. Build an organization capable of success 2. Exercise strategic leadership 3. Shape the corporate culture to fit strategy 4. Tie rewards/recognition to achievement of key strategic targets 5. Install support systems 6. Institute best practices for continuous improvement 7. Establish policies that support the strategy 8. Allocate all resources 9. Recognize our successes & move forward 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 5. Successful implementation means: • We have successfully completed strategic planning which includes: 1. Vision 2. Mission 3. Values 4. Goals 5. Metrics 6. People 7. Products 8. Processes 9. Marketing/Finance 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 6. 1-Build an organization capable of success 3 components of building a capable organization include: • Staffing • Core competencies • Structure 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 7. 2-Exercise Strategic Leadership • Strategic Leadership provides the vision and direction for the growth and success your organization. • To successfully deal with the future, all executives need the skills and tools to both create the firm’s unique strategy & implement it. • Managing the future requires change • Change means uncertainty • Uncertainty requires strategic leaders who not only provide a sense of direction, but who can also build employee ownership and alignment within the organization to implement change. 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 8. 3-Shape the Corporate Culture to Fit Strategy • Define Characteristics of Corporate Culture • Identifying the Key Features of Corporate Culture • Ground the Culture in Core Values and Ethics HIRING PRACTICES • The Generations Represented by the Workforce • The Ethnic Origins Represented by the Workforce • Compensation and Benefits THE MANAGEMENT STYLE • Mission, Values and Goals • Response to Threats and Opportunities • Policies and Procedures • Financial Management THE COMPANY ENVIRONMENT • The Physical Layout of the Workspaces • The Amenities or Lack of Amenities • Location of the Office 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 9. 4-Tie Rewards/Recognition to Achievement of Key Strategic Targets • Reward systems refer to programs set up to reward performance & motivate employees on an individual and/or group basis. • Recognition programs are often combined with reward programs, yet retain a different purpose. Recognition programs are generally not monetary in nature. • Sue Glasscock and Kimberly Gram in Productivity Today differentiate the terms by noting that recognition elicits a psychological benefit whereas reward indicates a financial or physical benefit. Monetary Incentives Non-monetary Incentives • Base pay increases • Praise • Performance bonuses • Constructive criticism • Profit sharing plans • Special recognition • Stock options • More, or less, job security • Retirement packages • Stimulating assignments • Piecework incentives • More, or less, autonomy • Rapid promotion 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 10. 5-Install Support Systems • Good information and operating systems are essential for first-rate strategy execution • Support systems can relate to all value-chain activities • Includes all Information Systems • Mobilizing information and creating systems to use knowledge effectively can yield Sustainable Competitive Advantage (SCA) 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 11. 6-Institute Best Practices for Continuous Improvement • Researching and adopting best practices is integral to effective implementation • Benchmarking is the basis of the process of identifying, studying, and implementing best practices • Key tools to promote continuous improvement • Value Stream mapping • Process identification • Process documentation • Root Cause Analysis • Problem solving • Improvement plan • Stabilize & improve 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 12. 7-Establish policies that support the strategy • “What is written is done” • Consistency • Clarity • Opportunity to improve • Answers questions • Avoids lack of ownership • Positive work environment • Links Vision to implementation 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 13. 8-Allocate Resources • Resource allocation must fit strategy • Changing strategy requires changes to resource allocation • Shifting resources — downsizing some areas, upsizing others, getting rid of activities no longer needed, and funding new strategically critical activities • Financial and other resources (physical and human assets) 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 14. 9-Recognize our successes & move forward • Plan • Do • Measure • Adjust • Repeat 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved
  • 15. Contacting us: Daniel Feiman, MBA, CMC® Managing Director Build It Backwards(TM) Turning Roadblocks into Roadmaps(SM) Strategy – Finance - Process Office: 310.540.6717 Cell: 818.522.2892 Consulting & Training in: Strategy* Finance * Process dsfeiman@BuildItBackwards.com www.BuildItBackwards.com http://www.linkedin.com/in/danielfeimanbuilditbackwards 310.540.6717 © 2011 Build It Backwards www.BuildItBackwards.com Strategy Implementation All international rights reserved