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Integrated Behavioral Health:
Primary Care Models of Service Delivery


Scott S. Meit, PsyD, MBA, ABPP
Vice Chair for Psychology & Section Head,
General and Health Psychology

Department of Psychiatry & Psychology
Learning Objectives

I.     To briefly review the “Medical Cost Offset” literature
       and understand its influence upon integrated
       primary care (IPC)

II.    To appreciate Public Health’s impact upon emerging
       IPC models

III.   To explore the evolution from parallel delivery
       systems to integrated primary care/behavioral health

IV.    Traditional BH care and IPC: Viva La Difference
Psychological Distress contributes to over
utilization of health care


 At Group Health Cooperative of Puget Sound
  10% of medical utilizers accounted for one
   third of outpatient resources and one half of
   inpatient resources!
  One half had psychiatric diagnoses!


             From Katon, Von Korff, Lin, Lipscomb, Wagner & Polk, 1990
And yet…

   Less than 30% of people seek care for their mental and/or
    addictive disorder
                                                         Schurman, Kramer, Mitchell, 1985


   Of the same population, 78% receive health care
    services Mauksch & Leahy, 1993
- 60-90% of all visits to physicians at least partially due to psychological, emotional, and
   behavioral factors (Benson, 1996)


   Of those who seek treatment for mental and/or addictive
    disorders, 40-50% seek that care from PCPs
                                     Miranda, Hohman, Attkisson, 1994
Treating behavioral health disorders reduces
         cost of overall health care!
            (Medical Cost Offset)

 Kaiser-Permanente       Experience
     Cummings    NA, and Follette WT, Health Policy Quarterly, 1968
     Follette W, and Cummings NA, Medical Care, 1967
     Cummings NA, and VandenBos, GR, Health Policy Quarterly, 1981


 Findings    supported in meta-analysis & in other research “camps”
     Jones   KR and Vischi TR, Medical Care (Suppl), 1979–a review of research
      literature
     Friedman R, Sobel D, Meyers P, et al, Health Psychology, 1995
     Chiles J. et al. Clinical Psychology: Science and Practice, 1999 (57 controlled
     studies show a net 27% cost savings )
Yet patients present to PCPs instead of
Psychologists (and other behavioral health providers) – Why?


     Perceive themselves as having poor health
     Often multiple somatic complaints
     Established rapport with PCP
     Avoidance of stigma
     Cultural and socioeconomic factors
     Better insurance coverage/lower co-pay
     HMO/Behavioral Health carve outs
Why Integrate Primary Care and Behavioral
     Health Care?

1.   That’s where the Pts present!
    50% of all MH care delivered by PCPs
    92% of all elderly patients receive MH care from PCPs
2.   Primary Care Process of Care Realities
    90% of the most common PC complaints = no organic basis
    70% of all PC visits have psychosocial drivers (Fries, Koop, & Beadle, 1993)
    67% of psychotropic agents prescribed by PCPs (Beardsley et al, 1988)

K. Strosahl, PhD, Mountainview Consulting Group, Inc.
Public Health & Population-based Care:
A “by the numbers” approach

   Public health & epidemiology
     –   Focuses on raising health of population
     –   Emphasis on early identification & prevention
     –   Designed to serve high percentage of
         population
     –   Provides triage and clinical services in
         stepped care fashion
     –   Balanced emphasis on who is and is not
         accessing service
The Continuum of Integration

      Model         Desirability     Attributes
  Separate Space        --       Traditional BH
  & Mission                      Specialty Model
  1:1 Referral                   Preferred
  Relationship           +       provider/
                                 Some information
                                 exchange
  Co-location           ++       On-site BH Unit/
                                 Separate Team
  Collaborative        +++       On site/shared
  Care                           cases w/ BH
                                 specialist
  Integrated Care     +++++      PC Team Member
Another view…
So, how do you do this?

 Care  Matching (primary care in primary care)
 Triage & “EAP” like services (mid-levels)
 Group & psycho-educational services
 Psychologist as director of exam room BH
  care, provider of brief on-site therapy, &
  liaison to tertiary BH services
 Embrace the differences between traditional
  BH services and integrated primary care
  behavioral health services
Care Matching


 Not  every problem requires intensive
  intervention
 Inappropriate matching = waste
 And can lead to iatrogenic complications

Iatros means physician in Greek, and -genic,
  meaning induced by. Combined, they become
  iatrogenic, meaning physician-induced.
  Iatrogenic disease, then, is disease which is
  caused by a physician.
Tailoring the “mix” by setting…
Put another way…
BHC
               Primary Goals

 Act  as consultant and member of health care team.
 Support PCP decision making.
 Build on PCP interventions.
 Teach PCP “core” behavioral health skills.
 Educate patient in self management skills through
  training.
 Improve PCP-patient working relationship.
 Monitor, with PCP, “at risk” patients.
BHC
               Goals (cont.)

 Manage   chronic patients with PCP in primary
  provider role
 Assist in team building
 Simultaneous focus on health and behavioral
  health issues
 Effective triage of patients in need of specialty
  behavioral health
 Make IPC/BH services available to a large
  percentage of eligible population
Behavioral Health Consultant
         Session Structure
 Limited  to 1-3 visits in typical case
 15-30 minute visits
 Critical pathway programs may involve 4-8
  appointments (e.g. Diabetes & Depression,
  Chronic Pain)
 May use classes and group care clinics
 Multi-problem patients seen regularly but
  infrequently over time
Behavioral Health Consultant
        Intervention Structure

 Informal,   revolves around PCP assessment and
  goals
 Low intensity, between session interval longer
 Relationship generally not primary focus
 Visits timed around PCP visits
 Long term follow up rare; reserved for high risk
  patients
Behavioral Health Consultant
        Intervention Methods

 Limited face to face contact
 Uses patient education model
 Consultant is a technical resource to patient
 Emphasis on home-based practice to promote
  change
 May involve PCP in visits with patient
BHC
       Termination and Follow-up

 Responsibility returned to PCP (the BHC is a
  subject matter expert & resource; the Pt is and
  remains the Pt of the PCP)
 PCP provides relapse prevention or maintenance
  treatment
 BHC may provide planned booster sessions for at
  risk patients
Behavioral Health Consultant
      Information “Products”

 Consultation report to PCP
 Part of medical record
 “Curbside consultation”
 Written relapse prevention plans (e.g. “Mood
  First-Aid Kit”)
Qualities of A Successful Integrate
   Primary Care Service

 Provides  timely access for PCP
 Service is integrated within primary care setting
 Service is viewed as a form of primary care
 Service is provided in collaboration with the PCP
 Service is provided as part of the health care
  process
 Improved clinical outcomes, satisfied patients (and
  health care providers), and managing productivity &
  financial risk as key goals
Economic Benefits of Integration
 Increased     Productivity Capacity
  –   Estimate of revenue ceiling of a health care system is
      closely tied to productive capacity of medical
      providers
  –   PC capacity is commonly impacted by behavioral
      health management demands of (50% of medical
      practice time directed toward BH conditions)
  –   Integrated behavioral health re-directs BH patients and
      “leverages” PCP practice time
  –   PCP’s are freed to see medical patients with higher
      RVU conditions
Cost Effectiveness
   Measuring the impact of adding additional dollars to a medical
procedure for value received (e.g. better diagnostic accuracy, clinical
                           effectiveness)


  –   Collaborative Care increased initial depression
      treatment costs but improved the cost-effectiveness
      of treatment for patients with major depression
  –   Cost offset for specialty mental health costs
  –   A positive cost effectiveness index of $491 per case
      of depression treated

  Von Korff et. al., 1998. Treatment costs, cost offset, and cost-effectiveness of
    collaborative management of depression Psychosomatic Medicine, Vol 60,
    Issue 2 143-149.
In Summary
IPC Benefits the Patient (and a broader Pt.
Population)



     Mind-Body  dualism avoided
     More diagnostic accuracy
     Greater range of treatment options
IPC/BH Benefits PCPs

     Assistance with diagnostic differential
     Less time/fewer visits required with PCP
     Concomitant medical conditions often improve
     BHC typically obtains more information
      regarding psychosocial factors
     BHC may assist in monitoring
      pharmacotherapy treatment adherence
IPC benefits BH Providers

     PCP can endorse the BH Provider and
      psychotherapy
     PCP will evaluate for medical illness and/or
      medication effects
     PCP can prescribe pharmacotherapy (often
      diminishing a need for psychiatrist consult)
     PCP often has helpful background information,
      with established Pts
How do you train for this?
             (if you want to)

 Alexander Blount, Ed.D. - UMass Dept of Family
  Medicine, Certificate Program in Primary Care
  Behavioral Health
 Connect with the integrated primary care/BH
  initiatives of the Family Medicine Education
  Consortium (Laurence Bauer, MSW, M.Ed., Chief
  Executive Officer – and in Dayton!)
www.fmec.net
 and Read, Read, Read
Who pays for this?

The Family Medicine Education Consortium recently
  conducted a series of meetings and a summit in
  Pittsburgh to begin to organize a tri-state (OH-PA-
  WV) IPC initiative.
 They have previously facilitated efforts in the Pacific
  NW & New England regions.
 Promoting a broad and inclusive membership of
  providers, consumer groups, & payors is their model
 In NE, this resulted in the President of the regional
  BC/BS group authorizing 10% higher
  reimbursements for all PCP services where IPC/BH
  model of services are in place.
Recommended Books

 Seaburn, DB. (Editor), et al
  Models of Collaboration: A Guide for Mental He
   New York: Basic Books ©1996
 Cummings, NA, O’Donohue, WT, &
  Ferguson (Editors). Behavioral Health as
  Primary Care: Beyond Efficacy to
  Effectiveness Reno, NV: Context Press ©
  2003
Books (cont.)

 Frank, R., McDaniel, S., Bray, J., Heldring,
  M. Primary Care Psychology, Washington,
  DC: APA Press. © 2003
 James, LC & Folen, RA (Editors). The
  Primary Care Consultant: The Next
  Frontier for Psychologists in Hospitals
  and Clinics, Washington, DC: APA Press. ©
  2005
Books (cont.)

 O'Donohue;,  WT, Michelle R. Byrd, MR,
  Cummings, NA, & Henderson, DA (Editors).
  Behavioral Integrative Care: Treatments
  That Work in the Primary Care Setting
  New York: Routledge. © 2005.
 Blount, Alexander (Editor).
  Integrated Primary Care: The Future of Medical
   New York: W. W. Norton. © 1998.
Good Web Sites


www.integratedprimarycare.com/
www.integratedprimarycare.com/Blount.htm (Blount Link)


www.behavioral-health integration.com/news.php
(Strosahl’s site, Mountainview Consulting)


www.healthpsych.com/practice/ipc/primarycare1.html
(a little dated, but a good basis for understanding evolution of IPC)
Discussion

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Ipc.Meit.C

  • 1. Integrated Behavioral Health: Primary Care Models of Service Delivery Scott S. Meit, PsyD, MBA, ABPP Vice Chair for Psychology & Section Head, General and Health Psychology Department of Psychiatry & Psychology
  • 2. Learning Objectives I. To briefly review the “Medical Cost Offset” literature and understand its influence upon integrated primary care (IPC) II. To appreciate Public Health’s impact upon emerging IPC models III. To explore the evolution from parallel delivery systems to integrated primary care/behavioral health IV. Traditional BH care and IPC: Viva La Difference
  • 3. Psychological Distress contributes to over utilization of health care At Group Health Cooperative of Puget Sound  10% of medical utilizers accounted for one third of outpatient resources and one half of inpatient resources!  One half had psychiatric diagnoses! From Katon, Von Korff, Lin, Lipscomb, Wagner & Polk, 1990
  • 4. And yet…  Less than 30% of people seek care for their mental and/or addictive disorder Schurman, Kramer, Mitchell, 1985  Of the same population, 78% receive health care services Mauksch & Leahy, 1993 - 60-90% of all visits to physicians at least partially due to psychological, emotional, and behavioral factors (Benson, 1996)  Of those who seek treatment for mental and/or addictive disorders, 40-50% seek that care from PCPs Miranda, Hohman, Attkisson, 1994
  • 5. Treating behavioral health disorders reduces cost of overall health care! (Medical Cost Offset)  Kaiser-Permanente Experience  Cummings NA, and Follette WT, Health Policy Quarterly, 1968  Follette W, and Cummings NA, Medical Care, 1967  Cummings NA, and VandenBos, GR, Health Policy Quarterly, 1981  Findings supported in meta-analysis & in other research “camps”  Jones KR and Vischi TR, Medical Care (Suppl), 1979–a review of research literature  Friedman R, Sobel D, Meyers P, et al, Health Psychology, 1995  Chiles J. et al. Clinical Psychology: Science and Practice, 1999 (57 controlled studies show a net 27% cost savings )
  • 6. Yet patients present to PCPs instead of Psychologists (and other behavioral health providers) – Why?  Perceive themselves as having poor health  Often multiple somatic complaints  Established rapport with PCP  Avoidance of stigma  Cultural and socioeconomic factors  Better insurance coverage/lower co-pay  HMO/Behavioral Health carve outs
  • 7. Why Integrate Primary Care and Behavioral Health Care? 1. That’s where the Pts present!  50% of all MH care delivered by PCPs  92% of all elderly patients receive MH care from PCPs 2. Primary Care Process of Care Realities  90% of the most common PC complaints = no organic basis  70% of all PC visits have psychosocial drivers (Fries, Koop, & Beadle, 1993)  67% of psychotropic agents prescribed by PCPs (Beardsley et al, 1988) K. Strosahl, PhD, Mountainview Consulting Group, Inc.
  • 8. Public Health & Population-based Care: A “by the numbers” approach Public health & epidemiology – Focuses on raising health of population – Emphasis on early identification & prevention – Designed to serve high percentage of population – Provides triage and clinical services in stepped care fashion – Balanced emphasis on who is and is not accessing service
  • 9. The Continuum of Integration Model Desirability Attributes Separate Space -- Traditional BH & Mission Specialty Model 1:1 Referral Preferred Relationship + provider/ Some information exchange Co-location ++ On-site BH Unit/ Separate Team Collaborative +++ On site/shared Care cases w/ BH specialist Integrated Care +++++ PC Team Member
  • 11. So, how do you do this?  Care Matching (primary care in primary care)  Triage & “EAP” like services (mid-levels)  Group & psycho-educational services  Psychologist as director of exam room BH care, provider of brief on-site therapy, & liaison to tertiary BH services  Embrace the differences between traditional BH services and integrated primary care behavioral health services
  • 12. Care Matching  Not every problem requires intensive intervention  Inappropriate matching = waste  And can lead to iatrogenic complications Iatros means physician in Greek, and -genic, meaning induced by. Combined, they become iatrogenic, meaning physician-induced. Iatrogenic disease, then, is disease which is caused by a physician.
  • 13. Tailoring the “mix” by setting…
  • 15. BHC Primary Goals  Act as consultant and member of health care team.  Support PCP decision making.  Build on PCP interventions.  Teach PCP “core” behavioral health skills.  Educate patient in self management skills through training.  Improve PCP-patient working relationship.  Monitor, with PCP, “at risk” patients.
  • 16. BHC Goals (cont.)  Manage chronic patients with PCP in primary provider role  Assist in team building  Simultaneous focus on health and behavioral health issues  Effective triage of patients in need of specialty behavioral health  Make IPC/BH services available to a large percentage of eligible population
  • 17. Behavioral Health Consultant Session Structure  Limited to 1-3 visits in typical case  15-30 minute visits  Critical pathway programs may involve 4-8 appointments (e.g. Diabetes & Depression, Chronic Pain)  May use classes and group care clinics  Multi-problem patients seen regularly but infrequently over time
  • 18. Behavioral Health Consultant Intervention Structure  Informal, revolves around PCP assessment and goals  Low intensity, between session interval longer  Relationship generally not primary focus  Visits timed around PCP visits  Long term follow up rare; reserved for high risk patients
  • 19. Behavioral Health Consultant Intervention Methods  Limited face to face contact  Uses patient education model  Consultant is a technical resource to patient  Emphasis on home-based practice to promote change  May involve PCP in visits with patient
  • 20. BHC Termination and Follow-up  Responsibility returned to PCP (the BHC is a subject matter expert & resource; the Pt is and remains the Pt of the PCP)  PCP provides relapse prevention or maintenance treatment  BHC may provide planned booster sessions for at risk patients
  • 21. Behavioral Health Consultant Information “Products”  Consultation report to PCP  Part of medical record  “Curbside consultation”  Written relapse prevention plans (e.g. “Mood First-Aid Kit”)
  • 22. Qualities of A Successful Integrate Primary Care Service  Provides timely access for PCP  Service is integrated within primary care setting  Service is viewed as a form of primary care  Service is provided in collaboration with the PCP  Service is provided as part of the health care process  Improved clinical outcomes, satisfied patients (and health care providers), and managing productivity & financial risk as key goals
  • 23. Economic Benefits of Integration  Increased Productivity Capacity – Estimate of revenue ceiling of a health care system is closely tied to productive capacity of medical providers – PC capacity is commonly impacted by behavioral health management demands of (50% of medical practice time directed toward BH conditions) – Integrated behavioral health re-directs BH patients and “leverages” PCP practice time – PCP’s are freed to see medical patients with higher RVU conditions
  • 24. Cost Effectiveness Measuring the impact of adding additional dollars to a medical procedure for value received (e.g. better diagnostic accuracy, clinical effectiveness) – Collaborative Care increased initial depression treatment costs but improved the cost-effectiveness of treatment for patients with major depression – Cost offset for specialty mental health costs – A positive cost effectiveness index of $491 per case of depression treated Von Korff et. al., 1998. Treatment costs, cost offset, and cost-effectiveness of collaborative management of depression Psychosomatic Medicine, Vol 60, Issue 2 143-149.
  • 25. In Summary IPC Benefits the Patient (and a broader Pt. Population)  Mind-Body dualism avoided  More diagnostic accuracy  Greater range of treatment options
  • 26. IPC/BH Benefits PCPs  Assistance with diagnostic differential  Less time/fewer visits required with PCP  Concomitant medical conditions often improve  BHC typically obtains more information regarding psychosocial factors  BHC may assist in monitoring pharmacotherapy treatment adherence
  • 27. IPC benefits BH Providers  PCP can endorse the BH Provider and psychotherapy  PCP will evaluate for medical illness and/or medication effects  PCP can prescribe pharmacotherapy (often diminishing a need for psychiatrist consult)  PCP often has helpful background information, with established Pts
  • 28. How do you train for this? (if you want to)  Alexander Blount, Ed.D. - UMass Dept of Family Medicine, Certificate Program in Primary Care Behavioral Health  Connect with the integrated primary care/BH initiatives of the Family Medicine Education Consortium (Laurence Bauer, MSW, M.Ed., Chief Executive Officer – and in Dayton!) www.fmec.net  and Read, Read, Read
  • 29. Who pays for this? The Family Medicine Education Consortium recently conducted a series of meetings and a summit in Pittsburgh to begin to organize a tri-state (OH-PA- WV) IPC initiative.  They have previously facilitated efforts in the Pacific NW & New England regions.  Promoting a broad and inclusive membership of providers, consumer groups, & payors is their model  In NE, this resulted in the President of the regional BC/BS group authorizing 10% higher reimbursements for all PCP services where IPC/BH model of services are in place.
  • 30. Recommended Books  Seaburn, DB. (Editor), et al Models of Collaboration: A Guide for Mental He New York: Basic Books ©1996  Cummings, NA, O’Donohue, WT, & Ferguson (Editors). Behavioral Health as Primary Care: Beyond Efficacy to Effectiveness Reno, NV: Context Press © 2003
  • 31. Books (cont.)  Frank, R., McDaniel, S., Bray, J., Heldring, M. Primary Care Psychology, Washington, DC: APA Press. © 2003  James, LC & Folen, RA (Editors). The Primary Care Consultant: The Next Frontier for Psychologists in Hospitals and Clinics, Washington, DC: APA Press. © 2005
  • 32. Books (cont.)  O'Donohue;, WT, Michelle R. Byrd, MR, Cummings, NA, & Henderson, DA (Editors). Behavioral Integrative Care: Treatments That Work in the Primary Care Setting New York: Routledge. © 2005.  Blount, Alexander (Editor). Integrated Primary Care: The Future of Medical New York: W. W. Norton. © 1998.
  • 33. Good Web Sites www.integratedprimarycare.com/ www.integratedprimarycare.com/Blount.htm (Blount Link) www.behavioral-health integration.com/news.php (Strosahl’s site, Mountainview Consulting) www.healthpsych.com/practice/ipc/primarycare1.html (a little dated, but a good basis for understanding evolution of IPC)

Hinweis der Redaktion

  1. What drives high utilization? Psychological distress (doesn’t have to be a disorder) Work pace hinders management of mild MH or CD problems; better with severe conditions BPC push is to have access for medical care; how can we do this if we address the BH disorders
  2. Not based in a clinical case model - we were trained in this - MH & specialty med: don’t see people if they are not sick PCP: a gatekeeper and a shepherd for a flock - 50% of work could be preventive; sxs in pc tend to be less severe & easier to tx MH - 3% - a few people get a lot PCP - most get a little; can effect a large part of the population Why aren’t rates of dep going down? No emphasis on prevention, only TX Case specific: see people for an episode of care or a consultation Training model: is fee for service - Managed care hasn’t financialized hc, it’s always been a business
  3. Colocation does not equal integration
  4. 2.5 million consumers; 19 medical centers - Implemented in Kaiser NC In rural MH, hc team is PCP and Bh PCP has good ideas about tx - just help PCP refine them to get better pt adherence to behavioral tx Core beh health skills in PCP are effective self-management skills (Ed Wagner: father of depression collaborative: can’t teach MD, just show them what you do; do something that’s effective and have the client tell the MD about it) If BHC is wrong a lot, they don’t get used. Can’t be sayig I have to see this client 12 times - need to have 60 minute interventions
  5. Never take over a case; PCP is always the primary provider You are not a specialist Best outcome is resolution of mh problem in pc If you have to refer to specialty mh, indicate number of sessions and request a prevention plan for patient at time of specialty Primary care takes the people specialty rejects - borderlines 20% of pc patients get 1 bh visit per year
  6. Cummings: targeted brief psychotherapy off-site: prob solving cost offset: saving med $ cost effectiveness: cost more