Apresentação de João Batista da Novell Portugal sobre Soluçőes colaborativas e interoperáveis sobre Linux no Evento SugarCRM Road Show Lisbon 2009. O evento foi organizado pela DRI(www.dri.pt) no dia 19 de Maio no Fórum Tecnológico de Lisboa, um espaço situado numa zona central de Lisboa. Este evento contou com a presença de cerca de 270 participantes e teve como principal objectivo a discussão de toda a temática envolvente do CRM (Customer Relationship Management), com especial foco na solução SugarCRM.

1. Novell Workgroup Solutions for Linux João Batista Partner Executive [email_address]

2. Two Category Leadership Enterprise Management Software Enterprise Wide Linux

3. Knowledge Worker Productivity “Workgroup” serves the Knowledge Worker and supporting IT staff Knowledge Worker Productivity Research Publish Author Share

5. A more open alternative – A solution based on technology from Novell ® , other vendors (including Microsoft) and open source software

6. Linux advantages

9. Platform consolidation / skills portability

12. The Desktop to Data Center Platform SUSE Linux Enterprise Desktop SUSE Linux Enterprise Retail Point of Service SUSE Linux Enterprise Server Open Enterprise Server SUSE Linux Enterprise Server SUSE Linux Enterprise Real Time End User Desktop File & Print Database SAN Email Proxy, Caching Mainframe Cluster Thin Client Retail/POS Kiosk/ATM Devices Web ERP, SCM, CRM, HR Firewall, VPN WAP, VOIP Appliances

13. The Novell ® Alternative

14. Workgroup Strategy Inputs 20+ year expertise in innovative workgroup services lower costs, better security, more rapid innovation of Linux Linux is a growing platform with the extended ecosystem organizations need interoperability and componentization of technology preserves organizations' flexibility and choice

17. Virtualization

20. Social Networking

21. Real-Time Web Conferencing

23. Had to manage multiple desktop images. Administrative overhead

24. Use different tools to manage Active Directory and eDirectory access rights. MMC to manage AD, iManager to manage eDirectory

25. No good way to integrate Active Directory resources and eDirectory resources

26. Had to build an AD server in order to allow Windows apps to authenticate against AD

28. Eliminate AD servers that are only being used for authentication, authorization and login

29. MMC admins can now use it to manage access to Linux servers

30. Anyone that wants file access to Linux servers, no longer need a Novell client

31. Single desktop image to manage

32. Lower admin costs (consolidation of access management overhead)

33. More quickly update to newer desktop environments

34. Easily drop in a Linux server to an existing Windows environment — it now appears as an AD server

36. Address Book

37. Team Discussion Forums

38. Team Calendar/Tasks

39. Document Management

40. Workflow

41. Polls/Surveys

42. Wikis/Blogs/RSS

43. Dashboard

44. Reliable Collaboration with GroupWise Novell GroupWise delivers mobile collaboration, platform flexibility, serious security and unbeatable reliability so your knowledge workers can stay focused on business. Novell GroupWise provides comprehensive collaboration services to Windows, Linux and Mac OSx ® clients, Web browsers, hundreds of mobile devices, and clients from servers running Novell Open Enterprise Server, SUSE Linux Enterprise Server, NetWare or Windows *Source www.cert.org instant messages calendar email tasks & reminders contacts document management

45. GroupWise Bonsai Linux Client

46. SugarCRM Integration - Contacts

47. SugarCRM Integration - Opportunities

48. SugarCRM Integration – Multiples views – Prices, Opps, Quotes

50. GroupWise ®

51. ZENworks Suite ®

52. SUSE ® Linux Enterprise Desktop

54. Novell Conferencing Comparable to Microsoft's Enterprise Desktop Platform

58. Standards-based Systems Management

59. Directory and Identity Interoperability

62. NW to OES 2 Migration Services

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