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How to improve your safety training
1. A Rigid H&S Plan Offers the Greatest Return
May 14, 2014
Presented by: Mitch Diamond
Drake International
For audio, it is recommended you dial in
A copy of the slides + recording will be available post webinar
AUDIO: 1-877-668-4493
Access Code: 669 664 010
Event Password: 1234
WebEx Support: 1-866-863-3910
2. For more information, call 416.216.1000
Free Offer
We’re offering a free 30 minute
consultation on Online Health and Safety
(H&S) Training
3. For more information, call 416.216.1000
Mitch Diamond
I look much better in person!
• President of Drake
Exponential Impact
• Created the Drake H&S
Academy concept
• Five Successful Business
Start ups
• Applied H&S policies we
are going to discuss
today in all previous
companies
4. For more information, call 416.216.1000
CLARIFICATION
The title of today’s webinar is “A ridged Health &
Safety plan offers the greatest return”.
Now let’s replace the word “ridged” with
TRANSPARENT
5. For more information, call 416.216.1000
CLARIFICATION
The title of today’s webinar is “A TRANSPARENT
Health & Safety plan offers the greatest return”.
6. For more information, call 416.216.1000
Most organizations approach H&S with a
surgical operational type approach.
Today, we will take a slightly different point of
reference.
YOU’RE GOING TO LOVE THIS…. PLEASE STAY
CONNECTED!
7. For more information, call 416.216.1000
Today’s Webinar A Different Approach
Plus Something New!
First, a case study overview of the worlds most
renowned H&S advocate.
Then, followed by a look at your organizations
view on H&S, and lastly something NEW!
8. For more information, call 416.216.1000
Familiar with the name Paul O’Neill?
• Paul started his career in the Government sector as a
computer analyst.
• He had a strange habit of keeping a book documenting
inefficiencies he saw in all departments.
• In the evening he would create a process document
addressing inefficiencies along with comments.
• Not your regular 9 to 5 kind of guy!
9. For more information, call 416.216.1000
GROWING companies
meet – Mr. Paul O’Neill
Government
• Computer Analyst Veterans Administration
• U.S. Office of Management & Budget
• United States Secretary of the Treasury
Private Sector
• President, International Paper
• CEO, ALCOA Corporation
10. For more information, call 416.216.1000
Being Connected Doesn’t Hurt
Paul was known for his straight forward
management style in the Corporate arena.
Paul was offered the job CEO of ALCOA by its
Board of Directors.
Unfortunately at one of the most tenuous times
in the companies history.
11. For more information, call 416.216.1000
The State of ALCOA
ALCOA was on the verge of going out of business. The year
was 1977 and the economy was in a down turn
State of ALCOA:
• Poor product quality
• High Turnover
• High accident/insurance rate
• Competitors taking over the market
• 15,000 workers going on strike
12. For more information, call 416.216.1000
Paul’s First meeting at the New York
Stock Exchange
Every major company investor, stock and
business analyst was present waiting to hear
Paul’s turnaround plan and guidance numbers.
13. For more information, call 416.216.1000
Welcome to the Corporate World of
Real Life
• Paul addressed the audience by asking them to
locate the exit doors
• His speech was short and to the point
• The earnings or a specific turnaround plan were
not discussed
• Other than his workers safety will come first
14. For more information, call 416.216.1000
The Magic Sauce
Paul’s message was to use transparency to
create a ZERO injury accident tolerance rate.
Also to create an organization built on openness
and trust on ALL levels within the organization.
15. For more information, call 416.216.1000
Was This Unknown CEO Crazy?
Analysts and investors scrambled to the exit
doors to use the pay phones to call in immediate
sell orders of ALCOA stock!
16. For more information, call 416.216.1000
ALCOA’s Stock Plummeted
Within 30 days of Paul taking over - the stock
was down 70% from its previous low
17. For more information, call 416.216.1000
Finally Some Good News
Paul O’Neill’s first win was to negotiate a
settlement with the Unions to get the company
producing again.
He would not negotiate at the expense of his
workers safety.
He was driven by the philosophy that putting
profits over people is “always a stupid idea”.
18. For more information, call 416.216.1000
Where to Start
ALL managers were to contact Paul within 24
hours of the incident. ANY incident!
Communication was conducted through the
companies intranet in writing.
Yes, this later became known as email.
Small world – He started in IT
19. For more information, call 416.216.1000
Paul Created a Caring Environment
18 months later it paid off…
• Productivity was up
• Turn over was down
• One year later ALCOA reported and achieved
its ZERO tolerance Safety objective!
20. For more information, call 416.216.1000
ALCOA Stock Up Over 200%
Just 18 months from Paul becoming CEO
21. For more information, call 416.216.1000
Basics of H&S Training Program
Solutions
Controls in place:
procedures, policies,
meaningful training
programs
Engineering/Process
controls
Insurance (safety net)
Transparency
Open communication
Managing risk by
controlling:
• People—the human
element
• Locations (jobsites,
corporate office)
• Things (assets—
equipment, buildings)
22. For more information, call 416.216.1000
Your Companies Views on H&S Training?
Employer Majority
• Check the box—
compliance
• I don’t understood it’s
value because I can’t
measure the return on it
(ROI)
• It gets in the way of
production
• Ineffective Training
• “Why isn’t training solving
the problem?”
Employer Minority
• Integrated approach to risk
management
• Training plan
• Investment in the
individual
• Effective training saves the
company money
23. For more information, call 416.216.1000
Does every worker on site receive a safety
orientation?
1.76
5.72
0
1
2
3
4
5
6
Yes No
Safety Training and Education
24. For more information, call 416.216.1000
Type of safety orientation provided to
workers?
1.51
3.80
0
0.5
1
1.5
2
2.5
3
3.5
4
Formal Informal
Safety Training and Education
25. For more information, call 416.216.1000
Company president/senior management reviews
safety performance report?
0.97
6.89
0
1
2
3
4
5
6
7
Yes No
Demonstrated Management Commitment
26. For more information, call 416.216.1000
The Entire Workforce Was Engaged
• Quality safety training and education programs
say we care and want to invest in you.
• Messaging safety: do something daily to keep
safety relevant
• Most of all, be transparent!
27. For more information, call 416.216.1000
Utilize Today’s Technology
• Benefits of online
learning:
– Custom content
– Remote access
– 24/7 access
– Tracking and record
retention
– Knowledge
verification
28. For more information, call 416.216.1000
Takeaways – Training:
• Plays an important role in managing risk
• Prepares the workforce to succeed
• Helps ensure your company remains
competitive in the marketplace
29. For more information, call 416.216.1000
Remember…
• Successful training requires a well developed
plan with buy-in from management in order to
achieve established goals.
• If your organization cares about its employees,
the employees will care back in return.
