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Pakman MIT Sloan Lecture 091508
1.
2. Why arenโt there
entertainment retailers
who cater only to the tastes
of adults?
3.
4. eMusic Snapshot
โขโฏ Online Entertainment โClub Modelโ focused on adults 25+
โขโฏ Music, Books, more
โขโฏ High-margin subscription business (44% GMs)
โขโฏ Recurring revenue streams (monthly/annual subs)
โขโฏ 425,000 paying members
โขโฏ Download model focused on value and discovery
โขโฏ Songs as low as 25c, audio books for $10 each
Monthly Price Songs/Books Price Per
$9.99 1 Book $9.99
$11.99 40 songs $0.30
$19.99 75 songs $0.27
โขโฏ โฆand more eMusic 20
Oct
Confidential
2005
6. 40%
Of all music was purchased by adults in 2001
Oct 20
eMusic Confidential
2005
7. 73%
Of all music was purchased by adults in 1H2007
Oct 20
eMusic Confidential
2005
8. N o2 Digital music retailer
in the world
Oct 20
eMusic Confidential
2005
9. Strong Number Two Market Position
A La Carte Download Market Share โ The NPD Group
Service 2007
iTunes 71%
eMusic 10%
Amazon 5%
MSN Music 3%
Real/Rhapsody 3%
Napster 2%
Yahoo! Music Less than 1%
MTV Urge
Sony Connect
15. How is eMusic Different?
โขโฏ Value
โขโฏ Bundled subscription
โขโฏ Lowest price in the market per track
โขโฏ (But much higher per customer spend)
โขโฏ Compatibility
โขโฏ Works with every device
โขโฏ Ownership vs rental
โขโฏ Discovery
โขโฏ Long-tail service truly sells non-mainstream
music
โขโฏ Opposite sales profile from hit services
16. Advantages of marginal cost model
โขโฏ Price flexibility unrivaled in physical world
โขโฏ More consumer choice
โขโฏ Add value through services
eMusic
Confidential
18. RShare ANts P2P
Gnutella
P2P
Ares
Tor
eMule
Grokster Bit Torrent
Free is everywhere.
Entropy
Kazaa Morpheus
Limewire
Freenet
Blogs eDonkey
GNUnet
Azureus
19. Their life is on-demand and
self-programmed
โขโฏ TiVo
โขโฏ Blogs
โขโฏ Pandora
โขโฏ Netflix
โขโฏ iPod + iTunes
โขโฏ YouTube
โขโฏ Facebook
โขโฏ Twitter
20. In music, DRM...
โขโฏ Built Appleโs dominance
โขโฏ Allowed iPod to be closed ecosystem
โขโฏ Discouraged legit buyers from buying
โขโฏ Slowed digital adoption
โขโฏ Placed competitors at disadvantage
โขโฏ Lotsa roadkill
โขโฏ Sony Connect
โขโฏ Yahoo! Music
โขโฏ MTV Urge
โขโฏ Musicmatch
โขโฏ AOL Music
โขโฏ Didnโt stop or slow piracy
21. In five years, there will be no more...
โขโฏ DRM on digital media
โขโฏ Release windows
โขโฏ 24 hour viewing requirements
โขโฏ Arcane restrictions on how consumers consume
โขโฏ Labels as they exist now