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International Builders Show Friday, January 14, 2011 Orlando, Florida Cathie Daly, President -- Design East Inc. Dottie Fawcett, MIRM -- Constellation Web Solutions Douglas Fenichel, APR – Pulse Communications Randy Hix, MBA, CMP, CSP – Randy Hix & Associates
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Marketing and Sales Trends
Baby Boomers Next Act Generation Bold   As boomers get older, they get bolder. Boomers are the generation that announced early their intention to change the world. "At a certain life stage people have always asked themselves, 'What should I do next?' But where the last generation primarily answered that by planning for retirement, increasingly people want to do something with meaning. "  --Marci Alboher, Vice-President, Civic Ventures
50+ Homebuyer Trends  ,[object Object],[object Object],[object Object],[object Object]
50+ Homebuyer Trends  ,[object Object],[object Object],[object Object],[object Object],[object Object]
50+ Homebuyer Trends ,[object Object],[object Object],[object Object]
Demands of the 50+ Homebuyer for their new home ,[object Object],[object Object],[object Object],[object Object]
Demands of the 50+ Homebuyer for their new home ,[object Object],[object Object]
Merchandising Best Practices
 
50+ Market Yesterday
50+ Market Today The profile of the 50+ Market has changed dramatically
Today –  Home sizes and options purchased have decreased!
100%  increase  in average  square feet  per home Decrease in  average  number of  household  members Year 1950 to 2000 Demand for Size:  2000 US Census Bureau 2004- 2330 Square Feet 2007- 2495 Square Feet 2008- 2320 Square Feet 7% smaller Trend Size
Condo market has disappeared
Housing starts have decreased  Sales of available specs have increased
New 50+ communities  have diminished. Competition still exists
Courtesy of:  NAHB Market Research If you were buying a new house, how much importance would you put on these factors?  9% of builders weighted it as important Builder Audience
Courtesy of:  NAHB Market Research 83% of consumers as important! Consumer  Audience
2011 Merchandising  Best Practices for Existing Communities
Furnished Floor Plans  Ideal for Web and Brochures Create the Vision!
 
Furnished Color Rendered Floor Plan
Be future focused -  Utilize a merchandiser  for all product evaluation
BEFORE AFTER EXAMPLE OF PRODUCT ANALYSIS ½ WALL ½ WALL
BEFORE AFTER EXAMPLE OF PRODUCT ANALYSIS
LOOK THRU A NEW LENS ! HOW DOES YOUR ENVIRONMENT INFLUENCE YOUR SALES? ,[object Object],[object Object],[object Object]
Consider the flexibility  of today’s clubhouse
BEFORE AFTER
BEFORE AFTER
BEFORE AFTER
 
 
 
Schedule team site visits
SELL THAT HOUSE!
“ THE BIG PAYOFF” We can improve and increase business potential with design solutions that empower and meet budget guidelines Remember: Think outside the box!
Celebrating Over 20 Years of Interior Design and Merchandising Excellence
Public Relations: The Missing  Sales  Link
Fair Question:  Who’s Doug Fenichel & Why Is He Saying These Things To You? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Public Relations – The Missing Sales Link Scan for Doug’s bio
Today’s Lessons at a Glance: ,[object Object],[object Object],[object Object],[object Object],[object Object],Public Relations – The Missing Sales Link
Let’s define terms: Public Relations – The Missing Sales Link What is public relations? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Let’s define terms: Public Relations – The Missing Sales Link What is public relations? ,[object Object],[object Object],[object Object]
Let’s define terms: Public Relations – The Missing Sales Link What is public relations? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Let’s define terms: Public Relations – The Missing Sales Link What is public relations? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A “Personal Question” Public Relations – The Missing Sales Link Hyundai Genesis Mercedes-Benz CLS
Public Relations – The Missing Sales Link The Hyundai is a demonstrably better car for half the price… A “Personal Question”
Public Relations – The Missing Sales Link Hyundai Genesis Mercedes-Benz CLS Most people pick the Mercedes because it has the reputation… A “Personal Question”
Public Relations – The Missing Sales Link You can’t sell anything without a good reputation. A “Personal Question”
You can’t sell anything without a good reputation Public Relations – The Missing Sales Link 2010 U.S. Reputation Pulse Study: ,[object Object],[object Object],[object Object],[object Object],http://bit.ly/repreport2010
You can’t sell anything without a good reputation Public Relations – The Missing Sales Link What makes up your reputation? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
You can’t sell anything without a good reputation Public Relations – The Missing Sales Link What makes up your reputation? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
You can’t sell anything without a good reputation Public Relations – The Missing Sales Link They can’t know too much  when it comes to your reputation.
Tell your story yourself… Public Relations – The Missing Sales Link If you don’t tell your story, someone else will.
Without communications, your reputation languishes Public Relations – The Missing Sales Link What should you communicate about? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Without communications, your reputation languishes Public Relations – The Missing Sales Link What shouldn’t you communicate about? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tell your story yourself… Public Relations – The Missing Sales Link Where do you tell your story? Go fishing  where the fish are. Remember to listen.
Tell your story yourself… Public Relations – The Missing Sales Link How do you tell your story? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tell your story yourself… Public Relations – The Missing Sales Link How do you tell your story? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tell your story yourself… Public Relations – The Missing Sales Link Your PR counsel will pull it together ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Public Relations – The Missing Sales Link Summation Public Relations counsel is an important arrow in your quiver if you’re going to hit your numbers. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media
 
 
 
 
 
 
 
 
 
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Social Networking: Engaging Your Customer
Social Networking 101 Public Relations – The Missing Sales Link Nothing New Here
Social Networking 101 Public Relations – The Missing Sales Link A new business philosophy ,[object Object],[object Object],[object Object],[object Object]
Social Networking 101 Public Relations – The Missing Sales Link A new business philosophy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Networking 101 Public Relations – The Missing Sales Link What are  they saying  about your brand?
Social Networking 101 Public Relations – The Missing Sales Link Wish you  could speak with him about your brand?
Social Networking 101 Public Relations – The Missing Sales Link ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What Do We Get From It?
Social Networking 101 Public Relations – The Missing Sales Link
Social Networking 101 Public Relations – The Missing Sales Link What Should You Do About It? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sales Performance Management
What Is Your Community Brand? How Do You Discover It? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
It’s Time To Change ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sales Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Randy Hix, MBA, CMP, CSP Randy Hix & Associates Long Valley, NJ 07853 973-670-9024 www.RandyHix.net [email_address] Cathie Daly, CAASH Design East, Inc. Medford, NJ  08055 Office:  609-654-9675 Email:   [email_address] Website:   www.DesignEastInc.com Celebrating over 20 years of  Interior Design & Merchandising Excellence   Dottie Fawcett, MIRM Constellation Web Solutions www.constellationws.com 610-364-0989 [email_address] Doug Fenichel, APR (973) 769-0688 [email_address] Blog:  www.inhousepr.wordpress.com Twitter: @dougtheprguy #revivemy55

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Repositioning Your 55+ Community For Today's Market

  • 1. International Builders Show Friday, January 14, 2011 Orlando, Florida Cathie Daly, President -- Design East Inc. Dottie Fawcett, MIRM -- Constellation Web Solutions Douglas Fenichel, APR – Pulse Communications Randy Hix, MBA, CMP, CSP – Randy Hix & Associates
  • 2.
  • 4. Baby Boomers Next Act Generation Bold As boomers get older, they get bolder. Boomers are the generation that announced early their intention to change the world. "At a certain life stage people have always asked themselves, 'What should I do next?' But where the last generation primarily answered that by planning for retirement, increasingly people want to do something with meaning. " --Marci Alboher, Vice-President, Civic Ventures
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 11.  
  • 13. 50+ Market Today The profile of the 50+ Market has changed dramatically
  • 14. Today – Home sizes and options purchased have decreased!
  • 15. 100% increase in average square feet per home Decrease in average number of household members Year 1950 to 2000 Demand for Size: 2000 US Census Bureau 2004- 2330 Square Feet 2007- 2495 Square Feet 2008- 2320 Square Feet 7% smaller Trend Size
  • 16. Condo market has disappeared
  • 17. Housing starts have decreased Sales of available specs have increased
  • 18. New 50+ communities have diminished. Competition still exists
  • 19. Courtesy of: NAHB Market Research If you were buying a new house, how much importance would you put on these factors? 9% of builders weighted it as important Builder Audience
  • 20. Courtesy of: NAHB Market Research 83% of consumers as important! Consumer Audience
  • 21. 2011 Merchandising Best Practices for Existing Communities
  • 22. Furnished Floor Plans Ideal for Web and Brochures Create the Vision!
  • 23.  
  • 25. Be future focused - Utilize a merchandiser for all product evaluation
  • 26. BEFORE AFTER EXAMPLE OF PRODUCT ANALYSIS ½ WALL ½ WALL
  • 27. BEFORE AFTER EXAMPLE OF PRODUCT ANALYSIS
  • 28.
  • 29. Consider the flexibility of today’s clubhouse
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  • 38. “ THE BIG PAYOFF” We can improve and increase business potential with design solutions that empower and meet budget guidelines Remember: Think outside the box!
  • 39. Celebrating Over 20 Years of Interior Design and Merchandising Excellence
  • 40. Public Relations: The Missing Sales Link
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  • 47. A “Personal Question” Public Relations – The Missing Sales Link Hyundai Genesis Mercedes-Benz CLS
  • 48. Public Relations – The Missing Sales Link The Hyundai is a demonstrably better car for half the price… A “Personal Question”
  • 49. Public Relations – The Missing Sales Link Hyundai Genesis Mercedes-Benz CLS Most people pick the Mercedes because it has the reputation… A “Personal Question”
  • 50. Public Relations – The Missing Sales Link You can’t sell anything without a good reputation. A “Personal Question”
  • 51.
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  • 54. You can’t sell anything without a good reputation Public Relations – The Missing Sales Link They can’t know too much when it comes to your reputation.
  • 55. Tell your story yourself… Public Relations – The Missing Sales Link If you don’t tell your story, someone else will.
  • 56.
  • 57.
  • 58. Tell your story yourself… Public Relations – The Missing Sales Link Where do you tell your story? Go fishing where the fish are. Remember to listen.
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  • 75.  
  • 77. Social Networking 101 Public Relations – The Missing Sales Link Nothing New Here
  • 78.
  • 79.
  • 80. Social Networking 101 Public Relations – The Missing Sales Link What are they saying about your brand?
  • 81. Social Networking 101 Public Relations – The Missing Sales Link Wish you could speak with him about your brand?
  • 82.
  • 83. Social Networking 101 Public Relations – The Missing Sales Link
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  • 89. Randy Hix, MBA, CMP, CSP Randy Hix & Associates Long Valley, NJ 07853 973-670-9024 www.RandyHix.net [email_address] Cathie Daly, CAASH Design East, Inc. Medford, NJ  08055 Office:  609-654-9675 Email:   [email_address] Website:   www.DesignEastInc.com Celebrating over 20 years of Interior Design & Merchandising Excellence Dottie Fawcett, MIRM Constellation Web Solutions www.constellationws.com 610-364-0989 [email_address] Doug Fenichel, APR (973) 769-0688 [email_address] Blog: www.inhousepr.wordpress.com Twitter: @dougtheprguy #revivemy55