1. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
NYUHome
A User Experience Study
home.nyu.edu
Doug Kanter // ITP // Be Here Now // Week 3

2. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Strategy:
Provide Centralized NYU Support
// User Needs
Students & Faculty access to
university resources
// Site Objectives
Portal for finding information &
performing university tasks
Doug Kanter // ITP // Be Here Now // Week 3

3. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Scope:
Access to All University-level Resources
// Functional // Content
Specifications Requirements
Students & Faculty Information / links
access to to all schools,
university departments
resources and services
Doug Kanter // ITP // Be Here Now // Week 3

4. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Structure:
Division by Category
// Interaction // Information
Design Architecture
Portals within portals 6 main categories:
- Pop new windows - Home
to access main sections - Academics
- Research
- News
- Files
- NYU Life
Doug Kanter // ITP // Be Here Now // Week 3

5. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Structure:
Doug Kanter // ITP // Be Here Now // Week 3

6. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Structure:
Doug Kanter // ITP // Be Here Now // Week 3

7. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Structure:
Doug Kanter // ITP // Be Here Now // Week 3

8. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Skeleton:
Inconsistent Design
// Interface // Navigational
Design Design
Mix & Match Limited use of drop-down
menus
// Information Design
Multiple clicks and page loads to target information
Doug Kanter // ITP // Be Here Now // Week 3

9. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Skeleton:
Doug Kanter // ITP // Be Here Now // Week 3

10. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Surface:
Partial Design refresh
// Visual Design
Recent designs are effective. Historic designs are not
Doug Kanter // ITP // Be Here Now // Week 3

11. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Surface:
Inconsistent Design
Doug Kanter // ITP // Be Here Now // Week 3

12. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Surface:
Doug Kanter // ITP // Be Here Now // Week 3

13. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Conclusion:
Misunderstanding of Users
// Information Architecture is biggest flaw
Too many clicks to get to desired information
Doug Kanter // ITP // Be Here Now // Week 3

14. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Conclusion:
Misunderstanding of Users
Why are students @ NYU?
To take classes
Doug Kanter // ITP // Be Here Now // Week 3

15. Intro // Strategy // Scope // Structure // Skeleton // Surface // Conclusion
Conclusion:
Misunderstanding of Users
Why are students @ NYU?
To take classes
Where are my classes?
4 clicks & 1 pop-up window away
Doug Kanter // ITP // Be Here Now // Week 3