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“I‟m brushing my teeth!”

 …AND OTHER SOCIAL MEDIA MYTHS
Audience Inventory




Show of hands please…
What do you want to learn?
You‟d Be Surprised…
Presentation Preview

 Twitter                  What it is
 Facebook                 Debunk fears
 LinkedIn                 Examples of personal
 foursquare                and professional use
 YouTube                  Examples of what not to
 Instagram
                            do
                           Why you should give it a
 Pinterest
                            whirl
Social Media

 IS NOTHING NEW
Storytelling has always been around

 If you think about it, social
 media is not much different
 than the age-old practice of
 passing along stories – we just
 have new tools and technology
 that allow things go faster and
 further.

         Social media is so easy a ….
 58% use Twitter all the time
Some numbers               76% spend more than an hour on
about Gen Y
                              Facebook (FB) each day
                             40% visit FB 10+ times per day
                             96% own a cell phone
                             67% access FB from phones
                             38% cannot go more than 10
                              mins. without checking device
Stats from The Next
Web‟s “The Top 51 Stats
                             83% use phones to take pictures
for Generation Y
marketers by Ekaterina
                             23% access social networks on
Walter                        phone
Twitter

THE WORLD’S LARGEST CONVERSATION
Stream of Consciousness

 140 character messages called tweets
 Follow people; people follow you
 Use on your computer, mobile phone or tablet
 Filter your stream using lists, saved searches and
  hashtags (#etown)
 Engage with people using @mentions and by
  retweeting, sharing links and photos, etc.
 Twitter‟s space constraints have led to the
  development of rules, protocols and tools unique to
  Twitter
Why I love it and why you should too.

 Breaking news
 Live event coverage
 Conferences and events
 Customer service
 Marketing and promotion opportunities
 Industry networking – WhotoFollowEDU
 Find brand ambassadors
 Raise awareness
 Integrates with other social media tools
 People I “don‟t know”
Twitter news can spread… fast


 Here‟s a first-hand
  example of how quickly
  news can spread on
  Twitter….
 Twitter Up a Storm –
  from my blog
A bigger & better example

 Entrepreneur Janis Krums (and a
    former client) was at the right
    place at the right time.
   He became a “Twitter-lebrity” and
    went from a few dozen to several
    thousand followers
   That day/week he was on BBC,
    ABC, CNN, etc. to talk about his
    experience
   His eCommerce business,
    ElementzNutrition certainly got an
    early buzz!
   Today, he‟s also a social media
    consultant
Let‟s take a look
Twitter Tips

Setting up Account          Interacting


 Make it public             Two-way communication
 Complete your 160-         Be a person
  word bio; include URL      Be genuine
  and other usernames        Be transparent
 Use real and recent        Be consistent
  photos; customize          Entertain
  background                 Engage
 Use tools and tracking     Find people to follow
Facebook

THE GRANDDADDY OF SOCIAL MEDIA
Facebook pages

 Engage with people where they already are
 Different than personal page – friend vs. like –
    ALWAYS use a PAGE for a business/organization
   Better than groups
   Interact
   Events
   Photos, videos, links
   Provide customer service
   Fun and personal
Let‟s take a look
Facebook Etiquette

DO                         DO NOT

 Respond to everyone       Delete a post no matter
  who posts on your wall     how negative (in most
  in a reasonable amount     cases)
  of time
                            Use your page to
 Update your page
  daily; even more than      broadcast messages
  once per day               only
 Keep default wall to      Spam people
  show “Everyone‟s” post    Feed the trolls
LinkedIn

THE NETWORK FOR PROFESSIONALS
The Power of LinkedIn

Students and recent grads   Established professionals


 List work experience       List work experience
                             Share publications
 Get recommendations        Publicize speaking
 Join groups                   engagements
                               Get and give
 Find jobs and                 recommendations
  internships                  Network with colleagues
                               Join groups
 Integrate other social
                               Use add-ons
  media tools                  Use Q&A function
 Network with alumni          Develop personal brand
Let‟s take a look…
LinkedIn Tips

 Keep network small - this can be the more private of
    your social networks
   Reciprocate recommendations
   Complete your profile to 100%
   Use keywords; tell a story
   Take advantage of multiple titles
   If you are seeking new opportunities, don‟t be afraid
    to use that as your title
   Join alumni or other industry-specific groups
foursquare

WHERE IN THE WORLD ARE YOU?
If Facebook is who, foursquare is where

 Access app from smart phones
 Check in to places; leave tips
    and photos
   Earn mayorships – friendly
    competition
   Earn badges and promotions
   Add new places
   Claim your place to offer
    specials to audience
   Create lists
Let‟s take a look…
YouTube

MORE THAN CUTE BABIES.
Sights and Sounds

 Video is viral
 YouTube Channel
 Embed videos on website or blog
 Embed videos within Facebook posts or link to from
  tweets
 Two-way conversation
 Quality not expected
Integrating Video Everywhere
Instagram

       A PICTURE IS WORTH …
WAIT. THAT SOUNDS KIND OF CLICHÉ.
Say Cheese! Or Kittens! Or Babies!

 Edit and add effects to photos
 Share moments
 Comment and like
 Tag and search tags
 Ties to Twitter, Facebook and
  foursquare
 Follow people; get followers
 Save photos to phone
Let‟s take a look …
Pinterest

IT’S LIKE A VIRTUAL FRIDGE DOOR.
Pin and Share it

 Pinterest is growing rapidly!
 Curate and organize content that matters to you
 Only can pin stories with images; very visual
 Explore content by topic from others‟ pins
 Others can „repin‟ your pins
 Install “pin it” button on your browser tool bar to
 make for easy sharing
Let‟s take a look…
You don‟t have to do it all… Just do it right

 It‟s natural to want to try everything when it is brand
  new, but find the mediums that work best for you, for
  your goals and for your audience and focus on those.
  Don‟t overextend! Know yourself and your audience.
 If you are someone with your hat in a lot of areas, use
  caution when creating a social media persona for every
  single one of them. Just be you; and let people know all
  you do.
 Be careful when managing personal and professional
  accounts – Red Cross?
 Plan ahead, use tools, enlist help of brand ambassadors
Questions? Comments?
  And a call to action!

TAKE ONE THING YOU LEARNED HERE AND
           IMPLEMENT IT.

        AND FOLLOW ME.
 WWW.TWITTER.COM/DONNATALARICO

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I’m Brushing My Teeth

  • 1. “I‟m brushing my teeth!” …AND OTHER SOCIAL MEDIA MYTHS
  • 2. Audience Inventory Show of hands please… What do you want to learn?
  • 4. Presentation Preview  Twitter  What it is  Facebook  Debunk fears  LinkedIn  Examples of personal  foursquare and professional use  YouTube  Examples of what not to  Instagram do  Why you should give it a  Pinterest whirl
  • 5. Social Media IS NOTHING NEW
  • 6. Storytelling has always been around  If you think about it, social media is not much different than the age-old practice of passing along stories – we just have new tools and technology that allow things go faster and further. Social media is so easy a ….
  • 7.  58% use Twitter all the time Some numbers  76% spend more than an hour on about Gen Y Facebook (FB) each day  40% visit FB 10+ times per day  96% own a cell phone  67% access FB from phones  38% cannot go more than 10 mins. without checking device Stats from The Next Web‟s “The Top 51 Stats  83% use phones to take pictures for Generation Y marketers by Ekaterina  23% access social networks on Walter phone
  • 9. Stream of Consciousness  140 character messages called tweets  Follow people; people follow you  Use on your computer, mobile phone or tablet  Filter your stream using lists, saved searches and hashtags (#etown)  Engage with people using @mentions and by retweeting, sharing links and photos, etc.  Twitter‟s space constraints have led to the development of rules, protocols and tools unique to Twitter
  • 10. Why I love it and why you should too.  Breaking news  Live event coverage  Conferences and events  Customer service  Marketing and promotion opportunities  Industry networking – WhotoFollowEDU  Find brand ambassadors  Raise awareness  Integrates with other social media tools  People I “don‟t know”
  • 11. Twitter news can spread… fast  Here‟s a first-hand example of how quickly news can spread on Twitter….  Twitter Up a Storm – from my blog
  • 12. A bigger & better example  Entrepreneur Janis Krums (and a former client) was at the right place at the right time.  He became a “Twitter-lebrity” and went from a few dozen to several thousand followers  That day/week he was on BBC, ABC, CNN, etc. to talk about his experience  His eCommerce business, ElementzNutrition certainly got an early buzz!  Today, he‟s also a social media consultant
  • 14. Twitter Tips Setting up Account Interacting  Make it public  Two-way communication  Complete your 160-  Be a person word bio; include URL  Be genuine and other usernames  Be transparent  Use real and recent  Be consistent photos; customize  Entertain background  Engage  Use tools and tracking  Find people to follow
  • 16. Facebook pages  Engage with people where they already are  Different than personal page – friend vs. like – ALWAYS use a PAGE for a business/organization  Better than groups  Interact  Events  Photos, videos, links  Provide customer service  Fun and personal
  • 18. Facebook Etiquette DO DO NOT  Respond to everyone  Delete a post no matter who posts on your wall how negative (in most in a reasonable amount cases) of time  Use your page to  Update your page daily; even more than broadcast messages once per day only  Keep default wall to  Spam people show “Everyone‟s” post  Feed the trolls
  • 19. LinkedIn THE NETWORK FOR PROFESSIONALS
  • 20. The Power of LinkedIn Students and recent grads Established professionals  List work experience  List work experience  Share publications  Get recommendations  Publicize speaking  Join groups engagements  Get and give  Find jobs and recommendations internships  Network with colleagues  Join groups  Integrate other social  Use add-ons media tools  Use Q&A function  Network with alumni  Develop personal brand
  • 21. Let‟s take a look…
  • 22. LinkedIn Tips  Keep network small - this can be the more private of your social networks  Reciprocate recommendations  Complete your profile to 100%  Use keywords; tell a story  Take advantage of multiple titles  If you are seeking new opportunities, don‟t be afraid to use that as your title  Join alumni or other industry-specific groups
  • 23. foursquare WHERE IN THE WORLD ARE YOU?
  • 24. If Facebook is who, foursquare is where  Access app from smart phones  Check in to places; leave tips and photos  Earn mayorships – friendly competition  Earn badges and promotions  Add new places  Claim your place to offer specials to audience  Create lists
  • 25. Let‟s take a look…
  • 27. Sights and Sounds  Video is viral  YouTube Channel  Embed videos on website or blog  Embed videos within Facebook posts or link to from tweets  Two-way conversation  Quality not expected
  • 29. Instagram A PICTURE IS WORTH … WAIT. THAT SOUNDS KIND OF CLICHÉ.
  • 30. Say Cheese! Or Kittens! Or Babies!  Edit and add effects to photos  Share moments  Comment and like  Tag and search tags  Ties to Twitter, Facebook and foursquare  Follow people; get followers  Save photos to phone
  • 31. Let‟s take a look …
  • 32. Pinterest IT’S LIKE A VIRTUAL FRIDGE DOOR.
  • 33. Pin and Share it  Pinterest is growing rapidly!  Curate and organize content that matters to you  Only can pin stories with images; very visual  Explore content by topic from others‟ pins  Others can „repin‟ your pins  Install “pin it” button on your browser tool bar to make for easy sharing
  • 34. Let‟s take a look…
  • 35. You don‟t have to do it all… Just do it right  It‟s natural to want to try everything when it is brand new, but find the mediums that work best for you, for your goals and for your audience and focus on those. Don‟t overextend! Know yourself and your audience.  If you are someone with your hat in a lot of areas, use caution when creating a social media persona for every single one of them. Just be you; and let people know all you do.  Be careful when managing personal and professional accounts – Red Cross?  Plan ahead, use tools, enlist help of brand ambassadors
  • 36. Questions? Comments? And a call to action! TAKE ONE THING YOU LEARNED HERE AND IMPLEMENT IT. AND FOLLOW ME. WWW.TWITTER.COM/DONNATALARICO