1. IBM Social Business: A Case Study from the Aussie Outback Peter May DNA Multimedia Pty Ltd

2. P.O.H.M.

6. Chaplaincies

7. Community Care Ministries

8. Community Services

9. Court & Prison Services

12. Emergency Services

13. Employment Services

14. English Speaking Classes

15. Family Tracing

16. Financial Counselling

17. Outback Flying Service

19. Recovery Services

20. Red Shield Defence Services

21. Suicide Support

22. Telephone Counselling

23. Youth Support

24. Youth Bus Volunteers

27. Assisted over 75,000 with emergency relief

28. Serve over 80,000 meals per week

29. Assisted 1,100 migrants & refugees

30. Support to over 2,000 women in crisis centres

31. $15.29 million on bushfire relief

32. Helped 7,000 people addicted to drugs, gambling

33. Support to 17,000 young people - street outreach

34. 4000/600 beds provided every night of the year

36. ~5,700 seats in Australia

37. Strategic Direction “ There is a need to shift the culture of the organisation from that of an authoritarian bureaucratic command and control approach to one that will value participation, creative taking of responsibility and encouragement of people.”

39. To connect people across organisational boundaries;

40. To retain organisational knowledge at each centre, in a way that people can easily discover;

41. Use leading technology to enable people to work anywhere, anytime;

42. Improve the integration of the organisation's information systems to reduce duplication

44. DWA for remote sites

45. Mail files & C:

46. Blackberry for Execs

47. Paper HR records

48. Sametime at HQ

49. 45 mail servers

50. 256K bandwidth

51. Little UI integration

53. iNotes 8.5 for all

54. Lotus Quickr

55. Traveller for all

56. Lotus Connections

57. Sametime for all

58. Cluster of four

59. 8 – 24 M broadband

60. A common user interface

61. Tivoli Directory Integrator

65. Communities, Files & Activities

70. Common interface

71. Access to mail

72. Access to apps

73. Access to files

74. Common folders

75. Security concerns

76. Archive & Retention

77. Common Interface Enabling people to work from where they choose

80. Connections Profiles

81. Connections Profile

86. I.T. Forums can be a turn-off

87. Seeded Communities

88. Find Business Champions

89. Brief your I.T. Front line

91. Hospital Chaplains

92. Flagstaff Intranet

93. Study groups

94. Philippines orphanage Taken for granted when it works The power and value of the IBM/Lotus products

96. Don't deploy until everything works

97. People's needs differ

98. It takes longer than you think

99. Question security needs

100. Appreciate success

101. General William Booth