Level 3 Collaboration Solutions, Rev. 2012 8 171. Level 3 Collaboration Solutions
Stronger Connections. New Possibilities.
© 2011 Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications, the Level 3 Communications Logo, Vyvx and MyLevel3, are either registered service marks or service
marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications,
Inc. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.
© 2011 Level 3 Communications, LLC. All Rights Reserved. 1
2. About Level 3 Communications
• A leading global provider of business • Pro forma annual revenue of $6.3 billion
communications services • Level 3 acquisition of Global Crossing
• Comprehensive portfolio of data, completed 2011
voice, video and managed services • Delivering global solutions for business,
• Headquartered in Broomfield, CO content, government and wholesale
• Fortune 600 company with more customers
than 10,000 employees
Sample Customers
Enterprise Government Content Wholesale
© 2011 Level 3 Communications, LLC. All Rights Reserved. 2
3. Comprehensive Portfolio of Services
Service and network capabilities to enable business applications
Managed / Value-Add
Data Services Voice Services Video Services
Services
Internet Access ISDN-PRI – Content Delivery Managed Router
MPLS / IP VPN Digital Trunks Network (CDN) Managed Security
Ethernet Virtual SIP Trunking Vyvx® Solutions Managed WAN
Private Line Local Inbound Optimization
Virtual Private VoIP Enhanced Local Data Center
LAN Service
Toll Free Dedicated Colocation
Private Line
Long Distance Dark Fiber
Wavelength Dedicated Professional
Access Solutions Audio, video and Services
web conferencing
SIP Trunking / Unified Communications | IP Convergence | Video Communications | Smart WAN
VoIP Migration | Data Center Connectivity | Security | Low Latency
Business Continuity / Disaster Recovery | Cloud Computing | Contact Centers | Website Acceleration
© 2011 Level 3 Communications, LLC. All Rights Reserved. 3
4. Comprehensive Portfolio of Services
Collaboration Services
Integration &
Audio Conferencing Web Conferencing Video Conferencing
Streaming
Ready Access PSTN WebEx Global IP Video Connect Mobile
Applications
Global 800 Service Meeting / Training / ISDN Video Transport
Support / Event Connect Desktop
Communications as a Concierge Services Applications
Service (CaaS) WebEx Connect Bridging Outlook Integration
Web Meeting Video Room Rentals
Event Call
Operator Assisted Microsoft Lync
Town Hall
Automated Event Cisco Telepresence Investor Relations
Event Express Teliris Telepresence Content Delivery
Video Web Cast
© 2011 Level 3 Communications, LLC. All Rights Reserved. 4
5. -
Solving Business Challenges
Whether you need to quickly meet with a few or conduct an investor
relations call for many, we have you covered with our audio conferencing
solutions.
For everyday meetings and events:
Level 3 Ready-Access®
Level 3 Automated Event Call
For high-profile or large events:
Level 3 Event Call Canada
Level 3 Event Express Call
© 2010 - Global Crossing - Confidential 5
© 2011 Level 3 Communications, LLC. All Rights Reserved. 5
6. Ready-Access® Features
Toll Free/Freephone & Toll Dial-in Phone Numbers From More Than 90 Key
International Business Countries
Easy-to-Remember 7-digit Access Code
Security Features
• Two Standard Levels of Passcode Security
• Third Conference-Specific Passcode Option
• Conference Lock/Unlock
• Chairperson Passcode Aging, Email Notifications, and Secure Passcodes
Meetings Can Be Recorded - Easy-to-use
• No Reservation or Advance Set-Up Required
• Start/End Using Telephone Touch-Tones or Web Meeting interface
• Web-Based File Storage and Management
• Web-Based Audio and Visual Playback
• E-mail Your Audio Conference Playback or Post an Online Link
Uses Microsoft’s Outlook Calendar with Ready-Access® Scheduler
© 2011 Level 3 Communications, LLC. All Rights Reserved. 6
7. Ready-Access Global 800 Service
Part of the Ready-Access Audio Conferencing Service
Enhance the productivity of global collaboration by connecting
any time of day or night using cost-effective international "800"
toll-free/freephone and toll access for meetings
Cost-effective: Provides your international meeting participants local or regional access to Ready-Access audio
conference calls thereby reducing toll charges.
Global Reach: With global origination service, you get in-country access, local convenience, and unmatched
reliability.
Ease-of-Use: Single, permanent global "800" numbers to access local, regional, or global conference calls.
Online Tools: Phone keypad commands and Web Meeting application to give complete control for a dynamic
conference configuration.
Convenience: Use the Ready-Access Portal to view conference details, Global Origination Service numbers,
download an electronic conference card, and more.
Multiple, Geographically Distributed Systems with Intelligent Routing: Offers disaster protection and the
ultimate in reliability.
Reporting: Get a FREE Post-Conference Email Summary after each call that includes subscription information
and date/time the conference took place.
© 2010 - Global Crossing - Confidential 7
© 2011 Level 3 Communications, LLC. All Rights Reserved. 7
8. Global 800 Service Map
NORTH/CENTRAL/SOUTH
ASIA/PACIFIC NORTH/CENTRAL/SOUTH AMERICA EUROPE /MIDDLE EAST/AFRICA
AMERICA
Australia BELIZE ANGOLA Luxembourg
BANGLADESH Anguilla Ecuador* ALBANIA MACEDONIA
Brunei Antigua & Barbuda El Salvador ANGOLA Malta
CAMBODIA Argentina GUATEMALA* Austria Moldova
China Bahamas Grenada Bahrain Monaco
Fiji Barbados Jamaica Belarus Netherlands
Hong Kong Bermuda Mexico Belgium Norway
India Bolivia Montserrat Botswana Oman*
Indonesia Brazil Panama Bulgaria Pakistan
Japan British Virgin Islands Paraguay Croatia Poland
Macau* Cayman Islands Puerto Rico Cyprus Portugal
Malaysia Canada Peru Czech Rep Romania
New Zealand Cayman Islands St Kitts & Nevis Denmark Russia
Philippines Chile St Lucia Egypt* Saudi Arabia
Singapore Colombia St Vincent & Grenadines Estonia Serbia
South Korea Costa Rica* Trinidad & Tobago Finland SEYCHELLES
Taiwan CUBA* Uruguay France ISLANDS
Thailand Dominica United States Germany SIERRA LEONE
Vietnam* Dominican Republic Turks & Caicos Greece Slovakia
Venezuela Hungary Slovenia
Iceland* Spain
Ireland Sri Lanka*
Israel South Africa
Italy Sweden
Kazakhstan Switzerland
Kyrgyzstan* SYRIA*
Kenya Turkey*
Latvia UAE
LEBANON*
*Availability Pending Local Provider Capacity Lithuania
All countries in Italics Local Toll Access is available & ALL COUNTRIES IN CAPITAL 2 STAGE DIAL Ukraine
Germany & Switzerland require proof of physical presence for Local Toll services Uzbekistan*
Ecuador, Oman & Turkey have a installation and monthly fee Tajikistan*
© 2010 - Global Crossing - Confidential
© 2011 Level 3 Communications, LLC. All Rights Reserved. 8
9. Level 3 Connect Desktop
As part of your unified collaboration experience, use Global Crossing Connect Desktop to control your
entire meeting right from your desktop
FREE, No Cost: Download for FREE!
Ease-of-Use: User friendly interface so that you can quickly
connect to your Ready-Access meetings with just a click of
your mouse
Service Integration: Leverage this desktop application to
view and manage your Ready-Access audio service
•Manage your meeting experience:
•Invite and manage participants for your meeting
•Click a button to join your meeting
•View and Moderate your meeting from your
desktop
•Rapid Access to Global Crossing Services
•Bookmark reoccurring meetings
•Access your account settings
© 2010 - Global Crossing - Confidential 9
© 2011 Level 3 Communications, LLC. All Rights Reserved. 9
10. Level 3 Connect Mobile
Unifying your communications is all about putting you in the center of your meeting experience and that’s
why we bring you Global Crossing Connect Mobile – an easy-to-use application that enables you to
quickly connect to your meetings anywhere, anytime using your mobile device
Service Integration: Quickly access and manage your Ready-Access audio
collaboration service from your mobile device
FREE, No Cost: Download for FREE and discover for yourself just how easy it
is to connect to your meetings on the go
View Meetings: Displays a simplified view of all calendars with your current
meetings that include Ready-Access information.
Available for the:
•Android
•Includes: A Desktop Widget that presents an up-to-date meeting
view of all your calendars
•BlackBerry
• Includes: Calendar Integration that allows you to join or host a
meeting with one click from within your BlackBerry Calendar menu
•iPhone
• Includes: One-Click Host that allows you to start your meeting with
a single click of a button.
© 2010 - Global Crossing - Confidential 10
© 2011 Level 3 Communications, LLC. All Rights Reserved. 10
11. Global CrossingOutlook Plug-in
Level 3 Connect Connect Mobile
Easily schedule and start Ready-Access and Global Crossing Web Meeting conferences from Microsoft®
Outlook.
Easily Schedule Meetings:
• Automatically populate meeting invitations with a click-to-join meeting link.
•Customize invitations or use the default settings you create.
•Include additional access numbers to invite participants anywhere around
the globe.
Simple Click-to-Join Audio and Web:
• Chairpersons can connect instantly to conferences from the toolbar or
meeting invitation.
•Participants click-to-join from the meeting invitation with no download or
program needed.
Manage Multiple Subscriptions:
Store multiple subscriptions within the tool to easily create customized
meeting templates.
© 2010 - Global Crossing - Confidential 11
© 2011 Level 3 Communications, LLC. All Rights Reserved. 11
12. Event Services
Reservations-based audio conferencing service for small or large event
communication, such as executive and marketing calls
Three choices: Event, Event Express, Automated Event.
Full-Service: Operator coordination, monitoring and support.
Connection Options: Toll/toll-free access; operator dial-out, placement into call.
Enhanced Services: Attendee list, transcripts and more!
Event Call Director: Online tool available to view call participants, manage the question
queue, and chat with the conference operator.
Scalability: Supports wide range of audience sizes from 3 to more than 3,000.
Event Event Express Automated Event
• Fully Operator Assisted • Hybrid Operator/Auto • Automated Greeting
• Investor Relations Calls • Town Hall Calls (GC) • HR Announcements
• 3 to 3000+ Participants • 3 to 3000+ participants •3 to 500 participants
© 2011 Level 3 Communications, LLC. All Rights Reserved. 12
13. Web Conferencing Solutions
Global Crossing Microsoft® Office Live Meeting Cisco WebEx™
Web Meeting from Global Crossing delivered by Global Crossing
$0.07 Per Min/ Per User $0.20 Per Min/ Per User $0.19 Per Min/ Per User
Scheduling Ready Access
Microsoft Outlook
IBM Lotus Notes Single Sign on
© 2010 - Global Crossing - Confidential 13
© 2011 Level 3 Communications, LLC. All Rights Reserved. 13
14. -
Video Conferencing & Streaming
For virtual meetings without the hassle and expense of business travel, our video-based solutions provide
your participants with the immediacy and impact of streaming and video conferencing.
For few-to-many communications and virtual events:
Streaming / Webcasting Solutions
For cost-effective, virtual face-to-face solutions:
iVideoconferencing
IP Video
High Definition Video
For complete immersion in the virtual meeting experience:
Telepresence
For end-to-end management of your video equipment:
Video Endpoint Management
© 2010 - Global Crossing - Confidential 14
© 2011 Level 3 Communications, LLC. All Rights Reserved. 14
15. Video-Based Solutions
24/7 Support Maintenance/
Scheduling Configuration
Hosted Video Services
Webcast
Gateway
Reporting/Alerts Monitoring Multipoint Bridge Gatekeeper
Internet ISDN
H.320 Endpoint
H.323/SIP
Voice
Endpoint
High Definition Desktop Video
People and Content
© 2010 - Global Crossing - Confidential 15
© 2011 Level 3 Communications, LLC. All Rights Reserved. 15
16. Streaming / Webcasting Solutions
In partnership with ON24, we provide a global solution for
few-to-many communications with customization and
robust reporting options
Internal Enterprise Events
Live Video-Only or Audio-Only Streaming Offer Large, internal Streaming solution
Service includes: Available with full event management and
Registration Service Unicast replication/multicasting
Event Lobby and Audience Console
Confirmation, Reminder and Post-Event Email Virtual Events
Virtual Briefing Center
Live Video or Audio Streaming with Synchronized Slides Virtual Tradeshow
and Interactivity On-Demand Video
Includes everything from the Live Video-Only
Streaming Offer plus:
Presentation Manager
Live Polls and Post-Event Survey
Live Q&A during the Event
Live Flash Audio-Only Webcast
© 2010 - Global Crossing - Confidential 16
© 2011 Level 3 Communications, LLC. All Rights Reserved. 16
Hinweis der Redaktion Global Crossing is now offering Video Streaming services. We are providing these services in partnership with On24. Video Streaming can be provided as Video only or on a console with slides and end-user interactivity. Video streaming services can also be very cost effectively provided as an on-demand only service. Flash is also totally supported.One of the excited new offers in the streaming video industry is the Virtual Briefing Center and Tradeshow. These offers offer a cost effective way to incorporate a collection of web streams for product trainings for instance along with white papers, forums, chat rooms and programs to incentivize long term participation in the customer’s web event. The Virtual events also provide significant reporting capability to enable you to understand who participated in your event, what their interest and interest level was as well as tracking information to enable you to follow up on opportunities identified through the event.