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The Secrets of Inbound Marketing
How to use SEO, blogs and social media to get found online.




Rick Burnes
Twitter: @rickburnes
October 23, 2010
Agenda

         I.     About Inbound Marketing
         II.    SEO
         III.   Content
         IV.    Social Media
         V.     How to Measure It
Traditional Marketing (Outbound)
Marketing Today (Inbound)
Declining Traffic for Trade Publications
But We’re Now a Trade Publication
Best Young Companies? Inbound.


        1950 - 2000              2000 - 2050
Marketing With Budget? Or Brain?




  Flickr: Refracted Moments   Flickr: Gaetoan Lee
More:   www.HubSpot.com/ROI
Why Inbound Is Cheaper
What Is Inbound Marketing?

  Process          Website Visitors        Tools
Get Found                             Get Found
• Publish                             • Content Mgmt
• Promote                             • Blogging
• Optimize                            • Social Media
                                      • SEO
                      Leads           • Analytics

Convert                               Convert
• Test                                •   Offers / CTAs
• Target                              •   Landing Pages
                                      •   Email
• Nurture
                                      •   Lead Intelligence
                      Customers       •   Lead Mgmt
                                      •   Analytics
SEO

Social
Media

               Blog
SEO




                      Social
                      Media




                               Blog


Flickr: Storm Crypt
Agenda

         I.     About Inbound Marketing
         II.    SEO
         III.   Content
         IV.    Social Media
         V.     How to Measure It
How Do You Get to the Top?
Pick Your Keyword Battles




    Flick Photos: ExtraMedium & Simonstarr

              Fight for “Ninja” …            or “Ninja Halloween Costume”
Two Sides of Optimization




       On-Page              Off-Page
How Do You Get Links?




             Have something worth linking to.
Blogging Means More Inbound Links
How Google Weighs Optimization




                  On Page
                   (25%)


                                      Off Page
                                       (75%)




               Off-page optimization is critical.
SEO




                      Blog


Flickr: Storm Crypt
Agenda

         I.     About Inbound Marketing
         II.    SEO
         III.   Content
         IV.    Social Media
         V.     How to Measure It
The Difference?



                               Website      Google            Monthly Unique
                               Grade        Indexed           Visitors
                                            Pages
    www.craigieonmain.com      56           99                6,000

    www.greenstreetgrill.com   25           8                 2,200




                     Data from website.grader.com and compete.com
What Should You Write About?




   (Holly Allison, VP, Marketing, Vico Software)   (Larry Berezin, COO, NYC Parking Ticket, LLC)
Content Attracts the Right People




                         Neil Diamond




 Flick Photo: Marciela
What Content Channels Are Best?

  Blog
  Podcast
  Videos
  Photos
  Presentations
  eBooks
  News Releases
Create Content That Fits Your Industry
HubSpot.com/cartoons
Get Into the Content Mindset


                               • Make emails into blog
                                 posts
                               • Turn forum posts into
                                 blog posts
                               • Shoot videos at events
                               • Interview customers for
                                 your blog
                               • Repurpose company
                                 data for public reports
                               • Share lessons you learn
    Flick Photo: Cindiann
Agenda

         I.     About Inbound Marketing
         II.    SEO
         III.   Content
         IV.    Social Media
         V.     How to Measure It
Social Media Is Now a Staple




 Flickr: anitacanita                 Flickr: sierravalleygirl


              • Unmeasured                          • Highly measurable
              • Small scale                         • Massive scale
              • No business impact                  • Major driver of leads, sales
              • But lots of fun                     • Still fun
PR, Social-Media Style


                        Need to urgently speak with a business that is very
                        actively leveraging social media strategies; for ZDNet

                   I spoke about our use of social media for biz on 2 panels -
                   http://tinyurl.com/4v4cgh AND http://tinyurl.com/6943l9

                                               408 555-1234?



                   I will call you right now
PR, Social-Media Style




        Elapsed Time:
         50 Minutes
Social Media Drives Leads

                       HubSpot Social Media Leads




    Twitter is largest category, at >40% of HubSpot’s total social media leads.
How to Get Started




                               Listen

     Share Your Content
                                                Listen More




                          Build Relationships
Start Listening



                  Places to listen
                  •   Search.Twitter.com
                  •   google.com/blogsearch
                  •   Technorati.com
                  •   Existing blogs
                  •   Industry Twitterers
                  •   Twitter.grader.com
Start Engaging




        • Facebook Discussions
        • LinkedIn Answers
        • What’s relevant in your industry?
Build Your Networks, Distribute Your Content




42
What Gets Shared?


  Rarely                           Frequently
  Shared                              Shared




  • Product info             • New data
  • Free trials              • Funny videos
  • Software documentation   • Top-notch blog posts
Blogging Increases Twitter Reach
Social Media Is Now Part of Search Results …




                                          Results
                                           from
                                          Twitter
And Drives SEO
SEO




                      Social
                      Media




                               Blog


Flickr: Storm Crypt
Agenda

         I.     About Inbound Marketing
         II.    SEO
         III.   Content
         IV.    Social Media
         V.     How to Measure It
Assess Search Engine Optimization




                 www.websitegrader.com
Track Blog Subscriptions
Track the Whole Funnel

                   Website Visitors




                         Leads



                         Customers
Track the Funnel by Channel

         SEO            Blog       Paid Media




         Leads          Leads        Leads




       Customers       Customers    Customers
How to Track Your Funnel




                     Track visitors.
How to Track Your Funnel




How to Track Your Funnel




                      Track leads.
How to Track Your Funnel




How to Track Your Funnel



                   Track customers.
Why Tracking Channels Is Critical




                                                                Net
                 Visitors   Leads   Conversion   Customers
                                                             Conversion
   Twitter       3,289      554       17%           12         0.4%
   Facebook       504        75       15%           6          1.2%
   Stumbleupon    511        28        5%           1          0.2%
Be Wary of Siloed Analysis
Be Wary of Siloed Analysis
Final Thoughts …
Traditional Sales
Inbound Sales
SEO




                      Social
                      Media
                               Sales




                                       Blog


Flickr: Storm Crypt
Can You Put the Pieces Together?




                                   d.j.k. on flickr
HubSpot Puts the Pieces Together
Thank You!
Sign up for a free trial of HubSpot:
www.hubspot.com/free-trial/




Connect with me:
LinkedIn: www.linkedin.com/in/rickburnes
Twitter: www.twitter.com/rickburnes

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The Secrets of Getting Found Online with Inbound Marketing

  • 1. The Secrets of Inbound Marketing How to use SEO, blogs and social media to get found online. Rick Burnes Twitter: @rickburnes October 23, 2010
  • 2.
  • 3. Agenda I. About Inbound Marketing II. SEO III. Content IV. Social Media V. How to Measure It
  • 6. Declining Traffic for Trade Publications
  • 7. But We’re Now a Trade Publication
  • 8. Best Young Companies? Inbound. 1950 - 2000 2000 - 2050
  • 9. Marketing With Budget? Or Brain? Flickr: Refracted Moments Flickr: Gaetoan Lee
  • 10. More: www.HubSpot.com/ROI
  • 11. Why Inbound Is Cheaper
  • 12. What Is Inbound Marketing? Process Website Visitors Tools Get Found Get Found • Publish • Content Mgmt • Promote • Blogging • Optimize • Social Media • SEO Leads • Analytics Convert Convert • Test • Offers / CTAs • Target • Landing Pages • Email • Nurture • Lead Intelligence Customers • Lead Mgmt • Analytics
  • 14. SEO Social Media Blog Flickr: Storm Crypt
  • 15. Agenda I. About Inbound Marketing II. SEO III. Content IV. Social Media V. How to Measure It
  • 16. How Do You Get to the Top?
  • 17. Pick Your Keyword Battles Flick Photos: ExtraMedium & Simonstarr Fight for “Ninja” … or “Ninja Halloween Costume”
  • 18. Two Sides of Optimization On-Page Off-Page
  • 19. How Do You Get Links? Have something worth linking to.
  • 20. Blogging Means More Inbound Links
  • 21. How Google Weighs Optimization On Page (25%) Off Page (75%) Off-page optimization is critical.
  • 22. SEO Blog Flickr: Storm Crypt
  • 23. Agenda I. About Inbound Marketing II. SEO III. Content IV. Social Media V. How to Measure It
  • 24.
  • 25.
  • 26. The Difference? Website Google Monthly Unique Grade Indexed Visitors Pages www.craigieonmain.com 56 99 6,000 www.greenstreetgrill.com 25 8 2,200 Data from website.grader.com and compete.com
  • 27.
  • 28. What Should You Write About? (Holly Allison, VP, Marketing, Vico Software) (Larry Berezin, COO, NYC Parking Ticket, LLC)
  • 29. Content Attracts the Right People Neil Diamond Flick Photo: Marciela
  • 30. What Content Channels Are Best? Blog Podcast Videos Photos Presentations eBooks News Releases
  • 31. Create Content That Fits Your Industry
  • 33. Get Into the Content Mindset • Make emails into blog posts • Turn forum posts into blog posts • Shoot videos at events • Interview customers for your blog • Repurpose company data for public reports • Share lessons you learn Flick Photo: Cindiann
  • 34. Agenda I. About Inbound Marketing II. SEO III. Content IV. Social Media V. How to Measure It
  • 35. Social Media Is Now a Staple Flickr: anitacanita Flickr: sierravalleygirl • Unmeasured • Highly measurable • Small scale • Massive scale • No business impact • Major driver of leads, sales • But lots of fun • Still fun
  • 36. PR, Social-Media Style Need to urgently speak with a business that is very actively leveraging social media strategies; for ZDNet I spoke about our use of social media for biz on 2 panels - http://tinyurl.com/4v4cgh AND http://tinyurl.com/6943l9 408 555-1234? I will call you right now
  • 37. PR, Social-Media Style Elapsed Time: 50 Minutes
  • 38. Social Media Drives Leads HubSpot Social Media Leads Twitter is largest category, at >40% of HubSpot’s total social media leads.
  • 39. How to Get Started Listen Share Your Content Listen More Build Relationships
  • 40. Start Listening Places to listen • Search.Twitter.com • google.com/blogsearch • Technorati.com • Existing blogs • Industry Twitterers • Twitter.grader.com
  • 41. Start Engaging • Facebook Discussions • LinkedIn Answers • What’s relevant in your industry?
  • 42. Build Your Networks, Distribute Your Content 42
  • 43. What Gets Shared? Rarely Frequently Shared Shared • Product info • New data • Free trials • Funny videos • Software documentation • Top-notch blog posts
  • 45. Social Media Is Now Part of Search Results … Results from Twitter
  • 47. SEO Social Media Blog Flickr: Storm Crypt
  • 48. Agenda I. About Inbound Marketing II. SEO III. Content IV. Social Media V. How to Measure It
  • 49. Assess Search Engine Optimization www.websitegrader.com
  • 51. Track the Whole Funnel Website Visitors Leads Customers
  • 52. Track the Funnel by Channel SEO Blog Paid Media Leads Leads Leads Customers Customers Customers
  • 53. How to Track Your Funnel Track visitors.
  • 54. How to Track Your Funnel How to Track Your Funnel Track leads.
  • 55. How to Track Your Funnel How to Track Your Funnel Track customers.
  • 56. Why Tracking Channels Is Critical Net Visitors Leads Conversion Customers Conversion Twitter 3,289 554 17% 12 0.4% Facebook 504 75 15% 6 1.2% Stumbleupon 511 28 5% 1 0.2%
  • 57. Be Wary of Siloed Analysis
  • 58. Be Wary of Siloed Analysis
  • 62. SEO Social Media Sales Blog Flickr: Storm Crypt
  • 63. Can You Put the Pieces Together? d.j.k. on flickr
  • 64. HubSpot Puts the Pieces Together
  • 65. Thank You! Sign up for a free trial of HubSpot: www.hubspot.com/free-trial/ Connect with me: LinkedIn: www.linkedin.com/in/rickburnes Twitter: www.twitter.com/rickburnes