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LEADERSHIP IN SURGERY
SURGERY,
OR HOW TO CREATE A
SUCCESSFUL SURGICAL
UNIT
MARKO TURINA
University Hospital
Zurich, Switzerland
To
T create a successful surgical unit,
t
f l
i l it
academic or otherwise, you must
,y
become a leader. And leadership
is an art which is difficult to learn
art,
learn,
best by spending your training in a
group led by a great personality.
Theory of leadership: a g
y
grossly
y
misused topic
• Abundant literature on the subject
subject.
• Numerous theories and models
circulating i lit t
i l ti in literature and on the
d
th
internet.
• Most theories has been written and
developed by the people who never
y
led anything, or held a position of
leadership or of importance.
p
p
Scotland Regional Authority guidelines
If it were so easy ….
y
Proven method of leadership in academic institutions,
which stood the test of time: Conant’s Harvard University
Conant s
method.

“There is only one proven method
of assisting the advancement of
science - that of picking men of
genius, backing them heavily, and
leaving them to direct
themselves.“
James Bryant Conant (1893 – 1978)
1978),
President of the Harvard University,
1933-1953, in a letter to the New York
Times,
Times August 13 1945
13,
Sobering realities of the present
hospital/university management
h
it l/ i
it
t
Today, complete reversal of C
T d
l t
l f Conant
t
doctrine can be observed, and it sound
like thi
lik this:
•Find compliant, mediocre non-entities for
leadership
l d hi positions.
iti
•Give them little or no financial
independence.
i d
d
•Interfere in their decisions.
Different leadership levels
UNIVERSITY
EQUIVALENTS

Dean of the medical school

Chairman of the department

Head of the division
We
W must acknowledge th fact
t k
l d the f t
that the increase of health care
costs, development of novel
t d
l
t f
l
hospital structures, and
emerging reorganization of
i
i ti
f
medicine, all demand a
substantial d
b t ti l departure f
t
from the
th
present structures (and from
present leadership).
t l d hi )
Leadership in surgery is dependent on the
organizational model established in p
g
particular
hospital or university
• US method: Large surgical department with omnipotent
chairman, who has almost complete freedom in staffing and
in financial matters. Significant discretionary funding is
available,
available close industry cooperation desired
desired.
• German university model: Departments as nominal units,
with several large, semi-autonomous divisions. Funding is
strictly controlled by university or hospital administrators
administrators.
• British model: Consultants with a small staff, rarely reaching
a critical mass for research; and only external research
funding.
f di
• Japanese model: Very authoritarian; large surgical staff with
p
y
substantial scientific productivity, but little clinical workload,
often with strong industrial participation.
Leadership by example: a proven, although
presently discredited as “dictatorial” method
dictatorial

Frederick the Great’s Prussian infantry attack at Hohenfriedeberg in 1745
The only possible leadership in surgical departments

Officer school fur US marines
Founding of the German Surgical Association
in 1872

Three out of eight most prominent German surgeons elected to
o t
s rgeons
wear Prussian general’s uniform for this occasion
Other leadership models exist in surgery, although some are
being phased out:
y
p(
),
•
Extremely authoritarian leadership (“Geheimrat”),
previously known as the German model, but also widely
practised elsewhere, especially in some US institutions.
•
Collective leadership (“Primus inter pares”) as
( Primus
pares ),
practiced in Scandinavian and Benelux countries
•
Leadership in socialized medicine: Surgeon acts as the
chief administrator, with substantial organizational
administrator
facilities, often with moderate surgical knowledge, and
little scientific productivity. In many places, this
represents administrator’s d
t d i i t t ’ dream, b t usually l d t
but
ll leads to
demise of a previously distinguished department.
Surgical department cannot be led like a
company, bank or governmental office
In leadership, some basic rules have to be followed:
•
•

•
•
•

You can exercise direct operational control only over a
limited number of people or units: 7 - 8, as a rule. For
the control of the rest, you have to delegate.
rest
delegate
Avoid micromanagement: e.g. whether to use 200 or
400 µ/g min Dobutamin; or when to start ATG after TX;
or which analgesic or sedative at night There are
night.
people who know more about the patient than you do
after only a short visit. But have firm guidelines
established for the unit!
Meet with your principal collaborators often, at least
once a week, for an extended discussion about actual
problems.
Keep your door open to your collaborators: you must
give them an opportunity to share their problems with
you.
Stay away from whisperers who avoid open discussion,
but are ready to pour poisonous misinformation into
your ear.
Surgery is still a manual activity, and teaching takes
place in the ward in ICU or at the operating table
ward, ICU,

Professor Billroth operating in Vienna around 1880
Billroth’s methods of gastric
resection (Billroth I and II), a
revolution in surgery
Great surgeons are remembered less for
their operations but more for their trainees!
operations,

“Billroth tree”
Almost all major advances in the
field f
fi ld of cardiac surgery came
di
from the units led by charismatic,
y
,
forceful leaders. Their units were
definitely not “democratic”; quite
democratic ;
contrary, they were very
authoritarian.
Senning’s description of
atrial correction of TGA from
1958
Leadership is also an exercise in scholarly politics:
•

•
•

•
•

Remember that you will be surrounded by highly
intelligent people: they will immediately spot any of
your errors in judgment or reasoning.
Pay careful attention before making a decision: get all
possible information first.
Once you made a decision, stick to it in spite of
(expected) initial opposition : nothing is more
deleterious for the unit’s morale than constant changes
in direction.
Support you associates in critical situations; as a leader,
you must take over the responsibility.
If something goes wrong, acknowledge the fact and
wrong
discuss the situation openly.
Dilemma in modern medicine: Practice of medicine is based on
compassion and deep commitment to patient’s care. Surgeons object to
being bj
b i subjugated t cost containment and b l
t d to
t
t i
t d balanced b d t prepared b
d budget,
d by
administrators who are not responsible for patients’ outcomes.
Non- surgical skills which future surgical leaders
should acquire before taking office
q
g
• Time management: most important for a surgeon
spending long time in operating room.
• Information management: retrieval sharing
retrieval, sharing,
filtering, evaluating, filing (!).
• Delegation of authority: selection of competent staff
who are given substantial areas of responsibility.
• Communication: passing the information to the
target groups; finding ti
t
t
fi di time f talks with coworkers;
for t lk ith
k
keeping your door open to the needy.
• Financial legal and administrative knowledge
Financial,
Surgical leadership can be an exercise in loneliness:
you will be left alone with difficult decisions
decisions.

Edward Hopper, Nighthawks (1942), Art Institute of Chicago
This speaker’s qualifications for these
provocative remarks
•
•
•
•
•
•
•
•
•

Director, Clinic for Cardiovascular S
Di t Cli i f C di
l Surgery, U i
University
it
Hospital Zurich (1985 – 2004)
g y
y
p
(1990
Head, Cardiac Surgery division, City Hospital Triemli (
– 2004)
Chairman, Department of Surgery, UHZ (1998 – 2004)
Dean of Medical School University of Zurich (1994 – 2000)
School,
Secretary General, EACTS (1986 – 1992)
Editor-in-Chief, EJCTS (1993 – 2000)
President,
P id t EACTS (2201 – 2002)
Editor-in-Chief, MMCTS (since 2004)
Editor-in-Chief, CTSNet (since 2010)
How to acquire the skills essential for a successful
leadership?
p
•
•

•

•
•

First, a future surgical leader must acquire superb surgical
skills – otherwise his authority remains hollow.
Beware: Study of medicine and even postgraduate
education do not prepare for leadership tasks (“you will be
promoted to the position of your own incompetence … ”)
).
Theoretically, best preparation is a study of business
administration (e.g. obligatory in Swiss pharmaceutical
industry); but which surgical fellow has time and money for
MBA course at Harvard?
Learning by doing, presently widely practiced (“see one, do
one, teach one”); remains definitely the worst solution.
At young age (and even later), observe great personalities,
attend meetings and courses, read voraciously, collect
information everywhere (web, media, books, journals) –
this speaker’s method.
Summary
y
Universally applicable recipe for
leadership in surgery does not exist. It
must be tailored to national and local
surroundings, to requirements of the
depa t e t, a d pe so s c a acte
department, and to person’s character.
Nevertheless, I submit that leadership by
e a p e e a s e ou da o of
example remains the foundation o a
successful surgical institution.

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LEADERSHIP SECRETS OF TOP SURGEONS

  • 1. LEADERSHIP IN SURGERY SURGERY, OR HOW TO CREATE A SUCCESSFUL SURGICAL UNIT MARKO TURINA University Hospital Zurich, Switzerland
  • 2. To T create a successful surgical unit, t f l i l it academic or otherwise, you must ,y become a leader. And leadership is an art which is difficult to learn art, learn, best by spending your training in a group led by a great personality.
  • 3. Theory of leadership: a g y grossly y misused topic • Abundant literature on the subject subject. • Numerous theories and models circulating i lit t i l ti in literature and on the d th internet. • Most theories has been written and developed by the people who never y led anything, or held a position of leadership or of importance. p p
  • 4.
  • 6.
  • 7.
  • 8. If it were so easy …. y
  • 9.
  • 10. Proven method of leadership in academic institutions, which stood the test of time: Conant’s Harvard University Conant s method. “There is only one proven method of assisting the advancement of science - that of picking men of genius, backing them heavily, and leaving them to direct themselves.“ James Bryant Conant (1893 – 1978) 1978), President of the Harvard University, 1933-1953, in a letter to the New York Times, Times August 13 1945 13,
  • 11. Sobering realities of the present hospital/university management h it l/ i it t Today, complete reversal of C T d l t l f Conant t doctrine can be observed, and it sound like thi lik this: •Find compliant, mediocre non-entities for leadership l d hi positions. iti •Give them little or no financial independence. i d d •Interfere in their decisions.
  • 12. Different leadership levels UNIVERSITY EQUIVALENTS Dean of the medical school Chairman of the department Head of the division
  • 13. We W must acknowledge th fact t k l d the f t that the increase of health care costs, development of novel t d l t f l hospital structures, and emerging reorganization of i i ti f medicine, all demand a substantial d b t ti l departure f t from the th present structures (and from present leadership). t l d hi )
  • 14.
  • 15.
  • 16. Leadership in surgery is dependent on the organizational model established in p g particular hospital or university • US method: Large surgical department with omnipotent chairman, who has almost complete freedom in staffing and in financial matters. Significant discretionary funding is available, available close industry cooperation desired desired. • German university model: Departments as nominal units, with several large, semi-autonomous divisions. Funding is strictly controlled by university or hospital administrators administrators. • British model: Consultants with a small staff, rarely reaching a critical mass for research; and only external research funding. f di • Japanese model: Very authoritarian; large surgical staff with p y substantial scientific productivity, but little clinical workload, often with strong industrial participation.
  • 17. Leadership by example: a proven, although presently discredited as “dictatorial” method dictatorial Frederick the Great’s Prussian infantry attack at Hohenfriedeberg in 1745
  • 18. The only possible leadership in surgical departments Officer school fur US marines
  • 19. Founding of the German Surgical Association in 1872 Three out of eight most prominent German surgeons elected to o t s rgeons wear Prussian general’s uniform for this occasion
  • 20. Other leadership models exist in surgery, although some are being phased out: y p( ), • Extremely authoritarian leadership (“Geheimrat”), previously known as the German model, but also widely practised elsewhere, especially in some US institutions. • Collective leadership (“Primus inter pares”) as ( Primus pares ), practiced in Scandinavian and Benelux countries • Leadership in socialized medicine: Surgeon acts as the chief administrator, with substantial organizational administrator facilities, often with moderate surgical knowledge, and little scientific productivity. In many places, this represents administrator’s d t d i i t t ’ dream, b t usually l d t but ll leads to demise of a previously distinguished department.
  • 21. Surgical department cannot be led like a company, bank or governmental office
  • 22. In leadership, some basic rules have to be followed: • • • • • You can exercise direct operational control only over a limited number of people or units: 7 - 8, as a rule. For the control of the rest, you have to delegate. rest delegate Avoid micromanagement: e.g. whether to use 200 or 400 µ/g min Dobutamin; or when to start ATG after TX; or which analgesic or sedative at night There are night. people who know more about the patient than you do after only a short visit. But have firm guidelines established for the unit! Meet with your principal collaborators often, at least once a week, for an extended discussion about actual problems. Keep your door open to your collaborators: you must give them an opportunity to share their problems with you. Stay away from whisperers who avoid open discussion, but are ready to pour poisonous misinformation into your ear.
  • 23. Surgery is still a manual activity, and teaching takes place in the ward in ICU or at the operating table ward, ICU, Professor Billroth operating in Vienna around 1880
  • 24. Billroth’s methods of gastric resection (Billroth I and II), a revolution in surgery
  • 25. Great surgeons are remembered less for their operations but more for their trainees! operations, “Billroth tree”
  • 26. Almost all major advances in the field f fi ld of cardiac surgery came di from the units led by charismatic, y , forceful leaders. Their units were definitely not “democratic”; quite democratic ; contrary, they were very authoritarian.
  • 27. Senning’s description of atrial correction of TGA from 1958
  • 28.
  • 29.
  • 30.
  • 31. Leadership is also an exercise in scholarly politics: • • • • • Remember that you will be surrounded by highly intelligent people: they will immediately spot any of your errors in judgment or reasoning. Pay careful attention before making a decision: get all possible information first. Once you made a decision, stick to it in spite of (expected) initial opposition : nothing is more deleterious for the unit’s morale than constant changes in direction. Support you associates in critical situations; as a leader, you must take over the responsibility. If something goes wrong, acknowledge the fact and wrong discuss the situation openly.
  • 32. Dilemma in modern medicine: Practice of medicine is based on compassion and deep commitment to patient’s care. Surgeons object to being bj b i subjugated t cost containment and b l t d to t t i t d balanced b d t prepared b d budget, d by administrators who are not responsible for patients’ outcomes.
  • 33. Non- surgical skills which future surgical leaders should acquire before taking office q g • Time management: most important for a surgeon spending long time in operating room. • Information management: retrieval sharing retrieval, sharing, filtering, evaluating, filing (!). • Delegation of authority: selection of competent staff who are given substantial areas of responsibility. • Communication: passing the information to the target groups; finding ti t t fi di time f talks with coworkers; for t lk ith k keeping your door open to the needy. • Financial legal and administrative knowledge Financial,
  • 34. Surgical leadership can be an exercise in loneliness: you will be left alone with difficult decisions decisions. Edward Hopper, Nighthawks (1942), Art Institute of Chicago
  • 35. This speaker’s qualifications for these provocative remarks • • • • • • • • • Director, Clinic for Cardiovascular S Di t Cli i f C di l Surgery, U i University it Hospital Zurich (1985 – 2004) g y y p (1990 Head, Cardiac Surgery division, City Hospital Triemli ( – 2004) Chairman, Department of Surgery, UHZ (1998 – 2004) Dean of Medical School University of Zurich (1994 – 2000) School, Secretary General, EACTS (1986 – 1992) Editor-in-Chief, EJCTS (1993 – 2000) President, P id t EACTS (2201 – 2002) Editor-in-Chief, MMCTS (since 2004) Editor-in-Chief, CTSNet (since 2010)
  • 36. How to acquire the skills essential for a successful leadership? p • • • • • First, a future surgical leader must acquire superb surgical skills – otherwise his authority remains hollow. Beware: Study of medicine and even postgraduate education do not prepare for leadership tasks (“you will be promoted to the position of your own incompetence … ”) ). Theoretically, best preparation is a study of business administration (e.g. obligatory in Swiss pharmaceutical industry); but which surgical fellow has time and money for MBA course at Harvard? Learning by doing, presently widely practiced (“see one, do one, teach one”); remains definitely the worst solution. At young age (and even later), observe great personalities, attend meetings and courses, read voraciously, collect information everywhere (web, media, books, journals) – this speaker’s method.
  • 37. Summary y Universally applicable recipe for leadership in surgery does not exist. It must be tailored to national and local surroundings, to requirements of the depa t e t, a d pe so s c a acte department, and to person’s character. Nevertheless, I submit that leadership by e a p e e a s e ou da o of example remains the foundation o a successful surgical institution.