2. Solving the Print Output Puzzle……..
Piece 1: Who is Multiscope?
Piece 2: What Makes Multiscope Different?
Piece 3: What does Multiscope Offer?
Piece 4: Community Support
3. PIECE 1: Who is Multiscope?
Independently Owned,
Operated and Financed.
Founded in 1969
Designed as a
Pittsburgh, PA.
COMPLETE Solutions Provider
with 42 years PIECE 1
not a Copier Provider
of print experience.
Copy Center at
Westinghouse, Print
Management, and
Hardware Provider for 11 Years
4. PIECE 2: The Financial Difference
• Independently Owned………………….NOT Manufacturer Owned!
• No 3rd Party Financing
• Monthly Rental Program……………..NOT Long Term Contracts!
• 30 Day Option Out Agreement
• Cost Per Copy Printing…………………NEVER Purchase Toner Again!
• Includes Toner, Service, Maintenance & Support
• Flexible Equipment Leasing………….NO Penalty Fee!
• Upgrade or Downgrade Equipment
• Zero Cost Copy Center…………………NO Equipment Fee!
• Pay Only for Print Output
5. PIECE 2 cont: The Service Difference
• 2 Business Day Guarantee……………..…NEVER Wait for Replacement Again!
• We Wait, You Don’t
• Dedicated “Live” Helpdesk……………….NEVER a Automated Answering Service!
• Assigned Account Service Manager
• Multiscope Certified Technicians….......NO Subcontractors!
• In-House Technicians
• Assigned Technical Support Team……NEVER Left Stranded!
• Best in Class Support
• 4 Hour Service Guarantee………NEVER Wait for Repair!
• 4 Hour Guaranteed on-site Technical Support
6. Competitive Industry Comparison…….
THE MULTISCOPE APPROACH…….. THE COMPETITIONS APPROACH……..
• Independently Owned & Financed • Manufacturer Owned and 3rd Party
• Monthly Rentals Financed
• All Inclusive Cost per Copy Printing • Long Term Leasing Contracts
• Flexible No Penalty Leasing • Separate Service Contract
• Zero Equipment Cost Copy Center • Tied to Equipment with Change Penalty
• Dedicated Help Desk • Equipment Leasing Plus Cost per Copy
• Assigned Employee Technicians • Automated Attendant
• 2 Day Replacement Guarantee • Outsourced Service
7. PIECE 3: The Multiscope Solutions
• HARDWARE • SOFTWARE • MANAGEMENT
• Laser • Over 35 Industry • MPS with Assessment
Printer, MFP, and Specific Software and Quarterly Review
Scanner Leasing or Applications
Rental
• SERVICE & SUPPLIES • TURN KEY SOLUTIONS
• Maintenance, Repair, • Pay per print with no
Parts & Toner equipment fee copy center
9. Multiscope Community Support……….
• Toner 4 Charities Desktop Printer Cartridge Purchase Program
• $1 for each Cartridge Purchased donated to the Charity of your Choice
• Client Benefits:
1. Fixed Cost
2. Centralized Purchasing
3. Online Ordering
4. Free Shipping on orders over $250
5. Quality Guarantee
6. 2 Business Day Guarantee
10. “Multiscope……
The Final Piece to the Print Output Puzzle.”