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nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Getting your
collection online
SW Digital Champions Forum
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
I’m Mike Ellis from Thirty8 Digital.
We work with museums, galleries and others
to help them get the most from the web.
We:
> train people on how to use things like social media effectively
> offer consultancy, particularly around web strategy and content
> build beautiful mobile-friendly, editor-friendly, user-friendly websites
hello
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
What I’m going to talk about today…
1. The strategy behind your online collection approach
> what are you doing and why?
> who is your audience?
> how will you know it’s being successful?
2. Implementation: actually getting objects online
> integrating with your collections management system
> some [free] tools which you can use
3. Making the decision
> five principles to bear in mind when deciding how to get
your collections items onto the web
courses.thirty8.co.uk
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
number of slides >
pain
10
bearable
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
number of slides >
pain
bearable
n
coma
probably dead
10
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Don’t panic!
All slides will be available at
slideshare.net/dmje/presentations
(Also: please stop me and ask if you need to)
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
The Strategy
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Why are you putting your collection online?
> to fulfil a wider access remit
> to make a funder happy
> to make your director happy
> because you want accreditation
> just …because
The Strategy //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Who is your [online collection] audience?
The Strategy //
…how big or important are these segments to you..?
> potential museum visitors
> researchers / academics
> interested non-museum-visitors / “stumblers”
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Researcher
Stumbler
Visitor
The Strategy //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
How do you find out about your audience…?
Talk to them!
…face to face
…on your website
…via social media
…ask your mum
…ask a focus group
…just talk to them…
The Strategy //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
What is “success”?
GET ALL OUR COLLECTIONS ONLINE
The Strategy //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
What is “success”?
The Strategy //
more visits to collections pages
more shares of object stories
increased throughput from/to rest of site
more signups to blog
increased sales
increased time on site
more “buzz”
more likes / mentions
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Measuring success
The Strategy //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
The Strategy //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
The Strategy //
Google Analytics is awesome…
….but only if it is installed on your
collections pages :-)
out.thirty8.co.uk/ga101
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
out.thirty8.co.uk/digitalstrategy
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Existing collections management systems
Implementation //
> Generally of 3 types:
1. A CM vendor:
> Adlib, TMS, eHive, CALM, Modes…. etc
2. An in-house, bespoke system of some kind:
> Excel, Access, MySQL, some kind of web system or
other “database”
3. None
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Your choices are limited by what you have
Implementation //
> how much do you like the existing system?
> how much effort have you invested?
> how familiar / happy are people in the
organisation with the tool you’re using?
> how much does it do what you need it to do?
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
Your collections data
On the web
In-house
Public website
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
Your collections data
On the web
In-house
Public website
The biggest
question is how
this bit happens
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
You probably want to curate this journey..
Implementation //
> choose which object records to put on the web
> choose which fields to put on the web
> add some other stuff for “web only” or other
contextual viewing
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Data portability is absolutely crucial
Implementation //
> Can you save your collections data out of your CM
system in a useful, usable structured format? (xml,
json, csv…)
> Even better: is there an API (a way of doing this
programatically without you having to manually
save stuff)
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
The journey from “in-house” to “web”
1. Your collections management vendor provides a “plug
and play” way of getting collections onto the web
Positives Negatives
• Easy
• Often integrates directly with
your collections management
system
• Known costs
• Limited functionality / design
• Normally an annual license fee
• Terrible for Google
• Usually happens on a separate
website / web address
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
The journey from “in-house” to “web”
2. You get someone to build something bespoke which
uses the CM system API
Positives Negatives
• You end up with something
that is designed and built just
for you
• Integration with your existing
site can be much deeper and
richer
• Often technically hard
• ..hence: expensive..
• Requires ongoing effort to
maintain and grow
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
The journey from “in-house” to “web”
3. You use an existing hosted service, for instance Flickr
Positives Negatives
• Really easy to do
• Usually free
• Well known services usually
have great functionality and
good Google juice
• You’re probably going to have
to copy and paste
• Risks of service changing /
going bust / starting to charge
• Limited museum-specific
functionality
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Massive 1TB storage size - free
> Museum precedent with Flickr Commons
> Photographic collection focused
> Nice upload / download tools
> Huge audience
> No means to put in more than basic fields
> Owned by Yahoo! …possible suspect future?
Flickr
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Flickr
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Tumblr, Medium, Blogger, wordpress.com
> Free
> Many design and layout options
> Not designed around museum objects, so again
you’re hacking something to do what it isn’t really
made for - no object fields, filtering, search, etc
> But..great for telling object stories as opposed to
hosting your object catalogue
“Micro-blogging”
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Zoho or KnackHQ (create any kind of database
quickly, “in the cloud”)
> Possibly Google Docs (using Google Forms to
populate a spreadsheet, and then doing some magic
to display this)
> Sometimes there is a cost involved (Zoho starts at
$5 per user per month)
> Holding and structuring data is ok, displaying it
much trickier
Hosted databases
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Zoho “creator”
https://www.zoho.com/creator/
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
The journey from “in-house” to “web”
4. Build or adapt an existing (open source) system
Positives Negatives
• Relatively easy to do with some
technical input
• Total flexibility over how to
format and display records
• Open Source is hugely
powerful
• Requires some technical
expertise to get started
• Open Source is “free” but not
…free
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
> Much more flexible than wordpress.com
> Highly configurable - both for complex data
storage but also for how it looks
> (things like mobile-friendly = easy)
> Like wordpress.com: really easy for editors
> Open Source - data I/O is easy
> Free, but requires development time and effort to
set up
> Cost (albeit minimal) for hosting
out.thirty8.co.uk/wordpress101
WordPress.org
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
americanuseum.org
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> a free, open-source plugin for WordPress which
imports collections data from your collections
management system into a WordPress website
> currently supported: AdLib, CultureGrid, kEmu,
SouthWest Collections Explorer
> coming soon: Modes, Index+ and others
cultureobject.co.uk
Culture Object
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> free, open source, web based
> funded by Andrew Mellon Foundation
> comprehensive, flexible, well-documented system
> has an API
www.collectionspace.org
Collection Space
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> free, open source, web based
> pitched specifically at museums
> web CMS / collections management hybrid
> supported by Andrew Mellon Foundation and
others
> not as big a developer / open source base as WP
www.omeka.org
Omega
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Implementation //
The journey from “in-house” to “web”
5. “Other”
Positives Negatives
• …depends :-) • …also depends…
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Working to aggregate thousands of collections
sources
> Various ways to get data in: data upload, harvest,
or via an online form
> Contact them for more info
www.culturegrid.org.uk
Culture Grid / Europeana
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Excellent for individual, detailed records
> Probably the best for traffic
> Some options to see stats on visits
> No option to tie together categories, searching
within dataset, etc
> No object-specific fields
> Clumsy (impossible?) for large dataset
Wikipedia
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> use something like PHP or .Net with a database
full of object records in it
> total flexibility in determining what you want,
both at field level but also in terms of look and feel
> but… bespoke build for something like this is
often very risky from a sustainability point of view
Dynamic, bespoke built website
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> either hand-code or use something like
Dreamweaver where you can create some notion of
an “object template”
> (once upon a time I built catalogues using MS
Word and mail-merge… #truestory)
> relatively easy to do
> …but: no database, so searching and filtering are
unlikely
Static website (i.e just HTML, no scripting)
Implementation //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Making the decision
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> different reasons for doing what you’re doing
> different budgets
> different technologies
> different stakeholders
> different funders
> different relationships
… and different objects…
Every single scenario is different
Making the decision //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
…there are five principles, no matter what you have
But…
Making the decision //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Know why you’re doing what you’re doing
> Think about what “success” is
> Know how to measure this
> Try and put yourself in a position where you can fund any
changes that are needed
> Fail, quickly
Principle #1: Be strategic
Making the decision //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
where are you now?
where do you
want to be?
how do you know
when you get there?
what should you
change next time?
Making the decision //
Principle #1: Be strategic
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> “Can I get my data in and out again in a useful format?”
> “Is my content backed up?”
> “What ongoing costs - licensing, hosting, updates - are there?”
> “What standards are being applied?”
> “What other risks are there?”
> “How are these risks being mitigated?”
Principle #2: Always know the
answers to fundamental questions
Making the decision //
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Open data formats - XML, JSON, etc
> Open Source
> Open and transparent development roadmap
> Open relationships with tech partners
Making the decision //
Principle #3: Understand the power
of “open” as an ideal
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Some kind of bespoke-ness is probably unavoidable if you want a
solution that fits you…
> …but beware systems that have been built from the ground up by
an individual or vendor
> …think about what would happen if that person or company
ceased to exist. If you’re happy with the answer, that’s ok.
Making the decision //
Principle #4: Be wary of bespoke
“Our web developer built us this collections site which was fine
for a while but now he’s got married and moved to Australia
and is giving up web work. We don’t have any documentation
or knowledge about how it works. Can you help us?”
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
> Putting 10 or 100 really good, really well written, detailed records
online is probably better than 10,000 which aren’t any good…
> …depending on your audience…
> A phased approach is good
> Don’t underestimate the power of images!
Making the decision //
Principle #5: Be measured
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Number of object records
Qualityofrecord
x
National Museums
Users want
this
Museums
(Funders?)
want this
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Making the decision //
Don’t be afraid to ask! Lots of people
have done this or are trying to do it…
> Ask vendors and anyone else you do work with
> Ask your colleagues
> Ask the internet
> Ask special interest groups like MCG or MCN
> Ask me :-)
nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
Thanks…
Any thoughts, questions, etc…?
@m1ke_ellis
mike@thirty8.co.uk
thirty8.co.uk

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Getting Collections Online: Strategies and Tools

  • 1. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Getting your collection online SW Digital Champions Forum
  • 2. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 I’m Mike Ellis from Thirty8 Digital. We work with museums, galleries and others to help them get the most from the web. We: > train people on how to use things like social media effectively > offer consultancy, particularly around web strategy and content > build beautiful mobile-friendly, editor-friendly, user-friendly websites hello
  • 3. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 What I’m going to talk about today… 1. The strategy behind your online collection approach > what are you doing and why? > who is your audience? > how will you know it’s being successful? 2. Implementation: actually getting objects online > integrating with your collections management system > some [free] tools which you can use 3. Making the decision > five principles to bear in mind when deciding how to get your collections items onto the web courses.thirty8.co.uk
  • 4. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 number of slides > pain 10 bearable
  • 5. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 number of slides > pain bearable n coma probably dead 10
  • 6. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Don’t panic! All slides will be available at slideshare.net/dmje/presentations (Also: please stop me and ask if you need to)
  • 7. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 The Strategy
  • 8. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Why are you putting your collection online? > to fulfil a wider access remit > to make a funder happy > to make your director happy > because you want accreditation > just …because The Strategy //
  • 9. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Who is your [online collection] audience? The Strategy // …how big or important are these segments to you..? > potential museum visitors > researchers / academics > interested non-museum-visitors / “stumblers”
  • 10. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Researcher Stumbler Visitor The Strategy //
  • 11. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 How do you find out about your audience…? Talk to them! …face to face …on your website …via social media …ask your mum …ask a focus group …just talk to them… The Strategy //
  • 12. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 What is “success”? GET ALL OUR COLLECTIONS ONLINE The Strategy //
  • 13. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 What is “success”? The Strategy // more visits to collections pages more shares of object stories increased throughput from/to rest of site more signups to blog increased sales increased time on site more “buzz” more likes / mentions
  • 14. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Measuring success The Strategy //
  • 15. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 The Strategy //
  • 16. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 The Strategy // Google Analytics is awesome… ….but only if it is installed on your collections pages :-) out.thirty8.co.uk/ga101
  • 17. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 out.thirty8.co.uk/digitalstrategy
  • 18. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation
  • 19. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Existing collections management systems Implementation // > Generally of 3 types: 1. A CM vendor: > Adlib, TMS, eHive, CALM, Modes…. etc 2. An in-house, bespoke system of some kind: > Excel, Access, MySQL, some kind of web system or other “database” 3. None
  • 20. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Your choices are limited by what you have Implementation // > how much do you like the existing system? > how much effort have you invested? > how familiar / happy are people in the organisation with the tool you’re using? > how much does it do what you need it to do?
  • 21. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation // Your collections data On the web In-house Public website
  • 22. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation // Your collections data On the web In-house Public website The biggest question is how this bit happens
  • 23. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 You probably want to curate this journey.. Implementation // > choose which object records to put on the web > choose which fields to put on the web > add some other stuff for “web only” or other contextual viewing
  • 24. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Data portability is absolutely crucial Implementation // > Can you save your collections data out of your CM system in a useful, usable structured format? (xml, json, csv…) > Even better: is there an API (a way of doing this programatically without you having to manually save stuff)
  • 25. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation // The journey from “in-house” to “web” 1. Your collections management vendor provides a “plug and play” way of getting collections onto the web Positives Negatives • Easy • Often integrates directly with your collections management system • Known costs • Limited functionality / design • Normally an annual license fee • Terrible for Google • Usually happens on a separate website / web address
  • 26. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
  • 27. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation // The journey from “in-house” to “web” 2. You get someone to build something bespoke which uses the CM system API Positives Negatives • You end up with something that is designed and built just for you • Integration with your existing site can be much deeper and richer • Often technically hard • ..hence: expensive.. • Requires ongoing effort to maintain and grow
  • 28. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
  • 29. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
  • 30. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation // The journey from “in-house” to “web” 3. You use an existing hosted service, for instance Flickr Positives Negatives • Really easy to do • Usually free • Well known services usually have great functionality and good Google juice • You’re probably going to have to copy and paste • Risks of service changing / going bust / starting to charge • Limited museum-specific functionality
  • 31. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Massive 1TB storage size - free > Museum precedent with Flickr Commons > Photographic collection focused > Nice upload / download tools > Huge audience > No means to put in more than basic fields > Owned by Yahoo! …possible suspect future? Flickr Implementation //
  • 32. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Flickr Implementation //
  • 33. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Tumblr, Medium, Blogger, wordpress.com > Free > Many design and layout options > Not designed around museum objects, so again you’re hacking something to do what it isn’t really made for - no object fields, filtering, search, etc > But..great for telling object stories as opposed to hosting your object catalogue “Micro-blogging” Implementation //
  • 34. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation //
  • 35. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Zoho or KnackHQ (create any kind of database quickly, “in the cloud”) > Possibly Google Docs (using Google Forms to populate a spreadsheet, and then doing some magic to display this) > Sometimes there is a cost involved (Zoho starts at $5 per user per month) > Holding and structuring data is ok, displaying it much trickier Hosted databases Implementation //
  • 36. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Zoho “creator” https://www.zoho.com/creator/
  • 37. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation // The journey from “in-house” to “web” 4. Build or adapt an existing (open source) system Positives Negatives • Relatively easy to do with some technical input • Total flexibility over how to format and display records • Open Source is hugely powerful • Requires some technical expertise to get started • Open Source is “free” but not …free
  • 38. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation // > Much more flexible than wordpress.com > Highly configurable - both for complex data storage but also for how it looks > (things like mobile-friendly = easy) > Like wordpress.com: really easy for editors > Open Source - data I/O is easy > Free, but requires development time and effort to set up > Cost (albeit minimal) for hosting out.thirty8.co.uk/wordpress101 WordPress.org
  • 39. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 americanuseum.org
  • 40. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
  • 41. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > a free, open-source plugin for WordPress which imports collections data from your collections management system into a WordPress website > currently supported: AdLib, CultureGrid, kEmu, SouthWest Collections Explorer > coming soon: Modes, Index+ and others cultureobject.co.uk Culture Object Implementation //
  • 42. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > free, open source, web based > funded by Andrew Mellon Foundation > comprehensive, flexible, well-documented system > has an API www.collectionspace.org Collection Space Implementation //
  • 43. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015
  • 44. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > free, open source, web based > pitched specifically at museums > web CMS / collections management hybrid > supported by Andrew Mellon Foundation and others > not as big a developer / open source base as WP www.omeka.org Omega Implementation //
  • 45. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Implementation // The journey from “in-house” to “web” 5. “Other” Positives Negatives • …depends :-) • …also depends…
  • 46. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Working to aggregate thousands of collections sources > Various ways to get data in: data upload, harvest, or via an online form > Contact them for more info www.culturegrid.org.uk Culture Grid / Europeana Implementation //
  • 47. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Excellent for individual, detailed records > Probably the best for traffic > Some options to see stats on visits > No option to tie together categories, searching within dataset, etc > No object-specific fields > Clumsy (impossible?) for large dataset Wikipedia Implementation //
  • 48. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > use something like PHP or .Net with a database full of object records in it > total flexibility in determining what you want, both at field level but also in terms of look and feel > but… bespoke build for something like this is often very risky from a sustainability point of view Dynamic, bespoke built website Implementation //
  • 49. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > either hand-code or use something like Dreamweaver where you can create some notion of an “object template” > (once upon a time I built catalogues using MS Word and mail-merge… #truestory) > relatively easy to do > …but: no database, so searching and filtering are unlikely Static website (i.e just HTML, no scripting) Implementation //
  • 50. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Making the decision
  • 51. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > different reasons for doing what you’re doing > different budgets > different technologies > different stakeholders > different funders > different relationships … and different objects… Every single scenario is different Making the decision //
  • 52. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 …there are five principles, no matter what you have But… Making the decision //
  • 53. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Know why you’re doing what you’re doing > Think about what “success” is > Know how to measure this > Try and put yourself in a position where you can fund any changes that are needed > Fail, quickly Principle #1: Be strategic Making the decision //
  • 54. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 where are you now? where do you want to be? how do you know when you get there? what should you change next time? Making the decision // Principle #1: Be strategic
  • 55. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > “Can I get my data in and out again in a useful format?” > “Is my content backed up?” > “What ongoing costs - licensing, hosting, updates - are there?” > “What standards are being applied?” > “What other risks are there?” > “How are these risks being mitigated?” Principle #2: Always know the answers to fundamental questions Making the decision //
  • 56. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Open data formats - XML, JSON, etc > Open Source > Open and transparent development roadmap > Open relationships with tech partners Making the decision // Principle #3: Understand the power of “open” as an ideal
  • 57. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Some kind of bespoke-ness is probably unavoidable if you want a solution that fits you… > …but beware systems that have been built from the ground up by an individual or vendor > …think about what would happen if that person or company ceased to exist. If you’re happy with the answer, that’s ok. Making the decision // Principle #4: Be wary of bespoke “Our web developer built us this collections site which was fine for a while but now he’s got married and moved to Australia and is giving up web work. We don’t have any documentation or knowledge about how it works. Can you help us?”
  • 58. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 > Putting 10 or 100 really good, really well written, detailed records online is probably better than 10,000 which aren’t any good… > …depending on your audience… > A phased approach is good > Don’t underestimate the power of images! Making the decision // Principle #5: Be measured
  • 59. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Number of object records Qualityofrecord x National Museums Users want this Museums (Funders?) want this
  • 60. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Making the decision // Don’t be afraid to ask! Lots of people have done this or are trying to do it… > Ask vendors and anyone else you do work with > Ask your colleagues > Ask the internet > Ask special interest groups like MCG or MCN > Ask me :-)
  • 61. nice people talking sense about the web | hello@thirty8.co.uk | 0800 808 54 38 | © Thirty8 Digital 2015 Thanks… Any thoughts, questions, etc…? @m1ke_ellis mike@thirty8.co.uk thirty8.co.uk

Hinweis der Redaktion

  1. Strategy comes first, and is the single most important thing. But: I’m also going to talk technology, because on the coal face you are going to have to make informed technology-based decisions.
  2. Knowing why you’re doing something is obviously the cornerstone to any strategy. Once you know why you’re doing something you get a sense of what you’re looking for in a “successful” thing - but also you know when not to do something.
  3. Asking who your audience is is crucial, because it makes a difference to your content selection and authoring as well as to the way the collections part of your site looks and works. Firstly, be very clear about who your audience (and potential audience - remember, these can be different) is. It’s likely that if you’re running a “normal” museum website that around about 60-70%, possibly more, of all users are people looking for visitor information - what’s on, where you are, how much it costs and so on.
  4. Also bear in mind that your audiences do three things: Firstly, they overlap - for instance a “stumbler” reading about your organisation online with no initial intention to visit in person might decide to come at a later date, or - better - might be inspired by your online presence to come. Secondly, audiences don’t really divide in this nice clean way. Actually their mode of use changes. A Researcher during the day with quite a focused set of tasks might turn into a relaxed browser looking for serendipitous online experiences after work. Thirdly, their devices change too. That Researcher might be using a laptop during the day, a tablet at night and an iPhone when they come and visit.
  5. This can appear to be horribly complicated. Actually the solution is not to panic, or to use phrases like “lifelong learner” (= “everyone”) but simply to get to know your users. Firstly, buy these books :-) If you have the cash for a proper eye-tracking type focus group, rock on. If you don’t, just get together people who you know are passionate about your organisation. Ask them what they want but more importantly watch them using your site and make notes when they have problems, or find things easy. Recruit these users from wherever you can: social media, newsletters, friends of friends, your mum… Offer them free coffee or tell them they’re going to be part of a group (they’ll like that).
  6. This may be success to you but your audience probably don’t feel the same way.
  7. Think about what success would look like to you as far as your collections records are concerned. Many of these questions can be answered by using Google Analytics, a free tool which helps you get in-depth answers about what people are doing on your website.
  8. Here’s a top-level example of an object record - but you can drill into much, much more detail should you need to. It’s worth doing because it will highlight for you which activities you’re doing are having an impact, and which ones aren’t. For the above for example you can see a Facebook post has been instrumental in driving traffic to this particular object.
  9. The main thing about measuring success is this: If you discover you aren’t being successful, what resources have you got in place to actually change things? Typically the answer is - nothing.
  10. You MUST get your vendor to put GA on your collections pages - galleries, individual objects, search results, etc. It is NOT hard and should take seconds to do.
  11. In this section I’m going to talk about 5 core ways that your collection data can move from your in-house system (if any) to a public web version.
  12. First of all - there are generally three types of CM system.
  13. To a certain extent your choices are limited by the systems and processes that you have. If you’ve invested 3 person-years cataloguing into system X and everyone likes that software, then chances are you’ll want to continue to use it. These questions are sometimes “soft” - do people like it? Is the company supportive? etc
  14. This is broadly what we’re talking about. The arrow back from public is often not “hard-wired” but always worth thinking about. If someone has collections information that exceeds what you have in-house, use it!
  15. The main question here is about how your data gets from the in-house system - the one you’re using to manage your day to day collections information - and the web, where it can be seen, found, queried by members of your audience.
  16. It’s likely BTW that this journey will be curated in some way. Chances are you don’t want all your records on the web; and highly likely you don’t want all the fields (value!) either. You may also want to think about ways in which you can add content which is purely contextual - so for instance if you have copy which only makes sense when the user is looking on the web, or on mobile or wherever, you’ll have to work out whether to hold this content in your CM or - say - on the website…
  17. The single most important thing is that you can move your data from place A to place B and then be able to do something meaningful with it. Why? Because companies go bust or get bought out, systems stop working, hardware stops being able to support software… …you basically need to be in a position where you can get at your hard-worked-at content and do something else with it if you need to.
  18. The first way of getting stuff from in-house to the web is to use the CM company’s plug and play system. This is often called different things - AdLib for instance call it their “Internet Server”. System Simulation (Index +) call it “Content Index Plus”. Positives and negatives above.
  19. Ad-lib Internet Server example - On left, Brent Council - on right Bronte Society Can get idea of functionality offered which is relatively ok - but, you can also see that this is a template with limited visual flexibility.
  20. Bespoke build based on the API of the CM system is the next option. An API is a way of getting your collections data out in a “nice” format - basically a way of the in-house system talking to the web one.
  21. Example - National Museums Scotland who have Adlib behind the scenes but integrate with it using the API
  22. BFI do the same
  23. The next option is to use a hosted service such as Flickr To a certain extent the pro’s and con’s are dependent on each system - we’ll go into these in a moment. But - the generic, high-level things are outline above.
  24. Flickr is an old favourite, and used by many museums and galleries. Often it’s used as a supplementary way of surfacing photographic collections, not often used as a replacement to other online collections methods.
  25. Here’s the National Media Museum.
  26. Micro blogging covers lots of possible services, some of which are outlined above. As with Flickr, you’re limited to a single editable field, so it’s impossible to do things like advanced search or “see also” searches and so on. But - great for telling object-based stories!
  27. Here’s the Science Museum, using WordPress.
  28. Zoho and KnackHQ - also used to be DabbleDB
  29. Here’s Zoho - as you see it’ll allow quite a lot of flexibility to create field names and types, so possibly has some use in a limited / simple environment. Display is the main issue!
  30. Using open source solutions is a huge favourite - OS is important for sustainability, and if used well can make project risk easier to manage. Open Source software is typically “free” but normally requires quite a lot of time / developer effort to work with. It isn’t actually…free.
  31. WordPress.org is different to WordPress - it is more effort to set up as you have to host and install it yourself, but is much more flexible. You can create “custom post types” and data “shapes” with pretty much any flexibility you need.
  32. Here’s some examples of backend and frontend records from the American Museum
  33. And some more, from Waterloo 200.
  34. Caution: pimp alert!
  35. Another solution which is gaining some ground is CollectionSpace which is an open source CM system.
  36. Here are a couple of example screens - huge amount of flexibility and intelligence is clearly going into it
  37. Some other ways…
  38. Wikipedia - note, not an “either/or”. Adding (to) core object records is a good idea anyway.
  39. Getting a dev to build a site which displays and pulls in data is another option. The records could live in a database, and be displayed from there. Bespoke build though - risky..
  40. Finally, for really basic sites, consider something like static HTML.
  41. People ask me all the time “how much is a website?” and I reply with “how much is a house?” It’s the same here - almost every part of the equation is a variable, so there is no one size fits all.
  42. ..but there are general top-level principles which hold true whatever you’re trying to do.
  43. I talked quite a lot about this at the beginning of the talk, but I’m a big fan of thinking before doing
  44. Guessing what technologies to use and how to use them is a obviously a mugs game. However, there are some more meta questions you should ask in order to avoid getting your organisation into a rut. You are investing hundreds, thousands of person hours into cataloguing your data into a CM system. Think about disaster scenarios - what if company goes bust, gets bought out (cough), doubles their fees, changes their business model…? I’d suggest you go and ask these questions of your collections system or collections system vendor, and plan if things sound dodgy…
  45. One of the things we say when we first take on a new client at Thirty8 Digital is this: “We really hope you’re going to like us as much in 1, 2 or 5 years’ time, but we want you to be in a position to escape should things change - either with you or with us”. This is why for instance we use the open source tool WordPress - if we were no longer involved with a client website they’d be in a position to take it to another WordPress specialist, rather than being locked in to something proprietary.
  46. Bespoke is often dangerous. For common problems like collections or content management, there are lots of existing solutions - don’t reinvent the wheel if you can help it. Remember that you are investing in a long-term solution and that the “soft” stuff like people, companies, longevity are all part of the equation.
  47. Being phased / measured is also good. Do a small number of things really well rather than a huge amount badly.
  48. This is probably the case, depending on your audience.
  49. This can all be quite confusing, but there are huge numbers of sources of help out there - among them, these. Remember that this is a common issue - don’t be afraid to ask, these are friendly people!