Offshore Software Application Development, Application Maintenance, Outsourced Product Development, Testing and Mobility Solutions.

1. Corporate Capabilities Presentation
nurturing
productivITy

2. 2 | DSRC Corporate Capabilities Presentation | June 3, 2014
Understanding DSRC

3. 3 | DSRC Corporate Capabilities Presentation | June 3, 2014
• DSRC transforms its vast experience, technology expertise and proven offshore delivery
experience into increased revenue and bottom-line profitability for our clients.
• Primary business lines include IT Application Services, e-Learning Products, Training &
Education & IT Enabled Services.
• Right People – Right Process – Right Results!
• 400+ employees & US$7 million in global revenues.
• ISO 9001:2008 Quality Accreditation; ISO 27001 Security (Internal Audit Underway).
• Privately held – 40 years industry experience with strong reputation!
• Global Locations – Chennai, India :: Santa Clara, CA , United States:: London, United
Kingdom
Who we are?
DSRC at a glance…

4. 4 | DSRC Corporate Capabilities Presentation | June 3, 2014
"DSRC has always provided
prompt and reliable results. We
have had several years of success
using DSRC's offshore
development and testing services
in the entire SDLC".
Top Qualities: Personable, Good
Value, High Integrity.
Gabriel McDermott
CTO
Sysnet Global Solutions
Integrity, Prompt
& Reliable
“DSRC has been very
professional, talented and
service-oriented. DSRC's teams
have been very supportive and
have helped us with our speed-
to-market initiatives.“
Top Qualities: Professional,
High-integrity, Good Value
Mike Wells
Operations Director
Cloud Amber
Entrepreneurial &
Customer-centric
“We are indeed pleased that we
chose DSRC, who were
knowledgeable, responsive with
strong communication skills and
neutral accents. The project
delivery was professional, on
time and at a reasonable price.”
Top Qualities: Responsive,
Knowledgeable, Commitment
Vinod Muthanna
CEO
BDS Vircon
Responsive &
Competitive
Why DSRC? As recognized by our Customers!
Commendable testimonials recognizing the value and strength we bring to the partnership…!

5. 5 | DSRC Corporate Capabilities Presentation | June 3, 2014
Domain: Legal Practice Mgmt.
Work Profile: Offshore Project
Delivery – Application
Maintenance – SaaS
Development – Mobility
Solutions
Stephen Keogh
CEO
Dublin, Ireland
Keyhouse
Computing
Domain: Business Continuity
& Disaster Recovery
Work Profile: Offshore
Application Maintenance &
Support, Testing
Richard McGlave
Managing Director
Glasgow, United Kingdom
Continuity2
Limited
Domain: Healthcare &
Homecare
Work Profile: Offshore
Development, Maintenance &
Testing
Demo Solaru
Principal Partner
Cleveland, Ohio, United States
Mid-America
Consulting Group
Recent Customers
Demonstrable Experience & Referenceable

6. 6 | DSRC Corporate Capabilities Presentation | June 3, 2014
Target Markets & Sample Customer Showcase
Who we work for?
SME & Mid-
market
Software Services
Companies
Global Tier-1
IT System
Integrators
End Users
Captive India IT
Back-offices of
Global Majors

7. 7 | DSRC Corporate Capabilities Presentation | June 3, 2014
IT Application Services

8. 8 | DSRC Corporate Capabilities Presentation | June 3, 2014
Rapid development cycles, complete transparency and control on remote
development.
Measurable improvement in Productivity and assured Service Levels with
immediate Savings on Cost, Time and Resources.
Remarkable Speed-to-Market benefits - delivering on-time and within
budget.
We have proven to improve Application Performance & Availability
and reduced overall defect density.
Strong resourcing and ramp-up capability to quickly and cost
effectively respond to project demands and peak-time requirements.
Flexibility & Adaptability to Client Business Requirements.
Effective Project Status Reporting providing control and monitoring by Client.
AdvantagesExpertise
Application Development Services
…expertise across major platforms, industry verticals and application domains
• Rapid Application Design, Architecture and
Prototyping
• Enterprise Application Development
− Design & Architecture
− Development, Testing & Deployment
− Expertise developing applications for Windows
Desktop, Retail/POS Terminals, Mobile Workforce,
Multi-touch Kiosks, Engineering/Process Controls,
Mainframe Systems
• Enterprise Mobility Solutions
− Hybrid Apps
− Native Apps
− Mobile Web Apps

9. 9 | DSRC Corporate Capabilities Presentation | June 3, 2014
Experienced Product Architecting, Engineering and R&D specialization
capabilities
Accelerated Product Development
Improved Service Levels
Reduced Development Cost
Iterative/Incremental Product Development Cycles
Meticulous Development Time and Budget Management
AdvantagesExpertise
Outsourced Product Development Services
…services aimed at ISVs specializing across a wide variety of business application domains
• Product Engineering - Design & Prototyping,
Architecture,
• Product Development Lifecycle Services - BRD to
Development, Testing & Test Automation,
Deployment, End-to-end Support
• Product Performance Engineering
• Re-engineering & Product Localization &
Internationalization
• Product Migration & Porting
• Product License Management, Packaging and
Release Management
• Product Mobile Enablement

10. 10 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Offshore Application Transition Impact Analysis & Maintainability Analysis
• Accelerated Application Maintenance & Enhancement –
− New Functionalities & Change Requests
− Improvements, Enhancements & Customizations
− Bug & Issue Management
• Application Re-design, Web 2.0, SOA, SaaS Development
• Application Re-engineering &
• Re-architecture
• Web Application Performance Improvement
• DB Performance Optimization
Application Maintenance Services

11. 11 | DSRC Corporate Capabilities Presentation | June 3, 2014
Application Operations
•24x7 Application Monitoring & Reporting
•Incident Management, Issue Tracking & Escalation
Management and Closure
Production Support
•Analysis of Incident & Incident Resolution
•Problem Management - Trend & Root Cause analysis
•Creation of CRQs and break-fixes (excluding code changes)
Deployment, Release and Change Support
•Management of Application Test Environments
•Release/change activities such as release coordination,
emergency releases, build and code deployment, managing
release calendar
•Configuration Management
Objectives
Reduce cost and
minimize risk
Increase agility
and drive
innovation
Improve quality
Improve governance
and transparency
Application Management Services
Are you looking for a scalable and cost-effective Application Management & Support capability?

12. 12 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Test Consulting such as –
− Test Coverage Analysis
− System Performance Check and Maintenance
− Process Governance
− Environmental Analysis
• Application Testing Services such as System Integration Testing, Functional Testing, Regression Testing, Usability
Testing
• Testing Virtualization for various OS platforms, deployment environments (Web/Cloud, Mobile/Tablets), Cross-
browser compatibility
• Independent Software Validation and User Acceptance Testing
• Specialized Test Management Services such as Locale Testing, Web Services Testing, Compatibility Testing, Security
Testing, Accessibility Testing
• Test Automation covering end-to-end test scenario identification, test cases, script creation, execution of scripts
Application Testing Services
Testing, Test Automation, Quality Assurance & Validation

13. 13 | DSRC Corporate Capabilities Presentation | June 3, 2014
Service Engagement Model & Pricing Options

14. 14 | DSRC Corporate Capabilities Presentation | June 3, 2014
Onsite Dual Shore
Managed Offshore
Delivery
Fixed Price Projects
Dedicated ODC Build-
Operate-Transfer
Captive Partnering
Service Delivery & Engagement Models
Scalable, Flexible & Adaptable Service Engagement Options

15. 15 | DSRC Corporate Capabilities Presentation | June 3, 2014
Advantages
Dedicated resource
management contact
provide
collaborative
support.
Direct Sourcing
Team; we do not use
agencies to source or
staff.
Multi-sourcing
capability to ensure
the continual
availability of
qualified and
efficient resources.
Onsite Delivery
Viable Sourcing Alternative – Faster Turnaround Time – Cost Effective
• Aimed to supplement your contract staffing &
variable resourcing requirements and skill-
shortages.
• Contract on Time & Material.
• Self-managed Onsite Project Teams.
• Customer Managed Integrated Project Teams.
• Sourcing to manage the entire life-cycle of the
project.
• Faster ramp-up offering quick turnaround and
speed-to-market advantage and flexible ramp-
down.

16. 16 | DSRC Corporate Capabilities Presentation | June 3, 2014
Benefits
Great option to support your
Speed-to-Market initiatives
ODC team works as an
extension to
customer's in-house
teams
Agile & Accelerated
Development
Dedicated, Long-term &
Consistent
Managed Offshore Delivery Model
• This option involves use of our skilled offshore based
development or testing resources for your specific
deliverables, as an extension to your team.
• Ideal if you already have an in-house development
team and are simply looking to cost effectively
extend/complement your existing development
capability, perhaps for new project, while your core
team provides business-as-usual support.
• Assigned resources will work under the direct control
of your Team/Project Manager. Weekly timesheets will
be provided for Resources’ efforts expended.
• This option provides faster ramp-up and flexible ramp-
down of development/testing resources.
• Core team will be retained while the larger team can be
added/reduced based on the ebb and flow of the
project.

17. 17 | DSRC Corporate Capabilities Presentation | June 3, 2014
Project executed on a firm fixed price model based on clearly defined
requirements specifications.
End-to-end Project and Delivery Management.
Project deliverables would be incremental and would based on various
milestones/activities agreed with the customer.
Complete support during customer User Acceptance Testing (UAT) &
deployment.
Well defined change control management procedures.
Includes post-implementation warranty of deliverables for an agreed
period of time to fix any bugs not identified during UAT phase.
DSRC would retain core project staff to provide ongoing support and
maintenance, if customer wishes to consider this option.
Fixed Price Projects
• This option involves fixed price approach to
development based on detailed specification.
• Ideal for situations where you’d like to outsource a
complete project/product development for a fixed
price.
• Development projects are broken down into logical
deliverables based on time-box or functionality or
based on specific go-to-market strategies and
milestones.
• Ideally suitable for projects where requirements and
deliverables are clearly defined.
• If detailed specification is not available, we can
assist with a feasibility study and develop a detailed
specification. You can take full leverage of DSRC’s
Development Project Management and Business
Analysis services.

18. 18 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Time & Material Model: per calendar month basis (managed service delivery).
• Firm, fixed-price Model – for turnkey engagements when requirements are clear. well-defined
and documented.
• Base offshore pricing ranges from $14/hour – $25/hour depending upon experience, skill level
and skill-set; this covers from junior developers to application architects and project
managers.
• Blended pricing: >7 offshore resources with 6 months contract or >3 offshore resources with
12 months contract.
• Resource Ramp-up: 2 – 4 weeks; Resource ramp-down: 3 – 4 weeks.
Offshore Pricing Models
Well-defined – Controlled – Competitive

19. 19 | DSRC Corporate Capabilities Presentation | June 3, 2014
Offshore Delivery Center
Technology Center of Excellence

20. 20 | DSRC Corporate Capabilities Presentation | June 3, 2014
Microsoft
ASP .NET, C#,
VB .NET
SharePoint
Dynamics
CRM
Commerce
Server
Windows 8
SQL Server
Java
Java J2EE
STRUTS
Framework
EJB
Spring
Framework
JSP, Java,
Swing
Oracle,
MYSQL, SQL
Server
PHP
Symfony,
Zend,
CakePHP
MySQL,
PostgreSQL,
SQLite,
MongoDB
Drupal,
Joomla,
WordPress
Web Front-end
HTML5
CSS3,
JavaScript,
jQuery
AJAX, JSON,
XML
XSLT, Smarty
Enterprise
Mobility
Hybrid App –
Titanium
Appcelerator,
Xamarin,
Sencha
Mobile App –
HTML5, CSS3,
JavaScript
Native App –
Android, iOS,
Windows
Software Testing
Test
Management
Test
Automation
Test Complete
Selenium
QTP
VisionPlus
Testing
Mainframe
z/OS, CICS,
JCL, VSAM
COBOL, PL1
Assembler
DB2, IMS DB
Oracle e-business
Financials
HRMS &
Payroll
Distribution
SCM
Manufacturing
and Logistics
CRM
BI
Other Skills &
Expertise
Embedded
Programming
using C/C++
CA Gen
Technology Practices & Expertise
Cross Platform Technology Expertise & Skill-sets

21. 21 | DSRC Corporate Capabilities Presentation | June 3, 2014
Industry & Application Domain Experience
Services to a wide spectrum of customers and business application domains
BFSI, Pension and Savings, Mortgage & Reverse Mortgage
Credit Card Processing & Payments, PCI DSS
Data Center Management
Logistics and Haulage Management
Urban Traffic Management
Automotive and Vehicle Management
Media Print Management Solution
Healthcare, Homecare & Human Care
Medicare Management Systems, HIPAA
e-HR System
Legal Practice Management
Disaster Recovery & Business Continuity Management
Hospitality
Telecom Billing System
ERP-CRM
Software Asset Management
Timesheet Management System
UK NICEIC Standards Compliance System

22. 22 | DSRC Corporate Capabilities Presentation | June 3, 2014
Talent Size & Strength
People are our assets; best talent makes service delivery flawless!
110
80
55
65
60
0
20
40
60
80
100
120• Dedicated, full-time, agile teams assigned for
customer projects
• Vendor Certifications like Microsoft, Sun, HP,
ISEB/ISTQB
• Excellent Talent Acquisition, Retention and
Management Capability
• Low Employee Attrition (12.5%) & well defined
Career Progression & Growth Options
• Excellent Communication, Client facing &
Interpersonal Skills

23. 23 | DSRC Corporate Capabilities Presentation | June 3, 2014
Talent Acquisition & Retention Capabilities
• Strong Talent Acquisition and Mobilization capabilities.
• Effective Skill & Requirement Mapping, Skill Profiling and Assessment expertise and capabilities.
• Proven track record mobilizing teams in client-specific thrust areas.
• Strong delivery capabilities to quickly and cost effectively ramp-up offshore teams at short notice –
strategic bench in routine skills where demand persists.
• Excellent knowledge and talent management capabilities on client-specific domain, technology &
skill-sets, process and methodologies.
• Excellent Training infrastructure – encourage talent up-skilling and continuous training.
Encourage certification and benchmarking of skill and talent.
• Excellent Talent Retention Rate: Career Progression – Work Culture – Compensation & Perks –
Flexible Work Options help nurture and retain deserving talent.

24. 24 | DSRC Corporate Capabilities Presentation | June 3, 2014
Offshore Project Showcase

25. 25 | DSRC Corporate Capabilities Presentation | June 3, 2014
• System developed based on the Urban Traffic Management Control (UTMC) protocols and standards laid out by Real Time Information Group
(RTIG), Service Interface for Real Time Information (SIRI)
• Successfully rolled out in 25 UK counties and several local councils.
• Features
− Provides real time traffic information management & real time data of bus transport and time management.
− Journey time calculation based on data collected from speed detection cameras.
− Shortest distance calculation based on Diikstra’s Algorithm.
− Integration with Umbraco CMS, Google Maps & DigiTV Emulator.
• Architecture
− Multi Tier Architecture and Service Oriented Architecture (SOA) that includes two major Web Applications which are UTMC Core and Public Portal
interfaced with various Web Services and WCF hosted in Windows Services for CRUD activities in DB and establish third party communications.
− The public portal is published via Umbraco Content Management Server.
• Development Methodology: Agile SCRUM based
• Technologies: Microsoft .NET 4.0, SQL Server, IIS, Umbraco (CMS) and Visual Studio 2010.
Live Traffic Management System
Offshore Development, Maintenance, Porting & Production Support for Cloud Amber

26. 26 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Offshore Maintenance and Support of Healthcare – Social Care HIPAA compliant Software Products:
− Referral Valet
− Long Term Care
− Client Service Manager
• Challenge
− No documentation – Current Service Provider reluctant to support knowledge transition.
− Inappropriate Data Modeling and improper data integrity design with missing normalization, constraints and indexing
resulting in performance bottlenecks.
− Over 300+ backlog of issues/bugs, CRQs and enhancements
• Highlights
− Two weeks of Study State – One week of Knowledge Transition – Maintenance commenced from third week
− 80% of Severity-1 Issues (system show-stoppers) were fixed/tested and deployed in 3 months
− Stable State providing routine application maintenance and support in 6 months
Mid-America
Offshore Application Maintenance, Performance Improvement, Support

27. 27 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Project was outsourced by the Global Shared Services Centre of a leading multinational bank.
• Deployment lifecycle of software applications are supported through this system – like,
− Pipeline to Production
− Production to Decommission / Retire / Abort
− Decommission to Production
• Uses powerful business process manager and workflow engine to manage notifications and
approvals.
• Automated email facility integrated with the GAI Workflow for notifications and approvals.
• Integrates with the banks LDAP for authentication.
• Features rich reporting system; downloadable to Excel and PDF.
• Extensively leverages Java and open source technologies.
Global Application Inventory Online
Outsourced Project for Standard Chartered Bank

28. 28 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Web-based System covering wide range of e-HR System Functionalities
• Built a proprietary workflow engine to manage employee structure and hierarchy for
approvals, authorisations, appraisals, leave & attendance etc.
• Incorporates manager & employee self-service features aimed to reduce administrative
workload, time delays and cost.
• Has independent modules to cover recruitment and hiring, skill-mapping, talent
management, talent transformation, appraisals and promotions, leave and attendance,
benefits and planning, transfers and attrition, salary planning, in-sourcing, resourcing and
staffing services vendors.
• Rolled out in over 16 countries in the CEEMEA region of the bank’s operations.
eHR System
Outsourced Project for Citibank

29. 29 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Offshore Maintenance of Corrugator Process
Control and Monitoring System for Qualitek, Inc.
• Development and Integration of License
Management & User Management System for
Simplisys
• Securus Offshore Testing for Sysnet Global
Solutions
• Offshore Development of the Pension
Management System for StraitLogics
• Haulage Management System for a UK mid-sized
IT Services company
• Online Retail Commerce Portal for a UK IT
consultancy
• Legal Practice Management System for
Keyhouse
• Business Continuity Management System –
Offshore Maintenance for Continuity2
• SharePoint Application Development for BDS
Vircon
• Application Development & Maintenance for
MoneyAdvice
• Offshore Testing & Test Automation for Secret
Escapes
• Offshore Testing of VisionPlus-based Payment
Transaction System for FirstData
More Projects…
Sample List of Recent Project Engagements

30. 30 | DSRC Corporate Capabilities Presentation | June 3, 2014
Offshore Delivery Center
Infrastructure & Environment

31. 31 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Central Code Repository.
• Effective Project Management, Bug/Issue
Management System, Project Delivery Reporting.
• Cost effective Team Collaboration and
Communication Tools.
• Overlap of Work Time for effective review and
discussions.
• Low Employee Attrition.
• No hidden or fringe cost overheads – facilities fully
owned and managed by us.
• Projects executed come under the ambit of ISO
9001:2008 based standards and surveillance.
• Effective Customer Liaison – Business, Project, Systems,
Quality and Delivery.
• Effective Definition and Management of –
− Communication
− Processes
− Standards and Operating Procedures
− Weekly Review and Reporting
− SLA
− Delivery and Review Cycles.
• Customer-specific Knowledge and Process
Management.
Features of DSRC’s Offshore Delivery Center
Performance Driven – Adaptive - Successful

32. 32 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Web Servers: TomCat, IIS, WebSphere, WebLogic
• Object Relational Mapping (ORM): LINQ, Hibernate
• Database: MS SQL, MySQL, Oracle, DB2, IMS DB, Adabas,
MongoDB, SQLLite
• Source Code Control: SVN, CVS, Bitbucket, Microsoft Visual
SourceSafe, GitHub
• Testing: Test Complete, QTP, Selenium
• Network Infrastructure: Gigabit LAN, Routers (wired and
wireless), Firewall, Repeaters, Hubs & Switches, Rack
Servers, Structured CAT6 Ethernet Cabling, Ethernet
Network Topology
• Security: Symantec Endpoint Protection, Proventia Email
Filtering, Intruder Detection, Spam Check, Sonic Firewall
• Connectivity: Redundant high speed ISP connectivity,
Secured VPN connectivity for Client Network Access
• Project Management: Jira, Microsoft Project, Bugnet, Bugzilla,
OTRS, GitHub, FogBugz
• Development Platform: Microsoft .NET, Java, PHP, Mainframe
• OS: Windows 2003, Windows 2008 R2, Windows 2010, Windows
7, Windows 8, Windows 2013, Suse Linux, Redhat Linux, Ubuntu
Linux, Solaris, z/OS, MAC OS
• Design Language/Framework: UML, Liferay, Microsoft Visio
• Web Front-end: HTML5, HTML, JavaScript, AJAX, JQuery, CSS
• Framework: MVC, STRUTS, Spring, MFC
• IDE: Visual Studio, Eclipse, MyEclipse, Netbean, Spring IDE
• Application Servers: JBoss, Apache, OAS, WebLogic, WebSphere
• Mobility: Android, Windows, iOS, Titanium Appcelerator,
Xamarin, Sencha
Development Environment
…enabling customers to leverage on our state-of-the-art infrastructure & facilities

33. 33 | DSRC Corporate Capabilities Presentation | June 3, 2014
Quality Control & Information Security

34. 34 | DSRC Corporate Capabilities Presentation | June 3, 2014
“To pursue continuous improvement in business excellence by integrating process, people and
technologies to meet customer expectations every time.”
• QMS based on ISO 9001:2008 standards – certified by Bureau Veritas.
• Scope of Certification: Design, Development, Maintenance and Support of Business
Application Software Products and Services.
Quality Management System (QMS)
Stringent Quality Controls and Procedures in place…

35. 35 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Information & Data Security Procedures in place as part of the QMS –
− Physical & Network Security
− Data Encryption and Masking
− Source Code Control and Obfuscation
− Controls to Manage Email, Internet Access and Devices
− Data Backup
− Symantec Endpoint Security, Sonicwall, Proventia Mail Filtering
• Best Practice to govern Information Security, Controls and Procedures – ISO 27001:2013 process
implementation underway – audit and compliance accreditation before July 2014.
• Data Protection and Security through the entire lifecycle covering Data Usage, Data Transmission,
Data Storage and Data Disposal.
• Policy and Process to classify data, create and manage access privileges and safeguards to protect
customer data.
Data Protection & Information Security

36. 36 | DSRC Corporate Capabilities Presentation | June 3, 2014
Before we wrap up this presentation…

37. 37 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Ongoing Application Maintenance & Support
• New Custom Development Projects
• System Reengineering & Application/DB Performance Improvement
• R & D and Client-specific Solution Prototyping
• Test Management & Test Automation
Candidates for Offshore Project Engagement

38. 38 | DSRC Corporate Capabilities Presentation | June 3, 2014
• Initiate formal Review & Due Diligence, Project Demonstrations & Customer Reference
Checks
• Requirements review and Proposal, Agreements and NDA
• Explore areas where we can support you immediately…
• Test waters; Ramp up slowly!
Suggested Next Steps

39. Q & A?

40. Thank you for your attention!
We appreciate your time and
we look forward to be of support to you!