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Agile 2012 contracting 2 step
- 1. The
Contrac�ng
Two
Step:
Pa�erns
for
Successful
Collabora�ons
Agile
2012
–
Dallas,
TX
The Contracting Two Step:
Patterns for Successful Collaborations
© EBG Consulting, 2012
Mary Gorman
www.ebgconsulting.com
© EBG Consulting, 2012 1
Following is a partial set of slides.
At our workshop Wednesday afternoon
attendees will get a handout with a full
set of slides, along with the worksheets
used in the activities.
I look forward to seeing you there!
~ mary
© EBG Consulting, 2012 2
Mary Gorman
VP Quality and Design,
EBG Consulting
Facilitator, trainer, mentor, agile coach, author
Certified Scrum Master, CBAP® (Certified Business Analysis Professional™)
IIBA® BABOK®(Business Analysis Body of Knowledge®) Team Lead
Author: articles, blog, books
Twitter: mbgorman
Blog: ebgconsulting.com/blog
eNewsletter: Success with Requirements
free - sign up at www.ebgconsulting.com
© EBG Consulting, 2012 3
© EBG Consulting, 2012. All rights reserved. www.ebgconsulting.com
Mary Gorman| mary@ebgconsulting.com | twitter/mbgorman 1
- 2. The
Contrac�ng
Two
Step:
Pa�erns
for
Successful
Collabora�ons
Agile
2012
–
Dallas,
TX
give-away!
© EBG Consulting, 2012 4
start the who’s
music leading
what’s pause or
disrupting end
the rhythm the music
© EBG Consulting, 2012 5
agile team
cross-discipline
architecture
product software
mgmt dev
business test
analysis Ux
© EBG Consulting, 2012 6
© EBG Consulting, 2012. All rights reserved. www.ebgconsulting.com
Mary Gorman| mary@ebgconsulting.com | twitter/mbgorman 2
- 3. The
Contrac�ng
Two
Step:
Pa�erns
for
Successful
Collabora�ons
Agile
2012
–
Dallas,
TX
agile team
interdependence
clearly understood capabilities
support each other
responsible to each other
collaborative
© EBG Consulting, 2012 7
three ?s
am I in or out?
do I have any power and control?
can I use, develop, and be
appreciated for my skills and
resources?
Weisbord, 2004
© EBG Consulting, 2012 8
self-assessment
Name Goals
I offer…
you can depend on me for…
I need…
© EBG Consulting, 2012 9
© EBG Consulting, 2012. All rights reserved. www.ebgconsulting.com
Mary Gorman| mary@ebgconsulting.com | twitter/mbgorman 3
- 4. The
Contrac�ng
Two
Step:
Pa�erns
for
Successful
Collabora�ons
Agile
2012
–
Dallas,
TX
contracting with
team member <> team member
team <> coach
client <> coach
mentor <> mentee
© EBG Consulting, 2012 10
MatchUp
Name Goals
I offer… Who needs my skills
?
I need… Who can I depend on
?
© EBG Consulting, 2012 11
agile team matching up
© EBG Consulting, 2012 12
© EBG Consulting, 2012. All rights reserved. www.ebgconsulting.com
Mary Gorman| mary@ebgconsulting.com | twitter/mbgorman 4
- 5. The
Contrac�ng
Two
Step:
Pa�erns
for
Successful
Collabora�ons
Agile
2012
–
Dallas,
TX
3 Cs of trust
Source: Reina and Reina, 2006
© EBG Consulting, 2012 13
trust
give to get
team commitment is built on
a foundation of
mutual trust
© EBG Consulting, 2012 14
feedback
info about past behavior
delivered in present
may influence future behavior
Source: Seashore, Seashore and Weinburg, 1997
© EBG Consulting, 2012 15
© EBG Consulting, 2012. All rights reserved. www.ebgconsulting.com
Mary Gorman| mary@ebgconsulting.com | twitter/mbgorman 5
- 6. The
Contrac�ng
Two
Step:
Pa�erns
for
Successful
Collabora�ons
Agile
2012
–
Dallas,
TX
feedback
© EBG Consulting, 2012 16
giving feedback
what’s your intention?
who is being served?
© EBG Consulting, 2012 17
receiving feedback
take care of self
be open - not defensive
seek clarification
receiver is totally in control
accept none, some, all
reject none, some, all
Source: Seashore, Seashore and Weinburg, 1997
© EBG Consulting, 2012 18
© EBG Consulting, 2012. All rights reserved. www.ebgconsulting.com
Mary Gorman| mary@ebgconsulting.com | twitter/mbgorman 6
- 7. The
Contrac�ng
Two
Step:
Pa�erns
for
Successful
Collabora�ons
Agile
2012
–
Dallas,
TX
contract stages
entering
MatchUp
working agreements
working
evaluate & adjust
closing
retrospect
© EBG Consulting, 2012 19
open systems
parts interconnect
responsive
sensitive
info flows
self-worth is primary
power and performance secondary
change is welcome
Source: Satir, 1988
© EBG Consulting, 2012 20
successful collaboration
MatchUp profile to communicate the
capabilities you offer and what you need
to be successful
3Cs of Transactional Trust to measure
individual trust-building or trust-busting
behavior
Feedback to enable effective, honest and
positive collaborations
© EBG Consulting, 2012 21
© EBG Consulting, 2012. All rights reserved. www.ebgconsulting.com
Mary Gorman| mary@ebgconsulting.com | twitter/mbgorman 7
- 8. The
Contrac�ng
Two
Step:
Pa�erns
for
Successful
Collabora�ons
Agile
2012
–
Dallas,
TX
references
Gottesdiener, Ellen. Requirements by Collaboration, Addison Wesley,
2002
Reina, Dennis & Michelle Reina. Trust & Betrayal in the Workplace:
Building Effective Relationship in Your Organization, Berrett-Kohler, 2006
Satir, Virginia. The New Peoplemaking, Science and Behavior Books, Inc.,
1988
Seashore, Charles & Edith Whitfield Seashore, Gerald M. Weinberg.
What Did You Say?:The Art of Giving and Receiving FeedBack, Bingham
House Books, 1997
Schwarz, Roger. The Skilled Facilitator: Practical Wisdom for Developing
Effective Groups, Second Edition, Jossey-Bass, 2003.
Weisbord, Marvin. Productive Workplaces Revisited, Jossey-Bass/Wiley,
2004
© EBG Consulting, 2012 22
email mary@ebgconsulting.com
twitter mbgorman
about EBG www.ebgconsulting.com
© EBG Consulting, 2012 23
EBG’s agile services
New Training Solutions
Discovering Product Needs for Agile Delivery
and
Discover to Deliver: Agile Analysis Practices
www. ebgconsulting.com - info@ebgconsulting.com
© EBG Consulting, 2012 24
© EBG Consulting, 2012. All rights reserved. www.ebgconsulting.com
Mary Gorman| mary@ebgconsulting.com | twitter/mbgorman 8