DKV Euroservice company presentation

1. DKV Euro Service
Your partner for the cash-free supply of products and
services on the roads of Europe
Ratingen, April 14, 2015

2. A welcome awaits at over 54,700
acceptance points in 42 countries
DKV is no. 1 in Europe
for cash-free on-the-road supply
with first-class products and services for trucks and mixed fleets
providing a personal customer service and tailor-made solutions at local level
offering the benefits of over 80 years of experience
DKV Euro Service | Page 2

3. we care.
You drive, we care …
... is more than just a tag line at DKV. It´s a way of life.
You drive,
Logistics companies
Transport companies
Mixed fleets
Coach companies & many more
we care.
Based on Partnership
Reliable
Professional
DKV Euro Service | Page 3

4. DKV Euro Service in figures
400
Number of
employees
42
Number of countries
with DKV acceptance
points
5,7
Total turnover
(in billions of EUR)
>2,5Mio.
Number of DKV Cards
& On Board Units
Number of DKV
acceptance points
55,300
Number of
customers
>120.000
DKV Euro Service | Page 4

5. 2014 again a successful year
Turnover 2004 - 2014
in billions of EUR
3,9
2009
4,1
2009
4,6
3,7
2007
3,3
2006
2,3
20052004
5,0
2011
4,3
2011
5,3
2012
5,5
20102008 20132012 2013
5,7
2014
DKV Euro Service | Page 5

6. DKV looks back with pride
1934 DKV formed as service providers to the Reichsbahn (German Railways) for the “last mile” between station
and consumer (DKV is short for Deutscher Kraftverkehr)
1966 DKV invent the fuel card
2007 Euroroute Service formed as service providers for VAT refunds
Eco Performance Award launched in cooperation with the University of St.Gallen to reward sustainability
2008 Accredited as contract issuers for the French toll system TIS PL
2009 75-year company anniversary
2011 Formation of EGRIMA Holding and introduction of group structure
Company headquarters relocated from Düsseldorf to Ratingen
Key products: Polish tolls, online tools
2014 Renaming: EGRIMA becomes DKV MOBILITY SERVICES
The group structure of the company remains unchanged
DKV Euro Service | Page 6

7. At home everywhere
Our sales teams and subsidiaries
are there to answer any question
you might have –
all over Europe
DKV Euro Service | Page 7

8. DKV FUEL DKV TOLL DKV REFUND
DKV
ONLINE-SERVICES
DKV
VEHICLE-
SERVICES
DKV Euro Service –
a strong partner for the whole of Europe
DKV Euro Service | Page 8

9. DKV FUEL
The largest supply network in the
sector selling different brands of fuel

10. Refuel with the DKV CARD
Access to the largest, most extensive network of filling stations in the
sector selling different brands of fuel – covering the whole of Europe
with the largest number of acceptance points for fuel and services
About 60% market share in Germany in the Trucker fuel cards segment
Over 40,000 filling stations and truck stops selling different brands of
products and checked for price and quality
Optimum route planner highlighting the cheapest filling stations along
your route through DKV Station Finder
Low-cost supply programmes aligned to the individual fuel filling
behaviour of our customers (360°approach) with the focus on
safeguarding cash flow
DKV Euro Service | Page 10

11. Powerful Europe-wide cash-free
supply in credit card format
Cash-free in all European countries
Card security thanks to PIN code options and other features
Different limits and performance levels for a better control
Electronic data recording with PIN request for your security
One transparent invoice
Convenient VAT Refund procedures (EU and Norway)
Additional services like emergency service, alternative fuels, ferry
services, vehicle cleaning, customs clearance, rent service, tyres and
repair service and more
DKV Euro Service | Page 11

12. 2009
Letting others do the talking about us!
From 2005 to 2014, the DKV Card was awarded
“Best Fuel Card of the Year”.
In 2015 winning the VR award
„Best brand” in the category
fuel cards of transport fleets
> 11 vehicles
DKV Euro Service | Page 12

13. DKV TOLL
Your professional toll billing partner
Europe-wide

14. Free travel with DKV CARD and
DKV BOX
Billing of all European tolls from one source:
Interoperable DKV BOX SELECT for France (TIS PL),
Spain (VIA T), Portugal (VIA VERDE and SCUT), Belgium
(Liefkenshoek tunnel) and Germany (Warnow tunnel and
Herren tunnel) as well as secure truck parks in France and
Spain.
DKV BOX TIS PL for registration and accounting of the
French motorway tolls (TIS PL), secure truck parks in
France as well as tunnel in Germany (Warnow tunnel and
Herren tunnel) and Belgium (Liefkenshoek tunnel)
DKV CARD for the manual cashless settlemet of toll fees
in advance
DKV Euro Service | Page 14

15. Quality all the way – billing of all tolls
in Europe
Discount advantages in many countries, e.g., TIS PL in France
Full range of services for motorway tolls, tunnel and bridge charges
Combined transport service – Trucks or trailers are placed on a special train for further
transport.
Customs clearance including cashless payment of duty fees
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 15
REFUND

16. Quality all the way – billing of all tolls
in Europe
Distance-based tolls in Germany
(Toll Collect)DE
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 16

17. Quality all the way – billing of all tolls
in Europe
Distance-based tolls in Austria
(GO Maut)AT
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 17

18. Quality all the way – billing of all tolls
in Europe
Eurovignettes for the Benelux countries, Denmark and SwedenDK
SE
Benelux
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 18

19. Quality all the way – billing of all tolls
in Europe
Tolls on French and Spanish motorways with the DKV BOX SELECT
or the DKV CARD
FR
ES
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 19

20. Quality all the way – billing of all tolls
in Europe
Electronic Vignette for Great BritainGB
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 20

21. Quality all the way – billing of all tolls
in Europe
Tolls on Italian motorways with ViaCard/DKV and Telepass plus discount opportunities
through CONSORZIO DKV Euro ServiceIT
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 21

22. Quality all the way – billing of all tolls
in Europe
Tolls on Czech motorwaysCZ
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 22

23. Quality all the way – billing of all tolls
in Europe
Tolls on Polish motorwaysPL
DE AT Benelux DK SE FR ES IT CZ PLGB
DKV Euro Service | Page 23

24. DKV REFUND
More time to do business

25. Including optimum cash flow benefits
Convenient, trouble-free refunds through just one service provider in 26 EU countries
with DKV REFUND NORMAL
Smooth recognition of DKV invoices by all European tax authorities – even on
invoices not issued by DKV
Immediate crediting of VAT to DKV invoices (only DKV REFUND NET INVOICE*)
For the customer a much easier way of obtaining VAT refunds – with full cost
control
Improved cash flow with foreign VAT offset against DKV invoices
Refunds of some of the fuel tax paid in Belgium, France, Italy, Spain and Slovenia
Opportunity to pass the complicated, time-consuming task of applying to the
relevant authorities on to DKV Euro Service
*NIP is not available in the following countries: Greece, Latvia, Switzerland.
DKV Euro Service | Page 25

26. DKV ONLINE-SERVICES
Full information at all times

27. Plan ahead online with DKV
DKV MAPS
Europe-wide station finder with route planner und toll
calculator
Presentation of vehicles based on their position
Plan-Is-comparison of planned and actually driven route
Free of charge – plan individual routes* throughout
Europe or stay informed of the best diesel prices in the
area
* Route planner is an extension of DKV MAPS and available free of charge to all
DKV customers after login
DKV Euro Service | Page 27

28. On the way well informed
DKV APP
Quickly check out the next station that accepts DKV
Sorting of DKV acceptance points by distance
If you lose your DKV CARD or find yourself in an emergency,
you can dial the most appropriate DKV Service Line
anywhere in Europe, and even more, directly from the app.
Targeted searching and saving of routes using a wide range
of app filters, like fuel station brand or fuel type
Comprehensive Favorites management and flashlight feature
DKV Euro Service | Page 28

29. The easiness of self-government
DKV COCKPIT
Preserve and process master data online at any time
Order individual DKV products and services
Add new users and check and control their purchase
restrictions
Significant reduction of your administrative overhead
because you can now access and customize recorded
data any time
DKV Euro Service | Page 29

30. Plan ahead online with DKV
DKV eREPORTING
Transaction data, lists of journeys on which tolls were paid, vehicle performance
and fuel consumption figures, CO₂ emissions
Customized reports by vehicle, card number, cost centre etc.
Automatic warnings, e.g. in the event of excessive fuel purchases, if unauthorized
routes are taken or if litre or EUR fuel ceilings are exceeded
DKV INTERFACES
Integration of transaction data, toll passage lists and geo-position data via the
standardized WebService-Interface
DKV Euro Service | Page 30

31. DKV VEHICLE SERVICES
Stay mobile

32. One number that covers all
eventualities
DKV ASSIST – provides customers in more than 40 European countries with
comprehensive solutions round the clock:
Emergency assistance in over 40 countries
Service partner with years of experience and the latest equipment
Extensive, Europe-wide network of repair garages for simple and complex repairs
Provision of security services whenever cash is needed there and then in an
emergency
Assistance with replacement documents
Truck, coach and car rental
24h DKV CARD blocking
DKV Euro Service | Page 32

33. Mobility Europe-wide
Other services, among the rest, are:
Truck, trailer, coach and car rental from modern fleets of vehicles through DKV Rental
Service partners (DKV RENT)
Simple and complex repairs, tyre damages, glass breakage and
much more (DKV REPAIR)
Interior and exterior cleaning of vehicles – DKV offers a service network of approximately
10,000 locations for cars and small trucks and vehicle wash- and cleaning facilities for all
trucks and utility vehicles at our special partners in more than 900 locations throughout
Europe (DKV WASH)
Fully electronic license check with reminder function (DKV DRIVER)
DKV provides you with reliable escorts for dangerous goods transports round the clock
Combined transport service and comfortably get from A to B on the "rolling highway"
DKV Euro Service | Page 33

34. ECO PERFORMANCE AWARD
Since 2007
International Competition open to companies within the
transport sector
Sound scientific basis through cooperation with the
University of St. Gallen
Rewarding companies that successfully combine efficiency with an
awareness of ecological and social issues
Prizes of EUR 10,000 each in 2 different categories
Top-class panel from the world of politics, the media, industry,
science and DKV
Our green side is your gain
DKV Euro Service | Page 34

35. Competitive advantage due to
CO₂-compensation
DKV CARD CLIMATE
Your fleet will be driving 100 percent CO₂-neutral.
As you will be investing an additional amount into certified climate
protection projects for every litre, this will attest to the complete
offset of CO₂ emissions.
DKV climate protection projects (Gold Standard projects):
Wind power in Turkey
Biomass cookers in China
Solar cookers on Madagaskar
Our partner:
DKV Euro Service | Page 35

36. Innovative on the move – with
DKV fuel and charging CARD
DKV CARD +CHARGE
Refuel Diesel and gasoline PLUS electricity
More than 2,000 charging points in Germany
Independent from a manufacturers
Availability of a mobile application with localization and
navigation to charging points
Two automated access method:
either with RFID chip card or using a Mobile App
One invoice for everything
DKV Euro Service | Page 36

37. Thank you for your interest!
DKV EURO SERVICE GmbH + Co. KG
Balcke-Dürr-Allee 3
D-40882 Ratingen
Germany
Tel.: +49 2102 5518-0
Fax: +49 2102 5518-192
info@dkv-euroservice.com
www.dkv-euroservice.com
24h-Serviceline: 0800 358 358 3
DKV Euro Service | Page 37