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                The CABA Building Intelligence
                Quotient programme
                David Katz*, Jiri Skopek
                Building Intelligence Quotient Consortium, Toronto, Ontario, Canada



                The article describes the web-based Building Intelligence Quotient (BiQ) programme, developed for
                the Continental Automated Buildings Association (CABA). The initial BiQ beta testing and the BiQ
                corporate portfolio analysis are reported. The BiQ rates building automation systems in existing large
                office buildings and supports the integrated design and life-cycle costing processes. It contributes to
                the increasing convergence of green and intelligent building programmes. Using the BiQ for rating the
                intelligence of building automation contributes to the knowledge of building performance and enhances
                intelligence within the building industry. The BiQ reflects the convergence of information technology
                to all building and business enterprise systems contributing to the acquisition of knowledge that can
                positively guide future decision making and action. Using the BiQ and comparing the BiQs across
                corporate portfolios provides new ways that various stakeholders can learn from actual building
                performance and improve decision making for the automation systems of future buildings. The BiQ
                can be a key part of developing individual and collective intelligence in relation to building design and
                operation. The BiQ report is a feedback mechanism that shows what is working and what is not. The
                BiQ and other CABA programmes contribute to the notion of feedback and intelligence.


                Keywords: automation; BiQ; building; CABA; energy management; feedback; Green Globes;
                intelligence; quotient; rating



                INTRODUCTION                                                    a web-based building automation intelligence
                The Continental Automated Buildings Association                 rating programme that uses the Green Globes
                (CABA) is a trade association for building                      web platform already in use by the Building
                automation that performs collaborative research                 Owners and Managers Association (BOMA) and
                and seeks to educate the industry in the benefits               other organizations in Canada.
                of the members’ products and services. CABA                         The BiQ is an educational and information
                members, which include many world-leading                       programme that is governed by the IIBC BiQ
                companies, can join its Integrated and Intelligent              advisory committee members who are also
                Building Council (IIBC) which focuses on the                    independent consultants or CABA members
                larger building automation, while other members                 representing their companies. The BiQ is equally
                focus on the SMART Home. The IIBC selected                      supportive of all CABA member intelligent
                a consortium of three CABA members to                           products, technology and protocols to avoid
                develop the Building Intelligence Quotient (BiQ),               any conflict of interest. This article describes



                *Corresponding author. E-mail: dkatz@sustainable.on.ca


                Intelligent Buildings International 1 (2009), 277–295 doi:10.3763/inbi.2009.SI05
                © 2009 Earthscan ISSN: 1750–8975 (print), 1756–6932 (online) www.earthscanjournals.com




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278 Katz, Skopek


            the background and key features of the BiQ               Ronald Zimmer, CABA president and chief
            and presents an analysis of the results of beta          executive officer, indicates that the BiQ ‘is
            testing on a building portfolio.                         designed to paint a clear picture of your
                                                                     building intelligence performance against best
            THE BUILDING INTELLIGENCE                                practices for design, installation and operation’
            QUOTIENT PROGRAMME                                       that ‘gives practical advice for improvements,
            Over the past 20 years there has been                    offers resources for making the upgrades, and
            considerable debate about the concept of an              provides additional information on relevant
            ‘intelligent’ building. Work has been undertaken         strategies and technologies’ (Katz, 2007). The
            in many forums to define and quantify the                BiQ tool allows property owners and managers
            term; the end result of these efforts is that            to receive a rating of a building’s intelligence
            an intelligent building is not just one thing.           and provides design guidance to ensure
            Indeed, Clements-Croome (2004), Kell (2005),             that all relevant issues are considered when
            Wong et al. (2005) and others emphasize the              making a choice of subsystems and their level
            multiplicity of definitions of an ‘intelligent’          of integration. Owners and developers with
            building. However, a consistent notion within the        multiple properties can also use the tool to
            term intelligent building is the use of technology       assess and compare the building intelligence
            and processes to create a building that is safer         systems in their portfolio. In addition, as more
            and more productive for its occupants and more           and more buildings are BiQ verified, point
            operationally efficient for its owners. Moreover,        scores will be aggregated in an anonymous
            the result of implementing these intelligent             database, enabling users to analyse how their
            technologies and processes are buildings that            building intelligence design performs in relation
            cost less to operate and are worth more to their         both to the median and to buildings that are
            occupants and owners. For building projects              similar in terms of type and region.
            that are owner occupied, such as corporate,                   The assessment process is conducted
            government and institutions, the benefits of an          completely online and thereby provides owners
            intelligent building provide an immediate return-        and managers with the ability to keep their
            on-investment in terms of higher employee                assessment up to date as the buildings are
            productivity and reduced operating expenses. For         retrofitted and building intelligence changes.
            commercial developments, intelligent building            Building intelligence results in higher building
            projects are expected to result in above-market          value, improved comfort, security, flexibility and
            rents, improved retention, higher occupancy              reliability while reducing costs and increasing
            rates and lower operating expenses.                      productivity. Lower costs and higher property
                 What, then, are the technologies and processes      and lease values can result in aggressive return-
            required to create intelligent building projects,        on-investments and are clear justifications for
            whether new construction or retrofit? The BiQ            making buildings more intelligent.
            determines the technological requirements to make             The BiQ assessment is based on asking
            a building ‘smarter’ by assessing the status of the      a series of questions pertaining to integrated
            building’s intelligent technology. The BiQ rating tool   design processes, the presence and integration
            has three key functions. It serves as:                   of intelligent building subsystems, failure and
                                                                     emergency operations, and building support
            ● a means to evaluate and measure the ‘value’            and maintenance. Based on this information,
                of intelligent building performance;                 the BiQ then generates a report providing
            ● a design guide for the integration of building         benchmark ratings as well as recommendations
                intelligence in new building projects; and           for improvements in the following categories:
            ● a building automation retrofit action plan tool.       communication systems; building automation;




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CABA Building Intelligence Quotient programme 279




                FIGURE 1 BiQ chart in report (screen capture)



                annunciation, security and control systems;                portfolio analysis services. Firms with more than
                facility management applications; and building             one property undergoing BiQ assessment will be
                structure and systems (Figure 1).                          able to purchase a corporate portfolio analysis in
                                                                           order to compare all their buildings. Undertaken
                VALIDATION OF BiQ                                          by BiQ professionals, validation and analysis will
                In order to ensure that the responses to the               allow for a more personalized, detailed on-site
                questionnaire that produces the BiQ are truly              examination of intelligent building systems.
                representative of the actual building automation,               The initial validation on one of the early, high
                CABA has also introduced a validation, training            BiQ-rated facilities was performed by the BiQ
                and award programme to complement the BiQ                  authors and it showed the benefits of this feedback
                programme. In order to create added value                  loop. Whereas most of the BiQ answers provided
                for BiQ users, CABA is implementing this                   by the facility manager were correct, the building
                independent validation procedure similar to                automation staff member we reviewed them with
                the many other building rating systems. For an             was more knowledgeable about each system and
                additional fee, validation will provide BiQ users          pointed out some errors in the answers. While
                with an individualized site visit by a professional to     it lowered the BiQ rating from 81 per cent to
                determine whether their property actually conforms         74 per cent, the validation site visit was beneficial
                to the BiQ criteria they entered into the website          and well received. It enabled the staff member
                questionnaire. BiQ professionals will also provide         responsible for building automation to take the




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280 Katz, Skopek


            visitors to meet the IT manager and observe us       of a commercial building portfolio using the
            discussing the possible areas for convergence        BiQ. The portfolio study was compiled from
            to provide more building automation features.        individual building reports generated by the BiQ
            Bringing down the barriers of the ‘silos’ relating   online assessment software during the initial
            to areas of IT network security and responsibility   beta testing of the programme. The purpose of
            contributes to possible collaboration by different   the corporate portfolio analysis was to:
            departments to increase the intelligence of the
            building. To meet the demand for BiQ users, BiQ      ● compare the performance of multiple buildings
            validations and BiQ corporate portfolio analysis,      and identify some common strengths and
            the BiQ Consortium is developing a BiQ training        weaknesses;
            programme with an educational institute. The         ● establish meaningful performance benchmarks
            programme will train and certify evaluators,           against which all buildings may be evaluated.
            giving them the skills required to undertake
            BiQ evaluations and assign validation scores.        The BiQ portfolio summary serves to show, at
            Professionals seeking BiQ evaluator certification    a glance:
            may be engineers, system integrators or technical
            experts in building automation.                      ● the achievements and weaknesses of the
                 Validation scores from the BiQ tool will           various facilities;
            be used by supporting associations and the           ● a means to inform the decision-making
            industry at large to assess the intrinsic value        process, by highlighting strengths, red-
            of a building. Once a building is assigned             flagging areas that may benefit from a closer
            either platinum, gold or silver validation by          examination, and promoting the adoption of
            a BiQ professional, CABA will acknowledge              realistic targets for improvement;
            the validation by issuing a plaque to the            ● to be one component of a larger analysis of
            building’s owners or managers. Rated                   the corporate building portfolio that could
            buildings will be eligible to win awards.              serve as a national or regional benchmarking
            The BiQ awards programme will recognize                and comparison.
            buildings that exhibit excellence in building
            intelligence integration and that rate high on       Each building has been given an individual BiQ
            CABA’s building intelligence assessment. The         report containing recommendations to improve
            top three BiQ validated buildings will receive a     its performance. This report highlights some
            CABA Intelligent Building Award at an annual         common areas that may be considered for
            awards ceremony.                                     improvement. Implementing these measures
                 Currently, CABA is negotiating with the         would raise the benchmarks further.
            Appraisal Institute, the International Facility
            Management Association and other associations        RESULTS
            to endorse the tool. Utility regulators can use      Report data for the individual buildings was
            the BiQ as part of their energy management           inputted online at www.building-iq.com, but
            and demand response incentive programmes             none of the beta test data has been third-party
            facilitated by enhanced and more intelligent         verified. Figures 2–11 show the BiQ on the
            building automation systems.                         y axis for each building noted by a letter on the
                                                                 x axis. The BiQ rating is a percentage based on
            BETA TEST OF BiQ AND CORPORATE                       the number of points received for ‘yes’ answers
            PORTFOLIO ANALYSIS                                   out of the possible 1000 point total. Tables 1–6 are
            During the spring of 2006, EDC Energy and            for the individual sections of the BiQ programme.
            Environment Canada carried out an assessment         They show areas where performance is consistent




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                (either high with a check mark or low with an X)         to the trend, there is an incongruousness in the
                for most of the buildings in this section of the         low performance of building D (a relatively new
                BiQ assessment. In addition, at the bottom of            building) and the high performance of building G
                each table, the buildings are given a ranking from       (a relatively old building). The features that have
                1 to 13 with duplicate numbers where scores for          made building G a high-performance building
                this section are equivalent.                             could be considered for some of the low-scoring
                                                                         buildings such as building D.
                BUILDING SCORES
                The average BiQ score for the corporate portfolio        SYSTEMS OVERVIEW
                buildings was 56.1 per cent (Figure 2). Building F ,     This section identifies the key systems and
                the newest building to be assessed (2006) and one        functions that are found in the buildings. Buildings
                of the largest, illustrates the scope of intelligent     F and K achieved the highest scores (Figure 4).
                buildings’ best practices.                               These building operators or their support staff
                                                                         possess the appropriate skills for all aspects of
                BiQ BUILDING SCORES AND AGE                              configuration and maintenance tasks such as
                There is a meaningful relationship between the           diagnosing problems, performing repairs, automatic
                overall scores and building ages (Figure 3).             and/or manual configuration for tenant charges,
                Most of the newer buildings achieved relatively          custom applications for specific requirements of
                higher scores. Naturally, the newer technologies         the buildings, monitoring of operations, etc.
                in building automation and management
                applications, such as power distribution to              POWER DISTRIBUTION
                offices, voice and data systems to offices and           All office equipment requires easy access to
                subsystem operation in degraded mode and                 electricity. A well-designed building provides
                building automation system (BAS), are factors            flexible and easy access for changing electrical
                that improve the building’s performance. Contrary        requirements. Building F achieved the highest




                 100

                  90
                                                          81
                  80
                                                                69             69
                  70                                                                           65
                                60                                       60                                    57
                  60
                                                                                                                      Ave.: 56.1%
                                           54                                        50
                  50
                         45                     44
                                                     41
                  40
                                                                                                       35
                  30

                  20

                  10

                   0
                          A     B      C        D    E     F     G        H     K      L         M       N       P

                FIGURE 2 BiQ overall scores




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282 Katz, Skopek


                                                                                                                              Ages
                                                                                                                              Overall scores
                      90

                      80                                                            81

                      70                                                                       69           69
                                                                                                                                  65
                      60                      60
                                                                                                                                                    57
                                                       54
                      50                                                                                                 50
                                    45                          44
                      40                                                  41                                                                        40
                                                                                                                                           35
                      30            28                                                                                                     28
                                                       26                                                   25                22
                                                                          22                   23
                      20

                      10                                                                                     10

                                              3                 1
                       0
                                A         B        C        D         E         F          G            K            L        M        N        P

            FIGURE 3 Building scores and age



                100                                                                             95
                                                                 98
                 90                                                                                                            85
                                                                                                                                       81
                                                                               77
                 80
                                                                                                             73
                                                   70
                 70                                                                                                                             Ave.: 71%
                                     62                                                  63
                                              60                                                                         58
                 60
                           53
                                                            49
                50

                40

                30

                20

                10

                 0
                           A         B        C        D    E         F        G          H         K            L        M        N       P

            FIGURE 4 Systems overview sub-scores


            performance in this regard (100 per cent) and                                and reference websites that provide White
            building E achieved the lowest score (20 per cent)                           Papers and further information on the specific
            (Figure 5). The BiQ report provides ‘opportunities                           features of building automation. The following
            for improvement’ and hyperlinks to educational                               items are some of the common ‘opportunities




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Katz.indd 283
                                                                      TABLE 1 Power highlights of buildings – power distribution

                                                                                                                Building Code          A         B       C        D        E       F       G       H       K       L       M       N       P
                                                                       Building support isolated ground                                ×     ×           ✓    ×           ✓        ✓       ✓       ✓       ×       ✓       ✓       ✓       ×
                                                                       Building unaffected by sources of interference                  ×     ×           ✓    ×           ×        ✓       ✓       ✓       ✓       ✓       ✓       ✓       ✓
                                                                       Building’s distribution power managed in secured room           ✓        ✓        ✓    ×           ×        ✓       ✓       ✓       ✓       ✓       ✓       ✓       ✓
                                                                       UPS capable of supporting normal office operations              ✓        ✓        ×    ✓           ×        ✓       ×       ✓       ×       ✓       ×       ✓       ×
                                                                       Sufficient stand-by power for office                            ×        ✓        ✓    ✓           ×        ✓       ×       ×       ×       ✓       ×       ✓       ×
                                                                       Building generates power even when the grid is functional       ×        ✓        ×    ×           ×        ✓       ×       ×       ×       ×       ×       ×       ×
                                                                                                                 Building Rank         11        5       7       12       13       1       6       4       7       2       7       2       7




                                                                      TABLE 2 Performance highlights of buildings – voice and data systems

                                                                                                              Building Code        A        B        C       D        E        F       G       H       K       L       M       N       P
                                                                       Isolated technical ground                                   ✓        ✓        ×       ×        ✓        ✓       ✓       ✓       ×       ✓       ✓       ✓       ✓
                                                                       Separation between power wiring and data                    ✓        ✓        ✓       ✓        ✓        ✓       ✓       ✓       ✓       ✓       ✓       ✓       ✓
                                                                       Communications cabling managed in secured rooms             ×        ×        ×       ×        ×        ×       ×       ×       ×       ×       ×       ×       ×
                                                                       Power failure transfer                                      ×        ✓        ✓       ×        ×        ✓       ×       ✓       ✓       ✓       ✓       ✓       ✓
                                                                       Resilient external communications                           ×        ✓        ✓       ×        ×        ✓       ×       ✓       ✓       ✓       ×       ✓       ✓
                                                                                                              Building Rank        7        11       4       13       12       1       7       6       9       1       9       4       1




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                                                                      TABLE 3 Performance highlights of buildings – intelligent building system features

                                                                                                                Building code       A       B        C       D        E       F       G       H        K       L        M        N       P
                                                                       Detection of intrusion at the site perimeter              ×      ✓        ✓       ✓        ✓       ✓       ×        ✓       ×       ×        ×        ×       ×
                                                                       Monitoring alarms by a corporate central facility         ✓      ✓        ×       ×        ×       ✓       ×        ✓       ✓       ✓        ✓        ✓       ✓
                                                                                                                                                                                                                                             284 Katz, Skopek




                                                                       Retention policy for archiving video recordings           ×      ✓        ✓       ✓        ×       ✓       ✓        ×       ✓       ×        ×        ✓       ✓
                                                                       Leak – moisture detection on water-handling systems       ×      ×        ×       ×        ×       ×       ✓        ×       ✓       ×        ×        ✓       ×
                                                                       Broadcast pre-recorded messages by central fire alarm     ×      ✓        ✓       ×        ✓       ×       ×        ×       ×       ×        ✓        ✓       ✓
                                                                       Humidity control




                       Intelligent Buildings International 1 (2009)
                                                                                                                                 ×      ×        ✓       ✓        ×       ✓       ×        ×       ✓       ×        ×        ✓       ×
                                                                                                                Building Rank    11         7        5       12       9       1       3        6       2       10       13       3       8




                                                                      TABLE 4 Performance highlights of buildings – building/facility management

                                                                                                              Building code     A       B       C        D        E       F       G       H        K       L        M        N       P
                                                                       Work order reporting to/from PDA devices                 ✓       ✓       ×        ×        ×       ×       ×       ×        ×       ✓        ✓        ✓       ✓
                                                                       Equipment runtime and maintenance alarm integration      ×       ✓       ×        ×        ×       ✓       ×       ×        ✓       ×        ✓        ×       ×
                                                                       Utility sub-metering of tenants                          ×       ×       ×        ×        ×       ✓       ✓       ×        ✓       ×        ×        ×       ✓
                                                                       Water sub-metering of major uses or tenants              ×       ×       ×        ×        ×       ✓       ✓       ×        ✓       ×        ×        ×       ×
                                                                                                              Building Rank     12      6       13       9        9       1       2       11       3       5        7        7       4




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                                                                      TABLE 5 Performance highlights of buildings – subsystem operation in degraded mode

                                                                                                                            Building Code     A    B    C        D         E       F       G       H       K       L     M    N   P
                                                                       HVAC ability to meet the failure/emergency operations                  ×    ✓    ✓        ✓         ✓       ✓       ✓       ✓       ✓       ×     ×    ✓   ✓
                                                                       Fire system ability to meet the failure/emergency operations           ×    ✓    ✓        ✓         ✓       ✓       ✓       ✓       ✓       ×     ×    ✓   ✓
                                                                       Automatic/manual recon fig. after partial failure in security system   ×    ✓    ✓        ×         ✓       ✓       ✓       ×       ✓       ×     ✓    ✓   ✓
                                                                       Automatic/manual recon fig. after partial failure in fire system       ×    ✓    ✓        ×         ✓       ✓       ✓       ×       ✓       ×     ✓    ✓   ✓
                                                                                                                            Building Rank     12   1    1        10        9       1       1       8       1       13    11   6   7




                                                                      TABLE 6 Performance highlights of buildings in subsystem operation – a building automation environment

                                                                                                                   Building code          A   B    C        D         E        F       G       H       K       L        M     N   P
                                                                       Network access interaction with other systems                      ✓   ✓    ×    ✓            ×         ✓       ×       ✓       ✓       ✓        ×     ✓   ✓
                                                                       Remote access from offsite                                         ✓   ✓    ×    ✓            ×         ✓       ✓       ×       ✓       ✓        ×     ✓   ✓
                                                                       BMS equipment's ability to share a common user interface           ✓   ✓    ✓    ✓            ×         ✓       ×       ×       ✓       ✓        ×     ✓   ✓
                                                                       BMS equipment's options for user authentication                    ✓   ✓    ×    ✓            ×         ✓       ×       ×       ✓       ✓        ×     ✓   ✓
                                                                       Same kind of termination equipment utilized for all cables         ×   ✓    ✓    ×            ×         ✓       ✓       ✓       ✓       ✓        ×     ✓   ✓
                                                                       Structured cabling design based on TIA recommendation              ×   ✓    ×    ×            ×         ✓       ✓       ✓       ✓       ×        ×     ✓   ×
                                                                                                                   Building Rank          8    3   11       10        13       1       6       5       2       8        12    4   7




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                100
                                                           100
                 90                                                                   86          86

                 80
                                                                          74
                               70
                 70
                                                                     62
                 60                                                                                            Ave.: 60.3%
                                       52                                      52           52           52
                50
                       42
                40                            36

                30
                                                      20
                20

                10

                 0
                        A       B       C       D          E     F   G    H      K     L     M      N      P

            FIGURE 5 Power distribution sub-scores



            for improvement’ that were generated for this                 with 45 per cent, achieved the lowest score. This
            section by the BiQ reports:                                   section evaluates the following infrastructure for
                                                                          these applications within the buildings: technical
            ● isolated ground power distribution;                         ground isolation, suitable separation between
            ● distribution power cabling managed in secured               power wiring and data cabling to minimize
                 rooms;                                                   electromagnetic interference, dedicated rooms
            ● UPS capability to support normal office operations;         for data and telephone interconnection, passing
            ● protection against sources of interference;                 communications link from building to the common
            ● sufficient standby power to maintain full office            carriers through a secured route, etc. (Table 2).
                 operations;
            ● sufficient fuel for standby power to operate                CONNECTIVITY OPTIONS
                 for the required time frame.                             The volume of data being transmitted across
                                                                          internal and external business networks has
            VOICE AND DATA SYSTEMS TO OFFICES                             grown exponentially. Communications between
            Communications infrastructure is crucial to today’s           the buildings and the outside world can be
            business operations, irrespective of the nature of            achieved using many different technologies and
            the business. In a suitable design, systems must              communications media. These links can be used
            be sized and designed to maintain the required                to transmit voice, data and images. This section
            separation between voice and data cable and wiring            explores the range of options available within the
            systems to minimize electromagnetic interference.             buildings independently of the applications they
            Current trends are towards a convergence between              may serve. Many of the options described may
            data, which can include telephony and computer                not be needed unless the building has particular
            network data. Such cabling can also be used to carry          needs, therefore the absence of these individual
            video, as in television or surveillance applications.         systems should not be regarded as a weakness
            According to Figure 6, eight building scores are              in the building’s system. The average score is
            above the average (81.8 per cent) and building D,             47.3 per cent (Figure 7). Building G achieved the




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                 100
                                         92             100                            100                      100
                                                                                                          92
                  90                                                          85
                          82                                         82
                                                                                     78              78                      Ave.: 81.8%
                  80
                                 70
                  70
                                                      60
                  60

                  50                           45
                  40

                  30

                  20

                  10

                    0
                           A      B      C      D       E      F      G        H       K     L         M        N      P

                FIGURE 6 Voice and data systems sub-scores




                 100
                                                                     92
                   90

                   80                                         75              76

                   70
                                  60
                   60                                                                                56

                   50                                                                 44
                                         40     40     40                                                                   Ave.: 47.3%
                   40
                                                                                                               33
                          30                                                                                          30
                   30

                   20

                   10
                                                                                             0
                    0
                           A      B      C       D      E      F      G        H       K      L        M        N       P

                FIGURE 7 Connectivity options for the building sub-scores



                highest score (92 per cent) whereas building L                ● private satellite link, micro-wave link or
                had a score of zero in this section.                               wireless link;
                   The following are some suggestions for                     ● common carrier-based broadband;
                improving the buildings’ performance that were                ● private third party-based broadband;
                generated for this section by the BiQ reports:                ● privately owned broadband.




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            INTELLIGENT BUILDING SYSTEM FEATURES                         BUILDING/FACILITY MANAGEMENT
            Intelligent systems within a building relate to              APPLICATIONS
            electronic controls that interact with each other,           An intelligent building can help those responsible
            for example, access control systems, lighting                for operating the building to use enhanced
            control systems and surveillance systems.                    tools to manage the building. Thus, intelligent
            The ability of an alarm system to influence                  buildings are capable of reporting when lamps or
            the activities of the surveillance system, or                HVAC filters need to be replaced. In this survey,
            of a fire system to influence the actions of                 five buildings scored greater than 43.3 per cent,
            the lighting control system, are examples of                 the average score (Figure 9). Building F achieved
            interaction between systems leading to ‘greater’             the highest score (85 per cent) and building C the
            intelligence. The following section is designed              lowest score (20 per cent). The graph shows a
            to probe the existence and effectiveness of                  low level of building/facility management in most
            these types of systems. The average score                    of the buildings. The buildings’ performance
            in this category is 51.6 per cent (Figure 8).                could be improved by integrating building/facility
            Building F achieved the highest score (68 per                administrative and maintenance applications
            cent) and building M the lowest score (29 per                such as these opportunities that were generated
            cent). The following opportunities that were                 for this section by the BiQ reports:
            generated for this section by the BiQ reports
            and may be considered for improvement of                     ● work order generation through on-line, web-
            the buildings:                                                 enabled user interface;
                                                                         ● work   order processing using PDA-type
            ●    access control technologies;                              devices;
            ●    intrusion detection alarm;                              ● equipment runtime and maintenance alarm
            ●    monitoring and annunciation;                              integration;
            ●    building automation system;                             ● scheduled or predicted maintenance
            ●    condition monitoring.                                     requirements;




                100

                 90

                 80
                                                               68
                 70
                                       59                           60         61                 60
                 60
                               51                                        54
                                                       48                            46                 49
                 50                                                                                           Ave.: 51.6%
                       45                      42
                 40
                                                                                           29
                 30

                 20

                 10

                  0
                        A       B       C       D          E    F   G     H     K      L     M      N     P

            FIGURE 8 Intelligent building system features sub-scores




            Intelligent Buildings International 1 (2009)




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CABA Building Intelligence Quotient programme 289


                 100
                                                           85
                  90
                                                                   78
                  80                                                              74
                  70

                  60
                                                                                                              51
                  50                                                                    46
                                 41                                                                                  Ave.: 43.3%
                  40
                                              29     48                   28                  30       30
                  30
                          22            20
                  20

                  10

                    0
                          A      B      C      D      E      F     G       H       K      L     M        N       P

                FIGURE 9 Building/facility management sub-scores



                ● database recording related to fire and life             ● ensure that there is automatic or manual
                   safety apparatus, ventilation           dampers,            reconfiguration after partial system failure of
                   circulating fans and filters.                               the HVAC, lighting, security and fire alarm
                                                                               equipment.
                SUBSYSTEM OPERATION IN DEGRADED
                MODE                                                      SUBSYSTEM OPERATION IN A BUILDING
                Previous sections of the BiQ survey have                  AUTOMATION ENVIRONMENT
                identified a number of different subsystems               This section addresses the specific intelligent
                required to maintain the proper functioning of            subsystems that operate within a building that
                a building. Over time, many subsystems will               also has an extensive BAS. The interaction
                experience occasional and partial failures. Proper        between these various systems, as well as the
                planning and testing may enable such failures             requirements for each to have communications,
                to go unnoticed by building occupants. Thus,              power and sensors, leads to duplication and
                for example, if the power system fails but the            the possibility of repeated measurements of
                building remains illuminated, most occupants              common parameters. An intelligent building can
                would not recognize the situation as a failure.           reduce or eliminate such redundancies. The
                In terms of subsystem operation in degraded               average score for the portfolio is 57.6 per cent
                mode, seven buildings scored above the average            (Figure 11). Building F achieved the highest
                score (72.3 per cent) (Figure 10). Building L had         score of 95 per cent whereas building E scored
                the lowest score (21 per cent). The following are         zero. Table 6 shows how the buildings were
                some specific suggestions for improving the               rated for the section on subsystem interaction
                buildings’ performance that were generated for            performance opportunities.
                this section by the BiQ reports:
                                                                          INTEROPERABILITY AND
                ● HVAC, lighting, security and fire alarm                 INFORMATION EXCHANGE
                   equipment should meet the failure and                  The interaction between the various subsystems can
                   emergency operations requirements;                     provide interoperability to the building automation



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290 Katz, Skopek



                100
                          100               100            100               100            100
                 90                                                                                        86
                                                                                                                79
                 80
                                                                               68
                                                                                                                        Ave.: 72.3%
                 70
                                                       61
                                               57
                 60

                 50
                                                                                                      39
                 40
                       29
                 30
                                                                                              21
                 20

                 10

                  0
                        A       B       C         D        E        F   G          H    K         L    M    N       P

            FIGURE 10 Subsystem operation in degraded mode sub-scores



                100
                                                               95
                 90                                                                    83
                                82                                             80                          81
                 80
                                                                        71
                 70
                                                                                                                61
                 60    56                                                                     56
                                                                                                                        Ave.: 57.6%
                 50                            44
                 40

                 30                    24
                                                                                                      16
                 20

                 10
                                                       0
                  0
                        A       B       C         D    E            F   G          H   K      L       M    N    P

            FIGURE 11 Subsystem operation in a building automation environment sub-scores




            systems and can play a major role in the overall                   of information and building automation systems.
            intelligence of a building. Both the IIBC efforts and              CABA and industry leaders created oBIX (www.obix.
            the BiQ programme promote open, rather than                        org), an industry-wide initiative to define XML-based
            the historical closed, proprietary building automation             and web services-based mechanisms for building
            systems. CABA members established a committee to                   control systems. oBIX will allow the building control
            work on creating a standard to allow the interoperability          systems to exchange information with the enterprise




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CABA Building Intelligence Quotient programme 291


                software programmes. Broadband capabilities, the             and construction practice. An important CABA
                so-called ‘fourth utility,’ are actually already in most     initiative is to understand the relationship between
                buildings and allow for the possibility of information       these two performance requirements. The
                exchange (Figure 12).                                        recently released CABA Bright Green Buildings report
                    Using information exchange and building                  (Moreno et al., 2008) concludes that this research
                intelligence provides feedback to owners, operators          ‘provides documented evidence to educate and
                and occupants of the building. This convergence              influence end-users, building owners, architects
                of the information technology revolution provides            and contractors that a “greener building” can
                significantly greater energy-efficiency and demand-          be achieved using intelligent technology and
                response capabilities using the building automation          that this “greening” will provide a tangible and
                intelligently. Such convergence is evident when              significant return on investment’. The various
                companies like Cisco adapt their Connected Real              case studies in the report show that: ‘Ultimately,
                Estate model to address sustainable energy and               the implementation of intelligent technologies
                buildings (Figure 13).
                                                                             will cost less than traditional technologies,
                                                                             because lifetime operating costs are significantly
                CONVERGENCE OF GREEN AND
                                                                             lower and labour costs are also likely to drop
                INTELLIGENT BUILDINGS
                                                                             significantly. This concept – intelligent, green
                Cole and Brown (2009) illustrate how the concepts            and profitable – is what we call a bright green
                that collectively characterize an intelligent                building.’
                building are related to green buildings and green                 Figure 14 captures the overlapping and
                building design, illustrating considerable overlap           converging issues as viewed by those participating
                between these two current trends in design                   in the research for CABA (Moreno et al., 2008).



                  Framework for connected real estate




                FIGURE 12 Framework for Connected Real Estate – using broadband to exchange information




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292 Katz, Skopek



                Drivers for real estate transformation




            FIGURE 13 Cisco Connected Real Estate model




                There is growing recognition that green               Credits based on productivity and
            building rating systems should also address               manpower utilization/performance, detailed
            intelligent building systems and life-cycle costs         cost benefit analysis submissions,
            of a building to demonstrate the value where              environmental information management,
            investment is made on intelligent systems versus          carbon dioxide reductions, converged
            those with lowest first costs. In its discussion of       integration benefits, operating and
            building rating systems, the report suggests that:        maintenance cost savings, among others,
                                                                      will be capable of addressing functional
                  A more productive approach would be to
                                                                      efficiencies of buildings more concretely.
                  form an alliance with other such systems
                                                                      This will also stimulate valuable data
                  in the industry that comprehensively
                                                                      streams to be generated that can
                  address the intelligence aspect of
                                                                      be further utilized for more on-going
                  buildings. CABA’s BiQ could be a strong
                                                                      performance assessments of buildings.
                  contender in this regard, being the only
                                                                      (Moreno et al., 2008)
                  tool currently available that is capable
                  of measuring operational efficiency              The suggested collaboration is noted in Figure 15.
                  generated by active intelligence in             In fact there are many areas of commonality
                  buildings. Such a collaborative effort          between a green building programme such as
                  between LEED and BiQ could potentially          Green Globes and the BiQ intelligent building
                  result in a much wider and quantifiable          programmes (Figure 16). As new information
                  scale for measuring green performance.          technology and the use of the Internet permeates




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CABA Building Intelligence Quotient programme 293




                                         Green                                              Intelligent
                                                                       Bright
                                                                                                   Converged Networks
                            Air & Energy                               Green                               Data collection,
                                                                   Energy management              measurement & verification,
                        Reduce GHG emissions
                                                                                                        diagnostics, sensors,
                       Improve IAQ                                 Asset management                       control, monitoring,
                     Improve energy efficiency
                                                                    Space utilization                  remote monitoring etc.
                    Waste to energy
                                                             Integrated design process
                    Water                                      Sustainability-easier to                        Integrated Controls
                    Reduce wastewater discharge               maintain and built to last                    HVAC, lighting, energy,
                    Lower contaminant release
                                                                   Renewable energy                            AV, security, energy,
                    Waste & Remediation                                                                      fire & life safety, etc.
                                                              Healthy and comfortable
                    Reuse and recycle products
                                                                environment (IEQ)
                     Reduce waste disposal                                                                          Infrastructure
                      More brown fields instead of green              "Green" loans
                                                                                                               Structured cabling
                       fields Green architecture               Higher resale or lease               solution, wireless systems,
                                                                       rates                  unified communication system


                                                                                                  Water Management
                                                                                           Monitoring and metering


                                                                                                              Source: Frost & Sullivan
                FIGURE 14 Bright Green Buildings




                FIGURE 15 Collaboration of building rating tools




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294 Katz, Skopek




            FIGURE 16 Common concepts of Green Globes and BiQ



            all areas of buildings, both in the traditional      programme report provides instant feedback
            business enterprise software and hardware            and recommendations for improvement with
            systems and the direct digital control building      appropriate hyperlinks to websites for additional
            automation systems, the opportunities to use         information. The BiQ validation process
            the information for multiple sustainable purposes    improves feedback to the building staff with a
            increases.                                           site visit by an independent professional for a
                The BiQ and the green building programmes        knowledgeable review of the specific answers
            are complementary as they both approach the          and recommendations for improvement. For
            issue of features and cost effectiveness. In both    a corporation with many BiQ-rated buildings,
            new construction and existing building retrofits     the portfolio summary serves to show, at a
            and upgrades, the programmes will help facilitate    glance, the achievements and weaknesses of its
            an integrated design process needed to make the      various facilities and can improve the decision-
            buildings more intelligent and sustainable. ASHRAE   making process by highlighting strengths and
            has released the new High Performance Building       red-flagging areas that may benefit from a closer
            Standard. Canadian Standards Association (CSA) is    examination. If the BiQ assessment and portfolio
            developing a Sustainable Building Standard. CABA     reporting were to be conducted on a regular
            programmes like the BiQ will contribute to these     basis, it would also serve to benchmark progress
            intelligent building standards.                      as part of a cycle of continual improvement.
                                                                     Another benefit of the BiQ usage across
            CONCLUSIONS                                          corporate portfolios is that participants working
            This article describes the development, key          for the same firm are able to share the common
            features and testing of the BiQ. The BiQ             experience of participating in this rating process.




            Intelligent Buildings International 1 (2009)




Katz.indd 294                                                                                                     10/9/2009 1:32:19 PM
CABA Building Intelligence Quotient programme 295


                The corporate-wide process included conference                          Katz, D., 2007, ‘CABA unveils enhanced Building Intelligence
                calls to review the BiQ questions, the issue                               Quotient’, iHomes and Buildings 4(2). Available at: http://caba.
                of client confidentiality of information and                               camp9.org/Content/Documents/Document.ashx?DocId=13477
                suggestions for improvement on the survey                                  [accessed June 2009].
                forms. These calls produced additional benefits                         Kell, A.R., 2009, The Global Development of Intelligent and Green
                as the participants, while working for the same                            Buildings. I&G Systems, Watford. Available at: www.igsystems.
                global corporation, were located all over North                            co.uk.
                America and most did not know each other. The                           Moreno, J., Khaund, K. and Hari, G., 2008, Bright Green Buildings,
                BiQ portfolio process provided the opportunity for                         Convergence of Green and Intelligent Buildings, research by Frost
                them to discuss building automation problems,                              and Sullivan, CABA, www.caba.org/brightgreen.
                client expectations, building automation service                        Wong, J.K.W., Li, H. and Wang, S.W., 2005, ‘Intelligent building
                providers, and proprietary versus open protocol                            research: A review’, Automation in Construction 14, 143–159.
                alternatives with others in their corporation
                and profession. This dialogue and exchange                              BIBLIOGRAPHY
                on the building automation performance and                              Cisco Inc, 2009, Connected Real Estate executive briefing
                improvement opportunities begins to illustrate                             presentation, Green Buildings and Smart Buildings USB Drive
                the value and benefits of benchmarking and                                 provided at Realcomm, Chicago, Il, 23 June. Many Cisco papers
                feedback to increase intelligence in buildings.                            on intelligent buildings at www.cisco.com/web/strategy/trec/
                                                                                           index.html.
                REFERENCES                                                              Sinclair, K., Many papers on intelligent buildings at Automated
                Clements-Croome, D., 2004, ‘Intelligent buildings’, in D. Clements-        Buildings website, www.automatedbuildings.com/.
                   Croome (ed), Intelligent Buildings: Design Management and            Sinopoli, J., 2007, Smart Buildings Handbook, A Handbook for the
                   Operation, London, Thomas Telford, 3–24.                                Design and Operation of Building Technology Systems. Many papers
                Cole, R.J. and Brown, Z., 2009, ‘Reconciling human and automated           on Smart Buildings at www.smart-buildings.com/main.php.
                   intelligence in the provision of occupant comfort’, Intelligent      Skopek, J., 2007, BiQ – Sample Portfolio Summary, ECD Energy and
                   Buildings International 1(1), 39–55.                                    Environment Canada Ltd.




                                                                                                            Intelligent Buildings International 1 (2009)




Katz.indd 295                                                                                                                                        10/9/2009 1:32:20 PM

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Intelligent Buildings

  • 1. REVIEW ARTICLE The CABA Building Intelligence Quotient programme David Katz*, Jiri Skopek Building Intelligence Quotient Consortium, Toronto, Ontario, Canada The article describes the web-based Building Intelligence Quotient (BiQ) programme, developed for the Continental Automated Buildings Association (CABA). The initial BiQ beta testing and the BiQ corporate portfolio analysis are reported. The BiQ rates building automation systems in existing large office buildings and supports the integrated design and life-cycle costing processes. It contributes to the increasing convergence of green and intelligent building programmes. Using the BiQ for rating the intelligence of building automation contributes to the knowledge of building performance and enhances intelligence within the building industry. The BiQ reflects the convergence of information technology to all building and business enterprise systems contributing to the acquisition of knowledge that can positively guide future decision making and action. Using the BiQ and comparing the BiQs across corporate portfolios provides new ways that various stakeholders can learn from actual building performance and improve decision making for the automation systems of future buildings. The BiQ can be a key part of developing individual and collective intelligence in relation to building design and operation. The BiQ report is a feedback mechanism that shows what is working and what is not. The BiQ and other CABA programmes contribute to the notion of feedback and intelligence. Keywords: automation; BiQ; building; CABA; energy management; feedback; Green Globes; intelligence; quotient; rating INTRODUCTION a web-based building automation intelligence The Continental Automated Buildings Association rating programme that uses the Green Globes (CABA) is a trade association for building web platform already in use by the Building automation that performs collaborative research Owners and Managers Association (BOMA) and and seeks to educate the industry in the benefits other organizations in Canada. of the members’ products and services. CABA The BiQ is an educational and information members, which include many world-leading programme that is governed by the IIBC BiQ companies, can join its Integrated and Intelligent advisory committee members who are also Building Council (IIBC) which focuses on the independent consultants or CABA members larger building automation, while other members representing their companies. The BiQ is equally focus on the SMART Home. The IIBC selected supportive of all CABA member intelligent a consortium of three CABA members to products, technology and protocols to avoid develop the Building Intelligence Quotient (BiQ), any conflict of interest. This article describes *Corresponding author. E-mail: dkatz@sustainable.on.ca Intelligent Buildings International 1 (2009), 277–295 doi:10.3763/inbi.2009.SI05 © 2009 Earthscan ISSN: 1750–8975 (print), 1756–6932 (online) www.earthscanjournals.com Katz.indd 277 10/9/2009 1:32:10 PM
  • 2. 278 Katz, Skopek the background and key features of the BiQ Ronald Zimmer, CABA president and chief and presents an analysis of the results of beta executive officer, indicates that the BiQ ‘is testing on a building portfolio. designed to paint a clear picture of your building intelligence performance against best THE BUILDING INTELLIGENCE practices for design, installation and operation’ QUOTIENT PROGRAMME that ‘gives practical advice for improvements, Over the past 20 years there has been offers resources for making the upgrades, and considerable debate about the concept of an provides additional information on relevant ‘intelligent’ building. Work has been undertaken strategies and technologies’ (Katz, 2007). The in many forums to define and quantify the BiQ tool allows property owners and managers term; the end result of these efforts is that to receive a rating of a building’s intelligence an intelligent building is not just one thing. and provides design guidance to ensure Indeed, Clements-Croome (2004), Kell (2005), that all relevant issues are considered when Wong et al. (2005) and others emphasize the making a choice of subsystems and their level multiplicity of definitions of an ‘intelligent’ of integration. Owners and developers with building. However, a consistent notion within the multiple properties can also use the tool to term intelligent building is the use of technology assess and compare the building intelligence and processes to create a building that is safer systems in their portfolio. In addition, as more and more productive for its occupants and more and more buildings are BiQ verified, point operationally efficient for its owners. Moreover, scores will be aggregated in an anonymous the result of implementing these intelligent database, enabling users to analyse how their technologies and processes are buildings that building intelligence design performs in relation cost less to operate and are worth more to their both to the median and to buildings that are occupants and owners. For building projects similar in terms of type and region. that are owner occupied, such as corporate, The assessment process is conducted government and institutions, the benefits of an completely online and thereby provides owners intelligent building provide an immediate return- and managers with the ability to keep their on-investment in terms of higher employee assessment up to date as the buildings are productivity and reduced operating expenses. For retrofitted and building intelligence changes. commercial developments, intelligent building Building intelligence results in higher building projects are expected to result in above-market value, improved comfort, security, flexibility and rents, improved retention, higher occupancy reliability while reducing costs and increasing rates and lower operating expenses. productivity. Lower costs and higher property What, then, are the technologies and processes and lease values can result in aggressive return- required to create intelligent building projects, on-investments and are clear justifications for whether new construction or retrofit? The BiQ making buildings more intelligent. determines the technological requirements to make The BiQ assessment is based on asking a building ‘smarter’ by assessing the status of the a series of questions pertaining to integrated building’s intelligent technology. The BiQ rating tool design processes, the presence and integration has three key functions. It serves as: of intelligent building subsystems, failure and emergency operations, and building support ● a means to evaluate and measure the ‘value’ and maintenance. Based on this information, of intelligent building performance; the BiQ then generates a report providing ● a design guide for the integration of building benchmark ratings as well as recommendations intelligence in new building projects; and for improvements in the following categories: ● a building automation retrofit action plan tool. communication systems; building automation; Intelligent Buildings International 1 (2009) Katz.indd 278 10/9/2009 1:32:11 PM
  • 3. CABA Building Intelligence Quotient programme 279 FIGURE 1 BiQ chart in report (screen capture) annunciation, security and control systems; portfolio analysis services. Firms with more than facility management applications; and building one property undergoing BiQ assessment will be structure and systems (Figure 1). able to purchase a corporate portfolio analysis in order to compare all their buildings. Undertaken VALIDATION OF BiQ by BiQ professionals, validation and analysis will In order to ensure that the responses to the allow for a more personalized, detailed on-site questionnaire that produces the BiQ are truly examination of intelligent building systems. representative of the actual building automation, The initial validation on one of the early, high CABA has also introduced a validation, training BiQ-rated facilities was performed by the BiQ and award programme to complement the BiQ authors and it showed the benefits of this feedback programme. In order to create added value loop. Whereas most of the BiQ answers provided for BiQ users, CABA is implementing this by the facility manager were correct, the building independent validation procedure similar to automation staff member we reviewed them with the many other building rating systems. For an was more knowledgeable about each system and additional fee, validation will provide BiQ users pointed out some errors in the answers. While with an individualized site visit by a professional to it lowered the BiQ rating from 81 per cent to determine whether their property actually conforms 74 per cent, the validation site visit was beneficial to the BiQ criteria they entered into the website and well received. It enabled the staff member questionnaire. BiQ professionals will also provide responsible for building automation to take the Intelligent Buildings International 1 (2009) Katz.indd 279 10/9/2009 1:32:11 PM
  • 4. 280 Katz, Skopek visitors to meet the IT manager and observe us of a commercial building portfolio using the discussing the possible areas for convergence BiQ. The portfolio study was compiled from to provide more building automation features. individual building reports generated by the BiQ Bringing down the barriers of the ‘silos’ relating online assessment software during the initial to areas of IT network security and responsibility beta testing of the programme. The purpose of contributes to possible collaboration by different the corporate portfolio analysis was to: departments to increase the intelligence of the building. To meet the demand for BiQ users, BiQ ● compare the performance of multiple buildings validations and BiQ corporate portfolio analysis, and identify some common strengths and the BiQ Consortium is developing a BiQ training weaknesses; programme with an educational institute. The ● establish meaningful performance benchmarks programme will train and certify evaluators, against which all buildings may be evaluated. giving them the skills required to undertake BiQ evaluations and assign validation scores. The BiQ portfolio summary serves to show, at Professionals seeking BiQ evaluator certification a glance: may be engineers, system integrators or technical experts in building automation. ● the achievements and weaknesses of the Validation scores from the BiQ tool will various facilities; be used by supporting associations and the ● a means to inform the decision-making industry at large to assess the intrinsic value process, by highlighting strengths, red- of a building. Once a building is assigned flagging areas that may benefit from a closer either platinum, gold or silver validation by examination, and promoting the adoption of a BiQ professional, CABA will acknowledge realistic targets for improvement; the validation by issuing a plaque to the ● to be one component of a larger analysis of building’s owners or managers. Rated the corporate building portfolio that could buildings will be eligible to win awards. serve as a national or regional benchmarking The BiQ awards programme will recognize and comparison. buildings that exhibit excellence in building intelligence integration and that rate high on Each building has been given an individual BiQ CABA’s building intelligence assessment. The report containing recommendations to improve top three BiQ validated buildings will receive a its performance. This report highlights some CABA Intelligent Building Award at an annual common areas that may be considered for awards ceremony. improvement. Implementing these measures Currently, CABA is negotiating with the would raise the benchmarks further. Appraisal Institute, the International Facility Management Association and other associations RESULTS to endorse the tool. Utility regulators can use Report data for the individual buildings was the BiQ as part of their energy management inputted online at www.building-iq.com, but and demand response incentive programmes none of the beta test data has been third-party facilitated by enhanced and more intelligent verified. Figures 2–11 show the BiQ on the building automation systems. y axis for each building noted by a letter on the x axis. The BiQ rating is a percentage based on BETA TEST OF BiQ AND CORPORATE the number of points received for ‘yes’ answers PORTFOLIO ANALYSIS out of the possible 1000 point total. Tables 1–6 are During the spring of 2006, EDC Energy and for the individual sections of the BiQ programme. Environment Canada carried out an assessment They show areas where performance is consistent Intelligent Buildings International 1 (2009) Katz.indd 280 10/9/2009 1:32:11 PM
  • 5. CABA Building Intelligence Quotient programme 281 (either high with a check mark or low with an X) to the trend, there is an incongruousness in the for most of the buildings in this section of the low performance of building D (a relatively new BiQ assessment. In addition, at the bottom of building) and the high performance of building G each table, the buildings are given a ranking from (a relatively old building). The features that have 1 to 13 with duplicate numbers where scores for made building G a high-performance building this section are equivalent. could be considered for some of the low-scoring buildings such as building D. BUILDING SCORES The average BiQ score for the corporate portfolio SYSTEMS OVERVIEW buildings was 56.1 per cent (Figure 2). Building F , This section identifies the key systems and the newest building to be assessed (2006) and one functions that are found in the buildings. Buildings of the largest, illustrates the scope of intelligent F and K achieved the highest scores (Figure 4). buildings’ best practices. These building operators or their support staff possess the appropriate skills for all aspects of BiQ BUILDING SCORES AND AGE configuration and maintenance tasks such as There is a meaningful relationship between the diagnosing problems, performing repairs, automatic overall scores and building ages (Figure 3). and/or manual configuration for tenant charges, Most of the newer buildings achieved relatively custom applications for specific requirements of higher scores. Naturally, the newer technologies the buildings, monitoring of operations, etc. in building automation and management applications, such as power distribution to POWER DISTRIBUTION offices, voice and data systems to offices and All office equipment requires easy access to subsystem operation in degraded mode and electricity. A well-designed building provides building automation system (BAS), are factors flexible and easy access for changing electrical that improve the building’s performance. Contrary requirements. Building F achieved the highest 100 90 81 80 69 69 70 65 60 60 57 60 Ave.: 56.1% 54 50 50 45 44 41 40 35 30 20 10 0 A B C D E F G H K L M N P FIGURE 2 BiQ overall scores Intelligent Buildings International 1 (2009) Katz.indd 281 10/9/2009 1:32:12 PM
  • 6. 282 Katz, Skopek Ages Overall scores 90 80 81 70 69 69 65 60 60 57 54 50 50 45 44 40 41 40 35 30 28 28 26 25 22 22 23 20 10 10 3 1 0 A B C D E F G K L M N P FIGURE 3 Building scores and age 100 95 98 90 85 81 77 80 73 70 70 Ave.: 71% 62 63 60 58 60 53 49 50 40 30 20 10 0 A B C D E F G H K L M N P FIGURE 4 Systems overview sub-scores performance in this regard (100 per cent) and and reference websites that provide White building E achieved the lowest score (20 per cent) Papers and further information on the specific (Figure 5). The BiQ report provides ‘opportunities features of building automation. The following for improvement’ and hyperlinks to educational items are some of the common ‘opportunities Intelligent Buildings International 1 (2009) Katz.indd 282 10/9/2009 1:32:12 PM
  • 7. Katz.indd 283 TABLE 1 Power highlights of buildings – power distribution Building Code A B C D E F G H K L M N P Building support isolated ground × × ✓ × ✓ ✓ ✓ ✓ × ✓ ✓ ✓ × Building unaffected by sources of interference × × ✓ × × ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Building’s distribution power managed in secured room ✓ ✓ ✓ × × ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ UPS capable of supporting normal office operations ✓ ✓ × ✓ × ✓ × ✓ × ✓ × ✓ × Sufficient stand-by power for office × ✓ ✓ ✓ × ✓ × × × ✓ × ✓ × Building generates power even when the grid is functional × ✓ × × × ✓ × × × × × × × Building Rank 11 5 7 12 13 1 6 4 7 2 7 2 7 TABLE 2 Performance highlights of buildings – voice and data systems Building Code A B C D E F G H K L M N P Isolated technical ground ✓ ✓ × × ✓ ✓ ✓ ✓ × ✓ ✓ ✓ ✓ Separation between power wiring and data ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Communications cabling managed in secured rooms × × × × × × × × × × × × × Power failure transfer × ✓ ✓ × × ✓ × ✓ ✓ ✓ ✓ ✓ ✓ Resilient external communications × ✓ ✓ × × ✓ × ✓ ✓ ✓ × ✓ ✓ Building Rank 7 11 4 13 12 1 7 6 9 1 9 4 1 Intelligent Buildings International 1 (2009) CABA Building Intelligence Quotient programme 283 10/9/2009 1:32:12 PM
  • 8. Katz.indd 284 TABLE 3 Performance highlights of buildings – intelligent building system features Building code A B C D E F G H K L M N P Detection of intrusion at the site perimeter × ✓ ✓ ✓ ✓ ✓ × ✓ × × × × × Monitoring alarms by a corporate central facility ✓ ✓ × × × ✓ × ✓ ✓ ✓ ✓ ✓ ✓ 284 Katz, Skopek Retention policy for archiving video recordings × ✓ ✓ ✓ × ✓ ✓ × ✓ × × ✓ ✓ Leak – moisture detection on water-handling systems × × × × × × ✓ × ✓ × × ✓ × Broadcast pre-recorded messages by central fire alarm × ✓ ✓ × ✓ × × × × × ✓ ✓ ✓ Humidity control Intelligent Buildings International 1 (2009) × × ✓ ✓ × ✓ × × ✓ × × ✓ × Building Rank 11 7 5 12 9 1 3 6 2 10 13 3 8 TABLE 4 Performance highlights of buildings – building/facility management Building code A B C D E F G H K L M N P Work order reporting to/from PDA devices ✓ ✓ × × × × × × × ✓ ✓ ✓ ✓ Equipment runtime and maintenance alarm integration × ✓ × × × ✓ × × ✓ × ✓ × × Utility sub-metering of tenants × × × × × ✓ ✓ × ✓ × × × ✓ Water sub-metering of major uses or tenants × × × × × ✓ ✓ × ✓ × × × × Building Rank 12 6 13 9 9 1 2 11 3 5 7 7 4 10/9/2009 1:32:12 PM
  • 9. Katz.indd 285 TABLE 5 Performance highlights of buildings – subsystem operation in degraded mode Building Code A B C D E F G H K L M N P HVAC ability to meet the failure/emergency operations × ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ × × ✓ ✓ Fire system ability to meet the failure/emergency operations × ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ × × ✓ ✓ Automatic/manual recon fig. after partial failure in security system × ✓ ✓ × ✓ ✓ ✓ × ✓ × ✓ ✓ ✓ Automatic/manual recon fig. after partial failure in fire system × ✓ ✓ × ✓ ✓ ✓ × ✓ × ✓ ✓ ✓ Building Rank 12 1 1 10 9 1 1 8 1 13 11 6 7 TABLE 6 Performance highlights of buildings in subsystem operation – a building automation environment Building code A B C D E F G H K L M N P Network access interaction with other systems ✓ ✓ × ✓ × ✓ × ✓ ✓ ✓ × ✓ ✓ Remote access from offsite ✓ ✓ × ✓ × ✓ ✓ × ✓ ✓ × ✓ ✓ BMS equipment's ability to share a common user interface ✓ ✓ ✓ ✓ × ✓ × × ✓ ✓ × ✓ ✓ BMS equipment's options for user authentication ✓ ✓ × ✓ × ✓ × × ✓ ✓ × ✓ ✓ Same kind of termination equipment utilized for all cables × ✓ ✓ × × ✓ ✓ ✓ ✓ ✓ × ✓ ✓ Structured cabling design based on TIA recommendation × ✓ × × × ✓ ✓ ✓ ✓ × × ✓ × Building Rank 8 3 11 10 13 1 6 5 2 8 12 4 7 Intelligent Buildings International 1 (2009) CABA Building Intelligence Quotient programme 285 10/9/2009 1:32:12 PM
  • 10. 286 Katz, Skopek 100 100 90 86 86 80 74 70 70 62 60 Ave.: 60.3% 52 52 52 52 50 42 40 36 30 20 20 10 0 A B C D E F G H K L M N P FIGURE 5 Power distribution sub-scores for improvement’ that were generated for this with 45 per cent, achieved the lowest score. This section by the BiQ reports: section evaluates the following infrastructure for these applications within the buildings: technical ● isolated ground power distribution; ground isolation, suitable separation between ● distribution power cabling managed in secured power wiring and data cabling to minimize rooms; electromagnetic interference, dedicated rooms ● UPS capability to support normal office operations; for data and telephone interconnection, passing ● protection against sources of interference; communications link from building to the common ● sufficient standby power to maintain full office carriers through a secured route, etc. (Table 2). operations; ● sufficient fuel for standby power to operate CONNECTIVITY OPTIONS for the required time frame. The volume of data being transmitted across internal and external business networks has VOICE AND DATA SYSTEMS TO OFFICES grown exponentially. Communications between Communications infrastructure is crucial to today’s the buildings and the outside world can be business operations, irrespective of the nature of achieved using many different technologies and the business. In a suitable design, systems must communications media. These links can be used be sized and designed to maintain the required to transmit voice, data and images. This section separation between voice and data cable and wiring explores the range of options available within the systems to minimize electromagnetic interference. buildings independently of the applications they Current trends are towards a convergence between may serve. Many of the options described may data, which can include telephony and computer not be needed unless the building has particular network data. Such cabling can also be used to carry needs, therefore the absence of these individual video, as in television or surveillance applications. systems should not be regarded as a weakness According to Figure 6, eight building scores are in the building’s system. The average score is above the average (81.8 per cent) and building D, 47.3 per cent (Figure 7). Building G achieved the Intelligent Buildings International 1 (2009) Katz.indd 286 10/9/2009 1:32:12 PM
  • 11. CABA Building Intelligence Quotient programme 287 100 92 100 100 100 92 90 85 82 82 78 78 Ave.: 81.8% 80 70 70 60 60 50 45 40 30 20 10 0 A B C D E F G H K L M N P FIGURE 6 Voice and data systems sub-scores 100 92 90 80 75 76 70 60 60 56 50 44 40 40 40 Ave.: 47.3% 40 33 30 30 30 20 10 0 0 A B C D E F G H K L M N P FIGURE 7 Connectivity options for the building sub-scores highest score (92 per cent) whereas building L ● private satellite link, micro-wave link or had a score of zero in this section. wireless link; The following are some suggestions for ● common carrier-based broadband; improving the buildings’ performance that were ● private third party-based broadband; generated for this section by the BiQ reports: ● privately owned broadband. Intelligent Buildings International 1 (2009) Katz.indd 287 10/9/2009 1:32:12 PM
  • 12. 288 Katz, Skopek INTELLIGENT BUILDING SYSTEM FEATURES BUILDING/FACILITY MANAGEMENT Intelligent systems within a building relate to APPLICATIONS electronic controls that interact with each other, An intelligent building can help those responsible for example, access control systems, lighting for operating the building to use enhanced control systems and surveillance systems. tools to manage the building. Thus, intelligent The ability of an alarm system to influence buildings are capable of reporting when lamps or the activities of the surveillance system, or HVAC filters need to be replaced. In this survey, of a fire system to influence the actions of five buildings scored greater than 43.3 per cent, the lighting control system, are examples of the average score (Figure 9). Building F achieved interaction between systems leading to ‘greater’ the highest score (85 per cent) and building C the intelligence. The following section is designed lowest score (20 per cent). The graph shows a to probe the existence and effectiveness of low level of building/facility management in most these types of systems. The average score of the buildings. The buildings’ performance in this category is 51.6 per cent (Figure 8). could be improved by integrating building/facility Building F achieved the highest score (68 per administrative and maintenance applications cent) and building M the lowest score (29 per such as these opportunities that were generated cent). The following opportunities that were for this section by the BiQ reports: generated for this section by the BiQ reports and may be considered for improvement of ● work order generation through on-line, web- the buildings: enabled user interface; ● work order processing using PDA-type ● access control technologies; devices; ● intrusion detection alarm; ● equipment runtime and maintenance alarm ● monitoring and annunciation; integration; ● building automation system; ● scheduled or predicted maintenance ● condition monitoring. requirements; 100 90 80 68 70 59 60 61 60 60 51 54 48 46 49 50 Ave.: 51.6% 45 42 40 29 30 20 10 0 A B C D E F G H K L M N P FIGURE 8 Intelligent building system features sub-scores Intelligent Buildings International 1 (2009) Katz.indd 288 10/9/2009 1:32:12 PM
  • 13. CABA Building Intelligence Quotient programme 289 100 85 90 78 80 74 70 60 51 50 46 41 Ave.: 43.3% 40 29 48 28 30 30 30 22 20 20 10 0 A B C D E F G H K L M N P FIGURE 9 Building/facility management sub-scores ● database recording related to fire and life ● ensure that there is automatic or manual safety apparatus, ventilation dampers, reconfiguration after partial system failure of circulating fans and filters. the HVAC, lighting, security and fire alarm equipment. SUBSYSTEM OPERATION IN DEGRADED MODE SUBSYSTEM OPERATION IN A BUILDING Previous sections of the BiQ survey have AUTOMATION ENVIRONMENT identified a number of different subsystems This section addresses the specific intelligent required to maintain the proper functioning of subsystems that operate within a building that a building. Over time, many subsystems will also has an extensive BAS. The interaction experience occasional and partial failures. Proper between these various systems, as well as the planning and testing may enable such failures requirements for each to have communications, to go unnoticed by building occupants. Thus, power and sensors, leads to duplication and for example, if the power system fails but the the possibility of repeated measurements of building remains illuminated, most occupants common parameters. An intelligent building can would not recognize the situation as a failure. reduce or eliminate such redundancies. The In terms of subsystem operation in degraded average score for the portfolio is 57.6 per cent mode, seven buildings scored above the average (Figure 11). Building F achieved the highest score (72.3 per cent) (Figure 10). Building L had score of 95 per cent whereas building E scored the lowest score (21 per cent). The following are zero. Table 6 shows how the buildings were some specific suggestions for improving the rated for the section on subsystem interaction buildings’ performance that were generated for performance opportunities. this section by the BiQ reports: INTEROPERABILITY AND ● HVAC, lighting, security and fire alarm INFORMATION EXCHANGE equipment should meet the failure and The interaction between the various subsystems can emergency operations requirements; provide interoperability to the building automation Intelligent Buildings International 1 (2009) Katz.indd 289 10/9/2009 1:32:13 PM
  • 14. 290 Katz, Skopek 100 100 100 100 100 100 90 86 79 80 68 Ave.: 72.3% 70 61 57 60 50 39 40 29 30 21 20 10 0 A B C D E F G H K L M N P FIGURE 10 Subsystem operation in degraded mode sub-scores 100 95 90 83 82 80 81 80 71 70 61 60 56 56 Ave.: 57.6% 50 44 40 30 24 16 20 10 0 0 A B C D E F G H K L M N P FIGURE 11 Subsystem operation in a building automation environment sub-scores systems and can play a major role in the overall of information and building automation systems. intelligence of a building. Both the IIBC efforts and CABA and industry leaders created oBIX (www.obix. the BiQ programme promote open, rather than org), an industry-wide initiative to define XML-based the historical closed, proprietary building automation and web services-based mechanisms for building systems. CABA members established a committee to control systems. oBIX will allow the building control work on creating a standard to allow the interoperability systems to exchange information with the enterprise Intelligent Buildings International 1 (2009) Katz.indd 290 10/9/2009 1:32:13 PM
  • 15. CABA Building Intelligence Quotient programme 291 software programmes. Broadband capabilities, the and construction practice. An important CABA so-called ‘fourth utility,’ are actually already in most initiative is to understand the relationship between buildings and allow for the possibility of information these two performance requirements. The exchange (Figure 12). recently released CABA Bright Green Buildings report Using information exchange and building (Moreno et al., 2008) concludes that this research intelligence provides feedback to owners, operators ‘provides documented evidence to educate and and occupants of the building. This convergence influence end-users, building owners, architects of the information technology revolution provides and contractors that a “greener building” can significantly greater energy-efficiency and demand- be achieved using intelligent technology and response capabilities using the building automation that this “greening” will provide a tangible and intelligently. Such convergence is evident when significant return on investment’. The various companies like Cisco adapt their Connected Real case studies in the report show that: ‘Ultimately, Estate model to address sustainable energy and the implementation of intelligent technologies buildings (Figure 13). will cost less than traditional technologies, because lifetime operating costs are significantly CONVERGENCE OF GREEN AND lower and labour costs are also likely to drop INTELLIGENT BUILDINGS significantly. This concept – intelligent, green Cole and Brown (2009) illustrate how the concepts and profitable – is what we call a bright green that collectively characterize an intelligent building.’ building are related to green buildings and green Figure 14 captures the overlapping and building design, illustrating considerable overlap converging issues as viewed by those participating between these two current trends in design in the research for CABA (Moreno et al., 2008). Framework for connected real estate FIGURE 12 Framework for Connected Real Estate – using broadband to exchange information Intelligent Buildings International 1 (2009) Katz.indd 291 10/9/2009 1:32:13 PM
  • 16. 292 Katz, Skopek Drivers for real estate transformation FIGURE 13 Cisco Connected Real Estate model There is growing recognition that green Credits based on productivity and building rating systems should also address manpower utilization/performance, detailed intelligent building systems and life-cycle costs cost benefit analysis submissions, of a building to demonstrate the value where environmental information management, investment is made on intelligent systems versus carbon dioxide reductions, converged those with lowest first costs. In its discussion of integration benefits, operating and building rating systems, the report suggests that: maintenance cost savings, among others, will be capable of addressing functional A more productive approach would be to efficiencies of buildings more concretely. form an alliance with other such systems This will also stimulate valuable data in the industry that comprehensively streams to be generated that can address the intelligence aspect of be further utilized for more on-going buildings. CABA’s BiQ could be a strong performance assessments of buildings. contender in this regard, being the only (Moreno et al., 2008) tool currently available that is capable of measuring operational efficiency The suggested collaboration is noted in Figure 15. generated by active intelligence in In fact there are many areas of commonality buildings. Such a collaborative effort between a green building programme such as between LEED and BiQ could potentially Green Globes and the BiQ intelligent building result in a much wider and quantifiable programmes (Figure 16). As new information scale for measuring green performance. technology and the use of the Internet permeates Intelligent Buildings International 1 (2009) Katz.indd 292 10/9/2009 1:32:13 PM
  • 17. CABA Building Intelligence Quotient programme 293 Green Intelligent Bright Converged Networks Air & Energy Green Data collection, Energy management measurement & verification, Reduce GHG emissions diagnostics, sensors, Improve IAQ Asset management control, monitoring, Improve energy efficiency Space utilization remote monitoring etc. Waste to energy Integrated design process Water Sustainability-easier to Integrated Controls Reduce wastewater discharge maintain and built to last HVAC, lighting, energy, Lower contaminant release Renewable energy AV, security, energy, Waste & Remediation fire & life safety, etc. Healthy and comfortable Reuse and recycle products environment (IEQ) Reduce waste disposal Infrastructure More brown fields instead of green "Green" loans Structured cabling fields Green architecture Higher resale or lease solution, wireless systems, rates unified communication system Water Management Monitoring and metering Source: Frost & Sullivan FIGURE 14 Bright Green Buildings FIGURE 15 Collaboration of building rating tools Intelligent Buildings International 1 (2009) Katz.indd 293 10/9/2009 1:32:16 PM
  • 18. 294 Katz, Skopek FIGURE 16 Common concepts of Green Globes and BiQ all areas of buildings, both in the traditional programme report provides instant feedback business enterprise software and hardware and recommendations for improvement with systems and the direct digital control building appropriate hyperlinks to websites for additional automation systems, the opportunities to use information. The BiQ validation process the information for multiple sustainable purposes improves feedback to the building staff with a increases. site visit by an independent professional for a The BiQ and the green building programmes knowledgeable review of the specific answers are complementary as they both approach the and recommendations for improvement. For issue of features and cost effectiveness. In both a corporation with many BiQ-rated buildings, new construction and existing building retrofits the portfolio summary serves to show, at a and upgrades, the programmes will help facilitate glance, the achievements and weaknesses of its an integrated design process needed to make the various facilities and can improve the decision- buildings more intelligent and sustainable. ASHRAE making process by highlighting strengths and has released the new High Performance Building red-flagging areas that may benefit from a closer Standard. Canadian Standards Association (CSA) is examination. If the BiQ assessment and portfolio developing a Sustainable Building Standard. CABA reporting were to be conducted on a regular programmes like the BiQ will contribute to these basis, it would also serve to benchmark progress intelligent building standards. as part of a cycle of continual improvement. Another benefit of the BiQ usage across CONCLUSIONS corporate portfolios is that participants working This article describes the development, key for the same firm are able to share the common features and testing of the BiQ. The BiQ experience of participating in this rating process. Intelligent Buildings International 1 (2009) Katz.indd 294 10/9/2009 1:32:19 PM
  • 19. CABA Building Intelligence Quotient programme 295 The corporate-wide process included conference Katz, D., 2007, ‘CABA unveils enhanced Building Intelligence calls to review the BiQ questions, the issue Quotient’, iHomes and Buildings 4(2). Available at: http://caba. of client confidentiality of information and camp9.org/Content/Documents/Document.ashx?DocId=13477 suggestions for improvement on the survey [accessed June 2009]. forms. These calls produced additional benefits Kell, A.R., 2009, The Global Development of Intelligent and Green as the participants, while working for the same Buildings. I&G Systems, Watford. Available at: www.igsystems. global corporation, were located all over North co.uk. America and most did not know each other. The Moreno, J., Khaund, K. and Hari, G., 2008, Bright Green Buildings, BiQ portfolio process provided the opportunity for Convergence of Green and Intelligent Buildings, research by Frost them to discuss building automation problems, and Sullivan, CABA, www.caba.org/brightgreen. client expectations, building automation service Wong, J.K.W., Li, H. and Wang, S.W., 2005, ‘Intelligent building providers, and proprietary versus open protocol research: A review’, Automation in Construction 14, 143–159. alternatives with others in their corporation and profession. This dialogue and exchange BIBLIOGRAPHY on the building automation performance and Cisco Inc, 2009, Connected Real Estate executive briefing improvement opportunities begins to illustrate presentation, Green Buildings and Smart Buildings USB Drive the value and benefits of benchmarking and provided at Realcomm, Chicago, Il, 23 June. Many Cisco papers feedback to increase intelligence in buildings. on intelligent buildings at www.cisco.com/web/strategy/trec/ index.html. REFERENCES Sinclair, K., Many papers on intelligent buildings at Automated Clements-Croome, D., 2004, ‘Intelligent buildings’, in D. Clements- Buildings website, www.automatedbuildings.com/. Croome (ed), Intelligent Buildings: Design Management and Sinopoli, J., 2007, Smart Buildings Handbook, A Handbook for the Operation, London, Thomas Telford, 3–24. Design and Operation of Building Technology Systems. Many papers Cole, R.J. and Brown, Z., 2009, ‘Reconciling human and automated on Smart Buildings at www.smart-buildings.com/main.php. intelligence in the provision of occupant comfort’, Intelligent Skopek, J., 2007, BiQ – Sample Portfolio Summary, ECD Energy and Buildings International 1(1), 39–55. Environment Canada Ltd. Intelligent Buildings International 1 (2009) Katz.indd 295 10/9/2009 1:32:20 PM