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National Research on
Partnerships with Employers

         March 23, 2012

      Facing the Future XX
        Doubletree Hotel
          Somerset, NJ
NTAR Leadership Center National Research
 Focused on employer-initiated and market-driven approaches
  to recruiting, hiring, accommodating, and retaining employees
  with disabilities.

 Prepared national study, entitled, Ready and Able:
  Addressing Labor Market Needs and Building Productive
  Careers for People with Disabilities - Models for Innovation.

 Conducted follow-up research on Braided Funding strategies
  that advance employer initiatives to include people with
  disabilities.



Employer Partnerships, March 23, 2012                             2
Researchers
 Robert Nicholas, Senior Visiting Fellow for Disability
  Research, Heldrich Center, Rutgers University
 Ronnie Kauder, Senior Practitioner-in-Residence, Heldrich
  Center, Rutgers University
 Daniel Baker, Associate Professor, Elizabeth M. Boggs
  Center on Developmental Disabilities, University of Medicine
  and Dentistry of New Jersey (UMDNJ)




Employer Partnerships, March 23, 2012                            3
Employer Initiatives
 Numerous innovative approaches for employer-driven
  initiatives to recruit, hire, and retain employees with
  disabilities.

 Recognition by employers of the “business case” = people
  with disabilities add value to the employer’s workforce and
  positively affect the “bottom line”.

 Partnerships with workforce intermediaries are key in
  successful employer-driven initiatives. Innovative
  collaborations with and between workforce-supplying
  organizations enable employers to recruit, hire, train, and
  support employees with disabilities.
Employer Partnerships, March 23, 2012                           4
In-Depth Research:
Partnerships and Collaborations
Case study research looked at:

 Large national companies that organize local partnerships
  with service agencies, e.g. Walgreens, Lowe’s, Lockheed-
  Martin.

 Industry-specific (sector) initiatives that feature
  intermediaries coordinating multiple employers and multiple
  service agencies, e.g. JVS and the banking/finance industry.

 Staffing companies that coordinate outreach and disability
  services to provide multiple employer customers with
  qualified employees, e.g. GoodTemps, Manpower.

Employer Partnerships, March 23, 2012                            5
In-Depth Research:
Partnerships and Collaborations
 National intermediary organizations that connect
  employers with students with disabilities in higher
  education, e.g. LimeConnect, Career Opportunities for
  Students with Disabilities (COSD), Emerging Leaders and the
  National Business and Disability Council.

 Local networks that assist multiple local employers to
  recruit, train, and retain employees with disabilities, e.g. New
  Bedford Chamber of Commerce, Project SEARCH, Start on
  Success.

 Local organizations that foster and promote partnerships
  between employers and service providers e.g. Chicago’s
  disabilityworks.
Employer Partnerships, March 23, 2012                                6
Ready & Able Finding 1:
Employers Respond to the Business Case
 Employees with disabilities possess the skills needed for the
  job.

 Employers see employees with disabilities as meeting their
  business and workforce needs.

 Successful experiences with employees with disabilities
  increase employer openness to hiring, accommodation, and
  retention.

 Business-to-business marketing of best practices for
  employing people with disabilities is most powerful.


Employer Partnerships, March 23, 2012                             7
Ready & Able Finding 2:
Innovative Collaborations Facilitate Hiring
 Employers do not want to have to maintain relationships with
  many varied workforce supplying organizations.

 Employers want a single point of contact to coordinate
  assistance and support they need to recruit and hire.

 Assistance and supports provided through the collaboration
  are based on employers’ needs and standards.




Employer Partnerships, March 23, 2012                            8
Innovative Collaborations Facilitate Hiring
 Partner organizations organize and coordinate supports and
  provide technical assistance on workforce and disability-
  specific issues.

 Employers’ location and hiring patterns are partially
  influenced by the effectiveness of public-sector partners.




Employer Partnerships, March 23, 2012                          9
Ready & Able Finding 3: Collaborations
Ensure that Workers are Qualified and
Productive
 Internships and mentorships facilitate permanent hiring.

 Training in occupation-specific and “soft” skills.

 Provision of needed supports and accommodations to assist
  employees to be successful once on the job.




Employer Partnerships, March 23, 2012                         10
Ready & Able Finding 4: Successful
Collaborations Nurture and Reward
Leadership
 Leaders are willing to develop, coordinate, nurture, and
  manage the collaboration.

 Leaders have the ability to motivate, inspire, and connect
  employer leaders.

 Leaders act day in and day out as champions to make things
  happen.




Employer Partnerships, March 23, 2012                          11
A Story of Mutual Success
 Expanded employment opportunities for people with
  disabilities.

 An underutilized source of valuable employees for
  employers.

 Opportunities for public and non-profit organizations to be
  trusted, reliable partners that deliver results for both people
  with disabilities and employers.




Employer Partnerships, March 23, 2012                               12
Why Research on Braided Funding?
 There are many programs, services, and public categorical
  funding streams that support individuals with disabilities to
  become and remain employed.

 Frequently, individuals with disabilities need services and
  supports from multiple programs or systems to achieve their
  employment goals.

 A significant challenge for community partnerships is their
  ability to braid resources from multiple sources to respond to
  the employer’s workforce needs, HR processes, and training
  requirements.

Employer Partnerships, March 23, 2012                              13
Braided Funding
Braided funding, for the purposes of our research, was defined
to mean the access to and coordination of multiple sources of
funding to provide services and supports needed by people with
disabilities to obtain and retain a job.

In braided funding strategies, funding streams remain visible and
are used in common to produce greater strength, efficiency, and/
or effectiveness.




Employer Partnerships, March 23, 2012                               14
Profiles of Success
This study profiled four employer-responsive models that have in
common the following factors:
 The presence of an employer (or group of employers) that
  wants to recruit and hire employees with disabilities.

 A partnership between the employer(s) and one or more
  community organizations that provide valuable supports and
  services to hire and retain employees with disabilities.

 The use of braided funding strategies that are essential to
  making the partnership and the model work.

Employer Partnerships, March 23, 2012                              15
The Profiles
 Lowe’s distribution Center in Pittston, PA. Lowe’s established a
  partnership with the Arc of Luzerne County. The Arc assisted
  Lowe’s in recruiting two local service provider agency partners and
  serves as the single point of contact.

 Project SEARCH in Cincinnati and replication sites in New
  Hampshire, Georgia and Washington.

 Start on Success in Pittsburgh and Baltimore.

 Eastern Connecticut Workforce Investment Board


Employer Partnerships, March 23, 2012                                   16
Summary of Findings
 Braiding funding strategies from multiple programs allow the
  provision of better service to people with disabilities to meet
  employer needs.

 Different braiding strategies can be used, even with the same
  program models.

 A key element in success is to have a single point of
  contact who will coordinate all services for employers.




Employer Partnerships, March 23, 2012                               17
Summary of Findings
 Local workforce systems can effectively coordinate resources
  to support employer efforts to include people with disabilities
  in their recruitment strategies.

 Funding for follow-along supports for job retention is an issue
  beyond an initial period on the job. This particularly affects
  people with intellectual and developmental disabilities.




Employer Partnerships, March 23, 2012                               18
Implications for the Future
 Employer-driven initiatives represent new and rich opportunities
  for increased community employment for people with disabilities.
  There are successful models that can be replicated in many
  communities, with many different braided funding strategies.

 Disability service and workforce development organizations
  should:
   – Foster collaborative relationships among workforce-supplying
     organizations that make it easier for employers or employer
     organizations to work with publicly funded programs.
   – Adopt a single point of contact approach to dealing with
     employers
   – Be creative in braiding funds from various sources

 Employer Partnerships, March 23, 2012                               19
Implications for the Future
 For business-serving organizations and employers:

     – Recognize that people with disabilities are a valuable
       resource to meet employer needs for reliable skilled
       employees.

     – Look to engage in partnerships with responsive workforce
       development, disability service organizations, and other
       agencies to recruit, hire, train, retain, and support
       employees with disabilities.




Employer Partnerships, March 23, 2012                             20
NTAR Leadership Center Contacts
 Kathy Krepcio, John J. Heldrich Center for Workforce
  Development, Rutgers University krepcio@rci.rutgers.edu
  or 732-932-4100, ext. 6306

 Ronnie Kauder, Senior Practitioner-in-Residence, John J.
  Heldrich Center for Workforce Development,
  kauder@rci.rutgers.edu

 Robert Nicholas, Senior Visiting Fellow for Disability
  Research, John J. Heldrich Center for Workforce
  Development, rnich@rci.rutgers.edu


Employer Partnerships, March 23, 2012                        21

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National Research on Partnerships with Employers

  • 1. National Research on Partnerships with Employers March 23, 2012 Facing the Future XX Doubletree Hotel Somerset, NJ
  • 2. NTAR Leadership Center National Research  Focused on employer-initiated and market-driven approaches to recruiting, hiring, accommodating, and retaining employees with disabilities.  Prepared national study, entitled, Ready and Able: Addressing Labor Market Needs and Building Productive Careers for People with Disabilities - Models for Innovation.  Conducted follow-up research on Braided Funding strategies that advance employer initiatives to include people with disabilities. Employer Partnerships, March 23, 2012 2
  • 3. Researchers  Robert Nicholas, Senior Visiting Fellow for Disability Research, Heldrich Center, Rutgers University  Ronnie Kauder, Senior Practitioner-in-Residence, Heldrich Center, Rutgers University  Daniel Baker, Associate Professor, Elizabeth M. Boggs Center on Developmental Disabilities, University of Medicine and Dentistry of New Jersey (UMDNJ) Employer Partnerships, March 23, 2012 3
  • 4. Employer Initiatives  Numerous innovative approaches for employer-driven initiatives to recruit, hire, and retain employees with disabilities.  Recognition by employers of the “business case” = people with disabilities add value to the employer’s workforce and positively affect the “bottom line”.  Partnerships with workforce intermediaries are key in successful employer-driven initiatives. Innovative collaborations with and between workforce-supplying organizations enable employers to recruit, hire, train, and support employees with disabilities. Employer Partnerships, March 23, 2012 4
  • 5. In-Depth Research: Partnerships and Collaborations Case study research looked at:  Large national companies that organize local partnerships with service agencies, e.g. Walgreens, Lowe’s, Lockheed- Martin.  Industry-specific (sector) initiatives that feature intermediaries coordinating multiple employers and multiple service agencies, e.g. JVS and the banking/finance industry.  Staffing companies that coordinate outreach and disability services to provide multiple employer customers with qualified employees, e.g. GoodTemps, Manpower. Employer Partnerships, March 23, 2012 5
  • 6. In-Depth Research: Partnerships and Collaborations  National intermediary organizations that connect employers with students with disabilities in higher education, e.g. LimeConnect, Career Opportunities for Students with Disabilities (COSD), Emerging Leaders and the National Business and Disability Council.  Local networks that assist multiple local employers to recruit, train, and retain employees with disabilities, e.g. New Bedford Chamber of Commerce, Project SEARCH, Start on Success.  Local organizations that foster and promote partnerships between employers and service providers e.g. Chicago’s disabilityworks. Employer Partnerships, March 23, 2012 6
  • 7. Ready & Able Finding 1: Employers Respond to the Business Case  Employees with disabilities possess the skills needed for the job.  Employers see employees with disabilities as meeting their business and workforce needs.  Successful experiences with employees with disabilities increase employer openness to hiring, accommodation, and retention.  Business-to-business marketing of best practices for employing people with disabilities is most powerful. Employer Partnerships, March 23, 2012 7
  • 8. Ready & Able Finding 2: Innovative Collaborations Facilitate Hiring  Employers do not want to have to maintain relationships with many varied workforce supplying organizations.  Employers want a single point of contact to coordinate assistance and support they need to recruit and hire.  Assistance and supports provided through the collaboration are based on employers’ needs and standards. Employer Partnerships, March 23, 2012 8
  • 9. Innovative Collaborations Facilitate Hiring  Partner organizations organize and coordinate supports and provide technical assistance on workforce and disability- specific issues.  Employers’ location and hiring patterns are partially influenced by the effectiveness of public-sector partners. Employer Partnerships, March 23, 2012 9
  • 10. Ready & Able Finding 3: Collaborations Ensure that Workers are Qualified and Productive  Internships and mentorships facilitate permanent hiring.  Training in occupation-specific and “soft” skills.  Provision of needed supports and accommodations to assist employees to be successful once on the job. Employer Partnerships, March 23, 2012 10
  • 11. Ready & Able Finding 4: Successful Collaborations Nurture and Reward Leadership  Leaders are willing to develop, coordinate, nurture, and manage the collaboration.  Leaders have the ability to motivate, inspire, and connect employer leaders.  Leaders act day in and day out as champions to make things happen. Employer Partnerships, March 23, 2012 11
  • 12. A Story of Mutual Success  Expanded employment opportunities for people with disabilities.  An underutilized source of valuable employees for employers.  Opportunities for public and non-profit organizations to be trusted, reliable partners that deliver results for both people with disabilities and employers. Employer Partnerships, March 23, 2012 12
  • 13. Why Research on Braided Funding?  There are many programs, services, and public categorical funding streams that support individuals with disabilities to become and remain employed.  Frequently, individuals with disabilities need services and supports from multiple programs or systems to achieve their employment goals.  A significant challenge for community partnerships is their ability to braid resources from multiple sources to respond to the employer’s workforce needs, HR processes, and training requirements. Employer Partnerships, March 23, 2012 13
  • 14. Braided Funding Braided funding, for the purposes of our research, was defined to mean the access to and coordination of multiple sources of funding to provide services and supports needed by people with disabilities to obtain and retain a job. In braided funding strategies, funding streams remain visible and are used in common to produce greater strength, efficiency, and/ or effectiveness. Employer Partnerships, March 23, 2012 14
  • 15. Profiles of Success This study profiled four employer-responsive models that have in common the following factors:  The presence of an employer (or group of employers) that wants to recruit and hire employees with disabilities.  A partnership between the employer(s) and one or more community organizations that provide valuable supports and services to hire and retain employees with disabilities.  The use of braided funding strategies that are essential to making the partnership and the model work. Employer Partnerships, March 23, 2012 15
  • 16. The Profiles  Lowe’s distribution Center in Pittston, PA. Lowe’s established a partnership with the Arc of Luzerne County. The Arc assisted Lowe’s in recruiting two local service provider agency partners and serves as the single point of contact.  Project SEARCH in Cincinnati and replication sites in New Hampshire, Georgia and Washington.  Start on Success in Pittsburgh and Baltimore.  Eastern Connecticut Workforce Investment Board Employer Partnerships, March 23, 2012 16
  • 17. Summary of Findings  Braiding funding strategies from multiple programs allow the provision of better service to people with disabilities to meet employer needs.  Different braiding strategies can be used, even with the same program models.  A key element in success is to have a single point of contact who will coordinate all services for employers. Employer Partnerships, March 23, 2012 17
  • 18. Summary of Findings  Local workforce systems can effectively coordinate resources to support employer efforts to include people with disabilities in their recruitment strategies.  Funding for follow-along supports for job retention is an issue beyond an initial period on the job. This particularly affects people with intellectual and developmental disabilities. Employer Partnerships, March 23, 2012 18
  • 19. Implications for the Future  Employer-driven initiatives represent new and rich opportunities for increased community employment for people with disabilities. There are successful models that can be replicated in many communities, with many different braided funding strategies.  Disability service and workforce development organizations should: – Foster collaborative relationships among workforce-supplying organizations that make it easier for employers or employer organizations to work with publicly funded programs. – Adopt a single point of contact approach to dealing with employers – Be creative in braiding funds from various sources Employer Partnerships, March 23, 2012 19
  • 20. Implications for the Future  For business-serving organizations and employers: – Recognize that people with disabilities are a valuable resource to meet employer needs for reliable skilled employees. – Look to engage in partnerships with responsive workforce development, disability service organizations, and other agencies to recruit, hire, train, retain, and support employees with disabilities. Employer Partnerships, March 23, 2012 20
  • 21. NTAR Leadership Center Contacts  Kathy Krepcio, John J. Heldrich Center for Workforce Development, Rutgers University krepcio@rci.rutgers.edu or 732-932-4100, ext. 6306  Ronnie Kauder, Senior Practitioner-in-Residence, John J. Heldrich Center for Workforce Development, kauder@rci.rutgers.edu  Robert Nicholas, Senior Visiting Fellow for Disability Research, John J. Heldrich Center for Workforce Development, rnich@rci.rutgers.edu Employer Partnerships, March 23, 2012 21

Editor's Notes

  1. Robb
  2. Bob
  3. Nanette
  4. Bob
  5. Ronnie Present working title of the study – Ready and Able: Addressing Labor Market Needs and Building Productive Careers for People with Disabilities through Collaborative Approaches. Study looked at six different types of partnerships and collaborations. These are the first 3.
  6. Ronnie These are the other three.
  7. Ronnie A key finding is that employers that employ people with disabilities view them as a valuable resource – as people with the skills to do the job. Because of this, employers see employees with disabilities as meeting their business and workforce needs. The third point is logical – success breeds success. Good experiences increase employer openness to hiring, retaining and accommodation. Businesses listen to other businesses. In several cases profiled, one business learned from another about how to access the population of people with disabilities. This gives the practice greater credibility. Two of the profiles are of organizations– disabilityworks in Illinois and the Oregon BLN -- that have focused on the business case in their efforts to facilitate partnerships.
  8. Dan Connect single pt of contact to preferred provider model and give examples. Employers know the job - Disability organizations know how to train workers with disabilities.
  9. Dan
  10. Bob Expand on importance of soft skills
  11. Ronnie As one would expect, in every case, there were people who stepped forward and played leadership roles. These leaders came from every sector – private, public, non-profit.
  12. Ronnie There are examples of leaders in every profile – Lucy Baker, the BLN Director in Oregon, Karen McCulloh, the disabilityworks Executive Director in Chicago. Erin Riehle of Project SEARCH developed both the program and the licensing agreement that is now used in 40 replication sites in the U.S. and Europe. Time Check: 2:55
  13. Ronnie
  14. Ronnie
  15. Ronnie
  16. Bob
  17. Bob
  18. Bob
  19. Ronnie
  20. Ronnie Business-serving organizations, such as Chambers of Commerce, trade associations, and Business Leadership Networks, and employers themselves, must recognize how valuable people with disabilities are are members of the workforce. As we have shown, the greater the exposure, the greater the recognition.
  21. Nanette