Weitere ähnliche Inhalte Ähnlich wie Social Media for Customer Loyalty and Brand Engagement (20) Mehr von Digital Vidya (20) Kürzlich hochgeladen (20) Social Media for Customer Loyalty and Brand Engagement1. Click to edit Master text styles
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Social Media
Customer Loyalty & Engagement
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“Only 20% of marketing budgets
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are typically spent on retention.
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revenues comes from existing
customers.”
Source: Flip the Funnel
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3. The Opportunity
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Acquisition
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Retention
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Referral
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Let’s learn through Examples!
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5. Retargeting on Facebook
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6. Advanced Targeting: Email/Phone/UID
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Source: http://bit.ly/titanapp
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10. Tweet 2 Order
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11. Social Media Loyalty System
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Earn
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customer
A tweet is 1/50th of
frozen dessert.
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12. Tweet to Order
Tweet 2 Order
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13. True Victory!
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“Talking to Zappos is like talking to a Friend
who happens to sell Shoes.”
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14. Thanks for Listening!
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On Social Media
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@MyDigitalVidya info@digitalvidya.com
Leverage Digital Marketing for Incredible Growth?
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