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Focusing Your
Digital Ideology
  Anthony Johnston
What is it you really
 want from your
 digital channel?
What is your
 ideology?
1   MEDIA
2   ACTIVATION
3   INNOVATION
4   STRUCTURE
1   MEDIA




            85
Seen but
not heard


        86
Stop targeting
& start attracting


               The Basic Laws of Attraction
Listen – Add Value – Be Human – Engage – Be Respectful
                                                         87
Scalejacking   88
Take really good  care of 100
people instead of harassing 2000
Igniting groups



  ...to activate   90
Understanding social media




                                  91

                             91
Clarity of Strategy First

Social Media Follows
                                 92

                            92
Create
frictionless
content



               93
Create
frictionless
content



               94
Open-source targeting



                             95

                        95
Listening to everyone,
Speaking to Everyone




                         96
1   MEDIA
2   ACTIVATION
Activation is key
                98
The process
of buying


              99
Focus on
Retail


                 100

           100
Focus on
Retail


                 101

           101
Focus on partnerships


                        102
                              102
1   MEDIA
2   ACTIVATION
3   INNOVATION
Innovation doesn't have
to come from invention.
 It can also come from
     reconfiguration.
                          104
Innovation
is about
ideas
             105
We don’t ask consumers what they want. They don’t know.
 Instead we apply our brainpower to what they need, and
       will want, and make sure we’re there, ready.”
                   Akiho Moria – Founder, Sony
                                                     106
Watch the horizon                                                           Manage for
                                                             Replicate      profitability
                                                             business
                                                  Test        model
                                                business
                                   Seed          model
                                  growth
                                  options

                                Create viable
                    Horizon 3      options


                                                           Build emerging
             Horizon 2                                      businesses


                                                                             Extend and
 Horizon 1                                                                     defend
                                                                            core business
Want to buy a record store?
                     8 years ago

 Time




                                   Profit
Disruption in months



                               $65M
in
loans
in
10
mths

 Micro
loans
in
emerging
economies
                    The
big
guys
have
entered
the
game

What’s Next?



               110
1   MEDIA
2   ACTIVATION
3   INNOVATION
4   STRUCTURE
Focus on
consumers,
not systems
Cloud



        113
Key Take-Outs
Create “Frictionless Content”


 Focus on generating ideas that
  your consumers will absorb and
  spread – they are your media
  planners
Focus on activating

 Understand and leverage each
  point of your path to purchase
 Make the decision as easy as
  possible
Innovation is key

 Focus on generating insight,
  into consumers, process and
  markets
 Treat ideas like a creative
  product. View objectively.
Avoid structures of restraint


 Change philosophy of
  ownership & IP
 Forge alignments outside of
  your infrastructure
119

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