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Tuesday, 1 November 2011
consumer engagement -
                           the new operating model




Tuesday, 1 November 2011
digital nation



Tuesday, 1 November 2011
9 out of 10 Australians go online
                                   (54% have broadband)




                                         83%
                                                   offline




Tuesday, 1 November 2011
the next 2 billion
                           online will be mobile




                             Global      Australia
                             23%          35%


Tuesday, 1 November 2011
90%


                                     52%
                                     48%

                           10%

                           2008   2011




Tuesday, 1 November 2011
42.9%

                                  37.2%




                           2010   2011




Tuesday, 1 November 2011
2011


Tuesday, 1 November 2011
2012


Tuesday, 1 November 2011
2013


Tuesday, 1 November 2011
2014


Tuesday, 1 November 2011
6.4x   5.3x




Tuesday, 1 November 2011
3,000,000,000
                                  views a day



Tuesday, 1 November 2011
100,000,000,000
                                     hits a day



Tuesday, 1 November 2011
partners
                                 friends
                                  family
                           kittens waking up
                               colleagues
                               angry birds
                               celebrities
                            nigerian prince
                                strangers
                                 brands
Tuesday, 1 November 2011
18%
                                             of users check Facebook
                                            while their head is still on the
                                                pillow in the morning



                 Consumer Lab Study 2011 - Ericsson US

Tuesday, 1 November 2011
130 relationships
                                 Dunbar's	
  law	
  =150




Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
adverti sing
                           entertainment


                                >
Tuesday, 1 November 2011
adverti sing
                           entertainment


                                >
Tuesday, 1 November 2011
ertainm ent
                           ent
                            advertising

                                >

Tuesday, 1 November 2011
advertainment




Tuesday, 1 November 2011
advergaming




Tuesday, 1 November 2011
Call of Duty: Black Ops
                               November 2010
                           First 24 hours = $364M
                                $1B in 42 days




Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
case studies



Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
Tuesday, 1 November 2011
TXT




Tuesday, 1 November 2011
Be engaging


Tuesday, 1 November 2011
Be social


Tuesday, 1 November 2011
Be mobile


Tuesday, 1 November 2011
Thank You
Tuesday, 1 November 2011

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Messaging & Creative Engagement