Spätestens seit Google und Apple immer mehr zu Gesundheitsunternehmen werden, ist Mobile Health in aller Munde. Unabhängig davon aber verändert der Einsatz von Smartphones und Tablet PCs grundlegend weite Bereiche der Medizin. Das Design und die Entwicklung von mHealth-Anwendungen für den professionellen medizinischen Einsatz unterliegen jedoch ganz eigenen, speziellen Anforderungen. Zum einen setzen sie ein medizinisches Fachwissen, zum anderen Kenntnisse der angewandten Pflegeprozesse voraus. Die Einhaltung von Richtlinien, Standards, Interoperability, Sicherheit und Datenschutz sind weitere wichtige Kriterien, die erfüllt sein müssen. Keine einfache Aufgabe! Andreas Lorenz von digitalMedLab zeigt in seinem Referat (für UX-Schweiz an der ETHZ) auf, wie sich Health, UX-Design und Technologie erfolgreich verbinden lassen.

1. Andreas Lorenz, Head of Mobile @ digitalMedLab
UX-Schweiz, ETHZ, Zürich - 28. April 2016
Connecting Dots between Health,
Design and Technology.
UX-Design in Mobile Health

2. 2016
Stethoscope by CliniCloud
1816
Stethoscope by René Laennec
digitalMedLab.com

3. “Why can’t health care tools be as easy to use
“as the tools I use in the rest of my life?”

4. digitalMedLab.com
digitalMedLab
Connecting Health, Technology & Design to create Value
HEALTH DESIGN TECHNOLOGY

5. digitalMedLab.com
Reduce Costs, Time and medical Errors
+WoundDesk
• a mobile app
• a wound report
• a web-based administration
• a health analytics tool
• an open API
• an EHR-gateway
A mobile health system including:

6. Why is healthcare a challenge
for user experience designers?
digitalMedLab.com

7. Healthcare Settings
Design/Develop for different

8. digitalMedLab.com
Out-Patient Care/Homecare
Design/Develop for different settings

9. digitalMedLab.com
Hospital
Design/Develop for different settings

10. digitalMedLab.com
Medical Practice/Specialist
Design/Develop for different settings

11. digitalMedLab.com
Nursing Home
Design/Develop for different settings

12. Stakeholders
Design/Develop for different users

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Patient
Design/Develop for different users

14. digitalMedLab.com
Nurse
Design/Develop for different users

15. Physician
Design/Develop for different users
digitalMedLab.com

16. digitalMedLab.com
Health IT
Design/Develop for different users

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Health Management
Design/Develop for different users

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Pharma
Design/Develop for different users

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Insurance
Design/Develop for different users

20. digitalMedLab.com
Military Health
Design/Develop for different users

21. digitalMedLab.com
Requirements
mHealth

22. digitalMedLab.com
Healthcare Processes
mHealth Requirements

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Effective Outcomes
mHealth Requirements

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Medical Validation
mHealth Requirements

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Regulation
mHealth Requirements

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Reimbursement
mHealth Requirements

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EHR Integration
mHealth Requirements

28. digitalMedLab.com
Security
mHealth Requirements

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Privacy
mHealth Requirements

30. digitalMedLab.com
Connectivity
mHealth Requirements

31. Learnings
Health Product Development == UX-Driven Process
1 Know the processes and pains
2 Empower the provider
3 Start with a MVP
4 Use a lean methodology
5 Integrate grow hacking
6 Health visualization is king
7 Building trust through design
8 Switzerland is a small market
9 Localization is indispensable
Everything is a work in progress…

32. Presentation under
slideshare.com/digitalmedlab
Andreas Lorenz
Questions?
Thank you!
Head of Mobile / Co-founder
al@digitalmedlab.com