http://kib.ki.se/kibkonferens/2007/program.html This presentation provides an overview of causes why library services are fading out of sight for most user groups and how these users and their expectations have changed without us realizing. It contains a strong plea for a focus shift for librarians, a focus into the environments where the users are, instead of expecting them come to us, or our resources. Exploration of all relevant user environments for you organization, the use of new web-based technologies with Web 2.0 elements and certainly a more structural technical re-design of library information systems is needed to deliver library services and resources at the place of need. Examples of short term possibilities are shown (i.e. Library Toolbar), as well as more long-term solutions clarified by examples from the Libraries of the University of Groningen and the Central Medical Library of the University Medical Center Groningen.

1. Getting in the Flow! How libraries can adapt to changing users and environment s

2. Guus van den Brekel Coördinator Electronic Services, Central Medical Library University Medical Center Groningen Blog: Digicmb . blogspot .com 10:e årliga medicinska bibliotekskonferensen 23-24 augusti 2007

4. “ Finding Time in Library” YouTube

7. No Shortcuts No Intersections No Teleports ;-) No Visibility, lack of presence Ambient Findability

8. What we are up against … We are not the only one anymore …

10. “ The World is FLAT for everybody” “ People will change their habits quickly when they have a strong reason to do so, and people have an innate urge to connect with other people ” Marc Andreessen, co-founder Mosaic, Netscape

12. Slideshare YouTube

13. But Libraries have not Shifted …..enough ShiftedLibrarian Blog

17. Keep up with what they are doing!

18. library user environments resource environment Source: Lorcan Dempsey, Liber 2005 Lorcan Dempsey Blog lab books exhibitions PDAs learning management systems campus portal course material text book personal collections reading lists Institutional repository Digital collections E-reserve Catalog Licensed collections Aggregations Virtual reference Cataloging ILL lab books exhibitions PDAs learning management systems campus portal course material text book personal collections reading lists

20. library Consumer environments Management environment Licensed Bought Faculty& students Digitized Aggregations Resource sharing Integrated local consumer environment? Library web presence Resource sharing, … Source: Lorcan Dempsey, CIC 2007 … Institutional Workflow Portals, CMS, IR, … Personal Workflow RSS, toolbars, .. Network level workflow Google, … Integrated local consumer environment? Library web presence Resource sharing, …

22. A Quick Response ..

25. User environment BROWSER OFFICE APS NETWORK DESKTOP

28. QuickSearch Library Toolbar www.conduit.com

30. How does it work ?

35. Top Frame on Browser Window

36. CMB toolbar

37. FireFox browser

39. Netvibes

40. Netvibes UNIVERSE : publish your RESOURCES & TOOLS Netvibes

41. The Long Term Stuff

45. Complex phrases Dutch ! (obesity) Quotes Name handling Name handling

55. Flickr: SL Library

60. Second Life : some figures 250.00 Residents in March 2006! And now .. Second Life News ALL-in-One

61. The Second Life Medical Library 2.0 at HEALTHINFO ISLAND Blogging IN SL

68. Thank you for your attention. This is a mash-up of articles, presentations, blog-posts published on these subjects, mixed with my experiences and opinions. You can find all of them at http:// del . icio .us/ digicmb / UserEnvironment

69. Backup slides Toolbar movie: http://www.rug.nl/Bibliotheek/locaties/bibCMB/informatie/toolbar/DemoToolbar2.html (online) I:ragueemoToolbar2.html (USB)