how users have changed and how libraries can adjust Presentation & workshop at Norwegian Knowledge Centre for the Health Services, Olso, January 15th 2007 NTNU Library (UBiT) Trondheim, January 17th & 18th 2007 Guus van den BrekelCoördinator Electronic Services, Central Medical LibraryUniversity Medical Center Groningen Blog: Digicmb.blogspot.com

1. Into the user environment now! How the users changed and how libraries can adjust Presentation & workshop at Norwegian Knowledge Centre for the Health Services , Olso, January 15th 2007 NTNU Library (UBiT) Trondheim, January 17th & 18th 2007 Guus van den Brekel Coördinator Electronic Services, Central Medical Library University Medical Center Groningen Blog: Digicmb.blogspot.com

5. No Shortcuts No Intersections No Teleports ;-) No Visibility, lack of presence

6. What we are up against … We are not the only one anymore …

10. Got Game: How the Gamer Generation Is Reshaping Business Forever by John C. Beck , Mitchell Wade "WE'VE SAID THERE IS a generation gap-a real cultural difference-between gamers and baby boomers..."

13. So the World has changed, … the User has changed … and the Libraries …… ( Read also: Organizations, companies, Industry) just did not change enough

15. library user environments resource environment Source: Lorcan Dempsey, Liber 2005 lab books exhibitions PDAs learning management systems campus portal course material text book personal collections reading lists Institutional repository Digital collections E-reserve Catalog Licensed collections Aggregations Virtual reference Cataloging ILL lab books exhibitions PDAs learning management systems campus portal course material text book personal collections reading lists

16. Keep up with what they are doing!

19. Personal Learning landscape

30. But what are we doing already?

32. But what can we do NOW?

40. A Short Term example: the QuickSearch Library Toolbar

42. How does it work ?

44. No to the Toolbar, Yes to the SearchBox?

45. What do the users like about the Toolbar?

48. And now for something completely different … The ultimate chase for the user … Extreme example of libraries following the users everywhere!

51. Massive MultiUser Online (Role Playing) Games MMOG / MMORPG and Libraries, Universities, Companies, Business, Hospitals, Newsagents Bookstores, Clothing, Gambling Porn “IF IT’S IN RL IT’S IN SL”

53. Second Life : some figures 250.00 Residents in March 2006! And now ..

62. Let’s go inside Second Life!

64. The Second Life Medical Library 2.0 The chase for the Users …… Into The User Environment : no limits

65. Thank you for your attention. This is a mash-up of articles, presentations, blog-posts published on these subjects, mixed with my own experience and opinions. You can find all of them at http://del.icio.us/digicmb/UserEnvironment