1. ICT for Sustainable Economies Guiding Ideas and Examples Dr. Orestis Terzidis Vice President SAP Research Karlsruhe

6. Sustainable Thinking: Triple Bottom Line © SAP 2009 / Page Natural resources, Climate change, Population growth Awareness, Connectivity, Accountability Global business networks Economic Environ- mental Social

7. Ratio Carbon Footprint SAP and it’s customers [Example: Carbon footprint SAP itself, SAP products, customers in Mio tons CO 2 e] SAP customers’ footprint* (SAP as enabler of sustainable business processes) ~40-45 SAP's own footprint (SAP as exemplar) ~ 0.5 Footprint of SAP's products in use** (SAP as enabler of Green IT) ~4,000-5,000 x 100 x 100 The CO 2 footprint of SAP’s customer base is about 10,000 times larger than that of SAP. * 75% of Fortune 1000 companies; ** Assume avg 1000 users per SAP 50,000 customers; Source: Team ESTIMATE 900

8. Sustainability Map Sustainability Performance Environment, Health and Safety Energy and Carbon Product Safety and Stewardship Sustainable Supply Chain Sustainable Workforce IT Infrastructure Compliance Competitiveness Environmental Compliance Occupational Health Industrial Hygiene & Safety Emergency Management Energy-efficient Assets Energy Management Carbon Management Smart Grids Product Compliance Material & Product Safety Recycling & Re-Use Recall Management Product Footprint Sustainable Design Procurement Traceability Commodity Trade & Risk Management Supply Chain Optimization Labor Compliance & Rights Diversity Talent Management Green IT Availability, Security, Accessibility & Privacy Resource Optimization Assured Reporting Benchmarking & Analytics Strategy & Risk Financial Performance

13. Lighthouse Project E-Energy Overview Production Central/De-Central Transport/ Distribution Consumption Usage Procurement Retail/Sales Service (CRM) Integrated Solutions for Technical Operations Business-Level ICT based Solutions/Services Smart Generation Smart Grid Smart Customer TECHNOLOGIES : Using the potential of ICT (Smart Metering, Portals, Embedded Systems) Context and framework conditions (Legal, Security, Socioeconomics) E-Energy Marketplace ICT Solutions for Coupling the Levels E-Energy Operations/Maintenance

24. Emerging markets Where the Lights are not yet on Brazil China Colombia India Lebanon Africa except Egypt, Morocco, South Africa Mexico Romania Russia Bulgaria Turkey Rest of Latin America Rest of Middle East Countries with predicted growth rates > 15% in 2007-2010

29. Project C@R Collaboration at Rural Background EU FP6 research project Cooperation SAP – CSIR/Meraka Scope ~ 30 Spaza Shops, 4 Entrepreneurs Best Practices for Rural Africa Viable business models Mechanisms Applying Open Innovation mechanisms based on Living Lab principle Sekhukhune Rural Living Lab South Africa Challenge Business case for small enterprises at the bottom of the pyramid (BoP)

31. The Role of the Informal Sector (2 nd economy) in Developing Economies Characteristics of this sector: No access to credit and capital Weak networks Low productivity and efficiency Poor working conditions Inadequate supply and marketing Low level of education and skills Inadequate infrastructure Legal hurdles wrt formalization Harrassment What is the informal economy? Economists: „unobserved economy“ Labor advocates: „ unorganized economy“ Social advocates: „ unprotected economy“ Statistical authorities: „ uncounted economy“ EXCLUSION Informal employment as perc. of non-agicultural employment:

34. IT Can Make a Difference [Example: Carbon footprint SAP itself, SAP products, customers in Mio tons CO 2 e] SAP customers’ footprint* (SAP as enabler of sustainable business processes) ~40-45 SAP's own footprint (SAP as exemplar) ~ 0.5 Footprint of SAP's products in use** (SAP as enabler of Green IT) ~4,000-5,000 x 100 x 100 The CO 2 footprint of SAP’s customer base is about 10,000 times larger than that of SAP. * 75% of Fortune 1000 companies; ** Assume avg 1000 users per SAP 50,000 customers; Source: Team ESTIMATE 900

35. Thank you