1. Cisco Unified IP
Phone Overview
Presentation
<presenter>
<title>
<date>
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1

2. For Cisco Field and Partners Only
• This is a comprehensive portfolio presentation for the Cisco Unified IP Phone Portfolio for
Enterprise, Mid-market and Branch Offices
• It is modular with self-contained presentations on the following portfolios:
Cisco Unified IP Phone 9900 Series
Cisco Unified IP Phone 8900 Series
Cisco Unified IP Phone 7900 Series
Cisco Unified IP Phone 6900 Series
Cisco Unified IP Phone 3900 Series
• Slides 3 through 7 are introductory. These should be included in your presentation
regardless of portfolio(s) presented
• You will encounter slide repeats if you present multiple portfolios from this deck. This is
intentional for those presenting only one portfolio. Be sure to review Closing Summary
slides, however, as they are customized for each portfolio module.
• Back up slides are for Cisco Field and Channel Partners. These are NOT intended for
customer engagements. They will help you address portfolio positioning, overcoming
obstacles, discuss feature comparisons and how to sell the respective portfolios.
Happy Selling!
Collaboration Solutions Marketing
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

3. Cisco Strategic Direction
Interoperable,
Open
Architecture
Secure Flexible
Inter- Consumption
Company Integrated Models
Experience
Video Enterprise
Communications Social
Software
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

4. Cisco Collaboration Architecture
Conferencing Customer Care
Communication
and Collaboration Enterprise Social Software IP Communications
Applications Messaging Mobile Applications Telepresence
Presence Session Mgmt Content Mgmt
Collaboration Location Client Frameworks Tagging
Services
Policy and Security Management
Infrastructure Virtual Machines Network Storage
On-Premise Hybrid SaaS
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

5. Why Cisco Collaboration Solutions and Cisco
Unified IP Phones?
• Broad portfolio
Maximizes investment
Basic to fully advanced features
• Powerful, yet easy-to-use
• Rich and reliable human
interactions
Voice, video & apps
Transcend boundaries with video
• Enable desktop virtualization
Reduce TCO
Increase agility
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

6. Cisco Unified IP Phone Portfolio
9900 Series Advanced Collaborative Media Endpoints
•Rich interactions with HQ video & voice, large color displays
•Desktop consolidation and widest bus. apps with VDI, MIDlets,
XML
•Maximum flexibility with USB, Bluetooth, Wi-Fi & Gigabit Ethernet
•Energy-friendly for cost savings
8900 Series Advanced Professional Media Endpoints
•Rich interactions with HQ video & voice, large color displays
•Desktop consolidation and bus. apps with XML, MIDlets and
VDI
•Connectivity options with USB, Bluetooth and Gigabit Ethernet
•Energy-friendly for cost savings
7900 Series Advanced Business Endpoints
•Full portfolio of desktop, conference and wireless endpoints
•Rich interactions with HQ voice and video, large graphical displays
•Desktop consolidation and wide array of business apps with VDI
•Energy-friendly for cost savings
6900 Series Business Voice Endpoints
•Traditional telephony-like user experience
•Rich interactions with HQ video communications
•Desktop consolidation and wide array of business apps with VDI
•Energy-friendly for cost savings
3900 Series Basic Voice Communications Endpoints
•Affordable, high-quality audio communications
•Added convenience with integrated speakerphone
•Reduced infrastructure with integrated 10/100 switch ports
•Energy-friendly for cost savings
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

7. Cisco Unified IP
Phones 9900 Series
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

8. Cisco Unified IP Phones
Transform How You Collaborate
Accelerate Business with
Interactive Video
Richer Multimedia
Experiences
Extend Workspace Flexibility
Integrate Virtual Computing
Maximize Your Investment
Earth-friendly Enhancements
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

9. A Focus on User Experience
Rounded Keys
Tricolor LED’s
Line/Feature & Session Keys
Adjustable Display,
Enhanced USB, Bluetooth
Acoustics Personalization
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

10. Cisco Unified IP Phone 9900 Series
Accelerate Collaboration
Advanced Collaborative Media Endpoints
• Knowledge Professionals, Administrative,
Managers and Executives
• H.264 interactive HQ video
• Business Apps: VDI, MIDlets, XML
• High-definition voice
IP Phone 9971
• Connectivity: Gigabit Ethernet, Wi-Fi, USB
• Experience:
H
IP Phone 9951
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

11. Cisco Unified IP Phone 9951 5” diagonal, VGA,
Backlit, Anti-glare
Cisco Unified Video Color Display
Camera via USB
Earth-friendly Five Session Keys with
Incoming Plastics
Call/Message Waiting LED status indication
Indicator
Five Programmable
Line/Feature Keys Programmable Soft-
label Keys and Four
Two Handset Styles Fixed Keys
10/100/1000 Ethernet
High-definition voice Switch Port
Release and Back Keys
Bluetooth Radio for
Jawbone ICON for Navigation Keys &
Cisco Select Button
Settings, USB Port and Audio-
Directory and In/Out Jacks
Messages Keys Rounded Ergonomic
Volume Mute, Headset, Keys Transfer, Conference
Up/Down Key Speakerphone Keys & Hold Keys
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

12. Cisco Unified IP Phone 9971 5.6” diagonal, VGA,
Cisco Unified Video Backlit, Anti-glare
Camera via USB Color Display with Full
Earth-friendly Touchscreen
Incoming Plastics
Call/Message Waiting
Indicator Six Session Keys with
LED Status Indication
Six Programmable
Line/Feature Keys Programmable Soft-
label Keys (Touch-
Two Handset Styles Sensitive)
10/100/1000 Ethernet
High-definition voice Switch Port
Release and Back Keys
Bluetooth Radio for
Navigation Keys &
Headsets and Wi-Fi
Select Button
for ROI
USB Port and Audio-
Settings, In/Out Jacks
Directory and
Messages Keys Rounded Ergonomic Transfer, Conference
Mute, Headset, Keys & Hold Keys
Volume Speakerphone Keys
Up/Down Key
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

13. Cisco Unified Video Camera
Personalizing Communications
Transform Collaboration with Video
• IP Phones 9900 Series
Video bundles for attractive pricing
• Integrated into ergonomic design
• USB connection for plug-n-play
• H.264 standard interactive video
High performance
Video interop with other Cisco endpoints
• 2.0 megapixel camera
• Resolution:
Up to 24fps VGA resolution
Up to 30 fps CIF/SIF
• Video Mute (local end)
• Video Preview – see local end video before a call
• Charcoal and Arctic White
Requires 9.0(2) IP Phone firmware or later
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

14. Cisco Unified Video Advantage 2.2
Face-to-face Communications
Enhance Visual Collaboration
• Alternative to Cisco Unified Video Camera
Virtual face-to-face communications
Video as simple as a phone call
• VT Camera III resides on top of PC
• User Experience:
Privacy shade for video mute
H.263 and H.264 video standards
Video up to 30 fps (CIF/SIF standards)
Video signal indication
• PC Requirements
Windows 2000, XP Pro, Vista Business/Enterprise
Edition
Pentium P4 2.8Ghz or higher
Video Graphics Card 1024 x 768 or higher
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

15. Virtualization Experience Client 2100
Capture VDI Transition for Rich Media
• Simplify IT deployment, security, scalability
• VXC 2100 an integrated solution for Cisco
Unified IP Phones 8900/9900 Series
Uses existing PoE and desktop phone
Requires only monitor, keyboard and mouse
• Industry standard protocols:
Citrix: ICA 11.x for XenDesktop and XenApp
MS Windows Terminal Server 2003/2008: Remote
Desktop Protocol 6.x
VMWare PCoIP
• VMWare View 4.5 and Citrix Xen Desktop
desktop software in the Data Center
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

16. Jawbone ICON for Cisco Bluetooth Headset
Added Freedom & Convenience
Increase productivity
• Noise cancellation
• One headset  multiple devices
• Longer battery life
• MyTALK software updates
• Enhanced security
Investment protection
Reduces costs
• Instructional end user packaging
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

17. Cisco Unified IP Phone
Handset Style Options
• Slimline and Standard
Slimline weighs 5oz/140G and more
tapered
Standard weighs 6oz/170g with a fuller
earpiece
Both handsets weigh less than today’s
7900 Series
7.4oz/210g
Greater Choice and User Comfort!
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

18. Cisco Unified IP Phone Attribute
Comparisons
IP Phone 9971 and IP Phone 9951
IP Phone 9951 IP Phone 9971
Programmable Line/Feature Keys Five Six
Total Keys (Line, Feature, Session) Ten Twelve
Interactive Video with Cisco Unified Video
Camera Two-way, Multiparty using MCU Two-way, Multiparty using MCU
High-definition voice Handset, Headset, Speaker Handset, Headset, Speaker
USB Ports
Dual-ports (wired and wireless Dual-ports (wired and wireless
headsets, Unified Video Camera) headsets, Unified Video Camera)
Connectivity (Gigabit Ethernet, Wi-Fi) Gigabit Gigabit, Integrated Wi-Fi
Bluetooth (Jawbone ICON for Cisco Headset) Headset and Handsfree Headset and Handsfree
Touchscreen (Including Context-Sensitive
Softkeys) No Yes
Four Fixed Context-Sensitive Softkeys Yes No
Desktop Virtualization VXC 2100 VXC 2100
Display 5” VGA color 5.6” VGA color
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

19. Cisco Unified IP Color Key Expansion Module
Easy Expansion and Investment Protection
Add Scalability and Responsiveness
• 36 programmable line/feature keys per module
• 18 physical keys
Page 2 key for additional 18 keys
• Graphical, backlit color LCD display with LCD
labels
480 x 272 pixel
• Tri-color LED’s for call state indication
• Deep-sleep option for power savings
• Wall-mountable
• Power
802.3at inline power
802.3af requires local power cube 4
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

20. Earth-friendly Enhancements
Cisco’s Ongoing Focus
• Reduced power consumption
“Power Save” administrative option
ASIC components
• Reground & recyclable plastics
• Restriction of Hazardous Substances (RoHS) compliant
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

21. Endpoint Applications
IP Phone 8900/9900 Series
Rich User Experience
Weather Forecast
Two fun and FREE applications
• MIDlet applications
Vibrant graphics, faster response times
• Support on IP Phone 8961, 9951 & 9971
Touchscreen (9971) or navigation cluster
(9971, 9951, 8961) supported
Quick Calculator
• Administrator-enabled via Unified CM
www.cisco.com/go/ipphones/apps 21
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

22. Cisco Unified IP Phone 9900 Series
Portfolio Benefits
• Reduced Total Cost of Ownership
Desktop virtualization enables hardware and
software consolidation
Video integration lowers OPEX costs
9971 Wi-Fi offers ROI with Cisco Unified
Wireless Network
Power save reduces consumption
• Enhanced User Experience
Bluetooth adds freedom at the desktop
Large, high-resolution color displays deliver a
richer application experience
High-definition voice reduces fatigue with
crystal clear communications
USB ports add flexibility and convenience
Choice of colors, handset styles, wallpaper
deliver more personalization
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

23. Media Platforms and IP Phone Firmware
Minimum Release Requirements
Unified
Unified Communications Unified Communications IP Phone
Introduction Communications Manager Express with Integrated
Manager Business Edition Services Router Firmware
5000/6000
Available Now
IP Phone 9900
Series 7.1(3) 7.1(3) 9.0(1)
8.5
Cisco Unified
Video Camera 7.1(3) 7.1(3) CYQ2 2011 9.0(2)
Cisco Unified IP Available Now
Color Key
Expansion 7.1(3) 7.1(3) 9.0(1)
Module 8.5
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

24. In Closing…
• Cisco committed to delivering world class
collaborative experiences
• Continuing to build upon strengths in
collaboration, video, desktop virtualization and
user experience
• The IP Phone 9900 Series is our most advanced
collaborative endpoint portfolio
Expands choice in endpoint solutions
Elevates communications experience integrating
video
Simple as a phone call…
Reduces TCO with desktop consolidation through VDI
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

25. Seeking More Information?
It’s available on Cisco.com
• IP Phone 9900 Series
www.cisco.com/go/ipphones/9900
• Cisco Unified Video Camera
www.cisco.com/go/ipphones/accessories
• Cisco Unified IP Color Key Expansion Module
www.cisco.com/go/ipphones/accessories
• Tour the IP Phone 9900 Series from your computer
http://www.cisco.com/en/US/products/ps10453/prod_pre
sentation_list.html
• Quick Calculator and Weather Forecast
www.cisco.com/go/ipphones/apps
• Desktop Virtualization
www.cisco.com/go/vdiendpoints
• Cisco Unified Video Advantage
www.cisco.com/go/cuva
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25

26. Join the Conversation…
Cisco Collaboration Community
• Find answers to business and
product questions
• Access user-contributed tools
and real world advice
• Get direct access to experts
worldwide
• Share unfiltered opinions and
perspectives
www.cisco.com/go/joinconversation
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

27. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27

28. Cisco Unified IP
Phones 8900 Series
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

29. Cisco Unified IP Phone 8900 Series
Superior Multimedia Experience
Advanced Professional Media Endpoints
• Knowledge Professionals, Administrative, Managers
and Executives
• Programmable/line feature keys
• Business Apps: VDI, MIDlets, XML
IP Phone 8961
• High-definition voice
• Connectivity: Gigabit Ethernet
• Experience:
H
IP Phone 8945
IP Phone 8941
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29

30. Cisco Unified IP Phone 8941 5” diagonal, VGA,
Backlit, Anti-glare
Color Display
Earth-friendly
Incoming Plastics
Call/Message Waiting
IEEE PoE Class 1
Indicator
Video Endpoint
Four Programmable
Line/Feature Keys Programmable Soft-
label Keys and Four
Two Handset Styles Fixed Keys
10/100 Ethernet Switch
High-definition voice Port
Settings,
Directory and
Messages Keys Navigation Keys &
Select Button
Volume Rounded Ergonomic
Mute, Headset, Video Keys Transfer, Conference
Up/Down Key
Mute, Speakerphone Keys & Hold Keys
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30

31. Cisco Unified IP Phone 8945 5” diagonal, VGA,
Backlit, Anti-glare
Color Display
Earth-friendly
Incoming Plastics
Call/Message Waiting
IEEE PoE Class 2
Indicator
Video Endpoint
Four Programmable
Line/Feature Keys Programmable Soft-
label Keys and Four
Two Handset Styles Fixed Keys
High-definition voice 10/100/1000 Ethernet
Switch Port
Settings,
Directory and
Messages Keys
Navigation Keys &
Bluetooth Handsfree Select Button
with Jawbone ICON
for Cisco
Volume Rounded Ergonomic
Mute, Headset, Video Keys Transfer, Conference
Up/Down Key
Mute, Speakerphone Keys & Hold Keys
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31

32. Cisco Unified IP Phone 8961 5” diagonal, VGA,
Backlit, Anti-glare
Color Display
Earth-friendly Session Keys with
Incoming Plastics
Call/Message Waiting LED status indication
Indicator
Programmable
Line/Feature Keys Five Programmable
Soft-label Keys and
Two Handset Styles Four Fixed Keys
10/100/1000 Ethernet
High-definition voice Switch Port
Release and Back Keys
Settings,
Directory and
Messages Keys Navigation Keys &
Select Button
USB Port
Volume Rounded Ergonomic
Mute, Headset, Keys Transfer, Conference
Up/Down Key
Speakerphone Keys & Hold Keys
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32

33. Cisco Unified Video Advantage 2.2
Face-to-face Communications
Enhance Visual Collaboration
• Alternative to Cisco Unified Video Camera
Virtual face-to-face communications
Video as simple as a phone call
• VT Camera III resides on top of PC
• User Experience:
Privacy shade for video mute
H.263 and H.264 video standards
Video up to 30 fps (CIF/SIF standards)
Video signal indication
• PC Requirements
Windows 2000, XP Pro, Vista Business/Enterprise
Edition
Pentium P4 2.8Ghz or higher
Video Graphics Card 1024 x 768 or higher
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33

34. Virtualization Experience Client 2100
Capture VDI Transition for Rich Media
• Simplify IT deployment, security, scalability
• VXC 2100 an integrated solution for Cisco
Unified IP Phones 8900/9900 Series
Uses existing PoE and desktop phone
Requires only monitor, keyboard and mouse
• Industry standard protocols:
Citrix: ICA 11.x for XenDesktop and XenApp
MS Windows Terminal Server 2003/2008: Remote
Desktop Protocol 6.x
VMWare PCoIP
• VMWare View 4.5 and Citrix Xen Desktop
desktop software in the Data Center
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34

35. Cisco Unified IP Color Key Expansion Module
Easy Expansion and Investment Protection
Add Scalability and Responsiveness
• 36 programmable line/feature keys per module
• 18 physical keys
Page 2 key for additional 18 keys
• Graphical, backlit color LCD display with LCD
labels
480 x 272 pixel
• Tri-color LED’s for call state indication
• Deep-sleep option for power savings
• Wall-mountable
• Power
802.3at inline power
802.3af requires local power cube 4
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35

36. Jawbone ICON for Cisco Bluetooth Headset
Added Freedom & Convenience
Increase productivity
• Noise cancellation
• One headset  multiple devices
• Longer battery life
• MyTALK software updates
• Enhanced security
Investment protection
Reduces costs
• Instructional end user packaging
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36

37. Cisco Unified IP Phone
Handset Style Options
• Slimline and Standard
Slimline weighs 5oz/140G and more
tapered
Standard weighs 6oz/170g with a fuller
earpiece
Both handsets weigh less than today’s
7900 Series
7.4oz/210g for the 7975
Greater Choice and User Comfort!
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37

38. Earth-friendly Enhancements
Cisco’s Ongoing Focus
• Reduced power consumption
“Power save” administrative option
ASIC components
• Reground & recyclable plastics
• Restriction of Hazardous Substances (RoHS) compliant
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38

39. Endpoint Applications
IP Phone 8900/9900 Series
Rich User Experience
Weather Forecast
Two fun and FREE applications
• MIDlet applications
Vibrant graphics, faster response times
• Support on IP Phone 8961, 9951 & 9971
Touchscreen (9971) or navigation cluster
(9971, 9951, 8961) supported
Quick Calculator
• Administrator-enabled via Unified CM
www.cisco.com/go/ipphones/apps 39
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

40. Cisco Unified IP Phone 8900 Series
Portfolio Benefits
• Reduced Total Cost of Ownership
Desktop virtualization enables hardware and
software consolidation
Power save reduces consumption
Built-in HQ video provides OPEX savings
Easy and scalable expansion with IP Color
Key Expansion Module
• Enhanced User Experience
Large, high-resolution color displays deliver
richer application experience
High-definition voice reduces fatigue with
crystal clear communications
USB port adds flexibility with choice in wired
and wireless headsets
Choice of colors, handset styles and
wallpaper options provide more
personalization
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40

41. Media Platform and IP Phone Firmware
Minimum Release Requirements
Unified Unified
Unified Communications Communications
Introduction Communications Manager Express with
IP Phone
Manager Business Edition Integrated Services Firmware
5000/6000 Router
Available Now Available Now
Available Now 9.0(1) – 8961
IP Phone 8900
Series 7.1(3) – 8961 7.1(3) – 8961
8.5 – 8961 only 9.1(2) – 8941/8945
7.1(5) – 8941/8945 7.1(5) – 8941/8945
Cisco Unified Available Now – Available Now – Available Now -
IP Color Key 8961 only 8961 only 8961 only
Expansion 9.0(1) – 8961 only
Module 7.1(3) 7.1(3) 8.5
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41

42. In Closing…
• Cisco and our partners are committed to
delivering world class collaborative experiences
• Evolution of our portfolio continues, building upon
our strengths in collaboration, video, network
evolution, desktop virtualization and user
experience
• The IP Phone 8900 Series:
Delivers rich multimedia experiences including video
as easy as a phone call
Reduces TCO with desktop consolidation while
increasing productivity with VDI
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42

43. Seeking More Information?
It’s available on Cisco.com
• IP Phone 8900 Series
www.cisco.com/gp/ipphones/8900
• Cisco Unified IP Color Key Expansion
Module
www.cisco.com/go/ipphones/accessories
• Tour the IP Phone 8900 Series in 3D right
from your own computer!
http://www.cisco.com/en/US/products/ps10451/
prod_presentation_list.html
• Quick Calculator and Weather Forecast
www.cisco.com/go/ipphones/apps
• Desktop virtualization
www.cisco.com/go/vdiendpoints
• Cisco Unified Video Advantage
www.cisco.com/go/cuva
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43

44. Join the Conversation…
Cisco Collaboration Community
• Find answers to business and
product questions
• Access user-contributed tools
and real world advice
• Get direct access to experts
worldwide
• Share unfiltered opinions and
perspectives
www.cisco.com/go/joinconversation
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44

45. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45

46. Cisco Unified IP
Phone 7900 Series
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46

47. Cisco Unified IP Phone 7900 Series Portfolio
Advanced Business Endpoints
Executive Video
Cisco Unified IP Phone
7975G Cisco Unified Video
Advantage
Cisco Unified
Manager Personal Communicator
Cisco Unified IP Phone
7962G/7965G
Business Mobility
Cisco Unified IP Phone Cisco IP Communicator
7942G / 7945G
Cisco Unified
Personal Communicator
Multi-button Cisco Unified Wireless IP Phone
Cisco Unified IP Phone 7921G/ 7925G/7925G- EX
7931G and 7926G
Accessories
Basic Cisco Unified IP Phone
Cisco Unified IP Phone Expansion Module 7915/7916
7911G
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47

48. Cisco Unified IP Phone 7911G
Single-line endpoint
Basic But Powerful
• Cafeterias, manufacturing floors, hallways, lobbies and
workers with lighter usage patterns
• User Experience:
Graphical, monochrome pixel display
Four dynamic softkeys deliver fast feature access
Dedicated hold key illuminates when active
Visual Message Waiting/Incoming Call Indicator
Call Monitor & Group Listen (no microphone)
• Applications: Enhanced application integration (XML)
• Connectivity:10/100 switch ports for collocated PC
• Power: IEEE 802.3af PoE, Cisco Inline Power and Local
Power
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48

49. Cisco Unified IP Phone 7931G
Twenty-four Line Endpoint
Rapid Call Management
• Commercial and retail environments
• User Experience:
24 buttons with paper label inserts
Programmable line/feature keys
White backlit, graphical, monochrome display
eases viewing
Four dynamic softkeys for fast feature access
Hold, Conference and Transfer keys
5-way navigation support of applications
Headset port for direct headset connections
• Convenience: Full-duplex speaker and
microphone
• Connectivity: 10/100 switch ports support
collocated PC
• Power: IEEE 802.3af, Cisco Inline, local
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49

50. Cisco Unified IP Phone 7942G and 7962G
Multi-line Endpoints
Enhanced Productivity
• Knowledge workers, administrative staff and managers
• User Experience:
Programmable line/feature keys
Five-inch, high-res, graphical grayscale displays
HD voice delivers clearer communications
Four dynamic softkeys deliver fast feature access IP Phone 7942G
Backlit, illuminated tri-color line keys for instant recognition of
(two-line)
call status
Headset Hookswitch Control for added freedom
• Convenience: Full duplex speaker, microphone
• Breadth of Applications: XML and MIDlets
• Connectivity: 10/100 switch ports for collocated PC
• Power: IEEE 802.3af PoE, Cisco inline, local
IP Phone 7962G
(six-line)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50

51. Cisco Unified IP Phone 7945G and 7965G
Multi-line Endpoints
Enhanced Application Experience
• Knowledge workers, administrative staff, managers
• User Experience:
Programmable line/feature keys
Five-inch, backlit, high-res, graphical color displays
HD voice for clearer communications
Four dynamic softkeys deliver fast feature access IP Phone 7945G
Backlit, illuminated tri-color line keys for instant recognition of (two-line)
call status
Headset Hookswitch Control for added freedom
• Convenience: Full duplex speaker and microphone
• Breadth of Applications: XML and MIDlets
• Accelerated Connectivity: 10/100/1000 switch ports for
collocated multimedia PC
• Power: IEEE 802.3af PoE, Cisco inline, local IP Phone 7965G
(six-line)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51

52. Cisco Unified IP Phone 7975G
Eight-line Endpoint
Advance Communication with Touchscreen
• Knowledge workers, administrative staff, managers,
executives
• User Experience:
Eight programmable line/feature keys
Five-inch, backlit, high-res, graphical color display with
touchscreen
HD voice for clearer communications
Five dynamic softkeys deliver fast feature access
Backlit, illuminated tri-color line keys for instant recognition of
call status
Headset Hookswitch Control for added freedom
• Convenience: Full duplex speaker, microphone
• Breadth of Applications: XML and MIDlets
• Accelerated Connectivity: 10/100/1000 switch ports for
collocated multimedia PC
• Power: IEEE 802.3af PoE, Cisco inline, local
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52

53. Virtualization Experience Client 2200
Capture VDI Transition For Rich Media
• New desktop virtualization endpoints simplify IT
deployment, security, scalability
• Standalone VDI solution with Cisco Unified IP
Phones 6900 and 7900 Series
First PoE desktop solution
• Industry standard protocols:
Citrix: ICA 11.x for XenDesktop and XenApp
MS Windows Terminal Server 2003/2008: Remote
Desktop Protocol 6.x
VMWare PCoIP
• VMWare View 4.5 and Citrix Xen Desktop
desktop software in the Data Center
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53

54. Cisco VPN Client for Cisco Unified IP Phones
• Complements Cisco Virtual Office (CVO) and ASA Phone Proxy solutions
Easy to Deploy – All settings configured via Unified Communications Manager
administration
Easy to Use – Pre-configurable so employee takes it home for instant connectivity. No
difficult menus to traverse
Easy to Manage – Phone can receive firmware updates and configuration changes
remotely
Secure – VPN tunnel only applies to voice and IP phone services (XML apps/MIDlets).
PC connected to PC port responsible for authenticating and establishing its own tunnel with VPN
client software
Home, Small Business,
Hotel Room, Branch Office,
Anywhere Enterprise Network
Internet
CUCM,
VPN CUCME*,
Concentrator UC500*
*Future
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54

55. Teleworker Solution Positioning
Cisco Virtual Office Cisco Unified Phone Proxy Cisco VPN Phone
Encryption Always-on VPN Tunnel Native SRTP-TLS encryption Embedded Cisco SSL VPN client
Technology
Endpoint • All Cisco IP Phone Models • All SRTP-TLS capable endpoints (SCCP • 7942G, 7945G, 7962G, 7965G, 7975G and 99xx/89xx
support and SIP) Devices Only
• Softphones on PC
• Softphones (authenticated mode only, • SCCP Firmware Only on 79xx Devices
CIPC VLAN Traversal)
• SCCP and SIP Firmware
Deployment Teleworker/Remote Access • Remote Access • IP Phone Remote Access
modes
• Cisco 870, 880, 1800, and 1900 Series • Internal campus - VLAN traversal for
Routers softphones
Services • Voice • Voice • Voice
secured
• Video • Data (Phone Service Traffic – roadmapped • Video (99xx/89xx Models)
for 1QCY2010)
• Data • Data (Phone Services Traffic)
Licenses Multiple hardware/software licenses required UC Proxy License ASA SSL VPN License
for solution
Head-end Various IOS based VPN gateways Supported Cisco ASA 5500 Series Cisco ASA 5500 Series and IOS w/ SSL VPN
termination
Deployment Cost and complexity of deploying VPN routers • No additional hardware needed at remote • No additional hardware needed at remote location other
Considerations to remote locations can be cost prohibitive location other than IP Phone than IP Phone
• All SRTP-TLS capable endpoints • Positioned for 79x2G/79x5G IP phone models and
99xx/89xx devices only
• Secures Media and Data (1QCY2010)
Services • Secures Media and Data services
Positioning • Premier/Dedicated Teleworker • Casual/Mobile Teleworker • Casual/Mobile Teleworker
• Securing more than just phones • Secures Phone Traffic Only (no PC port • Secures Phone Traffic Only (no PC port traffic)
traffic)
• Where QoS is a concern • Supported with newer phones only
• Supports wider range of existing and new
phones
• Wireless/Wired Connections • Sell to Security IT Admin
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55
• Sell to UC IT Admin

56. Cisco Unified Video Advantage 2.2
Face-to-face Communications
Enhance Visual Collaboration
• Alternative to Cisco Unified Video Camera
Virtual face-to-face communications
Video as simple as a phone call
• VT Camera III resides on top of PC
• User Experience:
Privacy shade for video mute
H.263 and H.264 video standards
Video up to 30 fps (CIF/SIF standards)
Video signal indication
• PC Requirements
Windows 2000, XP Pro, Vista Business/Enterprise
Edition
Pentium P4 2.8Ghz or higher
Video Graphics Card 1024 x 768 or higher
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56

57. Cisco Unified IP Phone 7915 / 7916
Expansion Modules
Protects IT Investment
• Easy, scalable expansion
• Grayscale (7915) and Color (7916) modules
• IP Phone 7962G, 7965G, & 7975G
• Pixel displays for numbers and names
• 12 physical keys
12 additional keys via shift/page key for total 24 keys/module
• Feature/line keys
• Shift/page keys ihighlight active page and alert for activity on other
page, i.e., incoming calls
• Up to two modules per endpoint for 48 additional keys
Max of 42 additional keys for Unified Communications
Manager 6.1(1) and earlier IP Phone Key
Expansion Module 7916
• Supports all languages available on IP phone
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57

58. Cisco Unified IP Phone 7937G
Conference with Ease
• Large LCD & enhanced dial keys
• Four soft keys
• Enhanced Audio
High-definition voice
Expanded room coverage to ~ 30’ X 40’ with
optional microphone kit
Wireless Lapel Mic Kit
• Power: IEEE 802.3af line power
or Cisco Power Cube 3
• Applications: XML
• Support on Unified CM and Business
Edition 3000/5000/6000
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58

59. Cisco Unified Wireless IP Phone 7921G
Mobile Collaboration
UC for Mobile Workers
• IEEE 802.11a/b/g Wi-Fi Phone
• 2.4 GHz or 5 GHz bands
• User Experience:
• Two-inch color display
Easy to read for apps
Combination charger and speakerphone stand
Dedicated mute and volume keys
Longer battery life: 200 hours standby time, 15.5 hours talk time
• Applications: Broad application suite available via XML
• Security:
Wireless security features including 802.11i (802.1x Authentication + TKIP
Encryption, 802.1x Authentication + AES Encryption)
Voice security features including Certificates, Sequenced Routing Update
Protocol and transparent LAN services
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 59

60. Cisco Unified Wireless IP Phone 7925G
Mobile Collaboration
Rugged, Resilient UC for Mobile Workers
• Demanding environments such as healthcare, retail and
manufacturing
• Cisco Unified Wireless IP Phone 7921G plus:
Rugged and compact - MIL-STD-810F for shock resistance
Hermetically sealed for dust/water resistance (IP54 rated)
Bluetooth 2.0 headsets for additional freedom
Jawbone ICON for Cisco Bluetooth Headset
2.5mm wired headsets also supported
• 802.11a/b/g radios
• Up to 13 hours talk time;
• 240 hours standby with extended battery
• XML applications supported including push-to-talk
• Codecs
G.711a/u, G.729a and G.729ab, G.722, iLBC
• Skinny Client Control Protocol (SCCP)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60

61. Cisco Unified Wireless IP Phone 7925G-EX
Mobile Collaboration
Rugged, Resilient UC for Mobile Workers
• Builds upon Wireless IP Phone 7925G plus:
ATEX Zone 2 and CSA Class I Division 2
certifications
Industry standard yellow plastics
Emergency recognition
• Ideal for more hazardous, potentially
explosive operating environments
Ex: Oil Refineries, Chemical, Manufacturing
• IP64 rating for dust/water resistance
Hermetically sealed against dust
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61

62. Cisco Unified Wireless IP Phone 7926G
Mobile Collaboration
Cost-effective UC and Scanning
• Builds upon Wireless IP Phone 7925G plus:
EA 2D bar code scanner integrated into design
• Retail, healthcare and other environments
seeking integrated scanning and UC
• MIDlets for richer graphics and faster
response when using custom applications
Support also for 7925G and 7925G-EX
Available April 2011
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 62

63. Jawbone ICON for Cisco Bluetooth Headset
Added Freedom & Convenience
Increase productivity
• Noise cancellation
• One headset  multiple devices
• Longer battery life
• MyTALK software updates
• Enhanced security
Investment protection
Reduces costs
• Instructional end user packaging
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63

64. Media Platform and IP Phone Firmware
Minimum Release Requirements: 7925G/7925G-
EX/7926G
Unified
Unified Unified Communications
Introduction Communications
Communications
Express with Integrated
IP Phone
Manager
Manager
Services Router Firmware
Business Edition
Cisco Unified
Wireless IP 4.1 4.1 TBD 1.41
Phone 7926G
Cisco Unified
Wireless IP
Phone 4.1 4.1 4.3 1.33
7925G/7925G-EX
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 64

65. In Closing…
• Cisco and our partners are committed to
delivering world class user experiences
• Offer a broad portfolio of endpoint and client
solutions today
• Evolution of our portfolio continues, building upon
our core competencies in collaboration, network
evolution, desktop virtualization and user
experience
• Continuing to enhance the portfolio with additions
such as the 7926G
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 65

66. Seeking More Information?
It’s available on Cisco.com
Feature and Benefits, Datasheets, Videos,
Product Images & More!
• Cisco Unified IP Phone 7900 Series
www.cisco.com/go/ipphones/7900
• View the IP Phone 7900 Series in 3D from
your computer!
http://www.cisco.com/en/US/products/hw
/phones/ps379/prod_presentation_list.ht
ml
• Cisco Unified Video Advantage 2.2 and
the VT Camera III
www.cisco.com/go/cuva
• Desktop virtualization
www.cisco.com/go/vdiendpoints
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 66

67. Join the Conversation…
Cisco Collaboration Community
• Find answers to business and
product questions
• Access user-contributed tools
and real world advice
• Get direct access to experts
worldwide
• Share unfiltered opinions and
perspectives
www.cisco.com/go/joinconversation
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 67

68. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 68

69. Cisco Unified IP
Phone 6900 Series
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 69

70. Introduction
Cisco Unified IP Phone 6900 Series
• Value-oriented, business-grade voice
communications
Video communications support on
selected models
• User and earth-friendly ergonomic
design
Dedicated keys for common functions
Choice of colors, handset styles
Single call-per-line appearance on
selected models
Reground and recyclable plastics
• Cisco protocol (SCCP) supported with
SIP on selected models
• Support on Unified CM and Business
Edition 3000/5000/6000
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 70

71. Cisco Unified IP Phone 6900 Series
Target Users
• Cisco Unified IP Phone 6901 (single-line)
Occasional communications (lobby)
• Cisco Unified IP Phone 6911 (single-line)
Lighter communications
• Cisco Unified IP Phone 6921 (two-line)
Moderate level of communications
• Cisco Unified IP Phone 6941 (four-line)
Moderate-to-high level of communications
• Cisco Unified IP Phone 6945 (four-line)
Moderate-to-high level of communications
Gigabit Ethernet & Wideband Audio
• Cisco Unified IP Phone 6961 (twelve-line)
Most active communications needs
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 71

72. Cisco Unified IP Phone 6901
Single-line endpoint
Incoming
Call/Message Waiting Earth-friendly with
Indicator Reground and
Recyclable Plastics
Handset Styles:
Slimline & Standard Hold Key
Co-branding
Plate Redial Key
One Tri-color
Illuminated Line
Key
Rounded
Ergonomic Volume
Keys Up/Down Key
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 72

73. Cisco Unified IP Phone 6911
Single-line endpoint Earth-friendly with
Reground and
Incoming Recyclable Plastics
Call/Message Waiting
Indicator
Paper Label Insert
Redial, Call Waiting and
(contacts, features)
Messages
Handset Styles: Transfer, Conference
Slimline & Standard & Hold
Full-duplex
Speakerphone
10/100 Ethernet
Switch Port (rear)
Co-branding
Plate One Tri-color
Illuminated Line
Rounded Key
Ergonomic
Keys
Speakerphone
Key
Mute Key
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 73

74. Cisco Unified IP Phone 6921
Two-line endpoint Earth-friendly with
Reground and
Incoming Recyclable Plastics
396 x 81 Monochrome,
Call/Message Waiting
White Backlit, Pixel
Indicator
Anti-glare LCD Display
Settings, Directory and Four Programmable
Messages Soft-label Keys
Handset Styles: Transfer, Conference
Slimline & Standard & Hold
Full-duplex
Speakerphone
Two Tri-color
Illuminated Line
Co-branding Keys
Plate
10/100 Ethernet
Rounded Switch Port (rear)
Ergonomic
Keys Headset Key
Speakerphone
Key
Mute Key
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 74

75. Cisco Unified IP Phone 6941 and 6945
Four-line endpoint Earth-friendly with
Reground and
Recyclable Plastics
Incoming
396 x 162 Monochrome,
Call/Message Waiting
White Backlit, Pixel
Indicator
Anti-glare LCD Display
& Four tri-color LED
Settings, Directory and
illuminated
Messages
Line/Feature Keys
Handset Styles: Four Programmable
Slimline & Standard, Soft-label Keys
Wideband - 6945
Transfer, Conference
Full-duplex & Hold
Speakerphone
10/100 Ethernet
Co-branding Switch Port (rear),
Plate 10/100/1000 - 6945
Rounded
Ergonomic Headset Key,
Keys Wideband - 6945
Speakerphone
PoE Class 1 - 6945 Key
Mute Key
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 75

76. Cisco Unified IP Phone 6961
Twelve-line endpoint Earth-friendlyand
Reground
with 396 x 81 Monochrome,
White Backlit, Pixel
Recyclable Plastics Anti-glare LCD Display
Incoming
Call/Message Waiting
Indicator
Four Programmable
Soft-label Keys
Settings, Directory and
Messages
Handset Styles: Twelve tri-color
Slimline & Standard illuminated LED
Line/Feature Keys and
Full-duplex Paper Label Inserts
Speakerphone
Transfer, Conference
& Hold 10/100 Ethernet
Switch Port (rear)
Co-branding
Plate
Headset
Rounded Key
ergonomic keys
Speakerphone
Mute Key
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 76

77. Cisco Unified Video Advantage 2.2
Face-to-face Communications
Enhance Visual Collaboration
• Alternative to Cisco Unified Video Camera
Virtual face-to-face communications
Video as simple as a phone call
• VT Camera III resides on top of PC
• User Experience:
HD video capable (PC dependent)
Privacy shade for video mute
H.263 and H.264 video standards
Video up to 30 fps (CIF/SIF standards)
Video signal indication
• PC Requirements
Windows 2000, XP Pro, Vista Business/Enterprise
Edition
Pentium P4 2.8Ghz or higher
Video Graphics Card 1024 x 768 or higher
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 77

78. Cisco Unified IP Phone 6900 Series
Overview6901 6911 6921 6941/6945 6961
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 78

79. New Cisco Endpoints To Capture VDI
Transition And Enable Rich Media
• New desktop virtualization endpoints
simplify IT deployment, security,
scalability
• Standalone VDI solution with Cisco
Unified IP Phones 6900 and 7900
Series
First PoE desktop solution
• Supports VMWare View 4.5 and Citrix
XenDesktop in Data Center
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79

80. Cisco Unified IP Phone 6900 Series
Earth-friendly Enhancements
• Reduced power consumption
Power save administrative option
ASIC components
• Reground & recyclable plastics
• Restriction of Hazardous Substances (RoHS) Compliant
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 80

81. Cisco Unified IP Phone 6900 Series
Portfolio Benefits
• Reduced Total Cost of Ownership
Affordable pathway to Cisco UC
Video reduces OPEX expenses
Power save reduces consumption
Desktop virtualization for hardware and
software consolidation
Expanded Choice
Enhances your ability to tailor solutions to
individual user needs
Color and handset options delivers
flexibility for global deployments
• Enhanced User Experience
Fixed keys for common functions
Single-call per-line for traditional-telephony
call interaction
Rounded keys (ergonomics)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 81

82. Cisco Unified IP Phone 6900 Series
Media Communication Platforms
• Minimum Release Requirements
Cisco Unified Communications Manager 7.1.2 and later
Cisco Unified Communications Manager Business Edition 7.1.2 and later
Cisco Unified Communications Manager Express with ISR on 8.0
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 82

83. In Closing…
• Cisco and our partners are committed to
delivering world class user experiences
• Offer a broad portfolio of endpoint and client
solutions today
• Evolution of our portfolio continues, building upon
our core competencies in collaboration, ,
virtualization, network evolution and user
experience
• The IP Phone 6900 Series delivers:
Cost-effective access to Cisco UC
Access to video communications to accelerate
decision making and reduce OPEX costs
Opportunity to consolidate the desktop with hardware
and software TCO reduction
Easy-to-use, reliable endpoints to help your
organization enhance collaboration
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 83

84. Seeking More Information?
It’s available on Cisco.com
Feature and Benefits, Datasheets, Videos,
Product Images & More!
• Cisco Unified IP Phone 6900 Series
www.cisco.com/go/ipphones/6900
• View the 6900 Series endpoints in 3D right
from your own computer!
http://www.cisco.com/en/US/products/ps1
0326/prod_presentation_list.html
• Cisco Unified Video Advantage 2.2 and the
VT Camera III
www.cisco.com/go/cuva
• Desktop virtualization
www.cisco.com/go/vdiendpoints
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 84

85. Join the Conversation…
Cisco Collaboration Community
• Find answers to business and
product questions
• Access user-contributed tools
and real world advice
• Get direct access to experts
worldwide
• Share unfiltered opinions and
perspectives
www.cisco.com/go/joinconversation
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 85

86. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 86

87. Cisco Unified SIP
Phones 3900 Series
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 87

88. Cisco Unified SIP Phone 3905 Available June 2011
Basic IP Communications
• Single-line IP Phone
• Analog and digital phone replacement
–Traditional telephony-like user experience
• Centralized management with IP solution
• High-resolution pixel based display
• Full duplex speakerphone
• IEEE 10/100 switch for collocated PC
• Eco-friendly: IEEE PoE Class 1
• Platform support:
–Cisco Unified CM 8.5
–Cisco Unified CM Business Edition 5000/6000 with 8.5
–Cisco Unified CM Business Edition 3000 (8.6)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 88

89. Backup Detail
For Cisco Field/Partners
Only
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 89

90. Jabra BIZTM 2400 Series
A new standard in quality and comfort
• Cisco 89xx & 99xx Series IP Phones & Cisco IP
Communicator
• Neodymium stereo hi-fi speakers (80Hz -
16,000Hz)
PureVoice noise cancelling microphone
• Toggle wheel for volume control with Call Control
buttons (hook, mute) and two programmable soft-
buttons
• Industry-first corded headset with build in Bluetooth
connection for mobile phone
• SafeTone technology offering full noise protection
EU noise-at-work compliant
• Super soft memory foam ear cushions
• 360° FreeSpin boom prevents breakage
• Available in USB or RJ-9 and variety of wearing
styles and microphone options
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 90

91. Jabra BIZ 620 USB
Exceptional quality at an affordable price
• Plug and Play with Cisco 89xx & 99xx series
IP Phones & Cisco IP Communicator
• True wideband sound (6,800Hz) for maximum
call clarity
• Noise-cancelling microphone
• Available in mono or duo speaker
configurations
• Leatherette ear cushions
• Lightweight, sturdy design with adjustable
boom arm and speaker chambers
• PeakStop™ acoustic shock protection
• In-line controls for answer/end , volume and
mute
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 91 91

92. Accessibility for Cisco Unified IP Phones
Tenacity
Do you have customers with employees who have accessibility needs?
• Cisco’s Solutions Plus program
Tenacity is the leading software firm in the accessible telephony industry
Ensures Cisco Unified IP Phones will be accessible now and into the future
• Accessibility is required/mandated in many markets
• More Info and Product Details:
Cisco Field via VTG:
http://wwwin.cisco.com/voice/products/solutionsplus/tenacity/index.shtml#tab=0
Cisco Partners via Partner Central:
http://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/ip_telephony.html
Tenacity Website:
http://www.accessaphone.com/
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 92

93. Tenacity accessaphone™
• Windows-based application that is an assistive technology for Cisco Unified IP
Phones
• Built-in text-to-speech
• Enhances call control access
Enables individuals with low vision or mobility impairments to have access and
improved usability to the following features:
Key Features
•Audible Caller ID with name/number
•Audible confirm of new voice mail
•Audible Call Log, Auto Answer
•Announces Current Calls/Phone Status
•Announces Who is on Hold
•Dialing Shortcuts
• Speed Dial, Redial, Dial From
Call Log
•High Contrast Display with accessible
icons and Keyboard Control
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 93

94. Tenacity ipTTY™
• Windows based software application
• SIP soft phone available for every user on the network
• Enables communications with customer and internal TTY machines
Note: Cisco Device License is required to register TTY extension on
Communications Manager)
Key Benefits
•No analog lines required
•No text relay service required
•Supports Hearing Carry Over (HCO)
and Voice Carry Over (VCO)
•Multi-lined Display
•Saves Text Conversation, Recent Calls
List, and “Canned” Initial Response
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 94

95. Tenacity Contact Information
Susan Chappell, President Dustin Armstrong, Director of Operations
337-735-9532 337-735-9506
schappell@accessaphone.com darmstrong@accessaphone.com
Customer Support
866-756-0321 phone
377-233-8329 TTY
support@accessaphone.com
Pre-recorded Demonstrations of accessaphone and ipTTY
http://www.accessaphone.com/index.php/product-video
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 95

96. IP Endpoint Customer Adoption Rates
There’s definitely room to grow..
• Consider these recent market
findings…
Only 40% of lines off an IP PBX are
configured with IP endpoints
50% of businesses who deploy an IP
communications system opt for
continued use of legacy TDM phones
• …and these market projections:
Shipments of business endpoints
projected at cumulative annual growth
rate (CAGR) of 19% through 2012
IP endpoints for businesses (corded,
cordless DECT and WLAN) estimated
to be a $5B market by 2012
Sources: In-Stat and Gartner/Dataquest - 2009
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 96

97. Cisco Unified IP Phone Portfolio
At-A-Glance…
Higher
Voice/ 9900 Series 9900 Series 9900 Series
Video/
PORTFOLIO AVG LIST PRICE ($USD)
Apps
8900 Series 8900 Series 8900 Series
IP PHONE APPLICATIONS
7900 Series 7900 Series 7900 Series 7900 Series
SPA 500
Series
6900 Series 6900 Series 6900 Series
SPA 500
Voice SPA 900 Series Lower
Series 3900 Series 3900 Series 3900 Series
SPA 9000 UC-500 Unified Unified CMBE Unified CM
CME on ISR
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 97

98. Cisco Unified IP Phone Portfolio Positioning
What to sell when…
SMB*/Mid-Market** Enterprise/Mid-Market
SPA 500 Series* 6900 Series 7900 Series
• Cost-effective offer–SMB/Hosted • Cisco UC for budget constrained • Numerous options within Series
• MP3 file playback, scrolling • Business-grade voice (SCCP/SIP) (desk, wi-fi phones, conf. room)
picture gallery (SPA525 only) • Needs multiple line options • Full multimedia applications suite
• Advanced features with Color • Basic applications (XML-audio) • Reduced TCO & device
Display, Bluetooth, Wireless, • Green enhancements important consolidation with VDI
Speaker • Reduced TCO & device • Gigabit Ethernet & color displays
• Cisco (SPCP), SIP, 3PCC consolidation with VDI (selected models)
3900 Series** 8900 Series 9900 Series
• Replace Analog/Digital Phones • HQ video and HD Audio elevate • Affordable and scalable HQ video
• Basic IP Communications communications • Reduced TCO & device
• Bus Edition 3000/5000/6000 and • Reduced TCO & device consolidation with VDI
Unified CM consolidation with VDI • Bluetooth integration for mobility
• Low power for green solution • Full multimedia applications suite • Largest, high res color displays
• Display, speakerphone for • Flexible connect: USB, BT, GigE • Wi-Fi for ROI, reduced costs
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 98
productivity • Green enhancements of interest • Color/handset choice important