1. help Desk Dillon Gebhard

2. Everyday duties Business casual Observe computers daily operation Observe system function

3. Education Vo-tech training Related job experience Associates Degree

4. Average Starting salary 24.01 an hour 49,900 a year

5. benefits/disadvantages + Ability to help people out +Practical solutions for most problems -Sit in a office all day -deal with bad customers

6. Interesting facts 1 More then just customer support -Fix computers on site -Printer support -Oversee computers on site

7. Interesting facts 2 Security Internet Hacker Virus

8. Interesting facts 3 server infrastructures

9. Interesting Facts 4 Telephony a lot of calling Support over the phone

10. Interesting facts 5 Data processing Putting numbers or names into the comptuer

11. Interesting Facts Work Values -Relationships -working Condition -Achievement

12. Links http://online.onetcenter.org/link/summary/15-1041.00 http://jobview.monster.com/Client-Systems-Engineer-IMS-Ops-Help-Desk-Job-Danville-PA-US-87039571.aspx http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?IPath=QHKCV&ff=21&APath=2.21.0.0.0&job_did=J7X0R06QWC5CPL986YN