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
High performance teams
collaborating to achieve great things
BluSky
Art of Collaboration

1. Facilitated process
2. When to BluSky
3. BluSky collaboration services
4. Creative BluSky
5. BluSky workshop timeline
6. Client experience
7. How to get there?
Agenda

Facilitated BluSky Process
A team of people that respect each others
personal growth & success working together
to rapidly produce a set of deliverables by
following a structured process to solve a
business problem they are empowered to
resolve!
A rigorous facilitation process The Right People
High Performance TeamsA desire for change
Participants are selected based on:
1. Relevant business knowledge
2. Motivation to find a practical solution
3. Authority to implement the solution
4. BluSky facilitation leadership
PSDD
CYCLE
PSDD
CYCLE
Insurance: Segment by risk, manage by exception
Supply Chain: One world | one purpose | one team
Publishing: Unlocking the value of content bound by the book cover
Telco: Partner incentives by product sales value, not volume
A four step approach designed to deliver a
thorough facilitation process where
combination of clear, concise instructions
and industry examples set the expectation
of what is required.
Workshop participants only need to bring
their knowledge of the business problem
being addressed.
Present - Show - Demonstrate - Do
PSDD CYCLE

When to BluSky
• Complex programmes involve many
stakeholders across the organisation
• Important contributions, decisions or
commitment are required from a broad
range of stakeholders
• The solution requires comprehensive
breadth of learning, robust analysis or
extensive knowledge
• A strong network is necessary
communicate and influence a larger
community affected by the change
• A good foundation for partnering is
needed to gain insight into the
requirements and benefits expected
• The team needs to achieve a quick result
BluSky is designed to address key issues that require ownership, alignment and strategic
focus to help deliver value…
Business
process
engineering
New product
development
Problem
resolution
Programme
scope Definition
and Planning
Find white space
opportunities…
Implement
transformational
business change
Business
strategy
Develop business
operating models

BluSky Collaboration Services
Strategy Map Workshop (SMW): Establishing strategic insight into the business change covering mission,
strategic objectives, future scenarios and performance measures.
Business Case Workshop (BCW): Framework for conducting detailed cost and benefit analysis to define project
budget and prepare plan for realising programme benefits.
Project Definition Workshop (PDW): Clear concise definition or programme or project scope covering product,
organisation, process and data and non-functional constraints.
Issue Resolution Workshop (IRW): Collaborative process for resolving cross functional issues that are primary
roadblocks to achieving business goals or organisational alignment.
Action Planning Workshop (APW): Action planning session designed to identify and address the issues that must
be resolved in order to implement a new change programme.
Product Design Workshop (PDW): Designing horizon three products and product platforms that enhance buyer
value through differentiation or reducing cost structures.
Process Engineering Workshop (PRW): Innovative collaborative process design process for removing bottlenecks
using technology enablers to increase self service channels, remove paper
based processes and streamline workflow on high value activities.
Requirement Analysis Workshop (RAW): Evolutionary process for preparing business requirements beginning at high
level and drilling down into detailed descriptions based on project priorities.
Solution Design Workshop (SDW): Requirements exploration and solution development covering architecture
design, gap analysis, impact analysis, roadmap planning and cost estimation.
Quality Review Workshop (QRW): Guided peer review conducted to ensure the best product is presented for
stakeholder acceptance and signoff.
InitiationDelivery

Creative BluSky
Approach
The BluSky approach results in:
 Ownership of the results
 Enhanced business partnerships
 Common understanding of the business
 Broad-based alignment around the business vision
 Accelerate the analysis process
 Improve the quality and value of the end solution
 Provide a structured & repeatable process that sets
an expectation of high performance
Synergy
Bold
Strategic
A facilitated approach the brings together pressing issue,
key stakeholders and proven process.
Models are used extensively to brainstorm, draft and test
business concepts (divergent ideas). Once the shape of
the models become stable (convergent ideas) they are
used to provide the framework for preparing detailed
reports.
Full participation in developing the new business model
ensures strong stakeholder ownership of the end result,
preparing a leadership team capable of driving the
changes across the organisation.

BluSky Iterative Cycle Example
Review
Context
Establish
Practical
Vision
Analyse
Roadblocks
Determine
Strategic
Directions
Prepare
Action Plan
Verify &
Validate
Outcome
Output
Actions to implement strategy
90 day implementations steps
Implementation schedule
Output
Business problem - Why Statement
Team research investigation results
Output
Pain points
Root cause analysis
Improvement opportunities
Output
Strategic goals and objectives
Measures
Strategic priorities
Output
Business strategy
Ranked priorities
Output
Strategic scenarios
Product revisions
Workshop Evaluation
Harmonise
& Manage
Requirements

BluSky Iterative Cycle Example
Output
Follow up incomplete items
Product / Service specifications
Process Specification /Storyboard
Use Case Specification
Data dictionary
Supplementary Specification
Glossary
Output
Project Objectives
Draft Business Processes
High Level Requirements Catalogue
Process Pain Points
Output
Domain Business Data Model
Process Activity  Business Entity
• Product / Service  Attribute
Output
Target Process Model
Verify Pain Points (current process) Process
Benefits / Improvements
Process Reporting Measure
Story Board
Output
Scenario List
Process Activity x Use Case Matrix
Use case model (MoSCoW)
Use Case  Entity
Use Case Specification, incl. activity diagram
• Product / Service Specifications
• Complex Rule U/C Specification
Output
Harmonise x-stream artefacts
Output
Review Updates
Product Evaluation
Harmonise
& Manage
Requirements
Multiple
Analyses
Streams
Setting the Scene
Detailing the Plot
Critics Review
Setting the Benchmark

BluSky Workshop Timeline
Multi-day workshop programmes,
with 12 - 16 participants per workshop,
involving between 50 - 100 stakeholders.
Project Brief
½-1 day
Event Preparation
5 days
Workshop Events
1-6 days
Quality Review
3 + 1 days
Action Plan
30-90 days
• Brief Project team
• Review objectives
• Describe deliverables
• Identify participants
• Define workshop session
• Agenda
• Presentations
• Workshop schedule
• Workshop plan & worksheets
• Equipment check & set-up
• Integrate outcome into programme
• Finalise and distribute reports
• Communication outcome
• Initiate implementation planning
• Assess content
• Identify the good & bad
• Summarise review
• Agree on action
• Make changes

Client Experience
The First Media OSS planning workshop was very well
prepared and facilitated. I thoroughly enjoyed the experience.
Manager, Network Management Planning
The RPSS time box was by far the best run to date. The workshop
process allowed us to focus on our requirements and formulate the
concepts necessary to solve the RPSS publishing content problem,
rather than just conducting the Rational Unified Process.
Manager, Retail Support
The product & pricing requirements analysis workshop was one of the
most effective processes I have been involved in for a number of years.
Manager, Retail Products
A good day today - the concepts are falling into place and we
are achieving and see we are achieving and progressing.
Manager, OH&S
The feedback from my staff for the 2 day workshop has been
very positive and it seems Stephan worked them hard and
facilitated strongly and left people with a sense of high value
for their time spent. Well done, a good start on the way to the
first deliverable!
Director, Major Hazards Division
I wanted to thank you for all your efforts on the project. I
certainly have learned a lot.
Publishing Manager, Lifestyle

How to get there?
Technology architecture & solutions are justified at a strategic and financial level by
preparing a business case.
+61 (0) 432 690 196
stephan@designerdata.com.au
www.designerdata.com.au

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3 Involving Key Stakeholders

  • 1.  High performance teams collaborating to achieve great things BluSky Art of Collaboration
  • 2.  1. Facilitated process 2. When to BluSky 3. BluSky collaboration services 4. Creative BluSky 5. BluSky workshop timeline 6. Client experience 7. How to get there? Agenda
  • 3.  Facilitated BluSky Process A team of people that respect each others personal growth & success working together to rapidly produce a set of deliverables by following a structured process to solve a business problem they are empowered to resolve! A rigorous facilitation process The Right People High Performance TeamsA desire for change Participants are selected based on: 1. Relevant business knowledge 2. Motivation to find a practical solution 3. Authority to implement the solution 4. BluSky facilitation leadership PSDD CYCLE PSDD CYCLE Insurance: Segment by risk, manage by exception Supply Chain: One world | one purpose | one team Publishing: Unlocking the value of content bound by the book cover Telco: Partner incentives by product sales value, not volume A four step approach designed to deliver a thorough facilitation process where combination of clear, concise instructions and industry examples set the expectation of what is required. Workshop participants only need to bring their knowledge of the business problem being addressed. Present - Show - Demonstrate - Do PSDD CYCLE
  • 4.  When to BluSky • Complex programmes involve many stakeholders across the organisation • Important contributions, decisions or commitment are required from a broad range of stakeholders • The solution requires comprehensive breadth of learning, robust analysis or extensive knowledge • A strong network is necessary communicate and influence a larger community affected by the change • A good foundation for partnering is needed to gain insight into the requirements and benefits expected • The team needs to achieve a quick result BluSky is designed to address key issues that require ownership, alignment and strategic focus to help deliver value… Business process engineering New product development Problem resolution Programme scope Definition and Planning Find white space opportunities… Implement transformational business change Business strategy Develop business operating models
  • 5.  BluSky Collaboration Services Strategy Map Workshop (SMW): Establishing strategic insight into the business change covering mission, strategic objectives, future scenarios and performance measures. Business Case Workshop (BCW): Framework for conducting detailed cost and benefit analysis to define project budget and prepare plan for realising programme benefits. Project Definition Workshop (PDW): Clear concise definition or programme or project scope covering product, organisation, process and data and non-functional constraints. Issue Resolution Workshop (IRW): Collaborative process for resolving cross functional issues that are primary roadblocks to achieving business goals or organisational alignment. Action Planning Workshop (APW): Action planning session designed to identify and address the issues that must be resolved in order to implement a new change programme. Product Design Workshop (PDW): Designing horizon three products and product platforms that enhance buyer value through differentiation or reducing cost structures. Process Engineering Workshop (PRW): Innovative collaborative process design process for removing bottlenecks using technology enablers to increase self service channels, remove paper based processes and streamline workflow on high value activities. Requirement Analysis Workshop (RAW): Evolutionary process for preparing business requirements beginning at high level and drilling down into detailed descriptions based on project priorities. Solution Design Workshop (SDW): Requirements exploration and solution development covering architecture design, gap analysis, impact analysis, roadmap planning and cost estimation. Quality Review Workshop (QRW): Guided peer review conducted to ensure the best product is presented for stakeholder acceptance and signoff. InitiationDelivery
  • 6.  Creative BluSky Approach The BluSky approach results in:  Ownership of the results  Enhanced business partnerships  Common understanding of the business  Broad-based alignment around the business vision  Accelerate the analysis process  Improve the quality and value of the end solution  Provide a structured & repeatable process that sets an expectation of high performance Synergy Bold Strategic A facilitated approach the brings together pressing issue, key stakeholders and proven process. Models are used extensively to brainstorm, draft and test business concepts (divergent ideas). Once the shape of the models become stable (convergent ideas) they are used to provide the framework for preparing detailed reports. Full participation in developing the new business model ensures strong stakeholder ownership of the end result, preparing a leadership team capable of driving the changes across the organisation.
  • 7.  BluSky Iterative Cycle Example Review Context Establish Practical Vision Analyse Roadblocks Determine Strategic Directions Prepare Action Plan Verify & Validate Outcome Output Actions to implement strategy 90 day implementations steps Implementation schedule Output Business problem - Why Statement Team research investigation results Output Pain points Root cause analysis Improvement opportunities Output Strategic goals and objectives Measures Strategic priorities Output Business strategy Ranked priorities Output Strategic scenarios Product revisions Workshop Evaluation Harmonise & Manage Requirements
  • 8.  BluSky Iterative Cycle Example Output Follow up incomplete items Product / Service specifications Process Specification /Storyboard Use Case Specification Data dictionary Supplementary Specification Glossary Output Project Objectives Draft Business Processes High Level Requirements Catalogue Process Pain Points Output Domain Business Data Model Process Activity  Business Entity • Product / Service  Attribute Output Target Process Model Verify Pain Points (current process) Process Benefits / Improvements Process Reporting Measure Story Board Output Scenario List Process Activity x Use Case Matrix Use case model (MoSCoW) Use Case  Entity Use Case Specification, incl. activity diagram • Product / Service Specifications • Complex Rule U/C Specification Output Harmonise x-stream artefacts Output Review Updates Product Evaluation Harmonise & Manage Requirements Multiple Analyses Streams Setting the Scene Detailing the Plot Critics Review Setting the Benchmark
  • 9.  BluSky Workshop Timeline Multi-day workshop programmes, with 12 - 16 participants per workshop, involving between 50 - 100 stakeholders. Project Brief ½-1 day Event Preparation 5 days Workshop Events 1-6 days Quality Review 3 + 1 days Action Plan 30-90 days • Brief Project team • Review objectives • Describe deliverables • Identify participants • Define workshop session • Agenda • Presentations • Workshop schedule • Workshop plan & worksheets • Equipment check & set-up • Integrate outcome into programme • Finalise and distribute reports • Communication outcome • Initiate implementation planning • Assess content • Identify the good & bad • Summarise review • Agree on action • Make changes
  • 10.  Client Experience The First Media OSS planning workshop was very well prepared and facilitated. I thoroughly enjoyed the experience. Manager, Network Management Planning The RPSS time box was by far the best run to date. The workshop process allowed us to focus on our requirements and formulate the concepts necessary to solve the RPSS publishing content problem, rather than just conducting the Rational Unified Process. Manager, Retail Support The product & pricing requirements analysis workshop was one of the most effective processes I have been involved in for a number of years. Manager, Retail Products A good day today - the concepts are falling into place and we are achieving and see we are achieving and progressing. Manager, OH&S The feedback from my staff for the 2 day workshop has been very positive and it seems Stephan worked them hard and facilitated strongly and left people with a sense of high value for their time spent. Well done, a good start on the way to the first deliverable! Director, Major Hazards Division I wanted to thank you for all your efforts on the project. I certainly have learned a lot. Publishing Manager, Lifestyle
  • 11.  How to get there? Technology architecture & solutions are justified at a strategic and financial level by preparing a business case. +61 (0) 432 690 196 stephan@designerdata.com.au www.designerdata.com.au

Hinweis der Redaktion

  1. Can every one see the slide. The art of collaboration is the topic of today’s presentation! BluSky, workshop, facilitator, DSDM, JAD, RAD, rapid A versatile workshop programme that results in strong stakeholder ownership.  Modules cover strategic planning, product development, process design, issue resolution, action planning, requirements analysis and quality review. Multi-day workshop programmes involving 12 - 16 participants in a single session with over 100 stakeholders participating across sessions Metaphor Little Rabbit Foo Foo was a brown rabbit. He learned how to shoot a gun, and he wanted to hunt. He looked at an elephant and decided elephants where too big. He looked at a Jaguar and decided Jaguars are too fast. He decided to try out his gun on brown rabbits. He killed quite a number of brown rabbits. Then hunting season officially opened. There weren’t too many brown rabbits left, and one of the first brown rabbits captured by a human rabbit hunter was our gun toting friend. As the hunter trussed him up and took him away to the cooking pot, the rabbit lamented, “It’s not fair. Why does everything happen to me? ” NEXT SLIDE