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HOW TO BECOME A
GREAT DIGITAL STRATEGIST.
FINAL ASSIGNMENT
SKILLSHARE CLASS BY @JULIECOLE BBH NYC
FINAL ASSIGNMENT BEN KEGLER / @DERBEN65
DIGITAL STRATEGY
FOR PLAYGROUND SESSIONS.
SKILLSHARE CLASS BY @JULIECOLE BBH NYC
FINAL ASSIGNMENT BEN KEGLER / @DERBEN65
OVERVIEW
1. PAST                        WHERE WE FROM.
2. FUTURE                 WHERE WE WANT TO GO.
3. AUDIENCE             WHOM WE ARE TALKING TO.
4. SEED              WHAT WE HAVE TO TELL THEM.
5. IDEA               HOW WE WILL TALK TO THEM.
6. ECOSYSTEM     WHERE AND WHEN TO REACH THEM.
7. IMPROVEMENT              HOW TO GET BETTER.
1.
PAST
WHERE WE FROM
PAST - WHERE WE FROM: THE MARKET




 WHILE THE PHYSICAL
    MUSIC INDUSTRY
    KEEPS LOOSING
    REVENUE – THE
     DIGITAL MUSIC
      INDUSTRY´S
     REVENUE DID
  INCREASE BY MORE
   THEN 27 % WITHIN
 THE LAST YEAR ONLY.

                                   SOURCE: OFCOM.ORG.UK AND STATISTICBRAIN.COM
PAST - WHERE WE FROM: THE MARKET




                                                           LEARNING OVER
                                                           THE INTERNET IS
                                                         GAINING POPULARITY
                                                           WITH SERVICES
                                                           FROM NOT ONLY
                                                              STANFORD
                                                           UNIVERSITY BUT
                                                          ALSO PLATTFORMS
                                                               SUCH AS
                                                         SKILLSHARE.COM OR
                                                          WETEACHME.COM
                                   SOURCE: GOOGLE TRENDS / THINKWITHGOOGLE
PAST - WHERE WE FROM: THE MARKET




    THE POTENTIAL
    AUDIENCE FOR
  GAMELIKE TEACHING
    SOFTWARE HAS
  NEVER BEEN AS HIGH
     AND IS STILL
      GROWING.


                                   SOURCE: BITKOM / OFCOM.ORG.UK AND STATISTICBRAIN.COM
2.
FUTURE
 WHERE WE WANT TO GO
WHERE WE WANT TO GO: THE MARKET




                 PLAYGROUND SESSIONS IS
                     A GAMECHANGER
                      FOR LEARNING
                    TO PLAY THE PIANO.
WHERE WE WANT TO GO: THE MARKET




           IT USED TO BE          NOW IT IS
          PHYSICAL                DIGITAL
         EXPENSIVE                AFFORDABLE
  LONG COMMITMENT                 QUICK
       FRUSTRATING                SOCIAL
           FUSSING                PLAYFUL
TEACHER–DEPENDENT                 DIY LEARNING
WHERE WE WANT TO GO: THE BRIEF




                                 OUR BRIEF
               BRING 750K QUALIFIED VISITORS
             TO THE PLAYGROUND SESSIONS SITE
                 WITHIN THE NEXT 12 MONTH.
3.
AUDIENCE
  WHO WE ARE TALKING TO.
AUDIENCE - WHO WE ARE TALKING TO: THE CUSTOMER




                                                 ANDREW, 25
                                                 OUR CUSTOMER
                                                 + TECH SAVVY CREATIVE & MUSIC LOVER
                                                 + CAREER IN COMMUNICATION SECTOR
                                                 + USED TO PLAY PIANO FOR SOME YEARS AS A TEEN BUT THEN STOPPED

                                                 + LIVES IN A FLAT SHARE WITH OTHER STUDENTS AND ABOUT TO STARTERS
                                                 + MOST IMPORTANT THING IN HIS LIFE: FRIENDS, CAREER AND MUSIC
                                                 + HIS TIME AND MONEY IS SPARE.

                                                 + WANTS TO DIGG HIS LOST SKILLS AND PLAY LIVE
                                                 + DOES NOT WANT A LONG TERM LEARNING COMMITMENT
                                                 + HAS ALSO SEARCHED FOR PIANO TUTORIALS,
                                                   BUT YOUTUBE TEACHING IS LONESOME AND FRUSTRATING.

                                                 + CONSIDERING TO LEARN THE GUITAR INSTEAD AS IT‘S LESS NOISEY
                                                 + IF HE KNEW ABOUT PLAYGROUND SESIONS,
                                                   HE WOULD HAVE DOWNLOADED THE TRIAL VERSION ALREADY
AUDIENCE - INSIGHTS INTO ANDREW




                                  ANDREW DOES NOT
                                   WANT TO LEARN
                                   ALL ON HIS OWN.




                                  SOURCE: TWITTER ADVANCED SEARCH / THINKWITHGOOGLE
AUDIENCE - INSIGHTS INTO ANDREW




                      ANDREW NEEDS TO LEARN
                      THAT NOW HE CAN STUDY
                    THE PIANO WITH A SOFTWARE.




                                  SOURCE: GOOGLE TRENDS / THINKWITHGOOGLE
AUDIENCE - INSIGHTS INTO ANDREW




                                  INVOLVE ANDREW AND
                                   HE WILL UNDERSTAND




                                  SOURCE: TWITTER ADVANCED SEARCH / ELSEVIER.COM / PNAS.ORG
4.
 SEED
WHAT WE HAVE TO TELL ANDREW.
SEED - WHAT WE HAVE TO TELL ANDREW: SINGLE MINDED PROPOSITION




                                          LET´S PLAY.
SEED - WHAT WE HAVE TO TELL ANDREW: TONE




           BEFORE CAMPAIGN                                                AFTER CAMPAIGN
–   IT WILL TAKE AGES TO BE ABLE TO PLAY                      –   FAST RESULTS
–   TOO MUCH COMMITMENT                                       –   JUST JUMP FROM LEVEL TO LEVEL
–   WILL NEVER KEEP UP THE PRACTISE                           –   THERE IS AN ACTIVE ONLINE COMMUNITY TO JOIN
–   WHO TO PLAY WITH                                          –   NOW I CAN START A BAND AND PLAY LIVE
–   TO EXPENSIVE                                              –   THE TRIAL IS FREE – LET‘S CHECK IT OUT!
–   NO TIME FOR LESSONS                                       –   I CAN PLAY WHENEVER I WANT




                                           LET´S PLAY.
                              LEARNING THE PAINO IS NOW PLAYFUL AND SOCIAL.
SEED - WHAT WE HAVE TO TELL ANDREW: REASONS




           BEFORE CAMPAIGN                                                AFTER CAMPAIGN
–   IT WILL TAKE AGES TO BE ABLE TO PLAY                      –   FAST RESULTS
–   TOO MUCH COMMITMENT                                       –   JUST JUMP FROM LEVEL TO LEVEL
–   WILL NEVER KEEP UP THE PRACTISE                           –   THERE IS AN ACTIVE ONLINE COMMUNITY TO JOIN
–   WHO TO PLAY WITH                                          –   NOW I CAN START A BAND AND PLAY LIVE
–   TO EXPENSIVE                                              –   THE TRIAL IS FREE – LET‘S CHECK IT OUT!
–   NO TIME FOR LESSONS                                       –   I CAN PLAY WHENEVER I WANT




                                            LET´S PLAY.
                              LEARNING THE PAINO IS NOW PLAYFUL AND SOCIAL.



       REASONS FOR INTEREST.                                           REASONS TO BELIEVE.
–   FREE TRIAL VERSION                                        –   WAY CHEAPER THAN PIANO LESSONS
–   FLEXIBLE TIMES                                            –   FITS SEAMLESS IN MY SOCIAL CONTEXT
–   GAMIFIED LEARNING                                         –   POTENTIAL BOOTCAMP INTENSE SESSIONS
–   I COULD DIG LOST SKILLS WITHIN WEEKS                      –   COMMUNITY REPRESENTS ON YOUTUBE ALREADY
–   I COULD IMPROVE MY SKILLS                                 –   CHANCE TO WIN A FOURHAND TRAINING
–   MIGHT BE A STARTING POINT FOR MY BAND                     –   I CAN EVEN BRING MY FRIENDS IN
5.
BIG IDEA
 HOW WE WILL TALK TO ANDREW.
IDEA




          TO CONVINCE ANDREW
       THAT PLAYGROUND SESSIONS
          IS FUN AND SOCIAL, WE
        INSTALL PLAYFUL OBJECTS
          IN HIS SOCIAL CONTEXT.
IDEA - TONE & FEEL




                     THESE PLAYFUL OBJECTS
                     ARE INTERACTIVE CHAIRS.
                           BUT NOT JUST
                            ANY CHAIR.
IDEA - KEY VISUAL
IDEA - USER EXPERIENCE




                         BY SITTING ON THE CHAIR
                          USERS CAN PLAY NOTES
                            AND EVEN SONGS.
IDEA - MOOD
6.
ECOSYSTEM
  WHERE AND WHEN TO REACH ANDREW.
ECOSYSTEM - COMMUNICATIONS FRAMEWORK




         COMMUNICATION FRAMEWORK
        ABOUT TO RELAPSE ADULT         PURCHASING SOFTWARE
ECOSYSTEM - HERO




                                 OUR HERO
                   INTERACTIVE
                   CHAIRS
ECOSYSTEM - PHASE I: AWARNESS




                                AWARENESS
                  INTERACTIVE
                  CHAIRS




             WEB BANNER
ECOSYSTEM - PHASE II: RESEARCH




                                 RESEARCH
                   INTERACTIVE
                   CHAIRS




             WEB BANNER




                FACBOOK ADS        SEO      SERIES
ECOSYSTEM - PHASE III: BUYING MOMENT




                                       BUYING MOMENT
                   INTERACTIVE
                   CHAIRS



                                                       2FOR1 CHRISTMAS OFFER




             WEB BANNER                                          PRINT ADS




                FACBOOK ADS                 SEO    SERIES
ECOSYSTEM - OVERVIEW




                       OUR DIGITAL ECOYSYSTEM

                 INTERACTIVE
                 CHAIRS



                                            2FOR1 CHRISTMAS OFFER




            WEB BANNER                                PRINT ADS




               FACBOOK ADS      SEO     SERIES
ECOSYSTEM - BUDGETS




                                BUDGETS

           SPREAD INTERACTIVE PIANO CHAIRS   130 K
           WEB BANNER                         30 K
           FACEBOOK ADS                       10 K
           SEO                                20 K
           PRINT ADS                          10 K

           OVERALL BUDGET                    200 K
7.
IMPROVMENT
   HOW TO GET BETTER
IMPROVEMENT - HOW TO MEASURE




                                MEASUREMENT
TRACK AND MEASURE TRAFFIC                          TRACK AND MEASURE TRAFFIC
WEBISTE, FACEBOOK, TWITTER,                        WEBISTE, FACEBOOK, TWITTER,
     YOUTUBE, GOOGLE                                    YOUTUBE, GOOGLE




NOVEMBER 2012                   FEBRUARY 2013   MAY 2012          NOVEMBER 2013



 SURVEY INTO AWARNESS OF                            SURVEY INTO AWARNESS OF
  RELEAPED ADULTS OF PS                              RELEAPED ADULTS OF PS

  SURVEY FROM BUYERS INTO                           SURVEY FROM BUYERS INTO
  ADVERISING EFFECTIVNESS                           ADVERISING EFFECTIVNESS
IMPROVEMENT - KEY PERFORMANCE INDICATORS




                                              KPI´s




 AWARNESS               CONSIDERATION         PREFERENCE             PURCHASE           RETENTION

     766.282,758              8.833,33        INCREASE IN POSITIVE      119.999,988         20.830.000
  IMPRESSIONS TO         THROUGH FACEBOOK        JUDGMENT ON         PEOPLE PURCHASE     IMPRESSIONS TO
THE TARGET MARKET                            PLAYGROUND SESSIONS       THE PRODUCT     THE TARGET MARKET
FROM WEBBANNERS               5.800.000             IS FUN.
                         THROUGH WEBBANNER
    10.416.662,5
THROUGH FACEBOOK
THANK YOU VERY MUCH!
          QUESTIONS?
      TWEET ME @DERBEN65




        ALL RIGHTS RESERVED.

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LET'S PLAY

  • 1. HOW TO BECOME A GREAT DIGITAL STRATEGIST. FINAL ASSIGNMENT SKILLSHARE CLASS BY @JULIECOLE BBH NYC FINAL ASSIGNMENT BEN KEGLER / @DERBEN65
  • 2. DIGITAL STRATEGY FOR PLAYGROUND SESSIONS. SKILLSHARE CLASS BY @JULIECOLE BBH NYC FINAL ASSIGNMENT BEN KEGLER / @DERBEN65
  • 3. OVERVIEW 1. PAST WHERE WE FROM. 2. FUTURE WHERE WE WANT TO GO. 3. AUDIENCE WHOM WE ARE TALKING TO. 4. SEED WHAT WE HAVE TO TELL THEM. 5. IDEA HOW WE WILL TALK TO THEM. 6. ECOSYSTEM WHERE AND WHEN TO REACH THEM. 7. IMPROVEMENT HOW TO GET BETTER.
  • 5. PAST - WHERE WE FROM: THE MARKET WHILE THE PHYSICAL MUSIC INDUSTRY KEEPS LOOSING REVENUE – THE DIGITAL MUSIC INDUSTRY´S REVENUE DID INCREASE BY MORE THEN 27 % WITHIN THE LAST YEAR ONLY. SOURCE: OFCOM.ORG.UK AND STATISTICBRAIN.COM
  • 6. PAST - WHERE WE FROM: THE MARKET LEARNING OVER THE INTERNET IS GAINING POPULARITY WITH SERVICES FROM NOT ONLY STANFORD UNIVERSITY BUT ALSO PLATTFORMS SUCH AS SKILLSHARE.COM OR WETEACHME.COM SOURCE: GOOGLE TRENDS / THINKWITHGOOGLE
  • 7. PAST - WHERE WE FROM: THE MARKET THE POTENTIAL AUDIENCE FOR GAMELIKE TEACHING SOFTWARE HAS NEVER BEEN AS HIGH AND IS STILL GROWING. SOURCE: BITKOM / OFCOM.ORG.UK AND STATISTICBRAIN.COM
  • 8. 2. FUTURE WHERE WE WANT TO GO
  • 9. WHERE WE WANT TO GO: THE MARKET PLAYGROUND SESSIONS IS A GAMECHANGER FOR LEARNING TO PLAY THE PIANO.
  • 10.
  • 11. WHERE WE WANT TO GO: THE MARKET IT USED TO BE NOW IT IS PHYSICAL DIGITAL EXPENSIVE AFFORDABLE LONG COMMITMENT QUICK FRUSTRATING SOCIAL FUSSING PLAYFUL TEACHER–DEPENDENT DIY LEARNING
  • 12. WHERE WE WANT TO GO: THE BRIEF OUR BRIEF BRING 750K QUALIFIED VISITORS TO THE PLAYGROUND SESSIONS SITE WITHIN THE NEXT 12 MONTH.
  • 13. 3. AUDIENCE WHO WE ARE TALKING TO.
  • 14. AUDIENCE - WHO WE ARE TALKING TO: THE CUSTOMER ANDREW, 25 OUR CUSTOMER + TECH SAVVY CREATIVE & MUSIC LOVER + CAREER IN COMMUNICATION SECTOR + USED TO PLAY PIANO FOR SOME YEARS AS A TEEN BUT THEN STOPPED + LIVES IN A FLAT SHARE WITH OTHER STUDENTS AND ABOUT TO STARTERS + MOST IMPORTANT THING IN HIS LIFE: FRIENDS, CAREER AND MUSIC + HIS TIME AND MONEY IS SPARE. + WANTS TO DIGG HIS LOST SKILLS AND PLAY LIVE + DOES NOT WANT A LONG TERM LEARNING COMMITMENT + HAS ALSO SEARCHED FOR PIANO TUTORIALS, BUT YOUTUBE TEACHING IS LONESOME AND FRUSTRATING. + CONSIDERING TO LEARN THE GUITAR INSTEAD AS IT‘S LESS NOISEY + IF HE KNEW ABOUT PLAYGROUND SESIONS, HE WOULD HAVE DOWNLOADED THE TRIAL VERSION ALREADY
  • 15. AUDIENCE - INSIGHTS INTO ANDREW ANDREW DOES NOT WANT TO LEARN ALL ON HIS OWN. SOURCE: TWITTER ADVANCED SEARCH / THINKWITHGOOGLE
  • 16. AUDIENCE - INSIGHTS INTO ANDREW ANDREW NEEDS TO LEARN THAT NOW HE CAN STUDY THE PIANO WITH A SOFTWARE. SOURCE: GOOGLE TRENDS / THINKWITHGOOGLE
  • 17. AUDIENCE - INSIGHTS INTO ANDREW INVOLVE ANDREW AND HE WILL UNDERSTAND SOURCE: TWITTER ADVANCED SEARCH / ELSEVIER.COM / PNAS.ORG
  • 18. 4. SEED WHAT WE HAVE TO TELL ANDREW.
  • 19. SEED - WHAT WE HAVE TO TELL ANDREW: SINGLE MINDED PROPOSITION LET´S PLAY.
  • 20. SEED - WHAT WE HAVE TO TELL ANDREW: TONE BEFORE CAMPAIGN AFTER CAMPAIGN – IT WILL TAKE AGES TO BE ABLE TO PLAY – FAST RESULTS – TOO MUCH COMMITMENT – JUST JUMP FROM LEVEL TO LEVEL – WILL NEVER KEEP UP THE PRACTISE – THERE IS AN ACTIVE ONLINE COMMUNITY TO JOIN – WHO TO PLAY WITH – NOW I CAN START A BAND AND PLAY LIVE – TO EXPENSIVE – THE TRIAL IS FREE – LET‘S CHECK IT OUT! – NO TIME FOR LESSONS – I CAN PLAY WHENEVER I WANT LET´S PLAY. LEARNING THE PAINO IS NOW PLAYFUL AND SOCIAL.
  • 21. SEED - WHAT WE HAVE TO TELL ANDREW: REASONS BEFORE CAMPAIGN AFTER CAMPAIGN – IT WILL TAKE AGES TO BE ABLE TO PLAY – FAST RESULTS – TOO MUCH COMMITMENT – JUST JUMP FROM LEVEL TO LEVEL – WILL NEVER KEEP UP THE PRACTISE – THERE IS AN ACTIVE ONLINE COMMUNITY TO JOIN – WHO TO PLAY WITH – NOW I CAN START A BAND AND PLAY LIVE – TO EXPENSIVE – THE TRIAL IS FREE – LET‘S CHECK IT OUT! – NO TIME FOR LESSONS – I CAN PLAY WHENEVER I WANT LET´S PLAY. LEARNING THE PAINO IS NOW PLAYFUL AND SOCIAL. REASONS FOR INTEREST. REASONS TO BELIEVE. – FREE TRIAL VERSION – WAY CHEAPER THAN PIANO LESSONS – FLEXIBLE TIMES – FITS SEAMLESS IN MY SOCIAL CONTEXT – GAMIFIED LEARNING – POTENTIAL BOOTCAMP INTENSE SESSIONS – I COULD DIG LOST SKILLS WITHIN WEEKS – COMMUNITY REPRESENTS ON YOUTUBE ALREADY – I COULD IMPROVE MY SKILLS – CHANCE TO WIN A FOURHAND TRAINING – MIGHT BE A STARTING POINT FOR MY BAND – I CAN EVEN BRING MY FRIENDS IN
  • 22. 5. BIG IDEA HOW WE WILL TALK TO ANDREW.
  • 23. IDEA TO CONVINCE ANDREW THAT PLAYGROUND SESSIONS IS FUN AND SOCIAL, WE INSTALL PLAYFUL OBJECTS IN HIS SOCIAL CONTEXT.
  • 24. IDEA - TONE & FEEL THESE PLAYFUL OBJECTS ARE INTERACTIVE CHAIRS. BUT NOT JUST ANY CHAIR.
  • 25. IDEA - KEY VISUAL
  • 26. IDEA - USER EXPERIENCE BY SITTING ON THE CHAIR USERS CAN PLAY NOTES AND EVEN SONGS.
  • 28. 6. ECOSYSTEM WHERE AND WHEN TO REACH ANDREW.
  • 29. ECOSYSTEM - COMMUNICATIONS FRAMEWORK COMMUNICATION FRAMEWORK ABOUT TO RELAPSE ADULT PURCHASING SOFTWARE
  • 30. ECOSYSTEM - HERO OUR HERO INTERACTIVE CHAIRS
  • 31. ECOSYSTEM - PHASE I: AWARNESS AWARENESS INTERACTIVE CHAIRS WEB BANNER
  • 32. ECOSYSTEM - PHASE II: RESEARCH RESEARCH INTERACTIVE CHAIRS WEB BANNER FACBOOK ADS SEO SERIES
  • 33. ECOSYSTEM - PHASE III: BUYING MOMENT BUYING MOMENT INTERACTIVE CHAIRS 2FOR1 CHRISTMAS OFFER WEB BANNER PRINT ADS FACBOOK ADS SEO SERIES
  • 34. ECOSYSTEM - OVERVIEW OUR DIGITAL ECOYSYSTEM INTERACTIVE CHAIRS 2FOR1 CHRISTMAS OFFER WEB BANNER PRINT ADS FACBOOK ADS SEO SERIES
  • 35. ECOSYSTEM - BUDGETS BUDGETS SPREAD INTERACTIVE PIANO CHAIRS 130 K WEB BANNER 30 K FACEBOOK ADS 10 K SEO 20 K PRINT ADS 10 K OVERALL BUDGET 200 K
  • 36. 7. IMPROVMENT HOW TO GET BETTER
  • 37. IMPROVEMENT - HOW TO MEASURE MEASUREMENT TRACK AND MEASURE TRAFFIC TRACK AND MEASURE TRAFFIC WEBISTE, FACEBOOK, TWITTER, WEBISTE, FACEBOOK, TWITTER, YOUTUBE, GOOGLE YOUTUBE, GOOGLE NOVEMBER 2012 FEBRUARY 2013 MAY 2012 NOVEMBER 2013 SURVEY INTO AWARNESS OF SURVEY INTO AWARNESS OF RELEAPED ADULTS OF PS RELEAPED ADULTS OF PS SURVEY FROM BUYERS INTO SURVEY FROM BUYERS INTO ADVERISING EFFECTIVNESS ADVERISING EFFECTIVNESS
  • 38. IMPROVEMENT - KEY PERFORMANCE INDICATORS KPI´s AWARNESS CONSIDERATION PREFERENCE PURCHASE RETENTION 766.282,758 8.833,33 INCREASE IN POSITIVE 119.999,988 20.830.000 IMPRESSIONS TO THROUGH FACEBOOK JUDGMENT ON PEOPLE PURCHASE IMPRESSIONS TO THE TARGET MARKET PLAYGROUND SESSIONS THE PRODUCT THE TARGET MARKET FROM WEBBANNERS 5.800.000 IS FUN. THROUGH WEBBANNER 10.416.662,5 THROUGH FACEBOOK
  • 39. THANK YOU VERY MUCH! QUESTIONS? TWEET ME @DERBEN65 ALL RIGHTS RESERVED.