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10 Ways to
Convince Your Boss to
Go Mobile Now

      Dennis Kardys
      Creative / UX Director
Mobile is a REAL
                       struggle.


          Less than 10%
     of sites are mobile ready!
source: Stat Counter, http://gs.statcounter.com/#mobile_vs_desktop-US-yearly-2011-2012-bar
crawlable ≠ usable




source images: WTF Mobile Web, http://wtfmobileweb.com
Become
                 Mobile-Friendly.

 74% of people say they're more likely
  to return to a mobile friendly site in
              the future...


source: Think With Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
...more likely to buy a

      +67%                                                  business’ product or
                                                            service




source: Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
Why go mobile now?
How do you get there?
 What do you pitch?
~ WHY ~

1 The landscape is
   expanding
~ WHY ~

                                 219 million
                            smartphones shipped
                                last quarter




                                    ( SINCE 2011
                                     +44%              )
source: NBC News, http://nbcnews.to/XGd619
~ WHY ~
                      2 Everything is
                        connected.




image credit, car: Okan Benn for the Noun Project. http://thenounproject.com/noun/car/#icon-No1335
~ WHY ~
3 People are impulsive
    and irrational.
~ HOW ~

4 Think seamless,
   multiscreen,
    ergonomic.
customer journeys
                                                  ~ search ~




65%                                                     60%                      4%


source: Think With Google, “The New Multi Screen World” - http://bit.ly/Qivs98
~ HOW ~

    5 Centralize Content
                    CONTENT
          CONTENT             CONTENT
CONTENT                                 CONTENT




                                ?         ?
~ HOW ~

5 Centralize Content
        CONTENT




                  ?    ?
By centralizing content, NPR's total
   page view growth increased over 80%.



                                                          C.O.P.E              ?

                                                                           ?

source: “NPR’s API, Create Once Publish Everywhere”, http://bit.ly/Y8flKL
~ HOW ~

6 Build flexible,
modular systems.
~ HOW ~

             Responsive Design
             Serve content and code from a
                     single source



GO
     OG
       LE
          BE
            ST
                 PR
                   AC
                     TIC
                        E!
                             source: “Google,” http://bit.ly/LsHxa1
sounds great, but...
OBJECTIONS

...with everything else on
 our plates, we’ll have to
tack mobile on in phase 2.
OBJECTIONS

...It’s just that right now,
we aren’t getting a ton of
        mobile traffic.
~ WHAT ~

7 Reduce long-term
       cost
~ WHAT ~

8 Expand reach,
plan for tomorrow.
~ WHAT ~

 9     Start Small
Prototypes, microsites, campaigns
10                    consider the
                            alternative...




source: http://www.flickr.com/photos/photohome_uk/1494590639/
55% of adult cell owners use the
                internet on their mobile phones;
                              doubled from 2009




 17% of all adult cell owners are “cell-
 mostly internet users”

source: Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
30% of people used their phone to
    decide whether to visit a business in
                      the past 30 days.



      46% of people won’t return to a
      website they had trouble accessing on
      a phone, 57% won’t recommend it .

source: Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
77% of cell internet users are
     dissatisfied with the time it takes for
                             sites to load.*



 61% said that they’d quickly move
 onto another site if they didn’t find
 what they’re looking for right away.

source: Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
No more short
sighted thinking.

Go Mobile Now!
Thanks!
Dennis Kardys
dkardys@wsol.com
   @dkardys




         WSOL.COM

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10 Ways to Convince Your Boss to Go Mobile Now!

  • 1. 10 Ways to Convince Your Boss to Go Mobile Now Dennis Kardys Creative / UX Director
  • 2. Mobile is a REAL struggle. Less than 10% of sites are mobile ready! source: Stat Counter, http://gs.statcounter.com/#mobile_vs_desktop-US-yearly-2011-2012-bar
  • 3. crawlable ≠ usable source images: WTF Mobile Web, http://wtfmobileweb.com
  • 4. Become Mobile-Friendly. 74% of people say they're more likely to return to a mobile friendly site in the future... source: Think With Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
  • 5. ...more likely to buy a +67% business’ product or service source: Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
  • 6. Why go mobile now? How do you get there? What do you pitch?
  • 7. ~ WHY ~ 1 The landscape is expanding
  • 8. ~ WHY ~ 219 million smartphones shipped last quarter ( SINCE 2011 +44% ) source: NBC News, http://nbcnews.to/XGd619
  • 9. ~ WHY ~ 2 Everything is connected. image credit, car: Okan Benn for the Noun Project. http://thenounproject.com/noun/car/#icon-No1335
  • 10. ~ WHY ~ 3 People are impulsive and irrational.
  • 11. ~ HOW ~ 4 Think seamless, multiscreen, ergonomic.
  • 12. customer journeys ~ search ~ 65% 60% 4% source: Think With Google, “The New Multi Screen World” - http://bit.ly/Qivs98
  • 13. ~ HOW ~ 5 Centralize Content CONTENT CONTENT CONTENT CONTENT CONTENT ? ?
  • 14. ~ HOW ~ 5 Centralize Content CONTENT ? ?
  • 15. By centralizing content, NPR's total page view growth increased over 80%. C.O.P.E ? ? source: “NPR’s API, Create Once Publish Everywhere”, http://bit.ly/Y8flKL
  • 16. ~ HOW ~ 6 Build flexible, modular systems.
  • 17. ~ HOW ~ Responsive Design Serve content and code from a single source GO OG LE BE ST PR AC TIC E! source: “Google,” http://bit.ly/LsHxa1
  • 18.
  • 20. OBJECTIONS ...with everything else on our plates, we’ll have to tack mobile on in phase 2.
  • 21. OBJECTIONS ...It’s just that right now, we aren’t getting a ton of mobile traffic.
  • 22. ~ WHAT ~ 7 Reduce long-term cost
  • 23. ~ WHAT ~ 8 Expand reach, plan for tomorrow.
  • 24. ~ WHAT ~ 9 Start Small Prototypes, microsites, campaigns
  • 25. 10 consider the alternative... source: http://www.flickr.com/photos/photohome_uk/1494590639/
  • 26. 55% of adult cell owners use the internet on their mobile phones; doubled from 2009 17% of all adult cell owners are “cell- mostly internet users” source: Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
  • 27. 30% of people used their phone to decide whether to visit a business in the past 30 days. 46% of people won’t return to a website they had trouble accessing on a phone, 57% won’t recommend it . source: Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
  • 28. 77% of cell internet users are dissatisfied with the time it takes for sites to load.* 61% said that they’d quickly move onto another site if they didn’t find what they’re looking for right away. source: Google, “What Users Want From Mobile Today” - http://bit.ly/Qivs98
  • 29. No more short sighted thinking. Go Mobile Now!