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Dell UPS Management Software
Network Design Examples

Andy McDonald & Stéphane Moulin
November 2011
UPS Communications: General Information
UPS Management Software
• Dell UPS Local Node Manager (ULNM)
      –   Primary function - is shutdown of device(s) after power failure
      –   Extended function – visibility of power status & shutdown configuration

•   Dell UPS Multi-UPS Management Console (MUMC)
      –   Primary function – visibility & configuration of multiple UPS & LNMs
      –   Primary function – management of multi-host virtualized installations
      –   Extended function – shutdown of device after power failure



Connectivity
A UPS can be connected via USB (default, cable included), RS232 or Network Card (H910P). All communication types allow full UPS
management software functionality with the following considerations:

•   Virtualization – always use the optional H910P Network Management Card (many hypervisors don’t have good USB support)
•   Multiple servers – always use the option H910P Network Management Card (USB could be single point of failure)
•   Single servers – USB is acceptable (but user doesn’t have the use of Network Card functions such as SNMP)

Nodes
Nodes are any UPS or ULNM agent monitored or managed by the Dell MUMC. Only UPSs & PDUs count as nodes for licensing
purposes. Up to 32 UPSs can be managed without a license. An almost unlimited number of ULNM agents (servers) can be managed
by MUMC (see users guide for test results in large environments).

2
UPS Communications: General Connectivity Guide
                                                           Network (LAN or WAN)




        Management Console                       USB / RS232, single server                    USB / RS232, multi-server                    Network Card, multi-server
                   (MUMC)

MUMC                                                                                                             Network Switch                              Network Switch
                                                                    Network Switch

                                                                                                   ULNM           Servers or                   ULNM            Servers or
                                                                    Server or
                                                    ULNM
                                                                    Workstation                    ULNM           Workstations                 ULNM            Workstations

                                                                    UPS with USB                   ULNM                                        ULNM
                                                   UPS Node
                                                                                                  UPS Node
                                                                                                                 UPS with USB                 UPS Node       UPS with NMC




-       MUMC can monitor and manage         -   UPS connects to server over USB           -   UPS connects to server over USB           -   UPS connects directly to network
        any Dell UPS and ULNM on the
        network, connected by either        -   ULNM relays UPS status to network so it   -   ULNM on host server relays UPS status &   -   All servers communicate directly with
        USB, serial or network card.            can be monitored / managed remotely           alarms to other servers across network        UPS
-       When clients use vCentre MUMC           through MUMC                              -   Each ULNM & UPS can be monitored /        -   All UPSs & ULNM agents communicate
        directly manages the ESXi servers                                                     managed remotely through MUMC                 directly with MUMC for remote
-       MUMC can also monitor non-                                                        -   USB is a single point of failure,             monitoring & management
        Dell UPSs (see compatibility                                                          recommend network connection for
        guide)                                                                                this design




    3
Devices without an operating system
Servers and virtual servers can be easily managed by using UPS management software, but devices that don’t have an operating system
(network switches, routers, storage) are not able to utilize UPS management software. For this reason we manage their start-up and
shutdown profiles using load segments (LS) on the rear of the Dell UPS.
Some storage devices can be controlled via a command line interface and in this case the UPS software agent running on a server can
“execute script before shutdown” in order to shut down the storage controller.

                                                                                                Example: 2700W Rack/Tower UPS            Load segment 2: 2 x C13




Best Practise Power Connectivity
•    Connect all servers to load segment (LS) 1*
                                                                                                                                Load segment 1: 6 x C13 & 2 x C19 sockets
•    Connect storage and network switch to LS2*
•    Configure LS2 to power off after [X] + 5 mins on battery (5 minutes after servers start shutting down)
•    Configure LS1 to power on @ LS2 + 5mins (5minutes after storage/networking starts providing time to initialize before servers require storage access.
•    Load segment configurations can be made in and of 3 places: UPS LCD Panel, Network Card Interface, UPS Management software



* Depending on your configuration you may choose to connect servers to LS2 and storage/networking to LS1. You may also choose to add PDUs to the UPS to create more
power connection points for your IT hardware.



4
SMB Focus 1
4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Non-virtualized

Software Design Guide
•    Install ULNM on each physical server (Linux or Windows)
•    Install MUMC on a client PC (Windows only)
                                                                                                        Switch
•    MUMC: Configure each instance of ULNM (use template if many servers)
•    Configure software to shut servers down after [X] mins on battery
                                                                                                       Storage
•    Monitor status of the UPS & each ULNM through MUMC
•    Storage & switch has no operating system so is controlled using UPS “load segments” (see below)




                                                                                                        Servers



UPS Connectivity Options:
•   Where no virtualization is used, any UPS connectivity option is valid
•   If USB/RS232: Server connected to UPS relays UPS status information to each ULNM agent
                                                                                                          UPS
•   If NMC: UPS communicates directly with each ULNM via network switch                                with NMC
•   In all cases, MUMC will monitor the status of the UPS and each ULNM agent                           or USB

•   NOTE: when >1 server is present, NMC is highly recommended



5
SMB Focus 1
4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Non-virtualized




                                                     Network




                MUMC




                                                                                                                 Load Segment 1
                                   UPS
                                with NMC                              Switch                 Storage
                                              Power
                                UPS Node




     WindowsTM client
                                                                                                       Servers




                                                                                                                 Load Segment 2
                                             Power
                                                               ULNM            ULNM   ULNM      ULNM
    MUMC Managed
    Components (Nodes):

    1 * Network UPS
    1 * ULNM Linux
    3 * ULNM Windows




6
SMB Focus 2
4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Virtualized w/vCentre



Software Design Guide
•    Install MUMC on a client PC (Windows only).                                                            Switch

•    MUMC: Add VMware Supervisor, each ESXi hypervisor will auto-populate into node list
•    MUMC: Configure shutdown settings for each ESXi through ‘node settings’ menu                           Storage

•    Enable “maintenance mode” if you wish to use vMotion in the event of a power outage
•    No need to install ULNM on any VM, hypervisor or any other device in this scenario. MUMC handles the
     shutdown messaging to the ESXi through vCentre




                                                                                                            Servers



UPS Connectivity Options:
•   Where virtualization is used, NMC is the only valid UPS communication option
•   MUMC monitors UPS & each ULNM through network
•   MUMC monitors each ESXi hypervisor through a vCentre connection, no ULNM is required
                                                                                                              UPS
                                                                                                             & NMC




7
SMB Focus 2
4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Virtualized w/vCentre




                                                     Network




                    MUMC




                                                                                                                     Load Segment 1
                                   UPS
                                with NMC                              Switch                 Storage
                                              Power
                                UPS Node




     WindowsTM client
                                                                                                           Servers




                                                                                                                     Load Segment 2
                                             Power
                                                               ULNM            ULNM   ESXi        ESXi
     MUMC Managed
                                                                                                 vCentre
     Components (Nodes):

     1 * Network UPS
     1 * ULNM Linux
     1 * ULNM Windows
     2 * ESXi (via vCentre)




8
SMB Focus 3
4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Virtualized without vCentre



Software Design Guide
•    Install MUMC on a client PC (Windows only).
                                                                                             Switch
•    MUMC: Add VMware Supervisor, each ESXi hypervisor will auto-populate into node list
•    MUMC: Configure shutdown settings for each ESXi through ‘node settings’ menu
                                                                                             Storage
•    Enable “maintenance mode” if you wish to use vMotion in the event of a power outage
•    No need to install ULNM on any VM, hypervisor or any other device in this scenario. M
     UMC handles the shutdown messaging to the ESXi through vCentre




                                                                                             Servers



UPS Connectivity Options:
•   Where virtualization is used, NMC is the only valid communication option
•   MUMC monitors UPS & each ULNM through network
•   MUMC monitors each ESXi hypervisor through a vCentre connection, no ULNM is required       UPS
                                                                                              & NMC




9
SMB Focus 3
4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Virtualized without vCentre




                                                     Network




                 MUMC




                                                                                                                   Load Segment 1
                                   UPS
                                with NMC                              Switch                 Storage
                                              Power
                                 UPS Node




     WindowsTM client
                                                                                                         Servers




                                                                                                                   Load Segment 2
                                             Power
                                                               ULNM            ULNM   ULNM       ULNM
     MUMC Managed
     Components:
                                                                                      ESXi        ESXi

     1 * Network UPS
     1 * ULNM Linux
     1 * ULNM Windows
     2 * ULNM ESXi




10
LE Focus 1
9 Racks, each with 4200W UPS, multiple servers, storage & networking.
Mix of non-virtualized & virtualized systems with vCentre


Software Design Guide
•    Install ULNM on each physical non-virtualized server (Linux or Windows)
•    Install MUMC on a client PC (Windows only)
•    MUMC: Add VMware vCentre in Virtualization menu (each ESXi hypervisor will auto-populate into node list)
•    MUMC: Configure shutdown settings for each ESXi through ‘node settings’ menu
•    MUMC: Enable ‘maintenance mode’ if you wish to use vMotion in the event of a power outage
•    MUMC: Configure each instance of ULNM on non-virtualized servers (use template if many servers)
•    Configure software to shut servers down after [X] mins on battery
•    Monitor status of the UPS & each ULNM through MUMC
•    Storage & switch has no operating system so is controlled using UPS load segments




11
LE Focus 1
9 Racks, each with 4200W UPS, multiple servers, storage & networking.
Mix of non-virtualized & virtualized systems with vCentre

                                                                                                             19” rack, x9
                                                    Network




                    MUMC




                                                                                                                    Load Segment 1
                                  UPS
                               with NMC                              Switch                 Storage
                                             Power
                                UPS Node




     WindowsTM client
                                                                                                          Servers




                                                                                                                    Load Segment 2
                                            Power
                                                              ULNM            ULNM   ESXi         ESXi
     MUMC Managed
                                                                                                vCentre
     Components:

     9 * Network UPS
     9 * ULNM Linux
     9 * ULNM Windows
     18 * ESXi (via vCentre)




12
LE Focus 2
9 Racks, each with 4200W UPS, multiple servers, storage & networking.
Mix of non-virtualized & virtualized systems without vCentre


Software Design Guide
•    Install ULNM on each physical non-virtualized server (Linux or Windows)
•    Install ULNM on each ESXi hypervisor
•    Install MUMC on a client PC (Windows only)
•    MUMC: Perform network scan to find non-virtualized servers and ESXi hypervisors
•    MUMC: Configure each instance of ULNM on non-virtualized servers (use template if many servers)
•    MUMC: Configure shutdown settings for each ESXi through ‘node settings’ menu
•    Configure software/hypervisors to shut servers down after [X] mins on battery
•    Monitor status of the UPS & each ULNM through MUMC
•    Storage & switch has no operating system so is controlled using UPS load segments




13
LE Focus 2
9 Racks, each with 4200W UPS, multiple servers, storage & networking.
Mix of non-virtualized & virtualized systems without vCentre

                                                                                                           19” rack, x9
                                                    Network




                MUMC




                                                                                                                  Load Segment 1
                                  UPS
                               with NMC                              Switch                 Storage
                                             Power
                                UPS Node




     WindowsTM client
                                                                                                        Servers




                                                                                                                  Load Segment 2
                                            Power
                                                              ULNM            ULNM   ULNM       ULNM
     MUMC Managed
     Components:
                                                                                     ESXi        ESXi

     9 * Network UPS
     9 * ULNM Linux
     9 * ULNM Windows
     18 * ULNM ESXi




14
LE Focus 3
Multiple Branch Offices & Central Office, each with multiple UPSs & mix of IT solutions



Software Design Guide
•    Install MUMC on a head-office client PC (Windows only). This will be the central
     monitoring location.
•    Install ULNM on each physical non-virtualized server (Linux or Windows).
•    Mass-deployment options: a) pre-loaded OS image; b) silent remote installation;
     c) import configuration file into ULNM; d) configure multiple ULNM agents                              Multiple
                                                                                                             nodes
     simultaneously from MUMC console
                                                                                               Multiple                  Multiple
•    Install ULNM on any ESXi hypervisors                                                       nodes                     nodes

•    MUMC: Perform network scan to find non-virtualized servers and ESXi hypervisors
     which are not managed by vCentre
                                                                                          Multiple                           Multiple
                                                                                           nodes                              nodes




                                                                                                Multiple               Multiple
                                                                                                 nodes                  nodes
                                                                                                           Multiple
                                                                                                            nodes




15
LE Focus 3
Multiple Branch Offices & Central Office, each with multiple UPSs & mix of IT solutions




                                                                     Network, WAN




        Head Office                     Satellite Office, NMC                      Satellite Office, USB                             Satellite Office, USB

     WindowsTM           MUMC
     client
                                              Network Switch                             Network Switch                                   Network Switch

                                              Server / Workstation                      Server / Workstation                              Server / Workstation
                                 ULNM                                       ULNM                                           ULNM

                                UPS Node      UPS with NMC                 UPS Node     UPS with USB                      UPS Node        UPS with USB
      MUMC Managed
      Components:

      Many * USB UPS
      Many * ULNM Lin/Win
      Many * ESXi (optional)

                                                                              Note: Up to 32 UPSs supported for free. License upgrade required for >32 UPSs.


16
ULNM Supported Platforms*




17                    *See software user guide for latest supported versions
MUMC Supported Platforms




18                   *See software user guide for latest supported versions
End of slides




19

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Dell UPS management software guide

  • 1. Dell UPS Management Software Network Design Examples Andy McDonald & Stéphane Moulin November 2011
  • 2. UPS Communications: General Information UPS Management Software • Dell UPS Local Node Manager (ULNM) – Primary function - is shutdown of device(s) after power failure – Extended function – visibility of power status & shutdown configuration • Dell UPS Multi-UPS Management Console (MUMC) – Primary function – visibility & configuration of multiple UPS & LNMs – Primary function – management of multi-host virtualized installations – Extended function – shutdown of device after power failure Connectivity A UPS can be connected via USB (default, cable included), RS232 or Network Card (H910P). All communication types allow full UPS management software functionality with the following considerations: • Virtualization – always use the optional H910P Network Management Card (many hypervisors don’t have good USB support) • Multiple servers – always use the option H910P Network Management Card (USB could be single point of failure) • Single servers – USB is acceptable (but user doesn’t have the use of Network Card functions such as SNMP) Nodes Nodes are any UPS or ULNM agent monitored or managed by the Dell MUMC. Only UPSs & PDUs count as nodes for licensing purposes. Up to 32 UPSs can be managed without a license. An almost unlimited number of ULNM agents (servers) can be managed by MUMC (see users guide for test results in large environments). 2
  • 3. UPS Communications: General Connectivity Guide Network (LAN or WAN) Management Console USB / RS232, single server USB / RS232, multi-server Network Card, multi-server (MUMC) MUMC Network Switch Network Switch Network Switch ULNM Servers or ULNM Servers or Server or ULNM Workstation ULNM Workstations ULNM Workstations UPS with USB ULNM ULNM UPS Node UPS Node UPS with USB UPS Node UPS with NMC - MUMC can monitor and manage - UPS connects to server over USB - UPS connects to server over USB - UPS connects directly to network any Dell UPS and ULNM on the network, connected by either - ULNM relays UPS status to network so it - ULNM on host server relays UPS status & - All servers communicate directly with USB, serial or network card. can be monitored / managed remotely alarms to other servers across network UPS - When clients use vCentre MUMC through MUMC - Each ULNM & UPS can be monitored / - All UPSs & ULNM agents communicate directly manages the ESXi servers managed remotely through MUMC directly with MUMC for remote - MUMC can also monitor non- - USB is a single point of failure, monitoring & management Dell UPSs (see compatibility recommend network connection for guide) this design 3
  • 4. Devices without an operating system Servers and virtual servers can be easily managed by using UPS management software, but devices that don’t have an operating system (network switches, routers, storage) are not able to utilize UPS management software. For this reason we manage their start-up and shutdown profiles using load segments (LS) on the rear of the Dell UPS. Some storage devices can be controlled via a command line interface and in this case the UPS software agent running on a server can “execute script before shutdown” in order to shut down the storage controller. Example: 2700W Rack/Tower UPS Load segment 2: 2 x C13 Best Practise Power Connectivity • Connect all servers to load segment (LS) 1* Load segment 1: 6 x C13 & 2 x C19 sockets • Connect storage and network switch to LS2* • Configure LS2 to power off after [X] + 5 mins on battery (5 minutes after servers start shutting down) • Configure LS1 to power on @ LS2 + 5mins (5minutes after storage/networking starts providing time to initialize before servers require storage access. • Load segment configurations can be made in and of 3 places: UPS LCD Panel, Network Card Interface, UPS Management software * Depending on your configuration you may choose to connect servers to LS2 and storage/networking to LS1. You may also choose to add PDUs to the UPS to create more power connection points for your IT hardware. 4
  • 5. SMB Focus 1 4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Non-virtualized Software Design Guide • Install ULNM on each physical server (Linux or Windows) • Install MUMC on a client PC (Windows only) Switch • MUMC: Configure each instance of ULNM (use template if many servers) • Configure software to shut servers down after [X] mins on battery Storage • Monitor status of the UPS & each ULNM through MUMC • Storage & switch has no operating system so is controlled using UPS “load segments” (see below) Servers UPS Connectivity Options: • Where no virtualization is used, any UPS connectivity option is valid • If USB/RS232: Server connected to UPS relays UPS status information to each ULNM agent UPS • If NMC: UPS communicates directly with each ULNM via network switch with NMC • In all cases, MUMC will monitor the status of the UPS and each ULNM agent or USB • NOTE: when >1 server is present, NMC is highly recommended 5
  • 6. SMB Focus 1 4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Non-virtualized Network MUMC Load Segment 1 UPS with NMC Switch Storage Power UPS Node WindowsTM client Servers Load Segment 2 Power ULNM ULNM ULNM ULNM MUMC Managed Components (Nodes): 1 * Network UPS 1 * ULNM Linux 3 * ULNM Windows 6
  • 7. SMB Focus 2 4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Virtualized w/vCentre Software Design Guide • Install MUMC on a client PC (Windows only). Switch • MUMC: Add VMware Supervisor, each ESXi hypervisor will auto-populate into node list • MUMC: Configure shutdown settings for each ESXi through ‘node settings’ menu Storage • Enable “maintenance mode” if you wish to use vMotion in the event of a power outage • No need to install ULNM on any VM, hypervisor or any other device in this scenario. MUMC handles the shutdown messaging to the ESXi through vCentre Servers UPS Connectivity Options: • Where virtualization is used, NMC is the only valid UPS communication option • MUMC monitors UPS & each ULNM through network • MUMC monitors each ESXi hypervisor through a vCentre connection, no ULNM is required UPS & NMC 7
  • 8. SMB Focus 2 4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Virtualized w/vCentre Network MUMC Load Segment 1 UPS with NMC Switch Storage Power UPS Node WindowsTM client Servers Load Segment 2 Power ULNM ULNM ESXi ESXi MUMC Managed vCentre Components (Nodes): 1 * Network UPS 1 * ULNM Linux 1 * ULNM Windows 2 * ESXi (via vCentre) 8
  • 9. SMB Focus 3 4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Virtualized without vCentre Software Design Guide • Install MUMC on a client PC (Windows only). Switch • MUMC: Add VMware Supervisor, each ESXi hypervisor will auto-populate into node list • MUMC: Configure shutdown settings for each ESXi through ‘node settings’ menu Storage • Enable “maintenance mode” if you wish to use vMotion in the event of a power outage • No need to install ULNM on any VM, hypervisor or any other device in this scenario. M UMC handles the shutdown messaging to the ESXi through vCentre Servers UPS Connectivity Options: • Where virtualization is used, NMC is the only valid communication option • MUMC monitors UPS & each ULNM through network • MUMC monitors each ESXi hypervisor through a vCentre connection, no ULNM is required UPS & NMC 9
  • 10. SMB Focus 3 4200W UPS with 4 Rack servers, 1 storage array, 1 switch. Virtualized without vCentre Network MUMC Load Segment 1 UPS with NMC Switch Storage Power UPS Node WindowsTM client Servers Load Segment 2 Power ULNM ULNM ULNM ULNM MUMC Managed Components: ESXi ESXi 1 * Network UPS 1 * ULNM Linux 1 * ULNM Windows 2 * ULNM ESXi 10
  • 11. LE Focus 1 9 Racks, each with 4200W UPS, multiple servers, storage & networking. Mix of non-virtualized & virtualized systems with vCentre Software Design Guide • Install ULNM on each physical non-virtualized server (Linux or Windows) • Install MUMC on a client PC (Windows only) • MUMC: Add VMware vCentre in Virtualization menu (each ESXi hypervisor will auto-populate into node list) • MUMC: Configure shutdown settings for each ESXi through ‘node settings’ menu • MUMC: Enable ‘maintenance mode’ if you wish to use vMotion in the event of a power outage • MUMC: Configure each instance of ULNM on non-virtualized servers (use template if many servers) • Configure software to shut servers down after [X] mins on battery • Monitor status of the UPS & each ULNM through MUMC • Storage & switch has no operating system so is controlled using UPS load segments 11
  • 12. LE Focus 1 9 Racks, each with 4200W UPS, multiple servers, storage & networking. Mix of non-virtualized & virtualized systems with vCentre 19” rack, x9 Network MUMC Load Segment 1 UPS with NMC Switch Storage Power UPS Node WindowsTM client Servers Load Segment 2 Power ULNM ULNM ESXi ESXi MUMC Managed vCentre Components: 9 * Network UPS 9 * ULNM Linux 9 * ULNM Windows 18 * ESXi (via vCentre) 12
  • 13. LE Focus 2 9 Racks, each with 4200W UPS, multiple servers, storage & networking. Mix of non-virtualized & virtualized systems without vCentre Software Design Guide • Install ULNM on each physical non-virtualized server (Linux or Windows) • Install ULNM on each ESXi hypervisor • Install MUMC on a client PC (Windows only) • MUMC: Perform network scan to find non-virtualized servers and ESXi hypervisors • MUMC: Configure each instance of ULNM on non-virtualized servers (use template if many servers) • MUMC: Configure shutdown settings for each ESXi through ‘node settings’ menu • Configure software/hypervisors to shut servers down after [X] mins on battery • Monitor status of the UPS & each ULNM through MUMC • Storage & switch has no operating system so is controlled using UPS load segments 13
  • 14. LE Focus 2 9 Racks, each with 4200W UPS, multiple servers, storage & networking. Mix of non-virtualized & virtualized systems without vCentre 19” rack, x9 Network MUMC Load Segment 1 UPS with NMC Switch Storage Power UPS Node WindowsTM client Servers Load Segment 2 Power ULNM ULNM ULNM ULNM MUMC Managed Components: ESXi ESXi 9 * Network UPS 9 * ULNM Linux 9 * ULNM Windows 18 * ULNM ESXi 14
  • 15. LE Focus 3 Multiple Branch Offices & Central Office, each with multiple UPSs & mix of IT solutions Software Design Guide • Install MUMC on a head-office client PC (Windows only). This will be the central monitoring location. • Install ULNM on each physical non-virtualized server (Linux or Windows). • Mass-deployment options: a) pre-loaded OS image; b) silent remote installation; c) import configuration file into ULNM; d) configure multiple ULNM agents Multiple nodes simultaneously from MUMC console Multiple Multiple • Install ULNM on any ESXi hypervisors nodes nodes • MUMC: Perform network scan to find non-virtualized servers and ESXi hypervisors which are not managed by vCentre Multiple Multiple nodes nodes Multiple Multiple nodes nodes Multiple nodes 15
  • 16. LE Focus 3 Multiple Branch Offices & Central Office, each with multiple UPSs & mix of IT solutions Network, WAN Head Office Satellite Office, NMC Satellite Office, USB Satellite Office, USB WindowsTM MUMC client Network Switch Network Switch Network Switch Server / Workstation Server / Workstation Server / Workstation ULNM ULNM ULNM UPS Node UPS with NMC UPS Node UPS with USB UPS Node UPS with USB MUMC Managed Components: Many * USB UPS Many * ULNM Lin/Win Many * ESXi (optional) Note: Up to 32 UPSs supported for free. License upgrade required for >32 UPSs. 16
  • 17. ULNM Supported Platforms* 17 *See software user guide for latest supported versions
  • 18. MUMC Supported Platforms 18 *See software user guide for latest supported versions