In the future voice customers will demand, from their voice providers, the ability to access their telephony services via the web; This will be offered via a seamless web based API which allow users to mash-up their telephony services with their web applications. Never again, will we have to dial a number into a keypad, the gap between the web and telephone will finally be closed once and for all. This is significant, because the ever expanding myriad of social networking and online initiatives are currently somewhat divorced from the telephony networks of today. the future needs to allow for tight integration of web applications and telephony services.

1. What if the web was your voice?
Team:
Kervin Pillay
Greg de Chasteauneuf

2. The internet generation

3. Archaic Madness

4. Xtended Services Interface (Xsi)
Web Services
Web 2.0 Service Providers
Web Applica7on Users
Xsi
VoIS

5. Functionality Provided
CALL CONTROL CALL STATUS
Click to Dial List of AcEve Calls
Answer, Release, Hold, Retrieve Call Status
CALL LISTS SERVICE CONTROL
Placed, Missed, Enable and Disable Services
Received Calls Directories Get and Set ProperEes
The interfaces expose a broad spectrum of funcEonality to
support a variety of web applicaEons

6. Example (Click to Dial)
https://xsp.host.net/com.broadsoft.xsi-actions/v1.0/user/
08735XXXXX@sip.host.net/calls/new/$e164number

8. iGoogle Gadget

9. iPhone XSI App.

10. Click2Call

11. Chumby.com

12. Twitter.com

13. CRM Integration

14. Thanks
greg@is.co.za kp@is.co.za
Twitter.com/degrumpysmurf Twitter.com/kervinp
Twitter.com/islabs