SlideShare ist ein Scribd-Unternehmen logo
1 von 47
The Enigma of Bullying


             Deexan Cases
What is Bullying?
Bullying      is    persistent    unwelcome
 behavior, mostly unwarranted or invalid
 criticism, nit-picking, fault-finding, also
 exclusion, isolation, being singled out and
 treated     differently,   being    shouted
 at, excessive monitoring, having verbal and
 written warnings imposed, and much more.
 In the workplace, bullying usually focuses
 on distorted or fabricated allegations of
 underperformance.
Why do People bully?
The purpose of bullying is to hide
 inadequacy. Bullying has nothing to do with
 managing etc; good managers manage, bad
 managers bully. Management is managing;
 bullying is not managing. Therefore, anyone
 who chooses to bully is admitting their
 inadequacy, and the extent to which a
 person bullies is a measure of their
 inadequacy.
Bullies project their inadequacy on to
others:
 To avoid facing up to their inadequacy and
  doing something about it.
 To avoid accepting responsibility for their
  behavior and the effect it has on others.
 To reduce their fear of being seen for what
  they are, namely a week, inadequate and
  often incompetent individuals.
 To divert attention away from their
  inadequacy.
Bullying….
   Is obsessive and compulsive, has to have
    someone to bully and appears to be unable to
    survive without a current target.
   Is a form of abuse and present behind all
    forms of
    harassment, discrimination, prejudice, persecut
    ion, conflict and violence.
   What bullies fear most is exposure of their
    inadequacy and being called publicly to
    account for their behavior and its
    consequences.
A bully is a person who
 Has never learn to accept responsibility for
  their behavior.
 Wants to enjoy the benefits of living in the
  adult world, but who is unable unwilling to
  accept the responsibility that are a prerequisite
  for being part of adult world.
 Abdicates and denies responsibility for their
  behavior and its consequences.
 Is unable and unwilling to recognize the effect
  of their behavior on others.
 Does not want to know of any other way of
  behaving.
Types of Bullying
Pressure bullying or unwitting bullying is where
 stress of the moment causes behavior to
 deteriorate;    the     person    becomes       short-
 tempered, irritable and may shout or swear at
 others. Everybody does this from time to time, but
 when the pressure is removed, behavior returns to
 normal, the person recognizes the inappropriateness
 of their behavior, make amends and may apologize
 and crucially learns from the experience so that next
 time the situation arises they are better able to deal
 with it. This is “normal” behavior and I do not
 include pressure bullying in my definition of
 workplace bullying.
Types of Bullying
   Organizational Bullying is a combination of
  pressure bullying and corporate bullying, and
  occurs when an organization struggles to
  adapt to changing markets, reduced income
  cuts in budgets, imposed expectations and
  other external pressures.
 Corporate bullying is where the employer
  abuses the impunity knowing that the law is
  weak and jobs are scarce.
    ◦ “encourages” employees (with promises of
      promotion and/or threats of disciplinary action) to
      fabricate complaints about their colleagues.
Types of Bullying
   Institutional bullying is similar to corporate
    bullying and arises when bullying becomes
    entrenched and accepted as part of the
    culture. Usually used word is “agree to this or
    else”.
   Client bullying is where employees are
    bullied by those they serve.
    ◦ Ex.
       Nurses are bullied by patients and their relatives.
       Social workers are bullied by their clients.
       Shop/Bank/Building society staff are bullied by
        customers.
Types of Bullying
   Serial bullying is where the source of all
  dysfunction can be traced to one
  individual, who picks on one employee after
  another and destroys them.
 Secondary bullying is mostly unwitting
  bullying which people start exhibiting when
  there’s a serial bully in the department. The
  pressure of trying to deal with a
  dysfunction, divisive and aggressive serial
  bully causes everyone’s behavior to decline.
Types of Bullying
   Pair bullying is a serial bully with a colleague.
  Often one does the talking whilst the other
  watchers and listens. Usually it’s the quiet one you
  need to watch. Usually the are off opposite gender
  and frequently there’s an affair going on.
 Gang bullying is a serial bully with colleague.
  Gangs can occur anywhere, but flourish in
  corporate bullying climates.
 Vicarious bullying is where two parties are
  encouraged to engaged in adversarial interaction or
  conflict. Similar to gang bullying, although the bully
  may or may not be directly connected with either of
  the two parties.
Types of Bullying
   Regulation bullying is where a serial bully
    forces their target to comply with
    rules, regulations, procedures or laws
    regardless of their
    appropriateness, applicability or necessity.
    ◦ Legal bullying is the bringing of a vexatious
      legal action to control and punish a person is
      one of the nastiest forms of bullying.
Types of Bullying
   Residual Bullying is the bullying of all
    kinds that continues after the serial bully
    has left. Like recruits like and like promotes
    like, therefore the serial bully bequeaths a
    dysfunctional environment to those who
    are left. This can last for years.
Types of Bullying
   Cyber Bullying is the misuse of email
    systems or Internet forums, etc. for sending
    aggressive flame mails. Serial bullies have
    few communication skills (and often
    none), thus the impersonal nature of emails
    makes it an ideal tool for causing conflict.
    Sometimes called cyber stalking.
In environment where bullying is the norm, most
   people will eventually either becomes bullies or
   become targets. There are few bystanders, as
   most people will eventually be sucked in.
 It’s about survival: you either adopt bullying
   tactics yourself and thus survive by not
   becoming a target, or you stand up against
   bullying and refuse to join in, in which case you
   are bullied, harassed, victimized and scapegoat
   until your health is so severely impaired that
   you have a stress breakdown.
People who are bullied
People who are bullied find that they are:
 Constantly criticized and subjected to
  destructive criticism (often
  euphemistically called constructive
  criticism, which is an oxymoron)-
  explanation and proof of achievements
  are ridiculed, overruled, dismissed or
  ignored.
 Forever subject to nit-picking and trivial
  fault-finding (the triviality is the giveaway)
 Isolated   and excluded from what’s
  happening (this makes people more
  vulnerable and easier to control and
  subjugate)
 Singled out and treated differently (for
  example, everyone else can have long
  lunch breaks but if they are one minute
  late it’s a disciplinary offense)
 Belittled, degraded, demeaned, ridiculed,
  patronized, subject to disparaging remarks
 Regularly the target of offensive
  language, personal remarks, or
  inappropriate bad language
 The target of unwanted sexual behavior
 Threatened, shouted at and
  humiliated, especially in fronts of
  others
 Taunted and teased where the intention
  is to embarrass and humiliate
 Set unrealistic goals and deadlines
  which are unachievable or which are
  changed without notice or reason or
  whenever they get near achieving them
 Denied information or knowledge
  necessary for undertaking work and
  achieving objectives
 Starved of resources, sometimes whilst
  others often receive more than they
  need
 Denied   support by their manager and thus
  find themselves working in a management
  vacuum
 Either overloaded with work (this keep
  people busy [with no time to tackle
  bullying] and makes it harder to achieved
  targets) or have all their work taken away
  (which is sometimes replaced with
  inappropriate menial jobs such as
  photocopying, filing, making coffee)
 Have   there responsibility increased but
  their authority removed
 Have their work plagiarized, stolen and
  copied-the bully then presents their
  target’s work as their own
 Denied annual leave, sick leave, or-
  especially-compassionate leave
 When on leave, are harassed by calls at
  home or on holiday, often at unsocial
  hours
 Encouraged to     feel guilty, and to believe
  they’re always the one at fault
 Subjected to unwarranted and
  unjustified verbal or written warnings
 Facing unjustified disciplinary action on
  trivial or specious or false charges
 Coerced into reluctant
  resignation, enforced redundancy, early
  or ill-health retirement
A favorite tactics of bullies which helps
  them evade detection is to undertake a
  “reorganization” at regular intervals.
This has several advantages:
 anyone whose face doesn’t fit can be
  organized out through downsizing
  (redundancy) or transfer
 ditto anyone who challenges the
  reorganization
 ditto, their jobs can be “regarded” or
  “redefined” to the person’s disadvantage
 each reorganization is a smokescreen for
  the bully’s dysfunctional behavior-
  everyone is so busy copying with the
  reorganization (chaos) that the bully’s
  behavior goes unnoticed
 the bully can always claim to be
  reorganizing in the name of “efficiency”
  and therefore be perceived by those above
  as a strong manager
Why me?
There are many reasons how and why
 bullies target others, and the reasons are
 consistent between cases. There are many
 myths and stereotypes such as “victims are
 weak”. Bullying often repeats because the
 reasons that bullies target their victims
 don’t change. Hence if we experienced
 being bullied we should start ask
 ourselves:
“Why do I keep getting bullied?”
“Why do bullies continue to bully me?”
How do bullies select their
targets?
The bully selects their target using the
 following criteria:

   Bullies are predatory and opportunistic
   Being good are your job, often excelling
   Being popular with people
   More than anything else, the bully fears
    exposure of his/her inadequacy and
    incompetence; your presence popularity
    and competence unknowingly and
    unwittingly fuel that fear
   Being the expert and the person to whom others
    come for advice, either personal or professional
   Having a well- defined set of values which you are
    unwillingly to compromise
   Having a strong sense of integrity
   Having at least one vulnerability that can be
    exploited
   Being too old or too expensive (usually both)
   Refusing to join an established clique
   Showing independence of thoughts or deed
   Refusing to become a corporate clone and drone

   Jealousy (of relationships and perceived exclusion there from)and envy
    (of talents, abilities, circumstances or possessions) are strong
    motivators of bullying.
Events that trigger bullying
Bullying starts after one of these events:

   The previous target leaves
   There’s a reorganization
   A new manager is appointed
   Your performance unwittingly highlights, draws
    attention to, expose or invites unfavorable
    comparison with the bully’s lack of
    performance
   You may have unwittingly become the focus of
    attention whereas before the bully was the
    centre of attention
 Obvious display of affection, respect or
  trust from co-workers
 Refusing to obey an order which violates
  rules, regulations, procedures, or is illegal
 Standing up for a colleague who is being
  bullied – this ensures you will be the next;
  sometimes the bully drops their target and
  turns their attention to you immediately
 Blowing the whistle on incompetence
  , malpractice , fraud, illegality, breaches of
  health & safety regulations etc.
 Undertaking trade union duties
 Suffering illness or injury, whether work related
  or not
 Challenging the status quo, especially
  unwittingly
 Gaining recognition for your achievements
 Gaining promotions
Personal qualities that bullies
find irresistible
Targets of bullying usually have these qualities:

 Popularity
 Competence
 Intelligence and intellect
 Honestly and integrity
 Your
  trustworthy, trusting, conscientious, loyal
  and dependable
 A well developed integrity which you’re
  unwillingly to compromise
 Your always willing to go that extra mile
  and expect others to do the same
 Successful, tenacious, determined, courag
  eous, having fortitude
 A sense of humour, including displays of
  quick-wittedness
 Imaginative, creative, innovative
 Idealistic optimistic, always working for
  improvement and betterment of
  self, family, the employer and the world
  ability to master new skills
 Ability to think long terms and to see the
  bigger picture
 Sensitivity
 Slow to anger
 Helpful
 Giving and selfless
 Difficulty saying no
 Diligent, industrious
 Tolerant
 Strong sense of honour
 Irrepressible
 An inability to value oneself whilst
  attributing greater importance and validity
  to ther people’s opinions of oneself
 Low propensity to violence
 A strong forgiving streak
 A desire to always think well of others
 Being unwilling to lower standards
 A strong well-defined set of values which
  you are unwilling to compromise or
  abandon
   High expectations of those in authority and a
    dislike of incompetent people in positions of
    power who abuse power
   Low assertiveness
   A need to feel valued
   Quick to apologize when accused, even if not
    guilty
   Perfectionism
   Higher – than – average levels of
    dependence, naivety and guilt
   A strong sense of fair play and a desire to
    always be reasonable
 High coping skills under stress, especially
  when the injury to health becomes apparent
 A tendency to internalize anger rather than
  express it
What's the difference between
bullying and harrassment?
Acts of harassment usually centre around
 unwanted, offensive and intrusive
 behaviour with a sexual, racial or physical
 component. Significantly, the Protection
 from Harassment Act accords emphasis
 for the first time on the target’s perception
 of the harassment rather than the
 perpetrator’s alleged intent.

At present, if one is being bullied and is
 white, British, able bodied and the same
 gender as the bully, one is not currently
 covered by discrimination law.
Definition of harassment and bullying vary and
 there is much overlap. The essential between
 harassment and workplace bullying are as follows:
             Harassment                            Workplace bullying

•Has a strong physical component •Almost exclusively psychological, may
e.g. contact and touch in all its become physical later, especially with
forms, intrusion into personal space male bullies, but almost never with
and possessions , damage to female bullies
possessions including a person’s
work, etc.
                                         •Few people recognize bullying
•Everyone          can        recognize
harassment, especially if there’s an
assault, indecent assault or sexual
assault                                  •Workplace bullying tends to fixate on
                                         trivial criticisms and false allegations
•Harassment often reveals itself of underperformance; offensive words
through use of recognized offensive rarely appear, although swear words
vocabulary, e.g. (“bitch”, “coon”, etc.) may be used when there are no
                                         witnesses
Sample of misconceptions that
leads to bullying;
The Enigma of Workplace Bullying

Weitere ähnliche Inhalte

Was ist angesagt?

Impacts of workplace bullying
Impacts of workplace bullying Impacts of workplace bullying
Impacts of workplace bullying sharlenechadwick
 
The Elephant in the Room: Workplace Bullying
The Elephant in the Room: Workplace BullyingThe Elephant in the Room: Workplace Bullying
The Elephant in the Room: Workplace Bullyingbonnielowkramen
 
Bullying Powerpoint
Bullying PowerpointBullying Powerpoint
Bullying PowerpointUSAteacher
 
Prevention of Sexual Harassment in the Workplace by ODI
Prevention of Sexual Harassment in the Workplace by ODIPrevention of Sexual Harassment in the Workplace by ODI
Prevention of Sexual Harassment in the Workplace by ODIAtlantic Training, LLC.
 
Workplace bullying
Workplace bullyingWorkplace bullying
Workplace bullyingDavid Woods
 
Bullying at work place
Bullying at work placeBullying at work place
Bullying at work placeNaresh Kumar
 
The Psychology of Bullying. Statistics & Societal Response Ireland. By There...
The Psychology of Bullying.  Statistics & Societal Response Ireland. By There...The Psychology of Bullying.  Statistics & Societal Response Ireland. By There...
The Psychology of Bullying. Statistics & Societal Response Ireland. By There...Theresa Lowry-Lehnen
 
Workplace Bullying & Harassment Ultimate Training Resource
Workplace Bullying & Harassment Ultimate Training ResourceWorkplace Bullying & Harassment Ultimate Training Resource
Workplace Bullying & Harassment Ultimate Training ResourceCarole Spiers
 
Sexual harassment training for supervisors and managers
Sexual harassment training for supervisors and managersSexual harassment training for supervisors and managers
Sexual harassment training for supervisors and managersJudy Magee, J.D.
 
Child Abuse
Child AbuseChild Abuse
Child Abusefitango
 
Bully presentation
Bully presentationBully presentation
Bully presentationjay mckey
 

Was ist angesagt? (20)

Anti-Sexual Harassment case studies
Anti-Sexual Harassment case studiesAnti-Sexual Harassment case studies
Anti-Sexual Harassment case studies
 
Teen Dating Violence
Teen Dating ViolenceTeen Dating Violence
Teen Dating Violence
 
Impacts of workplace bullying
Impacts of workplace bullying Impacts of workplace bullying
Impacts of workplace bullying
 
Understanding and Managing Workplace Bullying
Understanding and Managing Workplace BullyingUnderstanding and Managing Workplace Bullying
Understanding and Managing Workplace Bullying
 
Bullying: What is it, and what to do about it?
Bullying: What is it, and what to do about it?Bullying: What is it, and what to do about it?
Bullying: What is it, and what to do about it?
 
Bulling taller para adolescentes
Bulling taller para adolescentesBulling taller para adolescentes
Bulling taller para adolescentes
 
The Elephant in the Room: Workplace Bullying
The Elephant in the Room: Workplace BullyingThe Elephant in the Room: Workplace Bullying
The Elephant in the Room: Workplace Bullying
 
Bullying Powerpoint
Bullying PowerpointBullying Powerpoint
Bullying Powerpoint
 
Effects of bullying
Effects of bullyingEffects of bullying
Effects of bullying
 
Prevention of Sexual Harassment in the Workplace by ODI
Prevention of Sexual Harassment in the Workplace by ODIPrevention of Sexual Harassment in the Workplace by ODI
Prevention of Sexual Harassment in the Workplace by ODI
 
Workplace bullying
Workplace bullyingWorkplace bullying
Workplace bullying
 
Bullying at work place
Bullying at work placeBullying at work place
Bullying at work place
 
The Psychology of Bullying. Statistics & Societal Response Ireland. By There...
The Psychology of Bullying.  Statistics & Societal Response Ireland. By There...The Psychology of Bullying.  Statistics & Societal Response Ireland. By There...
The Psychology of Bullying. Statistics & Societal Response Ireland. By There...
 
Workplace Violence by CEAC
Workplace Violence by CEACWorkplace Violence by CEAC
Workplace Violence by CEAC
 
Workplace Bullying & Harassment Ultimate Training Resource
Workplace Bullying & Harassment Ultimate Training ResourceWorkplace Bullying & Harassment Ultimate Training Resource
Workplace Bullying & Harassment Ultimate Training Resource
 
Sexual harassment training for supervisors and managers
Sexual harassment training for supervisors and managersSexual harassment training for supervisors and managers
Sexual harassment training for supervisors and managers
 
Child Abuse
Child AbuseChild Abuse
Child Abuse
 
Bully presentation
Bully presentationBully presentation
Bully presentation
 
Teenage bullying
Teenage bullyingTeenage bullying
Teenage bullying
 
Dv 101 powerpoint (2)
Dv 101 powerpoint (2)Dv 101 powerpoint (2)
Dv 101 powerpoint (2)
 

Ähnlich wie The Enigma of Workplace Bullying

Communication at workplace
Communication at workplaceCommunication at workplace
Communication at workplaceAina Adzlan
 
Emotional abuse flores
Emotional abuse floresEmotional abuse flores
Emotional abuse floresyirehcoral
 
What do we mean by bullying - definition explored
What do we mean by bullying - definition exploredWhat do we mean by bullying - definition explored
What do we mean by bullying - definition exploredBrian Donnelly
 
Sexual harassment training2a
Sexual harassment training2aSexual harassment training2a
Sexual harassment training2apcross7
 
Safety in the workplace from Lateral Violence to Lateral Kindness Awasis 2016
Safety in the workplace from Lateral Violence to Lateral Kindness Awasis 2016Safety in the workplace from Lateral Violence to Lateral Kindness Awasis 2016
Safety in the workplace from Lateral Violence to Lateral Kindness Awasis 2016griehl
 
Respectful Workplace PresentationRespectful Workplace Presentation.pptx
Respectful Workplace PresentationRespectful Workplace Presentation.pptxRespectful Workplace PresentationRespectful Workplace Presentation.pptx
Respectful Workplace PresentationRespectful Workplace Presentation.pptxErmiyas33
 
Lateral Violence Home Health Aid Conference NITHA
Lateral Violence Home Health Aid Conference NITHALateral Violence Home Health Aid Conference NITHA
Lateral Violence Home Health Aid Conference NITHAgriehl
 
The-Dark-Side-of-Bullying (1).pptx
The-Dark-Side-of-Bullying (1).pptxThe-Dark-Side-of-Bullying (1).pptx
The-Dark-Side-of-Bullying (1).pptxAbdullahMagdy18
 
Safeguarding1
Safeguarding1Safeguarding1
Safeguarding1ashdarkin
 

Ähnlich wie The Enigma of Workplace Bullying (20)

Communication at workplace
Communication at workplaceCommunication at workplace
Communication at workplace
 
Emotional abuse flores
Emotional abuse floresEmotional abuse flores
Emotional abuse flores
 
Bullying
BullyingBullying
Bullying
 
What do we mean by bullying - definition explored
What do we mean by bullying - definition exploredWhat do we mean by bullying - definition explored
What do we mean by bullying - definition explored
 
Traditional Bullying
Traditional BullyingTraditional Bullying
Traditional Bullying
 
Workplace Civility
Workplace CivilityWorkplace Civility
Workplace Civility
 
Sexual harassment training2a
Sexual harassment training2aSexual harassment training2a
Sexual harassment training2a
 
Respectful Workplace by RDTC
Respectful Workplace by RDTCRespectful Workplace by RDTC
Respectful Workplace by RDTC
 
Respectful Workplace by RDTC
Respectful Workplace by RDTCRespectful Workplace by RDTC
Respectful Workplace by RDTC
 
Relationship Saboteurs: Causes, Conequences and Interventions
Relationship Saboteurs: Causes, Conequences and InterventionsRelationship Saboteurs: Causes, Conequences and Interventions
Relationship Saboteurs: Causes, Conequences and Interventions
 
Bullying
BullyingBullying
Bullying
 
Safety in the workplace from Lateral Violence to Lateral Kindness Awasis 2016
Safety in the workplace from Lateral Violence to Lateral Kindness Awasis 2016Safety in the workplace from Lateral Violence to Lateral Kindness Awasis 2016
Safety in the workplace from Lateral Violence to Lateral Kindness Awasis 2016
 
Bullying
BullyingBullying
Bullying
 
Respectful Workplace PresentationRespectful Workplace Presentation.pptx
Respectful Workplace PresentationRespectful Workplace Presentation.pptxRespectful Workplace PresentationRespectful Workplace Presentation.pptx
Respectful Workplace PresentationRespectful Workplace Presentation.pptx
 
Lateral Violence Home Health Aid Conference NITHA
Lateral Violence Home Health Aid Conference NITHALateral Violence Home Health Aid Conference NITHA
Lateral Violence Home Health Aid Conference NITHA
 
Week1 Dq5 Rev2
Week1 Dq5 Rev2Week1 Dq5 Rev2
Week1 Dq5 Rev2
 
The-Dark-Side-of-Bullying (1).pptx
The-Dark-Side-of-Bullying (1).pptxThe-Dark-Side-of-Bullying (1).pptx
The-Dark-Side-of-Bullying (1).pptx
 
Safeguarding1
Safeguarding1Safeguarding1
Safeguarding1
 
Bullying
Bullying Bullying
Bullying
 
Psychology of bullying
Psychology of bullyingPsychology of bullying
Psychology of bullying
 

Kürzlich hochgeladen

Delhi Call Girls Greater Noida 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Greater Noida 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip CallDelhi Call Girls Greater Noida 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Greater Noida 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Callshivangimorya083
 
PM Job Search Council Info Session - PMI Silver Spring Chapter
PM Job Search Council Info Session - PMI Silver Spring ChapterPM Job Search Council Info Session - PMI Silver Spring Chapter
PM Job Search Council Info Session - PMI Silver Spring ChapterHector Del Castillo, CPM, CPMM
 
Dubai Call Girls Naija O525547819 Call Girls In Dubai Home Made
Dubai Call Girls Naija O525547819 Call Girls In Dubai Home MadeDubai Call Girls Naija O525547819 Call Girls In Dubai Home Made
Dubai Call Girls Naija O525547819 Call Girls In Dubai Home Madekojalkojal131
 
CALL ON ➥8923113531 🔝Call Girls Gosainganj Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Gosainganj Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Gosainganj Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Gosainganj Lucknow best sexual serviceanilsa9823
 
Internshala Student Partner 6.0 Jadavpur University Certificate
Internshala Student Partner 6.0 Jadavpur University CertificateInternshala Student Partner 6.0 Jadavpur University Certificate
Internshala Student Partner 6.0 Jadavpur University CertificateSoham Mondal
 
Employee of the Month - Samsung Semiconductor India Research
Employee of the Month - Samsung Semiconductor India ResearchEmployee of the Month - Samsung Semiconductor India Research
Employee of the Month - Samsung Semiconductor India ResearchSoham Mondal
 
Preventing and ending sexual harassment in the workplace.pptx
Preventing and ending sexual harassment in the workplace.pptxPreventing and ending sexual harassment in the workplace.pptx
Preventing and ending sexual harassment in the workplace.pptxGry Tina Tinde
 
Final Completion Certificate of Marketing Management Internship
Final Completion Certificate of Marketing Management InternshipFinal Completion Certificate of Marketing Management Internship
Final Completion Certificate of Marketing Management InternshipSoham Mondal
 
Production Day 1.pptxjvjbvbcbcb bj bvcbj
Production Day 1.pptxjvjbvbcbcb bj bvcbjProduction Day 1.pptxjvjbvbcbcb bj bvcbj
Production Day 1.pptxjvjbvbcbcb bj bvcbjLewisJB
 
Call Girls Alandi Road Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Alandi Road Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Alandi Road Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Alandi Road Call Me 7737669865 Budget Friendly No Advance Bookingroncy bisnoi
 
Dubai Call Girls Starlet O525547819 Call Girls Dubai Showen Dating
Dubai Call Girls Starlet O525547819 Call Girls Dubai Showen DatingDubai Call Girls Starlet O525547819 Call Girls Dubai Showen Dating
Dubai Call Girls Starlet O525547819 Call Girls Dubai Showen Datingkojalkojal131
 
VIP Call Girls in Cuttack Aarohi 8250192130 Independent Escort Service Cuttack
VIP Call Girls in Cuttack Aarohi 8250192130 Independent Escort Service CuttackVIP Call Girls in Cuttack Aarohi 8250192130 Independent Escort Service Cuttack
VIP Call Girls in Cuttack Aarohi 8250192130 Independent Escort Service CuttackSuhani Kapoor
 
(Call Girls) in Lucknow Real photos of Female Escorts 👩🏼‍❤️‍💋‍👩🏻 8923113531 ➝...
(Call Girls) in Lucknow Real photos of Female Escorts 👩🏼‍❤️‍💋‍👩🏻 8923113531 ➝...(Call Girls) in Lucknow Real photos of Female Escorts 👩🏼‍❤️‍💋‍👩🏻 8923113531 ➝...
(Call Girls) in Lucknow Real photos of Female Escorts 👩🏼‍❤️‍💋‍👩🏻 8923113531 ➝...gurkirankumar98700
 
TEST BANK For Evidence-Based Practice for Nurses Appraisal and Application of...
TEST BANK For Evidence-Based Practice for Nurses Appraisal and Application of...TEST BANK For Evidence-Based Practice for Nurses Appraisal and Application of...
TEST BANK For Evidence-Based Practice for Nurses Appraisal and Application of...robinsonayot
 
Delhi Call Girls South Ex 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls South Ex 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip CallDelhi Call Girls South Ex 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls South Ex 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Callshivangimorya083
 
VIP Call Girls Service Saharanpur Aishwarya 8250192130 Independent Escort Ser...
VIP Call Girls Service Saharanpur Aishwarya 8250192130 Independent Escort Ser...VIP Call Girls Service Saharanpur Aishwarya 8250192130 Independent Escort Ser...
VIP Call Girls Service Saharanpur Aishwarya 8250192130 Independent Escort Ser...Suhani Kapoor
 
Low Rate Call Girls Cuttack Anika 8250192130 Independent Escort Service Cuttack
Low Rate Call Girls Cuttack Anika 8250192130 Independent Escort Service CuttackLow Rate Call Girls Cuttack Anika 8250192130 Independent Escort Service Cuttack
Low Rate Call Girls Cuttack Anika 8250192130 Independent Escort Service CuttackSuhani Kapoor
 
Delhi Call Girls In Atta Market 9711199012 Book Your One night Stand Call Girls
Delhi Call Girls In Atta Market 9711199012 Book Your One night Stand Call GirlsDelhi Call Girls In Atta Market 9711199012 Book Your One night Stand Call Girls
Delhi Call Girls In Atta Market 9711199012 Book Your One night Stand Call Girlsshivangimorya083
 
Resumes, Cover Letters, and Applying Online
Resumes, Cover Letters, and Applying OnlineResumes, Cover Letters, and Applying Online
Resumes, Cover Letters, and Applying OnlineBruce Bennett
 
CALL ON ➥8923113531 🔝Call Girls Nishatganj Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Nishatganj Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Nishatganj Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Nishatganj Lucknow best sexual serviceanilsa9823
 

Kürzlich hochgeladen (20)

Delhi Call Girls Greater Noida 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Greater Noida 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip CallDelhi Call Girls Greater Noida 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Greater Noida 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
 
PM Job Search Council Info Session - PMI Silver Spring Chapter
PM Job Search Council Info Session - PMI Silver Spring ChapterPM Job Search Council Info Session - PMI Silver Spring Chapter
PM Job Search Council Info Session - PMI Silver Spring Chapter
 
Dubai Call Girls Naija O525547819 Call Girls In Dubai Home Made
Dubai Call Girls Naija O525547819 Call Girls In Dubai Home MadeDubai Call Girls Naija O525547819 Call Girls In Dubai Home Made
Dubai Call Girls Naija O525547819 Call Girls In Dubai Home Made
 
CALL ON ➥8923113531 🔝Call Girls Gosainganj Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Gosainganj Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Gosainganj Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Gosainganj Lucknow best sexual service
 
Internshala Student Partner 6.0 Jadavpur University Certificate
Internshala Student Partner 6.0 Jadavpur University CertificateInternshala Student Partner 6.0 Jadavpur University Certificate
Internshala Student Partner 6.0 Jadavpur University Certificate
 
Employee of the Month - Samsung Semiconductor India Research
Employee of the Month - Samsung Semiconductor India ResearchEmployee of the Month - Samsung Semiconductor India Research
Employee of the Month - Samsung Semiconductor India Research
 
Preventing and ending sexual harassment in the workplace.pptx
Preventing and ending sexual harassment in the workplace.pptxPreventing and ending sexual harassment in the workplace.pptx
Preventing and ending sexual harassment in the workplace.pptx
 
Final Completion Certificate of Marketing Management Internship
Final Completion Certificate of Marketing Management InternshipFinal Completion Certificate of Marketing Management Internship
Final Completion Certificate of Marketing Management Internship
 
Production Day 1.pptxjvjbvbcbcb bj bvcbj
Production Day 1.pptxjvjbvbcbcb bj bvcbjProduction Day 1.pptxjvjbvbcbcb bj bvcbj
Production Day 1.pptxjvjbvbcbcb bj bvcbj
 
Call Girls Alandi Road Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Alandi Road Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Alandi Road Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Alandi Road Call Me 7737669865 Budget Friendly No Advance Booking
 
Dubai Call Girls Starlet O525547819 Call Girls Dubai Showen Dating
Dubai Call Girls Starlet O525547819 Call Girls Dubai Showen DatingDubai Call Girls Starlet O525547819 Call Girls Dubai Showen Dating
Dubai Call Girls Starlet O525547819 Call Girls Dubai Showen Dating
 
VIP Call Girls in Cuttack Aarohi 8250192130 Independent Escort Service Cuttack
VIP Call Girls in Cuttack Aarohi 8250192130 Independent Escort Service CuttackVIP Call Girls in Cuttack Aarohi 8250192130 Independent Escort Service Cuttack
VIP Call Girls in Cuttack Aarohi 8250192130 Independent Escort Service Cuttack
 
(Call Girls) in Lucknow Real photos of Female Escorts 👩🏼‍❤️‍💋‍👩🏻 8923113531 ➝...
(Call Girls) in Lucknow Real photos of Female Escorts 👩🏼‍❤️‍💋‍👩🏻 8923113531 ➝...(Call Girls) in Lucknow Real photos of Female Escorts 👩🏼‍❤️‍💋‍👩🏻 8923113531 ➝...
(Call Girls) in Lucknow Real photos of Female Escorts 👩🏼‍❤️‍💋‍👩🏻 8923113531 ➝...
 
TEST BANK For Evidence-Based Practice for Nurses Appraisal and Application of...
TEST BANK For Evidence-Based Practice for Nurses Appraisal and Application of...TEST BANK For Evidence-Based Practice for Nurses Appraisal and Application of...
TEST BANK For Evidence-Based Practice for Nurses Appraisal and Application of...
 
Delhi Call Girls South Ex 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls South Ex 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip CallDelhi Call Girls South Ex 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls South Ex 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
 
VIP Call Girls Service Saharanpur Aishwarya 8250192130 Independent Escort Ser...
VIP Call Girls Service Saharanpur Aishwarya 8250192130 Independent Escort Ser...VIP Call Girls Service Saharanpur Aishwarya 8250192130 Independent Escort Ser...
VIP Call Girls Service Saharanpur Aishwarya 8250192130 Independent Escort Ser...
 
Low Rate Call Girls Cuttack Anika 8250192130 Independent Escort Service Cuttack
Low Rate Call Girls Cuttack Anika 8250192130 Independent Escort Service CuttackLow Rate Call Girls Cuttack Anika 8250192130 Independent Escort Service Cuttack
Low Rate Call Girls Cuttack Anika 8250192130 Independent Escort Service Cuttack
 
Delhi Call Girls In Atta Market 9711199012 Book Your One night Stand Call Girls
Delhi Call Girls In Atta Market 9711199012 Book Your One night Stand Call GirlsDelhi Call Girls In Atta Market 9711199012 Book Your One night Stand Call Girls
Delhi Call Girls In Atta Market 9711199012 Book Your One night Stand Call Girls
 
Resumes, Cover Letters, and Applying Online
Resumes, Cover Letters, and Applying OnlineResumes, Cover Letters, and Applying Online
Resumes, Cover Letters, and Applying Online
 
CALL ON ➥8923113531 🔝Call Girls Nishatganj Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Nishatganj Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Nishatganj Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Nishatganj Lucknow best sexual service
 

The Enigma of Workplace Bullying

  • 1. The Enigma of Bullying Deexan Cases
  • 2.
  • 3. What is Bullying? Bullying is persistent unwelcome behavior, mostly unwarranted or invalid criticism, nit-picking, fault-finding, also exclusion, isolation, being singled out and treated differently, being shouted at, excessive monitoring, having verbal and written warnings imposed, and much more. In the workplace, bullying usually focuses on distorted or fabricated allegations of underperformance.
  • 4.
  • 5. Why do People bully? The purpose of bullying is to hide inadequacy. Bullying has nothing to do with managing etc; good managers manage, bad managers bully. Management is managing; bullying is not managing. Therefore, anyone who chooses to bully is admitting their inadequacy, and the extent to which a person bullies is a measure of their inadequacy.
  • 6.
  • 7. Bullies project their inadequacy on to others:  To avoid facing up to their inadequacy and doing something about it.  To avoid accepting responsibility for their behavior and the effect it has on others.  To reduce their fear of being seen for what they are, namely a week, inadequate and often incompetent individuals.  To divert attention away from their inadequacy.
  • 8. Bullying….  Is obsessive and compulsive, has to have someone to bully and appears to be unable to survive without a current target.  Is a form of abuse and present behind all forms of harassment, discrimination, prejudice, persecut ion, conflict and violence.  What bullies fear most is exposure of their inadequacy and being called publicly to account for their behavior and its consequences.
  • 9. A bully is a person who  Has never learn to accept responsibility for their behavior.  Wants to enjoy the benefits of living in the adult world, but who is unable unwilling to accept the responsibility that are a prerequisite for being part of adult world.  Abdicates and denies responsibility for their behavior and its consequences.  Is unable and unwilling to recognize the effect of their behavior on others.  Does not want to know of any other way of behaving.
  • 10.
  • 11. Types of Bullying Pressure bullying or unwitting bullying is where stress of the moment causes behavior to deteriorate; the person becomes short- tempered, irritable and may shout or swear at others. Everybody does this from time to time, but when the pressure is removed, behavior returns to normal, the person recognizes the inappropriateness of their behavior, make amends and may apologize and crucially learns from the experience so that next time the situation arises they are better able to deal with it. This is “normal” behavior and I do not include pressure bullying in my definition of workplace bullying.
  • 12. Types of Bullying  Organizational Bullying is a combination of pressure bullying and corporate bullying, and occurs when an organization struggles to adapt to changing markets, reduced income cuts in budgets, imposed expectations and other external pressures.  Corporate bullying is where the employer abuses the impunity knowing that the law is weak and jobs are scarce. ◦ “encourages” employees (with promises of promotion and/or threats of disciplinary action) to fabricate complaints about their colleagues.
  • 13. Types of Bullying  Institutional bullying is similar to corporate bullying and arises when bullying becomes entrenched and accepted as part of the culture. Usually used word is “agree to this or else”.  Client bullying is where employees are bullied by those they serve. ◦ Ex.  Nurses are bullied by patients and their relatives.  Social workers are bullied by their clients.  Shop/Bank/Building society staff are bullied by customers.
  • 14. Types of Bullying  Serial bullying is where the source of all dysfunction can be traced to one individual, who picks on one employee after another and destroys them.  Secondary bullying is mostly unwitting bullying which people start exhibiting when there’s a serial bully in the department. The pressure of trying to deal with a dysfunction, divisive and aggressive serial bully causes everyone’s behavior to decline.
  • 15. Types of Bullying  Pair bullying is a serial bully with a colleague. Often one does the talking whilst the other watchers and listens. Usually it’s the quiet one you need to watch. Usually the are off opposite gender and frequently there’s an affair going on.  Gang bullying is a serial bully with colleague. Gangs can occur anywhere, but flourish in corporate bullying climates.  Vicarious bullying is where two parties are encouraged to engaged in adversarial interaction or conflict. Similar to gang bullying, although the bully may or may not be directly connected with either of the two parties.
  • 16. Types of Bullying  Regulation bullying is where a serial bully forces their target to comply with rules, regulations, procedures or laws regardless of their appropriateness, applicability or necessity. ◦ Legal bullying is the bringing of a vexatious legal action to control and punish a person is one of the nastiest forms of bullying.
  • 17. Types of Bullying  Residual Bullying is the bullying of all kinds that continues after the serial bully has left. Like recruits like and like promotes like, therefore the serial bully bequeaths a dysfunctional environment to those who are left. This can last for years.
  • 18. Types of Bullying  Cyber Bullying is the misuse of email systems or Internet forums, etc. for sending aggressive flame mails. Serial bullies have few communication skills (and often none), thus the impersonal nature of emails makes it an ideal tool for causing conflict. Sometimes called cyber stalking.
  • 19. In environment where bullying is the norm, most people will eventually either becomes bullies or become targets. There are few bystanders, as most people will eventually be sucked in. It’s about survival: you either adopt bullying tactics yourself and thus survive by not becoming a target, or you stand up against bullying and refuse to join in, in which case you are bullied, harassed, victimized and scapegoat until your health is so severely impaired that you have a stress breakdown.
  • 20.
  • 21. People who are bullied People who are bullied find that they are:  Constantly criticized and subjected to destructive criticism (often euphemistically called constructive criticism, which is an oxymoron)- explanation and proof of achievements are ridiculed, overruled, dismissed or ignored.  Forever subject to nit-picking and trivial fault-finding (the triviality is the giveaway)
  • 22.  Isolated and excluded from what’s happening (this makes people more vulnerable and easier to control and subjugate)  Singled out and treated differently (for example, everyone else can have long lunch breaks but if they are one minute late it’s a disciplinary offense)  Belittled, degraded, demeaned, ridiculed, patronized, subject to disparaging remarks
  • 23.  Regularly the target of offensive language, personal remarks, or inappropriate bad language  The target of unwanted sexual behavior  Threatened, shouted at and humiliated, especially in fronts of others  Taunted and teased where the intention is to embarrass and humiliate
  • 24.  Set unrealistic goals and deadlines which are unachievable or which are changed without notice or reason or whenever they get near achieving them  Denied information or knowledge necessary for undertaking work and achieving objectives  Starved of resources, sometimes whilst others often receive more than they need
  • 25.  Denied support by their manager and thus find themselves working in a management vacuum  Either overloaded with work (this keep people busy [with no time to tackle bullying] and makes it harder to achieved targets) or have all their work taken away (which is sometimes replaced with inappropriate menial jobs such as photocopying, filing, making coffee)
  • 26.  Have there responsibility increased but their authority removed  Have their work plagiarized, stolen and copied-the bully then presents their target’s work as their own  Denied annual leave, sick leave, or- especially-compassionate leave  When on leave, are harassed by calls at home or on holiday, often at unsocial hours
  • 27.  Encouraged to feel guilty, and to believe they’re always the one at fault  Subjected to unwarranted and unjustified verbal or written warnings  Facing unjustified disciplinary action on trivial or specious or false charges  Coerced into reluctant resignation, enforced redundancy, early or ill-health retirement
  • 28. A favorite tactics of bullies which helps them evade detection is to undertake a “reorganization” at regular intervals. This has several advantages:  anyone whose face doesn’t fit can be organized out through downsizing (redundancy) or transfer  ditto anyone who challenges the reorganization
  • 29.  ditto, their jobs can be “regarded” or “redefined” to the person’s disadvantage  each reorganization is a smokescreen for the bully’s dysfunctional behavior- everyone is so busy copying with the reorganization (chaos) that the bully’s behavior goes unnoticed  the bully can always claim to be reorganizing in the name of “efficiency” and therefore be perceived by those above as a strong manager
  • 31. There are many reasons how and why bullies target others, and the reasons are consistent between cases. There are many myths and stereotypes such as “victims are weak”. Bullying often repeats because the reasons that bullies target their victims don’t change. Hence if we experienced being bullied we should start ask ourselves: “Why do I keep getting bullied?” “Why do bullies continue to bully me?”
  • 32. How do bullies select their targets? The bully selects their target using the following criteria:  Bullies are predatory and opportunistic  Being good are your job, often excelling  Being popular with people  More than anything else, the bully fears exposure of his/her inadequacy and incompetence; your presence popularity and competence unknowingly and unwittingly fuel that fear
  • 33. Being the expert and the person to whom others come for advice, either personal or professional  Having a well- defined set of values which you are unwillingly to compromise  Having a strong sense of integrity  Having at least one vulnerability that can be exploited  Being too old or too expensive (usually both)  Refusing to join an established clique  Showing independence of thoughts or deed  Refusing to become a corporate clone and drone  Jealousy (of relationships and perceived exclusion there from)and envy (of talents, abilities, circumstances or possessions) are strong motivators of bullying.
  • 34. Events that trigger bullying Bullying starts after one of these events:  The previous target leaves  There’s a reorganization  A new manager is appointed  Your performance unwittingly highlights, draws attention to, expose or invites unfavorable comparison with the bully’s lack of performance  You may have unwittingly become the focus of attention whereas before the bully was the centre of attention
  • 35.  Obvious display of affection, respect or trust from co-workers  Refusing to obey an order which violates rules, regulations, procedures, or is illegal  Standing up for a colleague who is being bullied – this ensures you will be the next; sometimes the bully drops their target and turns their attention to you immediately  Blowing the whistle on incompetence , malpractice , fraud, illegality, breaches of health & safety regulations etc.
  • 36.  Undertaking trade union duties  Suffering illness or injury, whether work related or not  Challenging the status quo, especially unwittingly  Gaining recognition for your achievements  Gaining promotions
  • 37. Personal qualities that bullies find irresistible Targets of bullying usually have these qualities:  Popularity  Competence  Intelligence and intellect  Honestly and integrity  Your trustworthy, trusting, conscientious, loyal and dependable  A well developed integrity which you’re unwillingly to compromise
  • 38.  Your always willing to go that extra mile and expect others to do the same  Successful, tenacious, determined, courag eous, having fortitude  A sense of humour, including displays of quick-wittedness  Imaginative, creative, innovative  Idealistic optimistic, always working for improvement and betterment of self, family, the employer and the world ability to master new skills
  • 39.  Ability to think long terms and to see the bigger picture  Sensitivity  Slow to anger  Helpful  Giving and selfless  Difficulty saying no  Diligent, industrious  Tolerant  Strong sense of honour
  • 40.  Irrepressible  An inability to value oneself whilst attributing greater importance and validity to ther people’s opinions of oneself  Low propensity to violence  A strong forgiving streak  A desire to always think well of others  Being unwilling to lower standards  A strong well-defined set of values which you are unwilling to compromise or abandon
  • 41. High expectations of those in authority and a dislike of incompetent people in positions of power who abuse power  Low assertiveness  A need to feel valued  Quick to apologize when accused, even if not guilty  Perfectionism  Higher – than – average levels of dependence, naivety and guilt  A strong sense of fair play and a desire to always be reasonable
  • 42.  High coping skills under stress, especially when the injury to health becomes apparent  A tendency to internalize anger rather than express it
  • 43.
  • 44. What's the difference between bullying and harrassment? Acts of harassment usually centre around unwanted, offensive and intrusive behaviour with a sexual, racial or physical component. Significantly, the Protection from Harassment Act accords emphasis for the first time on the target’s perception of the harassment rather than the perpetrator’s alleged intent. At present, if one is being bullied and is white, British, able bodied and the same gender as the bully, one is not currently covered by discrimination law.
  • 45. Definition of harassment and bullying vary and there is much overlap. The essential between harassment and workplace bullying are as follows: Harassment Workplace bullying •Has a strong physical component •Almost exclusively psychological, may e.g. contact and touch in all its become physical later, especially with forms, intrusion into personal space male bullies, but almost never with and possessions , damage to female bullies possessions including a person’s work, etc. •Few people recognize bullying •Everyone can recognize harassment, especially if there’s an assault, indecent assault or sexual assault •Workplace bullying tends to fixate on trivial criticisms and false allegations •Harassment often reveals itself of underperformance; offensive words through use of recognized offensive rarely appear, although swear words vocabulary, e.g. (“bitch”, “coon”, etc.) may be used when there are no witnesses
  • 46. Sample of misconceptions that leads to bullying;