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BRAND MANAGEMENT
What is a Brand? ,[object Object]
New Branding Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Customer/Brand Challenge ,[object Object],[object Object],[object Object],[object Object]
The Concept of Brand Equity ,[object Object],[object Object],[object Object]
The Concept of  Customer-Based Brand Equity ,[object Object],[object Object],[object Object],[object Object]
Determinants of  Customer-Based Brand Equity ,[object Object],[object Object]
Building  Customer-Based Brand Equity ,[object Object],[object Object],[object Object],[object Object]
Benefits of  Customer-Based Brand Equity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer-Based Brand Equity as a “Bridge” ,[object Object],[object Object]
The Key to Branding ,[object Object],[object Object],[object Object]
Strategic Brand Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Brand Management Process Mental maps Competitive frame of reference Points-of-parity and points-of-difference Core brand values Brand mantra Mixing and matching of brand elements Integrating brand marketing activities Leveraging of secondary associations Brand Value Chain Brand audits Brand tracking Brand equity management system Brand-product matrix Brand portfolios and hierarchies Brand expansion strategies Brand reinforcement and revitalization KEY CONCEPTS STEPS Grow and Sustain Brand Equity Identify and Establish Brand Positioning and Values Plan and Implement  Brand Marketing Programs Measure and Interpret Brand Performance
Motivation for Customer-Based Brand Equity Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rationale of  Customer-Based Brand Equity Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Building  Customer-Based Brand Equity ,[object Object],[object Object],[object Object],[object Object]
CUSTOMER-BASED BRAND EQUITY PYRAMID RESONANCE SALIENCE JUDGMENTS FEELINGS PERFORMANCE IMAGERY 4.  RELATIONSHIPS  =  What about you & me? 3.  RESPONSE  =  What about you? 2.  MEANING  =  What are you? 1.  IDENTITY  =  Who are you?
Salience Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance Dimensions   ,[object Object],[object Object],[object Object],[object Object],[object Object]
Imagery Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Judgment Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Feelings Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resonance Dimensions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer-Based Brand Equity Model Consumer- Brand Resonance Brand Salience Consumer Judgments Consumer Feelings Brand Performance Brand Imagery INTENSE, ACTIVE LOYALTY RATIONAL & EMOTIONAL REACTIONS POINTS-OF-PARITY & POINTS-OF-DIFFERENCE DEEP, BROAD BRAND AWARENESS
Brand Positioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Issues in Implementing  Brand Positioning ,[object Object],[object Object],[object Object],[object Object]
Establishing Category Membership ,[object Object],[object Object]
Identifying & Choosing  POP’s & POD’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Major Challenges in Positioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Major Challenges in Positioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communicating & Establishing  POP’s & POD’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategies to Reconcile  Attribute & Benefit Trade-Offs ,[object Object],[object Object],[object Object]
Sustaining & Evolving POP’s & POD’s ,[object Object],[object Object]
Core Brand Values ,[object Object],[object Object],[object Object]
Brand Mantras ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction to Advertising
The   Mandate   for   Effectiveness ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What   Makes   an   Ad   Effective ? Creativity
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The World of Advertising
Types of Advertising ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],The Roles of Advertising
Functions   of   Advertising ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Five Players of Advertising
[object Object],[object Object],[object Object],[object Object],The Evolution of Advertising
[object Object],[object Object],[object Object],[object Object],[object Object],Current Advertising Issues
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How Brands Work
Complex, Varied Marketing Activity Comprehensive, Robust Marketing Measures Detailed, Rich Marketing Models MARKETING PLANNING PROCESS
Role of Integrated Marketing Communications ,[object Object],[object Object],[object Object],[object Object]
Role of Integrated Marketing Communications (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Simple Test for  Marketing Communications ,[object Object],[object Object],[object Object],[object Object]
Integrated Marketing Communications and Customer-Based Brand Equity ,[object Object]
Designing Integrated Marketing Communications Programs ,[object Object],[object Object]
Alternative Communication Options (Consumer) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Alternative Communication Options (Business-to-Business) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Print Ad Evaluation Criteria ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ad Campaign Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMC Case Study CMPB Success Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Common Mistakes in  Developing Advertising ,[object Object],[object Object],[object Object],[object Object],[object Object]
Common Mistakes in  Developing Advertising (cont.) ,[object Object],[object Object],[object Object],[object Object]
Communication Option A Communication Option C Communication Option B Audience Audience Communication Option Overlap Note:  Circles represent the market segments reached by various communication options. Shaded portions represent areas of overlap in communication options.
Evaluating IMC Programs ,[object Object],[object Object]
Evaluating IMC Programs (cont.) ,[object Object],[object Object],[object Object],[object Object]
Evaluating IMC Programs (cont.) ,[object Object],[object Object],[object Object],[object Object]
“ Keller Be’s” ,[object Object],[object Object],[object Object],[object Object]
“ Keller Be’s” ,[object Object],[object Object],[object Object],[object Object]
Brand advertising

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Brand advertising

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  • 13. Strategic Brand Management Process Mental maps Competitive frame of reference Points-of-parity and points-of-difference Core brand values Brand mantra Mixing and matching of brand elements Integrating brand marketing activities Leveraging of secondary associations Brand Value Chain Brand audits Brand tracking Brand equity management system Brand-product matrix Brand portfolios and hierarchies Brand expansion strategies Brand reinforcement and revitalization KEY CONCEPTS STEPS Grow and Sustain Brand Equity Identify and Establish Brand Positioning and Values Plan and Implement Brand Marketing Programs Measure and Interpret Brand Performance
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  • 17. CUSTOMER-BASED BRAND EQUITY PYRAMID RESONANCE SALIENCE JUDGMENTS FEELINGS PERFORMANCE IMAGERY 4. RELATIONSHIPS = What about you & me? 3. RESPONSE = What about you? 2. MEANING = What are you? 1. IDENTITY = Who are you?
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  • 24. Customer-Based Brand Equity Model Consumer- Brand Resonance Brand Salience Consumer Judgments Consumer Feelings Brand Performance Brand Imagery INTENSE, ACTIVE LOYALTY RATIONAL & EMOTIONAL REACTIONS POINTS-OF-PARITY & POINTS-OF-DIFFERENCE DEEP, BROAD BRAND AWARENESS
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  • 49. Complex, Varied Marketing Activity Comprehensive, Robust Marketing Measures Detailed, Rich Marketing Models MARKETING PLANNING PROCESS
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  • 62. Communication Option A Communication Option C Communication Option B Audience Audience Communication Option Overlap Note: Circles represent the market segments reached by various communication options. Shaded portions represent areas of overlap in communication options.
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