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The Quest f
  Th Q    t for
Global Dominance
    ANIL K. GUPTA
    The INSEAD Chaired Professor of Strategy
    The INSEAD Chaired Professor of Strategy
    INSEAD – The Business School for the World
    1 Ayer Rajah Avenue, Singapore 138676
    Email: anil.gupta@insead.edu
    Web: www.anilkgupta.com
    Web: www anilkgupta com
    Tel: +65.6799.5381




                             __________________________________
                             Anil K. Gupta, The Quest for Global          1
                             Dominance. July 2010. All rights reserved.
Agenda

1. The Changing Global Landscape
2. Designing Global Strategies
   a. Foundational Ideas
   b. Globalization of Market Presence
   c. Globalization of the Value Chain
   d. Globalization of Corporate Mindset
3. Globalizing the Young Venture:
   Additional Considerations


                               __________________________________
                               Anil K. Gupta, The Quest for Global          2
                               Dominance. July 2010. All rights reserved.
The Changing Global Landscape
Th Ch    i Gl b l L d




                    __________________________________
                    Anil K. Gupta, The Quest for Global          3
                    Dominance. July 2010. All rights reserved.
Declining Coordination &
                      Transportation Costs
                  Average Air                     Cost of Three-
                 Transportation                     Minute Call                      Consumer
                    Revenue/                      from New York                      Price Index
                 Passenger Mile                      to London                      (1990 = 100)*
                     (US $)*                           (US $)
1960                      0.061                           45.86                              23
1970                      0.060
                          0 060                           31.58
                                                          31 58                              30
1980                      0.115                            4.80                              63
1990                      0.134                            3.32                             100
2000                      0.146                            0.30                             132
2007                      0.130                           0.00**                            159
*U.S. data       **Using VOIP (e.g., Skype)
Sources: U.S. Bureau of Transportation Statistics, IMF World Economic Outlook 1997, other



                                                                              __________________________________
                                                                              Anil K. Gupta, The Quest for Global          4
                                                                              Dominance. July 2010. All rights reserved.
Widespread Economic Liberalization
             p

                                          1992     1996   2000        2004            2008
# of Countries That
Changed Their                              43      66      70          103              55
Investment Regimes
Total # of Regulatory                      77      114    150          270             110
Changes
Ch
Changes favoring                           77      98     147          234              85
liberalization
Changes reducing                               0    16     3            36              25
liberalization
Source: UNCTAD, World Investment Report 2009




                                                            __________________________________
                                                            Anil K. Gupta, The Quest for Global          5
                                                            Dominance. July 2010. All rights reserved.
Emergence of
“Complex” Globalization




                   __________________________________
                   Anil K. Gupta, The Quest for Global          6
                   Dominance. July 2010. All rights reserved.
Emerging Economies Gather Bulk
                   World’s 24 Largest Economies = 85% of World GDP




Source: World Development Indicators 2010, The World Bank.



                                                             __________________________________
                                                             Anil K. Gupta, The Quest for Global          7
                                                             Dominance. July 2010. All rights reserved.
Aftermath of
                          Aft    th f
                      the Great Recession
                         Annual GDP Growth Rates (%)

Country*         2000-           2008           2009          2010P**             2011P**
                 2007
World             3.1             3.0            -0.6             4.2                 4.3
US                2.7             0.4            -2.4             3.1                 2.6
Japan             1.7            -1.2            -5.2             1.9                 2.0
Germany           1.1             1.2            -5.0             1.2                 1.7
France            1.7             0.3            -2.2             1.5                 1.8
China            10.2             9.6            8.7             10.0                 9.9
India             7.8             7.3            5.7              8.8                 8.4
Russia            6.6             5.6            -7.9             4.0                 3.3
Brazil            3.3             5.1            -0.2             5.5                 4.1
         *The world’s top 12 economies also include U.K. Italy, Spain and Canada
         **IMF W ld E
               World Economic O tl k April 2010
                               i Outlook, A il

                                                              __________________________________
                                                              Anil K. Gupta, The Quest for Global          8
                                                              Dominance. July 2010. All rights reserved.
Who s
                 Who’s More Risky Now?
         Economic “Prudence” vs. Economic “Excess”?




Source: World Development Indicators 2010, The World Bank & CIA, The World Factbook.

                                                              __________________________________
                                                              Anil K. Gupta, The Quest for Global          9
                                                              Dominance. July 2010. All rights reserved.
From the “D8” to the “E8”:
  F    th       t th “E8”
Emergence of A Multi-Polar Economy




                          __________________________________
                          Anil K. Gupta, The Quest for Global          10
                          Dominance. July 2010. All rights reserved.
New Mega-Markets:
          Simultaneously Rich-and-Poor


        GDP (US$b)                                GDP/Capita (US$)
                      19889
                                                                                      56184
                      19510
                                              46724
14204


                      5762                                                            12852
3860
                                                2911
1217                                            1068                                 4268

   2008         2025                                2008                      2025
              Note: 2025 projections not adjusted for inflation
                                                      inflation.


                                                            __________________________________
                                                            Anil K. Gupta, The Quest for Global          11
                                                            Dominance. July 2010. All rights reserved.
Emerging Economies:
    Five Stories Rolled I t O
    Fi St i R ll d Into One

1. Mega-markets & mega-growth (but
   micro-customers)
    i       t     )
2. Platforms for global cost reduction
3. Global hubs for innovation
4. Springboards for the emergence of
   new global competitors
5. New sources of capital (esp. China)


                            __________________________________
                            Anil K. Gupta, The Quest for Global          12
                            Dominance. July 2010. All rights reserved.
Rise of “Born-Globals”
and “Micro-Multinationals”




               Costs and Benefits
                                s
                                    1900         1950          2000           2010




                                           __________________________________
                                           Anil K. Gupta, The Quest for Global          13
                                           Dominance. July 2010. All rights reserved.
Designing Global Strategy:
     Foundational Ideas




                    __________________________________
                    Anil K. Gupta, The Quest for Global          14
                    Dominance. July 2010. All rights reserved.
Globalization –
      A Multidimensional Concept

                   Globalization of
                    Capital Base



                   Globalization of
                   Organization &
                      Mindset


Globalization of                      Globalization of
  Value Chain                         Market Presence




                                       __________________________________
                                       Anil K. Gupta, The Quest for Global          15
                                       Dominance. July 2010. All rights reserved.
Why Go Global?


                       GROWTH
                      Imperative?

EFFICIENCIES                                   LEARNING
Imperative?                                    Gains?
                        Go
                      Global?
     CUSTOMER                        DE-RISKING
     Imperative?                     Gains?




                                    __________________________________
                                    Anil K. Gupta, The Quest for Global          16
                                    Dominance. July 2010. All rights reserved.
Industry Characteristics Matter
Multidomestic                                 Globally Integrated
 Industries                                       Industries

  Hair-cutting                                   Semiconductors
  Hospitals                                      Pharmaceuticals
  Supermarkets                                   Tires
  Globalization as a                             Globalization as a
  discretionary option                           strategic imperative

                         Size of advantage                         High
                                                                   Hi h
Low
                         from globalization

Local            Bulk of market share in most                      Global
players          countries is captured by                          players

Multi-           Implications for global strategy                  Globally
domestic                                                           integrated
operations                                                         operations

                                                __________________________________
                                                Anil K. Gupta, The Quest for Global          17
                                                Dominance. July 2010. All rights reserved.
Industry Characteristics Matter




“The planned sale is in line with the strategy set out by Lars
     p                                      gy          y
Olofsson, chief executive, to pull out of markets in which the
supermarket group has little prospect of becoming market leader and
invest in those where it already is leader or has a good chance of
becoming one. “
         g

                                         __________________________________
                                         Anil K. Gupta, The Quest for Global          18
                                         Dominance. July 2010. All rights reserved.
Designing Global Strategies:
Globalization of Market Presence




                       __________________________________
                       Anil K. Gupta, The Quest for Global          19
                       Dominance. July 2010. All rights reserved.
Key Q
          y Questions

1. Choice of markets?

2. Entry strategies?

3. Extent of local adaptation?




                        __________________________________
                        Anil K. Gupta, The Quest for Global          20
                        Dominance. July 2010. All rights reserved.
Wal-Mart: Ch i
W l M t Choice of Markets
                fM k t




                    __________________________________
                    Anil K. Gupta, The Quest for Global          21
                    Dominance. July 2010. All rights reserved.
Prioritization Across Markets

               Strategic Importance:
               • Market size
               • Growth rate
               • Learning value (leading edge
                 customers, products, and/or
                 technologies)
               Ability to Exploit:
               • Similarity to current markets
               • Potential to leverage existing
                 competencies and infrastructure
               • Intensity of competition (lower is
                 better)
                       )
               • Non-market entry barriers (lower
                 is better)



                           __________________________________
                           Anil K. Gupta, The Quest for Global          22
                           Dominance. July 2010. All rights reserved.
Wal-Mart: Entry Strategies
W l M t E t St t i




                     __________________________________
                     Anil K. Gupta, The Quest for Global          23
                     Dominance. July 2010. All rights reserved.
Entry Strategy:
               Go Al
               G Alone vs. Partner?
                            P t   ?

Alliance-based entry modes are more appropriate when:

•   The market is more “foreign” (i.e., high
    economic, cultural, language, and political distance)
•   Subsidiary would need low operational integration
    with global network
•   Risk of asymmetric learning by partner is low
•   You
    Y are short of capital
           h t f      it l
•   Government mandates local equity participation



                                            __________________________________
                                            Anil K. Gupta, The Quest for Global          24
                                            Dominance. July 2010. All rights reserved.
Degree of Local Adaptation

• Be pragmatic, be open to learning from the market.
• Extent of local adaptation may vary greatly across
  different elements of the marketing mix:
                                    g
      Product & service portfolio
      Product features
      Service features
      Pricing
      Advertising (theme vs. execution vs. media)
      Branding & logo
      Distribution channels
• In dynamic markets, revisit your decisions at least
  once a year.


                                        __________________________________
                                        Anil K. Gupta, The Quest for Global          25
                                        Dominance. July 2010. All rights reserved.
Designing Global Strategies:
Globalization of the Value Chain




                       __________________________________
                       Anil K. Gupta, The Quest for Global          26
                       Dominance. July 2010. All rights reserved.
Need for Disaggregated Analysis Across
    Each Activity in the Value Chain

                                  Global Optimization




Specific Value Chain Activities


      Declining need for geographic co-location of
               complementary activities


                                       __________________________________
                                       Anil K. Gupta, The Quest for Global          27
                                       Dominance. July 2010. All rights reserved.
Global O ti i ti
               Gl b l Optimization Of
          Individual Value Chain Activities
                          Activity
                        Architecture
                               A




     Capabilities   A          F         A       Coordination
At the Locations
   th L    ti                                    Across L
                                                 A      Locations
                                                             ti




                                                     A - Highly optimal
                               A                     F - Highly suboptimal

                          Choice of
                         Location(s)

                                       __________________________________
                                       Anil K. Gupta, The Quest for Global          28
                                       Dominance. July 2010. All rights reserved.
Alternative Activity
                 Architectures

 • Concentration in one location
 • Differentiated but global centers of
   excellence
 • Regional decentralization
 • Country-level decentralization

The optimal architecture varies greatly across different
value chain activities. Also, what’s optimal today will
rarely be optimal tomorrow.


                                       __________________________________
                                       Anil K. Gupta, The Quest for Global          29
                                       Dominance. July 2010. All rights reserved.
Tapping the Most
                Optimal Locations

Value Proposition:         Examples:

•Cost reduction            • Production of Nike shoes
                             in Vietnam
•Access scarce talent      • Microsoft: Speech
                                         p
                             recognition lab in China
•Access locally
 embedded knowledge        • Texas Instruments:
                             Software development in
•Reduce risks                India



                                  __________________________________
                                  Anil K. Gupta, The Quest for Global          30
                                  Dominance. July 2010. All rights reserved.
Building World-Class
             World Class
Capabilities At the Locations
           June 2004
           “The World's Hottest Computer Lab
           Microsoft's six-year-old Beijing lab has already
           paid dividends in speech recognition, wireless
           multimedia and graphics.
           By Gregory T. Huang

           Half a world away from the calm beauty of Seattle
           and Puget Sound, there's a lab where software
           dreams come true. At Microsoft Research Asia the
                          true                         Asia,
           drive to succeed is as intense as the traffic that
           roars by the front door in unbridled, chaotic fury…

           Microsoft's mantra: work hard to get in the door;
           work h d to survive; then work even harder
               k harder t       i    th      k       h d
           because the real work-that of an information
           technology world leader-is just beginning….. The
           Beijing lab is a key part of Microsoft’s effort to
           ensure its global future through research.”
                      g                   g

                              __________________________________
                              Anil K. Gupta, The Quest for Global          31
                              Dominance. July 2010. All rights reserved.
Benefiting from
          Coordination Across Locations
“We are beginning to understand the true meaning and benefits
of being a global company. The best of class from all over the
world now set the benchmarks for our industry, whether
domestic or international. “Speedy checkouts,” “gravity walls”
and new merchandise items are examples of ideas from
international markets that we imported and applied to our
domestic business. Just think of the multiplier factor when we
apply a new sales-generating idea or cost-saving idea to 3,000
existing stores. This is what we call “Global Learning.”” –
Annual Report 1998
A      lR      t




                                           __________________________________
                                           Anil K. Gupta, The Quest for Global          32
                                           Dominance. July 2010. All rights reserved.
Designing Global Strategies:
Globalization of the Corporate Mindset




                          __________________________________
                          Anil K. Gupta, The Quest for Global          33
                          Dominance. July 2010. All rights reserved.
“The culture of Coca‐Cola has moved from being an 
“Th     lt     fC     C l h          df    b i
American company doing business internationally to an 
international company which happens to be 
headquartered in Atlanta … We were global when global 
     q                                 g            g
wasn’t cool. Now everyone is trying to be global. If you go 
back to our 1981 annual report, you will see references to 
“foreign” sales or “foreign” earnings. Today, the word 
“foreign” is foreign to our corporate language.”
“foreign” is foreign to our corporate language ”

                                  Roberto Goizueta
                                  CEO, Coca‐Cola
                                  Beverage Digest, 1991




                                         __________________________________
                                         Anil K. Gupta, The Quest for Global          34
                                         Dominance. July 2010. All rights reserved.
Globalization of Corporate
             Identity and Mindset




Carlos Ghosn
CEO, Nissan & Renault
                        “There are no German or American
                         There
                        companies. There are only successful
                        or unsuccessful companies.”
                                Thomas Middlehoff
                                Chairman, Bertelsmann AG
Indra Nooyi                     The Wall Street Journal, 1998
CEO, PepsiCo



                                       __________________________________
                                       Anil K. Gupta, The Quest for Global          35
                                       Dominance. July 2010. All rights reserved.
Are You A Global Company?

“International” Company:
 International                 “Global” Company:
                                Global
• “Domestic” vs.               • “HQ Country” seen as
  “International” mindset        one of many markets
• Foreign markets seen         • All major geographies
  as “add on” to domestic        viewed as “domestic”
  market                         markets
• Products and services        • Products and services
  are invented first for the     could be invented in
  domestic market and            any geography
  then ported/adapted for
                               • Market-centric rather
  foreign markets
                                 than product-centric

                                     __________________________________
                                     Anil K. Gupta, The Quest for Global          36
                                     Dominance. July 2010. All rights reserved.
Globalizing the Young Venture:
    Additional Considerations




                       __________________________________
                       Anil K. Gupta, The Quest for Global          37
                       Dominance. July 2010. All rights reserved.
Whether or Not
                     to Globalize – Early & Rapidly?
                                                      • Global mindset
                                 Organizational       • Past globalization experience
                                                      • Acquisition/alliance capabilities
                                   Capability
                                                      • Global coordination capabilities
                                         +

                                 Early & Rapid                • Need for local adaptation
• R&D intensity
• Scale economies
                                 Globalization?               • Need for local infrastructure
• Customer globalization     +                    -           • Regulatory barriers

                 Industry                              Industry
               Imperatives                            Constraints


                                                      __________________________________
                                                      Anil K. Gupta, The Quest for Global          38
                                                      Dominance. July 2010. All rights reserved.
Whether or Not
to Globalize – Early & Rapidly?

72
          # of countries
          “entered” in
          first 5 years


         22

                      7
                                          3




                           __________________________________
                           Anil K. Gupta, The Quest for Global          39
                           Dominance. July 2010. All rights reserved.
Additional Challenges
          for Young Globalizers

1. Limited managerial, organizational, and
   financial resources
2. Lack of market knowledge, channel access
   & market relationships
3. Inability to attract and retain top talent in
           y                         p
   foreign locations
4. Limited or no experience in managing cross-
   cultural conflicts
5. Direct and indirect costs of coordination
   become unsustainable


                                       __________________________________
                                       Anil K. Gupta, The Quest for Global          40
                                       Dominance. July 2010. All rights reserved.
Guidelines
            for Young Globalizers

1. Understand the industry imperatives and
   constraints thoroughly
2. Don’t let global expansion distract you f
                                           from
   maintaining dominant position in strategic markets
3. Leverage existing relationships
   (customers, suppliers, partners, investors)
   (                li              i        )
4. Resist the temptation to globalize too many
   activities at the same time    add complexity in a
   sequential rather than parallel manner
            ti l th th         ll l
5. Over-invest in integration capabilities (including
   early formalization of processes)

                                       __________________________________
                                       Anil K. Gupta, The Quest for Global          41
                                       Dominance. July 2010. All rights reserved.
Thank you!




Jossey‐Bass/Wiley, March 2008   Jossey‐Bass/Wiley, Feb 2009


                                        __________________________________
                                        Anil K. Gupta, The Quest for Global          42
                                        Dominance. July 2010. All rights reserved.

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Anil gupta presentation slides [compatibility mode]

  • 1. The Quest f Th Q t for Global Dominance ANIL K. GUPTA The INSEAD Chaired Professor of Strategy The INSEAD Chaired Professor of Strategy INSEAD – The Business School for the World 1 Ayer Rajah Avenue, Singapore 138676 Email: anil.gupta@insead.edu Web: www.anilkgupta.com Web: www anilkgupta com Tel: +65.6799.5381 __________________________________ Anil K. Gupta, The Quest for Global 1 Dominance. July 2010. All rights reserved.
  • 2. Agenda 1. The Changing Global Landscape 2. Designing Global Strategies a. Foundational Ideas b. Globalization of Market Presence c. Globalization of the Value Chain d. Globalization of Corporate Mindset 3. Globalizing the Young Venture: Additional Considerations __________________________________ Anil K. Gupta, The Quest for Global 2 Dominance. July 2010. All rights reserved.
  • 3. The Changing Global Landscape Th Ch i Gl b l L d __________________________________ Anil K. Gupta, The Quest for Global 3 Dominance. July 2010. All rights reserved.
  • 4. Declining Coordination & Transportation Costs Average Air Cost of Three- Transportation Minute Call Consumer Revenue/ from New York Price Index Passenger Mile to London (1990 = 100)* (US $)* (US $) 1960 0.061 45.86 23 1970 0.060 0 060 31.58 31 58 30 1980 0.115 4.80 63 1990 0.134 3.32 100 2000 0.146 0.30 132 2007 0.130 0.00** 159 *U.S. data **Using VOIP (e.g., Skype) Sources: U.S. Bureau of Transportation Statistics, IMF World Economic Outlook 1997, other __________________________________ Anil K. Gupta, The Quest for Global 4 Dominance. July 2010. All rights reserved.
  • 5. Widespread Economic Liberalization p 1992 1996 2000 2004 2008 # of Countries That Changed Their 43 66 70 103 55 Investment Regimes Total # of Regulatory 77 114 150 270 110 Changes Ch Changes favoring 77 98 147 234 85 liberalization Changes reducing 0 16 3 36 25 liberalization Source: UNCTAD, World Investment Report 2009 __________________________________ Anil K. Gupta, The Quest for Global 5 Dominance. July 2010. All rights reserved.
  • 6. Emergence of “Complex” Globalization __________________________________ Anil K. Gupta, The Quest for Global 6 Dominance. July 2010. All rights reserved.
  • 7. Emerging Economies Gather Bulk World’s 24 Largest Economies = 85% of World GDP Source: World Development Indicators 2010, The World Bank. __________________________________ Anil K. Gupta, The Quest for Global 7 Dominance. July 2010. All rights reserved.
  • 8. Aftermath of Aft th f the Great Recession Annual GDP Growth Rates (%) Country* 2000- 2008 2009 2010P** 2011P** 2007 World 3.1 3.0 -0.6 4.2 4.3 US 2.7 0.4 -2.4 3.1 2.6 Japan 1.7 -1.2 -5.2 1.9 2.0 Germany 1.1 1.2 -5.0 1.2 1.7 France 1.7 0.3 -2.2 1.5 1.8 China 10.2 9.6 8.7 10.0 9.9 India 7.8 7.3 5.7 8.8 8.4 Russia 6.6 5.6 -7.9 4.0 3.3 Brazil 3.3 5.1 -0.2 5.5 4.1 *The world’s top 12 economies also include U.K. Italy, Spain and Canada **IMF W ld E World Economic O tl k April 2010 i Outlook, A il __________________________________ Anil K. Gupta, The Quest for Global 8 Dominance. July 2010. All rights reserved.
  • 9. Who s Who’s More Risky Now? Economic “Prudence” vs. Economic “Excess”? Source: World Development Indicators 2010, The World Bank & CIA, The World Factbook. __________________________________ Anil K. Gupta, The Quest for Global 9 Dominance. July 2010. All rights reserved.
  • 10. From the “D8” to the “E8”: F th t th “E8” Emergence of A Multi-Polar Economy __________________________________ Anil K. Gupta, The Quest for Global 10 Dominance. July 2010. All rights reserved.
  • 11. New Mega-Markets: Simultaneously Rich-and-Poor GDP (US$b) GDP/Capita (US$) 19889 56184 19510 46724 14204 5762 12852 3860 2911 1217 1068 4268 2008 2025 2008 2025 Note: 2025 projections not adjusted for inflation inflation. __________________________________ Anil K. Gupta, The Quest for Global 11 Dominance. July 2010. All rights reserved.
  • 12. Emerging Economies: Five Stories Rolled I t O Fi St i R ll d Into One 1. Mega-markets & mega-growth (but micro-customers) i t ) 2. Platforms for global cost reduction 3. Global hubs for innovation 4. Springboards for the emergence of new global competitors 5. New sources of capital (esp. China) __________________________________ Anil K. Gupta, The Quest for Global 12 Dominance. July 2010. All rights reserved.
  • 13. Rise of “Born-Globals” and “Micro-Multinationals” Costs and Benefits s 1900 1950 2000 2010 __________________________________ Anil K. Gupta, The Quest for Global 13 Dominance. July 2010. All rights reserved.
  • 14. Designing Global Strategy: Foundational Ideas __________________________________ Anil K. Gupta, The Quest for Global 14 Dominance. July 2010. All rights reserved.
  • 15. Globalization – A Multidimensional Concept Globalization of Capital Base Globalization of Organization & Mindset Globalization of Globalization of Value Chain Market Presence __________________________________ Anil K. Gupta, The Quest for Global 15 Dominance. July 2010. All rights reserved.
  • 16. Why Go Global? GROWTH Imperative? EFFICIENCIES LEARNING Imperative? Gains? Go Global? CUSTOMER DE-RISKING Imperative? Gains? __________________________________ Anil K. Gupta, The Quest for Global 16 Dominance. July 2010. All rights reserved.
  • 17. Industry Characteristics Matter Multidomestic Globally Integrated Industries Industries Hair-cutting Semiconductors Hospitals Pharmaceuticals Supermarkets Tires Globalization as a Globalization as a discretionary option strategic imperative Size of advantage High Hi h Low from globalization Local Bulk of market share in most Global players countries is captured by players Multi- Implications for global strategy Globally domestic integrated operations operations __________________________________ Anil K. Gupta, The Quest for Global 17 Dominance. July 2010. All rights reserved.
  • 18. Industry Characteristics Matter “The planned sale is in line with the strategy set out by Lars p gy y Olofsson, chief executive, to pull out of markets in which the supermarket group has little prospect of becoming market leader and invest in those where it already is leader or has a good chance of becoming one. “ g __________________________________ Anil K. Gupta, The Quest for Global 18 Dominance. July 2010. All rights reserved.
  • 19. Designing Global Strategies: Globalization of Market Presence __________________________________ Anil K. Gupta, The Quest for Global 19 Dominance. July 2010. All rights reserved.
  • 20. Key Q y Questions 1. Choice of markets? 2. Entry strategies? 3. Extent of local adaptation? __________________________________ Anil K. Gupta, The Quest for Global 20 Dominance. July 2010. All rights reserved.
  • 21. Wal-Mart: Ch i W l M t Choice of Markets fM k t __________________________________ Anil K. Gupta, The Quest for Global 21 Dominance. July 2010. All rights reserved.
  • 22. Prioritization Across Markets Strategic Importance: • Market size • Growth rate • Learning value (leading edge customers, products, and/or technologies) Ability to Exploit: • Similarity to current markets • Potential to leverage existing competencies and infrastructure • Intensity of competition (lower is better) ) • Non-market entry barriers (lower is better) __________________________________ Anil K. Gupta, The Quest for Global 22 Dominance. July 2010. All rights reserved.
  • 23. Wal-Mart: Entry Strategies W l M t E t St t i __________________________________ Anil K. Gupta, The Quest for Global 23 Dominance. July 2010. All rights reserved.
  • 24. Entry Strategy: Go Al G Alone vs. Partner? P t ? Alliance-based entry modes are more appropriate when: • The market is more “foreign” (i.e., high economic, cultural, language, and political distance) • Subsidiary would need low operational integration with global network • Risk of asymmetric learning by partner is low • You Y are short of capital h t f it l • Government mandates local equity participation __________________________________ Anil K. Gupta, The Quest for Global 24 Dominance. July 2010. All rights reserved.
  • 25. Degree of Local Adaptation • Be pragmatic, be open to learning from the market. • Extent of local adaptation may vary greatly across different elements of the marketing mix: g Product & service portfolio Product features Service features Pricing Advertising (theme vs. execution vs. media) Branding & logo Distribution channels • In dynamic markets, revisit your decisions at least once a year. __________________________________ Anil K. Gupta, The Quest for Global 25 Dominance. July 2010. All rights reserved.
  • 26. Designing Global Strategies: Globalization of the Value Chain __________________________________ Anil K. Gupta, The Quest for Global 26 Dominance. July 2010. All rights reserved.
  • 27. Need for Disaggregated Analysis Across Each Activity in the Value Chain Global Optimization Specific Value Chain Activities Declining need for geographic co-location of complementary activities __________________________________ Anil K. Gupta, The Quest for Global 27 Dominance. July 2010. All rights reserved.
  • 28. Global O ti i ti Gl b l Optimization Of Individual Value Chain Activities Activity Architecture A Capabilities A F A Coordination At the Locations th L ti Across L A Locations ti A - Highly optimal A F - Highly suboptimal Choice of Location(s) __________________________________ Anil K. Gupta, The Quest for Global 28 Dominance. July 2010. All rights reserved.
  • 29. Alternative Activity Architectures • Concentration in one location • Differentiated but global centers of excellence • Regional decentralization • Country-level decentralization The optimal architecture varies greatly across different value chain activities. Also, what’s optimal today will rarely be optimal tomorrow. __________________________________ Anil K. Gupta, The Quest for Global 29 Dominance. July 2010. All rights reserved.
  • 30. Tapping the Most Optimal Locations Value Proposition: Examples: •Cost reduction • Production of Nike shoes in Vietnam •Access scarce talent • Microsoft: Speech p recognition lab in China •Access locally embedded knowledge • Texas Instruments: Software development in •Reduce risks India __________________________________ Anil K. Gupta, The Quest for Global 30 Dominance. July 2010. All rights reserved.
  • 31. Building World-Class World Class Capabilities At the Locations June 2004 “The World's Hottest Computer Lab Microsoft's six-year-old Beijing lab has already paid dividends in speech recognition, wireless multimedia and graphics. By Gregory T. Huang Half a world away from the calm beauty of Seattle and Puget Sound, there's a lab where software dreams come true. At Microsoft Research Asia the true Asia, drive to succeed is as intense as the traffic that roars by the front door in unbridled, chaotic fury… Microsoft's mantra: work hard to get in the door; work h d to survive; then work even harder k harder t i th k h d because the real work-that of an information technology world leader-is just beginning….. The Beijing lab is a key part of Microsoft’s effort to ensure its global future through research.” g g __________________________________ Anil K. Gupta, The Quest for Global 31 Dominance. July 2010. All rights reserved.
  • 32. Benefiting from Coordination Across Locations “We are beginning to understand the true meaning and benefits of being a global company. The best of class from all over the world now set the benchmarks for our industry, whether domestic or international. “Speedy checkouts,” “gravity walls” and new merchandise items are examples of ideas from international markets that we imported and applied to our domestic business. Just think of the multiplier factor when we apply a new sales-generating idea or cost-saving idea to 3,000 existing stores. This is what we call “Global Learning.”” – Annual Report 1998 A lR t __________________________________ Anil K. Gupta, The Quest for Global 32 Dominance. July 2010. All rights reserved.
  • 33. Designing Global Strategies: Globalization of the Corporate Mindset __________________________________ Anil K. Gupta, The Quest for Global 33 Dominance. July 2010. All rights reserved.
  • 34. “The culture of Coca‐Cola has moved from being an  “Th lt fC C l h df b i American company doing business internationally to an  international company which happens to be  headquartered in Atlanta … We were global when global  q g g wasn’t cool. Now everyone is trying to be global. If you go  back to our 1981 annual report, you will see references to  “foreign” sales or “foreign” earnings. Today, the word  “foreign” is foreign to our corporate language.” “foreign” is foreign to our corporate language ” Roberto Goizueta CEO, Coca‐Cola Beverage Digest, 1991 __________________________________ Anil K. Gupta, The Quest for Global 34 Dominance. July 2010. All rights reserved.
  • 35. Globalization of Corporate Identity and Mindset Carlos Ghosn CEO, Nissan & Renault “There are no German or American There companies. There are only successful or unsuccessful companies.” Thomas Middlehoff Chairman, Bertelsmann AG Indra Nooyi The Wall Street Journal, 1998 CEO, PepsiCo __________________________________ Anil K. Gupta, The Quest for Global 35 Dominance. July 2010. All rights reserved.
  • 36. Are You A Global Company? “International” Company: International “Global” Company: Global • “Domestic” vs. • “HQ Country” seen as “International” mindset one of many markets • Foreign markets seen • All major geographies as “add on” to domestic viewed as “domestic” market markets • Products and services • Products and services are invented first for the could be invented in domestic market and any geography then ported/adapted for • Market-centric rather foreign markets than product-centric __________________________________ Anil K. Gupta, The Quest for Global 36 Dominance. July 2010. All rights reserved.
  • 37. Globalizing the Young Venture: Additional Considerations __________________________________ Anil K. Gupta, The Quest for Global 37 Dominance. July 2010. All rights reserved.
  • 38. Whether or Not to Globalize – Early & Rapidly? • Global mindset Organizational • Past globalization experience • Acquisition/alliance capabilities Capability • Global coordination capabilities + Early & Rapid • Need for local adaptation • R&D intensity • Scale economies Globalization? • Need for local infrastructure • Customer globalization + - • Regulatory barriers Industry Industry Imperatives Constraints __________________________________ Anil K. Gupta, The Quest for Global 38 Dominance. July 2010. All rights reserved.
  • 39. Whether or Not to Globalize – Early & Rapidly? 72 # of countries “entered” in first 5 years 22 7 3 __________________________________ Anil K. Gupta, The Quest for Global 39 Dominance. July 2010. All rights reserved.
  • 40. Additional Challenges for Young Globalizers 1. Limited managerial, organizational, and financial resources 2. Lack of market knowledge, channel access & market relationships 3. Inability to attract and retain top talent in y p foreign locations 4. Limited or no experience in managing cross- cultural conflicts 5. Direct and indirect costs of coordination become unsustainable __________________________________ Anil K. Gupta, The Quest for Global 40 Dominance. July 2010. All rights reserved.
  • 41. Guidelines for Young Globalizers 1. Understand the industry imperatives and constraints thoroughly 2. Don’t let global expansion distract you f from maintaining dominant position in strategic markets 3. Leverage existing relationships (customers, suppliers, partners, investors) ( li i ) 4. Resist the temptation to globalize too many activities at the same time add complexity in a sequential rather than parallel manner ti l th th ll l 5. Over-invest in integration capabilities (including early formalization of processes) __________________________________ Anil K. Gupta, The Quest for Global 41 Dominance. July 2010. All rights reserved.
  • 42. Thank you! Jossey‐Bass/Wiley, March 2008 Jossey‐Bass/Wiley, Feb 2009 __________________________________ Anil K. Gupta, The Quest for Global 42 Dominance. July 2010. All rights reserved.