Deanna Button from Vancity Credit Union discussed their successful use of SharePoint and Yammer for internal collaboration. Vancity designed a social intranet called "Insite" using SharePoint 2010 to foster engagement and innovation across their organization. They later implemented Yammer to provide an additional social collaboration channel with features employees were familiar with outside the office. After an initial training period, Yammer adoption increased to 50% of employees within 6 months, and Vancity saw benefits like more active participation in discussions and generation of new ideas. Deanna outlined next steps like expanding use cases of Yammer for frontline staff and leveraging it further for innovation, engagement, and gaining member insights.

1. Successful Collaboration with
SharePoint & Yammer
Deanna Button – Digital Marketing Specialist, Vancity

2. Introductions
www.sharepointsummit.org
Deanna Button
Digital Marketing Specialist
Vancity Credit Union
@dbutton | deanna_button@vancity.com
2

3. About Vancity
www.sharepointsummit.org
3
It is the
biggest
Credit Union
in Canada.
$22
dollars in
assets in
1946.
Started with
14 members,
1 location
and…
It has more than
500,000 members,
$17 billion in assets,
2,500 employees and
64 locations.

4. Vancity’s approach to social
www.sharepointsummit.org
4

5. www.sharepointsummit.org
Designing a
Social Intranet
Vancity’s insite

6. Welcome to Insite: SharePoint 2010
www.sharepointsummit.org
6

7. Social features on your intranet
www.sharepointsummit.org
7

8. www.sharepointsummit.org
insite

9. www.sharepointsummit.org
insite

10. www.sharepointsummit.org
10
insite

11. www.sharepointsummit.org
Why Yammer?
A new channel for Vancity

12. Why Yammer?
www.sharepointsummit.org
12
The social
functionality people
were used to outside
of the office Dialogue &
discussion
across the
organization
Individual control of
content – specialized
for groups
Innovation.
Ideas from anywhere
in the company,
without hierarchy.

13. www.sharepointsummit.org
13

14. Yammer at Vancity
www.sharepointsummit.org
Yammer

15. Before you launch
www.sharepointsummit.org
15
Meet with the stakeholders about concerns
Address security: usage policy, monitoring & passwords
Make sure there is engaging content & a help group
Announce & provide materials to get started

16. Integration by Illusion
www.sharepointsummit.org
Links & search
16

17. Our first YamJam
www.sharepointsummit.org
17

18. Key learnings
www.sharepointsummit.org
18
Find an opportunity to hang your hat on.
Rely on support from Microsoft, the YCN & your peers.
Seek out your advocates, champions and super-users.
Socialize and advocate. Identify opportunities.
Nudge people. Badger people. Support people.

19. Where do your use cases fit?
www.sharepointsummit.org
19

20. www.sharepointsummit.org
Where are
we now?
Yammer adoption

21. Achievements
www.sharepointsummit.org
21
50% of employees have now activated their account on
Yammer in 6 months and more than half of those engaged
All new employees exposed to Yammer and the Intranet
social tools in Orientation Immersion
CEO and key members of the executive personally
trained on Yammer and posting
First YamJam was held with 100 posts and 33
active voices in 1 hour

22. www.sharepointsummit.org
What’s next?
Future uses for Yammer

23. What’s next?
www.sharepointsummit.org
23
Finding more use cases for front-line staff
Innovation
Engagement
Member insights

24. Questions?
www.sharepointsummit.org
24

25. Thank you for your attention!
This presentation will be available on the
Vancouver SharePoint Summit website a few days after the event.

26. Please rate this session!
Fill out the survey form