Stl Innovation Camp Feb 2010

“ Reserve” your name for LinkedIn, Facebook, Twitter, email lists, and other places around the Internet
Wordpress > LinkedIn status update
Posterous.com, allows you to setup a Web site by just emailing content (including videos)
Posterous.com can do automated email blog postings
Webinformant.spaces.live.com Windows Live Spaces, again free blog from email posts
Comparison of Typepad, Blogger and Wordpress on SocMedia101.com
Number of Dell Twitter feeds
Dell found out about a keyboard problem from Tweets on one of their Netbooks and fixed it as a result
companies w/ own Twitter page. This is another notification system, better than email because it can reach people’s cell phones via text messages, so it is even more immediate than IM. started by a single person within the company who now has the job responsibility to check the feed and resolve any customer complaints You can resolve ticketing issues with Southwest, banking fees with Bof A, or even keep track of the latest community alerts from the LA Fire Department!
Inuit finds customers of its competitors via Twitter and then sends them offers to try their services
LA Fire department notifications for homeowners at risk
Burger king ad campaign -- drop 10 FBk friends, get a free burger Handed out 20,000 coupons
http://www. davidhenderson .com/2009/01/21/key-online-influencer/ James Andrews from Ketchum PR flies to Memphis to consult with Fedex on social media
Motrin aired a TV commercial in Nov 2008, and accompanied it with a YouTube video that made fun of wearable hands-free baby clothing the firestorm was started by a single blog post by Jessica Gottlieb suggesting that moms buy general Ibuprofen instead of Motrin. This was on a Friday evening. It took until Monday morning before the company apologized, but by then thousands of comments were posted, there was a Facebook group urging boycots, and the damage was done.
Put the names of actual Twitter accounts as well as corporate logos on the page Use Web links where appropriate that point to corp. Web site “ currently tweeted by” is a nice touch
Yammer.com provides a private discussion forum space for $1 per staff member per month, and a great way to get started with bringing together forums Another site is presentlyapp.com, which currently is free and you can install it behind your own firewall too There are more than a dozen such apps -- Yammer case studies -- http://forum.yammer.com/topic.php?id=5371 Fitton's comparison of others -- Enterprise Micro Sharing Tools Comparison 11032008
Can post to multiple social networks at once, from phone or IM or email or Web browsers
Buzzable can be used to create groups of Twitter users which is helpful if you want to notify a lot of your customers or partners
Newest wrinkle is self-collected lists of followers, and listorious.com helps to organize these.
Twitter > LinkedIn status, only can use one Twitter account per Lin account
Emwd.com mailing list hosting
IN addition to this community site for engineers, TI finds appropriate SM conversations on the Web and deploys select employees to act as Conversation Agents and contribute to those discussions.