1. David Murr’sTechnical Writer Demo This demonstration showcases my work experiences and skills to highlight my capabilities as a Technical Writer.

2. Telecommunications Telstra Corporation Optus Pty Ltd 19/11/2009 David Murr's Technical Writer Demo 2 Enterprise Sectors Systems Design & Development Com10 Pty Ltd Sonartech Atlas Banking & Insurance Suncorp Network Design & Construction NDC Limited Information Technology Queensland Police Queensland Health Queensland Transport Mining Aker Solutions Rio Tinto

3. Electronics and Communications Engineering Technical Support Engineer: Telepower Systems Project Manager: Audit and Upgrade Programs Application (Pre-Sales) Engineer: Rack Power Systems 19/11/2009 David Murr's Technical Writer Demo 3 Background Experiences Network and Systems Engineering Technical Support Engineer: Windows 98 & Exchange Server 5.0 Systems Administrator: Windows XP & Server 2003 Standard Edition Technical Writing Telecommunications Projects Design and Development Projects (Hardware & Software) Business Process Analysis and Modelling (ISO 9001 & ITSM/ITIL) Tender Evaluations (RFPs & RFQs) Pre-feasibility Studies (Gold Mining) Service Centres and ICT Support Infrastructure Support Training Development and Support

4. Processes Business Frameworks Manufacturing ITSM and ITIL 19/11/2009 David Murr's Technical Writer Demo 4 Documentation Suite Tenders Tender Evaluations RFPs and RFQs Training Presentations & Hand-outs Training Manuals/Guides Procedures Operational Manuals Maintenance Manuals Service Manuals Manufacturing Reference Manuals/Guides User Manuals/Guides On-line Libraries PDF Libraries ITSM Repositories Lotus Notes Tech Docs Release Notes KIs, Known Errors & FAQs PCLs Work Instructions Work Specifications Task Instructions

5. Windows Operating System Since NT4 Workstation Now Windows 7 Professional (64-bit) 19/11/2009 David Murr's Technical Writer Demo 5 Skill Sets Most Used Office Suite Since Office 97 Professional Now Office 2007 Ultimate Visio Professional Since 2000 Now 2007 HTML Editor Since FrontPage 2000 Now SharePoint Designer 2007 PDF Converter Professional Since Version 3 Now Version 6 Paint Shop Pro Since Version 6 Now PHOTO X2 Ultimate