Anecdotes and tactics for community managers and social media practioners. Includes thoughts on history of social communication and tips for managing compelling campaigns.

1. Social Campaign Tactics

2. Everything / Nothing is New

9. And, then...

12. New / Multi Tools

17. What I’ve learned

18. Begin with Listening

19. Participation is Everything

20. CM as Party Host?

21. All About the Story

22. Interestingness

23. Go Where the People Are

24. Speak their Language

25. Build a Posse

26. Close the Loop

27. Let’s Robots do the Work

28. Measure Everything

29. Enjoy the Zen

30. Mighty - use for goodness

31. Thanks!
Dave Olson, HootSuite Community Director
Twitter: @daveohoots