The 10-step document outlines key considerations for creating an effective broker website. It recommends (1) choosing technology vendors carefully based on usability and objectives; (2) using easy to develop and maintain technologies like Ruby on Rails; (3) defining target audiences like potential clients, sellers, and agents; and (4) using information architecture to create a simple structure for a better user experience. It also stresses making listings central, optimizing for search engine optimization and conversion, planning for future needs, and maintaining the site as an ongoing endeavor.
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Inman Real Estate Connect SF 2009 - How to Build a Killer Website From Scratch
1. 10 Steps to a
Killer Broker Website
Aman Daro
VP, Integrated Marketing
McGuire Real Estate
adaro@mcguire.com
2. McGuire Real Estate
> 90 year old residential brokerage
> Boutique, luxury brand covering the San Francisco Bay Area
> 250 agents, 8 offices
Photo: Mapjack
4. 1. Choose Vendors Wisely
> Front-end and back-end not necessarily the same
company
– 1000Watt + Elevated Rails
> Understanding usability and company objectives can
trump project estimate
> Hope you like working with them
5. 2. Technology Shouldn’t Get in the Way
> Pick technologies for
– Ease of development and
maintenance
– What will be favorable in the
future
> Ruby on Rails allows for very quick
development
> Too much Flash can be bad
> Open source back end is
preferred by many, but keep
security in mind
Photo: abigol
6. 3. Define Your Target Audiences
>
>
>
>
Potential clients
Current sellers
Agents
Management
– Understand difference between
management’s needs and user’s
Photo: Morten Elbech Sørensen
7. 4. Information Architecture is Underrated
> Rarely used by small/medium businesses, but critical in
information-rich websites
Simple structure = better experience =
more users = more business
8. 5. Listings Are The Center of the Universe
> The primary reason users visit a broker
site
> Design around this objective
– Easy to access across site, large photos,
etc.
> Develop content to support this goal
– Neighborhood info, stats, user-generated
content, etc.
9. 6. SEO From the Ground Up
> Site structure should be search-engine friendly
> Unique title/headline/tight cluster of keyword phrase(s)
for every page
> Pick relevant keywords
with Google Keyword
Search Tool
> Don’t forget long tail
10. 7. Design: Less is More
> White space lets the
message “breathe”
> Home page
– Focus on few key
messages
– Allocate % of home
page real estate to
priority of message
11. 8. Optimize for Conversion
> A “cool” web 2.0
site isn’t enough.
Demand ROI.
> Clear call to action
– White space
– Buttons near images
> Test
– Google Website
Optimizer
12. 9. Plan for The Future
> Needs will change and expand
> Site should accommodate those
changes
Photo: pigeon pair
13. 10. Evergreen Endeavor
> Project doesn’t end after
launch
– Maintenance
– Adaptation to changing market
demands
– Consider redesign in 5-7 years
– Need budget and team on call
Photo: Sam Howzit