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Organisational Energy
                       concept

                     FULLY CHARGED

          What do we actually need for
           perform better – IQ or EQ


Dr. Heike Bruch and Dr. Daniela Brečko
What is Organizational Energy?




            Organizational Energy is the force with
                which an organization works.




The strength of Organizational Energy manifests in the extent to
  which a company has mobilized its emotional, cognitive, and
            behavioral potential in pursuit of its goals.
                                                      © Prof. Heike Bruch   3
Relevance of Organizational Energy



Lack of energy manifests as...



     Change tiredness
                                   (Buchanan/Claydon/Doyle, 1999)




    Cynicism
                                  (Dean/Brandes/Dharwadkar, 199
                                                               8)




     Lack of innovation
                                                        (Su
                                                 © Prof. Heike ll, 2003)
                                                               Bruch   4
Different States of
                              Organizational Energy



                   Corrosive                        Productive
            high
                    Energy                           Energy


Intensity



                   Resigned                        Comfortable
            low
                    Inertia                          Energy



                    negative                            positive
                                     Quality
                    Source: Bruch & Ghoshal (2003): Unleashing Organizational Energy, MIT Sloan Management Review

                                                                                         © Prof. Heike Bruch   5
• negative internal tension                                                •Clear focus
• conflicts                                                                • High attention
• rumurs      visoka                                                       • Intensive work
                                                                           • co-operation
• lack of problem solving
                                                                           • searching for solutions in teams
• no teamwork
                                                                           (together), take action to resolve
• high level of negative stress
                                                                           the problems
• unclear goals                                                            • high performance
• Unclear work instruction                                                 • positive exitement, always
• People are often engage in                                               looking for new opportunities
 activities to weaken others                                               • are proud on their work
• the company are often cynical                                            •are inspired on ther job
 of company goals or                 Corosive           Productive
 objectives.                          Energy              energy




 • lack of motivation                                                     • lasy athmosfere
 • no activities,                                                         • calmness, satisfaction
 • bad communication                                                      • easy work, easy tempo
 • emotional burnout              Resigned Inertia   Comfortable Energy   • lack of tendness, lack of „live“
  people are depressed in                                                • no actions
 their job.                                                               • employees are to much satisfy
  are discouraged in their                                                with their curent work tasks
 job.                                                                     • doing by old patterns
  believe there is no                                                    • Are easy in their jobs
 "future" in our work.
„The crisis carried us to the limits of our
  possibilities. It was difficult but no one
 complained. In contrast, we enjoyed the
challenging situation. We achieved things,
we had never believed to be possible. We
 were surprised at the enormous energy
which was revealed in that period of time.

(Wolfgang Mayrhuber, Until 2010 CEO Lufthansa
                    AG)
Consequences of
                                                                             Selected Energy States
   Companies with high productive                                             Companies with high corrosive
   energy…                                                                    energy…




                                                                                                                                                turnover
                                                                                                                                               intentions

    + 14,4%   + 13,9%
                                             +12,1%     +12,1%

                          + 6,9%                                                         efficiency
                                                                              org. per- of business                     customer     employee
                                    +2,3%                                     formanc processes        ROI      growth satisfaction satisfaction
                                                                     -8,1%       e
                                                                                                                                                   + 16,6%
   org. per- efficiency    ROI     growth customer employee
  formance of business                   satisfaction satisfaction
             processes
                                                                  turnover
                                                                 intentions
                                                                                                                          - 13,3%
   based on a sample of 104 companies in 2007, 2008, 2009                                                       - 16,4%
                                                                                                                                     - 17,6%
                                                                               - 24,6%   - 19,8%      - 19,7%


Source: Study of the Institute of Leadership and Human
Resources Management , University of St. Gallen,
Survey results from more than 500 companies (2007-2009)
2006/2011
PE–   69%

CE – 52 %          PE–   48%
RI – 49%           CE– 36 %
KE – 49 %          RI – 35%

                   KE – 56 %
…HOW WE ARE
DOING?
PE–   81%

                                                                              EUI – 74 %

                                                                              ERI – 12%

                                                                              KE – 18 %




10 % of best German companies i (all together 187 companies and 24.000 emloyess,
 (H. Bruch, B. Vogl, 2011)
SLOVENIAN
                                            OE INDEKS 2011




OE INDEX         Productive   Comfortable   Resigned   Corosive
                   Energy       Energy       Inertia    energy


Slovenija 2006     48%          36%          35%        56%


Slovenija 2011     69%          49%          52%        49%


Benchmarking       81%          75%          12%        18%
HOW TO READ AND UNDERSTAND OE INDEX



                    PE            CE                 RI             CE
                Productive    Comfortable        Resigned        Corosive
                  energy        energy         Inertia energy     energy




                   75%       70 % or more       up to 25%       up to 25 %

                Ideal 80%    But PE must be
                             equal or higher




Slovenia 2011     69%            49%               52%             49%
Excellence is in People, not in processes




         CONCLUSION:

         Measure and consciously use the
         Energy of Your Company

         For increasing productive energy, lead
         not only in a transactional but especially
         also in a transformational way. Inspiring!

         Take Charge of Your Own Energy

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Organisational energy concept and research

  • 1.
  • 2. Organisational Energy concept FULLY CHARGED What do we actually need for perform better – IQ or EQ Dr. Heike Bruch and Dr. Daniela Brečko
  • 3. What is Organizational Energy? Organizational Energy is the force with which an organization works. The strength of Organizational Energy manifests in the extent to which a company has mobilized its emotional, cognitive, and behavioral potential in pursuit of its goals. © Prof. Heike Bruch 3
  • 4. Relevance of Organizational Energy Lack of energy manifests as... Change tiredness (Buchanan/Claydon/Doyle, 1999) Cynicism (Dean/Brandes/Dharwadkar, 199 8) Lack of innovation (Su © Prof. Heike ll, 2003) Bruch 4
  • 5. Different States of Organizational Energy Corrosive Productive high Energy Energy Intensity Resigned Comfortable low Inertia Energy negative positive Quality Source: Bruch & Ghoshal (2003): Unleashing Organizational Energy, MIT Sloan Management Review © Prof. Heike Bruch 5
  • 6. • negative internal tension •Clear focus • conflicts • High attention • rumurs visoka • Intensive work • co-operation • lack of problem solving • searching for solutions in teams • no teamwork (together), take action to resolve • high level of negative stress the problems • unclear goals • high performance • Unclear work instruction • positive exitement, always • People are often engage in looking for new opportunities activities to weaken others • are proud on their work • the company are often cynical •are inspired on ther job of company goals or Corosive Productive objectives. Energy energy • lack of motivation • lasy athmosfere • no activities, • calmness, satisfaction • bad communication • easy work, easy tempo • emotional burnout Resigned Inertia Comfortable Energy • lack of tendness, lack of „live“  people are depressed in • no actions their job. • employees are to much satisfy  are discouraged in their with their curent work tasks job. • doing by old patterns  believe there is no • Are easy in their jobs "future" in our work.
  • 7. „The crisis carried us to the limits of our possibilities. It was difficult but no one complained. In contrast, we enjoyed the challenging situation. We achieved things, we had never believed to be possible. We were surprised at the enormous energy which was revealed in that period of time. (Wolfgang Mayrhuber, Until 2010 CEO Lufthansa AG)
  • 8. Consequences of Selected Energy States Companies with high productive Companies with high corrosive energy… energy… turnover intentions + 14,4% + 13,9% +12,1% +12,1% + 6,9% efficiency org. per- of business customer employee +2,3% formanc processes ROI growth satisfaction satisfaction -8,1% e + 16,6% org. per- efficiency ROI growth customer employee formance of business satisfaction satisfaction processes turnover intentions - 13,3% based on a sample of 104 companies in 2007, 2008, 2009 - 16,4% - 17,6% - 24,6% - 19,8% - 19,7% Source: Study of the Institute of Leadership and Human Resources Management , University of St. Gallen, Survey results from more than 500 companies (2007-2009)
  • 9. 2006/2011 PE– 69% CE – 52 % PE– 48% RI – 49% CE– 36 % KE – 49 % RI – 35% KE – 56 %
  • 11. PE– 81% EUI – 74 % ERI – 12% KE – 18 % 10 % of best German companies i (all together 187 companies and 24.000 emloyess, (H. Bruch, B. Vogl, 2011)
  • 12. SLOVENIAN OE INDEKS 2011 OE INDEX Productive Comfortable Resigned Corosive Energy Energy Inertia energy Slovenija 2006 48% 36% 35% 56% Slovenija 2011 69% 49% 52% 49% Benchmarking 81% 75% 12% 18%
  • 13. HOW TO READ AND UNDERSTAND OE INDEX PE CE RI CE Productive Comfortable Resigned Corosive energy energy Inertia energy energy 75% 70 % or more up to 25% up to 25 % Ideal 80% But PE must be equal or higher Slovenia 2011 69% 49% 52% 49%
  • 14. Excellence is in People, not in processes CONCLUSION: Measure and consciously use the Energy of Your Company For increasing productive energy, lead not only in a transactional but especially also in a transformational way. Inspiring! Take Charge of Your Own Energy