84. TRACK ENGAGMENT Performance Reviews Surveys Make employees feel heard Celebrate and track success 1 on 1s: Motivations, Drivers, Needs
85. Focus on the right people FLIGHT RISK IMAPCT OF DEPARTURE “I made it my job to understand the motivations of all of our key people – and to make sure our managers understood them as well. This has to be high touch.” Dan Portillo, VP of Organizational Development Mozilla Corporation
Who here thinks recruiting is about getting access to the right people?
Recruiting is now about stories and promises.What are you going to get to accomplish?Who do you get to do it with?Is this an organization that looks out for it’s people and does what it says it’s going to do?
More bad news. People increasingly don’t give a bleep what you are saying.
And exposing this experience and making it good is a COMPETITIVE ADVANTAGE.Every good engineer in silicon valley knows Google’s recruiting process is broken. And they know they haven’t fixed it.
The best people, today, can work anywhere, and switching is easier than ever.
Not what you are hiring for… but who you are, why what you are doing is worthwhile.
Not jobs, but what you do, how you do it and where you are going!It’s about being part of something, accomplishing something, being part of a team, with a strategy.
It’s likely not what’s in the brochure.
The bad is already out there… if you start promoting, it’s going to get worse.
You can’t be all things to all people.
What you are trying to accomplish, how you are different, and why to do it here.
This might not be prettyThis may involve demotion and promotion around new critieraThis may invloveoffsites, and regorganization.
… and that’s okay.
… and that’s okay.
… and that’s okay.
This stuff ain’t free.Choose one leader, don’t try to change everything at once.
This stuff ain’t free.Choose one leader, don’t try to change everything at once.
Forgiveness, not permissionOne at a time, not everyone at onceUnderstand that stuff is going to go wrong.
Don’t flip outUse common sense
Understand how critical each hire is.Understand their potential flight riskUnderstand their engagement level
