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Note:
   This presentation was ïŹrst created in 2005, as an alternative point of view to training sessions I did with
   Delphi Group in our Proving Ground on Taxonomy and Information Architecture.

   In the ïŹrst 18 months or so of introducing this 30-45 minute section of our 2.5 days of content, I had many
   hostile or at the least, skeptical responses to this.

   Even the most diehard of “traditional” librarians in the crowd however, started to turn a corner in late 2006,
   and this is much more commonplace from a library services standpoint.

   Now, if we can only get business MANAGERS to understand why social bookmarking or tagging services
   might add value in their organizations... a nut that may be harder to crack.




                              Folksonomies
                     Chaotic Mess? Controlled Vocabulary Replacement?
                                                          Temporary Blip?




                                                                                                                    Dan Keldsen
                                                                                                                    Director, Market Intelligence at aiim.org
                                                                                                                    dan (dot) keldsen (at) aiim (dot) org
                                                                                                                    www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                                                                                    1
What are Folksonomies?

                    ‱ Relatively recently coined term (2003+),
                           marrying the idea of having a collected
                           vocabulary, but personalized, and emerging
                           from the users rather than by “experts”

                    ‱ Taken to the extreme, there are some
                           people who believe Folksonomies
                           completely obliterate the need/desire for
                           any controlled vocabulary efforts
                         ➡      Extremes are for extremists. Let’s not go crazy here...

                                                                                Dan Keldsen
                                                                                Director, Market Intelligence at aiim.org
                                                                                dan (dot) keldsen (at) aiim (dot) org
                                                                                www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                                                2
Dan Keldsen
                               Director, Market Intelligence at aiim.org
                               dan (dot) keldsen (at) aiim (dot) org
                               www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                               3
The issue is “should users have their own
                 tagging capabilities, or should we just do
                   the research to determine what the
                 ofïŹcial single tag should be for content?”




                                                     Dan Keldsen
                                                     Director, Market Intelligence at aiim.org
                                                     dan (dot) keldsen (at) aiim (dot) org
                                                     www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                     4
Best Understood
                                 via Examples
                                 http://del.icio.us


                                                      Dan Keldsen
                                                      Director, Market Intelligence at aiim.org
                                                      dan (dot) keldsen (at) aiim (dot) org
                                                      www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                      5
My del.icio.us homepage




                                                     Dan Keldsen
                                                     Director, Market Intelligence at aiim.org
                                                     dan (dot) keldsen (at) aiim (dot) org
                                                     www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                     6
my del.icio.us - all tags exposed




                                            Dan Keldsen
                                            Director, Market Intelligence at aiim.org
                                            dan (dot) keldsen (at) aiim (dot) org
                                            www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                            7
All my tags as a “tag cloud” - size and
                   color denotes frequency of use




                                                 Dan Keldsen
                                                 Director, Market Intelligence at aiim.org
                                                 dan (dot) keldsen (at) aiim (dot) org
                                                 www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                 8
Relatively new feature-set:
                     Bundles (2 layer taxonomies)




                                             Dan Keldsen
                                             Director, Market Intelligence at aiim.org
                                             dan (dot) keldsen (at) aiim (dot) org
                                             www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                             9
Ways multiple OTHER people
                  tag a URL (the social aspect)




                                           Dan Keldsen
                                           Director, Market Intelligence at aiim.org
                                           dan (dot) keldsen (at) aiim (dot) org
                                           www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                           10
Emergent Vocab gets REALLY
                interesting with larger numbers




                                          Dan Keldsen
                                          Director, Market Intelligence at aiim.org
                                          dan (dot) keldsen (at) aiim (dot) org
                                          www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                          11
And even larger numbers




                                                    Dan Keldsen
                                                    Director, Market Intelligence at aiim.org
                                                    dan (dot) keldsen (at) aiim (dot) org
                                                    www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                    12
Gmail - free-form tagging isn’t
                        just for del.icio.us
                    ‱ Gmail is Google’s free, web-based e-
                           mail using AJAX, and basic precepts of:

                         ‱ In-context Ads alongside your mail
                               window (creepy privacy invasion?)

                         ‱ Free-form tagging ala del.icio.us
                               (without social sharing)

                         ‱ Never delete e-mail because you’re
                               running out of space - keep it all and
                               search or â€œïŹ‚ip” your mail around    Dan Keldsen
                                                                   Director, Market Intelligence at aiim.org

                               tags                                dan (dot) keldsen (at) aiim (dot) org
                                                                   www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                                   13
Bundles via “Tag Clouds”




                                                     Dan Keldsen
                                                     Director, Market Intelligence at aiim.org
                                                     dan (dot) keldsen (at) aiim (dot) org
                                                     www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                     14
Looks like webmail...




                                                       Dan Keldsen
                                                       Director, Market Intelligence at aiim.org
                                                       dan (dot) keldsen (at) aiim (dot) org
                                                       www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                       15
Gmail “labels”




                                                Dan Keldsen
                                                Director, Market Intelligence at aiim.org
                                                dan (dot) keldsen (at) aiim (dot) org
                                                www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                16
Google, so Search is available
                 (searching on “keyword” here)




                                           Dan Keldsen
                                           Director, Market Intelligence at aiim.org
                                           dan (dot) keldsen (at) aiim (dot) org
                                           www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                           17
Some labels are implied, rather
                    than explicitly applied




                                           Dan Keldsen
                                           Director, Market Intelligence at aiim.org
                                           dan (dot) keldsen (at) aiim (dot) org
                                           www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                           18
Faceted Navigation
                                      Visual, and “Traditional”

                          The “magic” is in the facet [database] structure

                   Chose tags/ïŹelds/facets that mean something to your
                                     communit(y/ies)
                                                                      Dan Keldsen
                                                                      Director, Market Intelligence at aiim.org
                                                                      dan (dot) keldsen (at) aiim (dot) org
                                                                      www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                                      19
Facetmap.com

                    ‱ Very simple interfaces, a proof of concept
                           site, but useful to prototype with no
                           software of your own around faceted
                           navigation

                    ‱ Wine demo follows, but you can create
                           your own, assuming you want to dive into
                           XML or structured ïŹle creation


                                                               Dan Keldsen
                                                               Director, Market Intelligence at aiim.org
                                                               dan (dot) keldsen (at) aiim (dot) org
                                                               www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                               20
Dan Keldsen
                               Director, Market Intelligence at aiim.org
                               dan (dot) keldsen (at) aiim (dot) org
                               www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                               21
Interactive
                                 sliders,
                               manipulates
                                the facets

                                 Dan Keldsen
                                 Director, Market Intelligence at aiim.org
                                 dan (dot) keldsen (at) aiim (dot) org
                                 www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                 22
Interactive sliders,
                                    manipulating facets

                               Have to hit the button to see
                                      the result list

                                Later example is “live” and
                                         dynamic



                                      Dan Keldsen
                                      Director, Market Intelligence at aiim.org
                                      dan (dot) keldsen (at) aiim (dot) org
                                      www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                      23
Faceted Navigation is
                               database ïŹltering, but
                               many interfaces exist

                               COLUMNAR shown
                                    here
                                        Dan Keldsen
                                        Director, Market Intelligence at aiim.org
                                        dan (dot) keldsen (at) aiim (dot) org
                                        www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                        24
Drop-Down style

                               VARIETAL= Red Wines,
                                 White Wines, etc.

                                REGION = French,
                                   Italian, etc.
                                      Dan Keldsen
                                      Director, Market Intelligence at aiim.org
                                      dan (dot) keldsen (at) aiim (dot) org
                                      www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                      25
Facets don’t have
                               to be “raw values”
                               can be higher-level
                                categories/values

                                   Taxonomy

                                             Dan Keldsen
                                             Director, Market Intelligence at aiim.org
                                             dan (dot) keldsen (at) aiim (dot) org
                                             www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                             26
Selected “German” as the Region

                           Facets are primarily used to stack
                            ïŹlters, without having to teach
                              users in advance about the
                                        lexicon

                                                           Dan Keldsen
                                                           Director, Market Intelligence at aiim.org
                                                           dan (dot) keldsen (at) aiim (dot) org
                                                           www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                           27
Continuing to Filter,
                               Added “White Wines” as a
                               Filter, just by clicking on the
                                             facet



                                                                 Dan Keldsen
                                                                 Director, Market Intelligence at aiim.org
                                                                 dan (dot) keldsen (at) aiim (dot) org
                                                                 www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                                 28
Demo:
                                  Iokio
                               CameraFinder

                                              Dan Keldsen
                                              Director, Market Intelligence at aiim.org
                                              dan (dot) keldsen (at) aiim (dot) org
                                              www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                              29
Dan Keldsen
                               Director, Market Intelligence at aiim.org
                               dan (dot) keldsen (at) aiim (dot) org
                               www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                               30
Demo:
                                     Iokio
                               Omniscope Viewer
                               w/Van Gogh dataset
                                                Dan Keldsen
                                                Director, Market Intelligence at aiim.org
                                                dan (dot) keldsen (at) aiim (dot) org
                                                www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                31
Facets are very
                       powerful, but time-
                      consuming to identify,
                       create and maintain
                  Make sure a recognizable cost savings or
                       revenue/improvement metric
                  demonstrates that facets are worth the
                                  effort            Dan Keldsen
                                                    Director, Market Intelligence at aiim.org
                                                    dan (dot) keldsen (at) aiim (dot) org
                                                    www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                    32
Folksonomies and
                                     Facets
                               Two great tastes that... well, you get the idea.




                                                                            Dan Keldsen
                                                                            Director, Market Intelligence at aiim.org
                                                                            dan (dot) keldsen (at) aiim (dot) org
                                                                            www.linkedin.com/in/dankeldsen


Wednesday, February 27, 2008                                                                                            33

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Folksonomies And Facets

  • 1. Note: This presentation was ïŹrst created in 2005, as an alternative point of view to training sessions I did with Delphi Group in our Proving Ground on Taxonomy and Information Architecture. In the ïŹrst 18 months or so of introducing this 30-45 minute section of our 2.5 days of content, I had many hostile or at the least, skeptical responses to this. Even the most diehard of “traditional” librarians in the crowd however, started to turn a corner in late 2006, and this is much more commonplace from a library services standpoint. Now, if we can only get business MANAGERS to understand why social bookmarking or tagging services might add value in their organizations... a nut that may be harder to crack. Folksonomies Chaotic Mess? Controlled Vocabulary Replacement? Temporary Blip? Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 1
  • 2. What are Folksonomies? ‱ Relatively recently coined term (2003+), marrying the idea of having a collected vocabulary, but personalized, and emerging from the users rather than by “experts” ‱ Taken to the extreme, there are some people who believe Folksonomies completely obliterate the need/desire for any controlled vocabulary efforts ➡ Extremes are for extremists. Let’s not go crazy here... Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 2
  • 3. Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 3
  • 4. The issue is “should users have their own tagging capabilities, or should we just do the research to determine what the ofïŹcial single tag should be for content?” Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 4
  • 5. Best Understood via Examples http://del.icio.us Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 5
  • 6. My del.icio.us homepage Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 6
  • 7. my del.icio.us - all tags exposed Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 7
  • 8. All my tags as a “tag cloud” - size and color denotes frequency of use Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 8
  • 9. Relatively new feature-set: Bundles (2 layer taxonomies) Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 9
  • 10. Ways multiple OTHER people tag a URL (the social aspect) Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 10
  • 11. Emergent Vocab gets REALLY interesting with larger numbers Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 11
  • 12. And even larger numbers Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 12
  • 13. Gmail - free-form tagging isn’t just for del.icio.us ‱ Gmail is Google’s free, web-based e- mail using AJAX, and basic precepts of: ‱ In-context Ads alongside your mail window (creepy privacy invasion?) ‱ Free-form tagging ala del.icio.us (without social sharing) ‱ Never delete e-mail because you’re running out of space - keep it all and search or â€œïŹ‚ip” your mail around Dan Keldsen Director, Market Intelligence at aiim.org tags dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 13
  • 14. Bundles via “Tag Clouds” Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 14
  • 15. Looks like webmail... Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 15
  • 16. Gmail “labels” Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 16
  • 17. Google, so Search is available (searching on “keyword” here) Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 17
  • 18. Some labels are implied, rather than explicitly applied Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 18
  • 19. Faceted Navigation Visual, and “Traditional” The “magic” is in the facet [database] structure Chose tags/ïŹelds/facets that mean something to your communit(y/ies) Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 19
  • 20. Facetmap.com ‱ Very simple interfaces, a proof of concept site, but useful to prototype with no software of your own around faceted navigation ‱ Wine demo follows, but you can create your own, assuming you want to dive into XML or structured ïŹle creation Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 20
  • 21. Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 21
  • 22. Interactive sliders, manipulates the facets Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 22
  • 23. Interactive sliders, manipulating facets Have to hit the button to see the result list Later example is “live” and dynamic Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 23
  • 24. Faceted Navigation is database ïŹltering, but many interfaces exist COLUMNAR shown here Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 24
  • 25. Drop-Down style VARIETAL= Red Wines, White Wines, etc. REGION = French, Italian, etc. Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 25
  • 26. Facets don’t have to be “raw values” can be higher-level categories/values Taxonomy Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 26
  • 27. Selected “German” as the Region Facets are primarily used to stack ïŹlters, without having to teach users in advance about the lexicon Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 27
  • 28. Continuing to Filter, Added “White Wines” as a Filter, just by clicking on the facet Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 28
  • 29. Demo: Iokio CameraFinder Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 29
  • 30. Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 30
  • 31. Demo: Iokio Omniscope Viewer w/Van Gogh dataset Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 31
  • 32. Facets are very powerful, but time- consuming to identify, create and maintain Make sure a recognizable cost savings or revenue/improvement metric demonstrates that facets are worth the effort Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 32
  • 33. Folksonomies and Facets Two great tastes that... well, you get the idea. Dan Keldsen Director, Market Intelligence at aiim.org dan (dot) keldsen (at) aiim (dot) org www.linkedin.com/in/dankeldsen Wednesday, February 27, 2008 33