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A Presentation by: Cynthia Brown, MBA, RHIT, CCS
Healthy People 2020 Objective:
Emphasize the role of community partners
such as businesses, local governments, and
civic, professional, and religious organizations
as effective agents for improving health in their
local communities (Shi & Singh, 2010).
Healthy People 2020
                     “Health for All”


          Increase quality
                                              Promote healthy
            and years of
                                                 behaviors
            healthy life




Eliminate health                                       Promote healthy
   disparities                                          communities




                             Prevent/Reduce
                              Diseases and
                                Disorders
Access to Care Defined
The ability to obtain
needed, affordable,
convenient, acceptable ,
and effective personal
health services in a timely
manner (Shi & Singh,
2008).
Key Implications of Access
 Key determinants of health, along with environment,
  lifestyle, and hereditary factors.
 Significant benchmark in assessing the effectiveness of
  the medical care delivery system (Healthy People 2020,
  performance/accountability of health care plans and
  providers.
 Determines whether or not delivery of health care is
  equitable.
 Linked to quality of care and efficient use of needed
  services (Shi & Singh, 2008).
Access to Health Services
                   Topic Areas
 AHS-1 Increase the proportion of persons with health
  insurance (Medical, Dental, & Prescription Drug).
  Target: 100%             Baseline: 83.2%
 AHS- 2 Increase the proportion of insured persons
  with coverage for clinical preventive services.
 AHS-3 Increase the proportion of persons with a usual
  primary care provider.
  Target: 83.9% Baseline: 76.3%
Access to Health Services
                      Topic Areas
 AHS-4 Increase the number of practicing primary care providers
  (medical doctor, doctor of osteopathy, physician assistant, &
  nurse practitioner)
 AHS-5 Increase the proportion of persons who have a specific
  source of ongoing care.
       5.1 All ages.
  Target: 95%          Baseline: 86.4%
       5.2 17 years and under
  Target: 100%                 Baseline: 94.3%
       5.3 Adults 18 to 64
  Target: 89.4%                Baseline: 81.3%
       5.4 Adults 65 and older
  Target: 100%                 Baseline: 96.3%
Access to Health Services
             Topic Areas
 AHS-6 Reduce the proportion of individuals who are
  unable to obtain or delay in obtaining necessary
  medical care, dental care, or prescription medicines.
 AHS-7 Increase the proportion of persons who receive
  appropriate evidence-based clinical preventive
  services.
 AHS-8 Increase the proportion of persons who have
  access to rapidly responding pre-hospital emergency
  medical services (basic life support, advanced life
  support).
Access to Health Services
             Topic Areas
 AHS-9 Reduce the proportion of hospital emergency
 department visits in which the wait time to see an
 emergency department clinician exceeds the
 recommended timeframe (all visits, immediate,
 emergent, urgent, & semi-urgent).
Dimensions of Access
Availability-fit between service capacity and individual’s
requirements (Shi & Singh, 2008).
Examples:
• Primary or preventive services available
• Transportation, language, & social services available
• Sufficient specialists
• 24/7 availability of primary care services
Accessibility-fit between locations and providers
Examples:
• Private/Public Transportation
• Disabled/Elderly accessibility
• Payment Options (Medicare, Medicaid, cash)
Dimensions of Access
Affordability-individual’s ability to pay.
Examples:
• High insurance premiums
• Co-payments/deductibles reasonable
• Prescription prices affordability
Accommodation-the fit between how resources are
organized to provide services and the individual’s ability
to use the arrangement.
Examples:
• Appointment availability; Office hours compatibility
• Routine appointments within 1 week; walk-ins services
• Urgent cases seen within 1 hour; non-emergency within 1 day
Dimensions of Access
Acceptability-compatibility between patients’ attitudes
about providers’ personal and practice characteristics,
and providers’ attitudes toward their clients’ personal
characteristics and values.
Examples:
• Waiting time for scheduled appointments
• Patients encouraged to ask questions and review
  records.
• Acceptance of patients/providers regardless of race,
  religion, or ethnic origin.
Barriers to Access
 Geography
 Financing
 Culture
 Race
 Language (Shi &
 Singh, 2010)
Persons Likely to Face Access Problems
 People without health
    insurance
   Minorities
   Low-income individuals
   People with little formal
    education
   People with special
    needs/Disability
   People with chronic
    illnesses
Solution to Access Disparity
Patient Protection and Affordable Care Act
  (Democrats, 2011):
• Quality, affordable health care for all Americans
• The role of public programs
• Improving quality/efficiency of health care
• Prevention of chronic disease and improving public health
• Health care workforce
• Transparency/program integrity
• Improving access to innovative medical therapies
• Community living assistance services and supports
• Revenue provisions
References
Democrats.Senate.gov. (2011). Responsible reform for the
  middle class: The patient protection and affordable
  care act, detailed summary. Retrieved from
  http://dpc.senate.gov/healthreformbill.
Shi, L. & Singh, D.A. (2010). Essentials of the U.S. health
  care system (2nd ed.). Sudbury, MA: Jones and Bartlett
  Publishers.
Shi, L. & Singh, D.A. (2008). Delivering health care in
  America: A systems approach (4th ed.). Sudbury, MA:
  Jones and Bartlett Publishers.

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Access to Health Care

  • 1. A Presentation by: Cynthia Brown, MBA, RHIT, CCS
  • 2. Healthy People 2020 Objective: Emphasize the role of community partners such as businesses, local governments, and civic, professional, and religious organizations as effective agents for improving health in their local communities (Shi & Singh, 2010).
  • 3. Healthy People 2020 “Health for All” Increase quality Promote healthy and years of behaviors healthy life Eliminate health Promote healthy disparities communities Prevent/Reduce Diseases and Disorders
  • 4. Access to Care Defined The ability to obtain needed, affordable, convenient, acceptable , and effective personal health services in a timely manner (Shi & Singh, 2008).
  • 5. Key Implications of Access  Key determinants of health, along with environment, lifestyle, and hereditary factors.  Significant benchmark in assessing the effectiveness of the medical care delivery system (Healthy People 2020, performance/accountability of health care plans and providers.  Determines whether or not delivery of health care is equitable.  Linked to quality of care and efficient use of needed services (Shi & Singh, 2008).
  • 6. Access to Health Services Topic Areas  AHS-1 Increase the proportion of persons with health insurance (Medical, Dental, & Prescription Drug). Target: 100% Baseline: 83.2%  AHS- 2 Increase the proportion of insured persons with coverage for clinical preventive services.  AHS-3 Increase the proportion of persons with a usual primary care provider. Target: 83.9% Baseline: 76.3%
  • 7. Access to Health Services Topic Areas  AHS-4 Increase the number of practicing primary care providers (medical doctor, doctor of osteopathy, physician assistant, & nurse practitioner)  AHS-5 Increase the proportion of persons who have a specific source of ongoing care. 5.1 All ages. Target: 95% Baseline: 86.4% 5.2 17 years and under Target: 100% Baseline: 94.3% 5.3 Adults 18 to 64 Target: 89.4% Baseline: 81.3% 5.4 Adults 65 and older Target: 100% Baseline: 96.3%
  • 8. Access to Health Services Topic Areas  AHS-6 Reduce the proportion of individuals who are unable to obtain or delay in obtaining necessary medical care, dental care, or prescription medicines.  AHS-7 Increase the proportion of persons who receive appropriate evidence-based clinical preventive services.  AHS-8 Increase the proportion of persons who have access to rapidly responding pre-hospital emergency medical services (basic life support, advanced life support).
  • 9. Access to Health Services Topic Areas  AHS-9 Reduce the proportion of hospital emergency department visits in which the wait time to see an emergency department clinician exceeds the recommended timeframe (all visits, immediate, emergent, urgent, & semi-urgent).
  • 10. Dimensions of Access Availability-fit between service capacity and individual’s requirements (Shi & Singh, 2008). Examples: • Primary or preventive services available • Transportation, language, & social services available • Sufficient specialists • 24/7 availability of primary care services Accessibility-fit between locations and providers Examples: • Private/Public Transportation • Disabled/Elderly accessibility • Payment Options (Medicare, Medicaid, cash)
  • 11. Dimensions of Access Affordability-individual’s ability to pay. Examples: • High insurance premiums • Co-payments/deductibles reasonable • Prescription prices affordability Accommodation-the fit between how resources are organized to provide services and the individual’s ability to use the arrangement. Examples: • Appointment availability; Office hours compatibility • Routine appointments within 1 week; walk-ins services • Urgent cases seen within 1 hour; non-emergency within 1 day
  • 12. Dimensions of Access Acceptability-compatibility between patients’ attitudes about providers’ personal and practice characteristics, and providers’ attitudes toward their clients’ personal characteristics and values. Examples: • Waiting time for scheduled appointments • Patients encouraged to ask questions and review records. • Acceptance of patients/providers regardless of race, religion, or ethnic origin.
  • 13. Barriers to Access  Geography  Financing  Culture  Race  Language (Shi & Singh, 2010)
  • 14. Persons Likely to Face Access Problems  People without health insurance  Minorities  Low-income individuals  People with little formal education  People with special needs/Disability  People with chronic illnesses
  • 15. Solution to Access Disparity Patient Protection and Affordable Care Act (Democrats, 2011): • Quality, affordable health care for all Americans • The role of public programs • Improving quality/efficiency of health care • Prevention of chronic disease and improving public health • Health care workforce • Transparency/program integrity • Improving access to innovative medical therapies • Community living assistance services and supports • Revenue provisions
  • 16. References Democrats.Senate.gov. (2011). Responsible reform for the middle class: The patient protection and affordable care act, detailed summary. Retrieved from http://dpc.senate.gov/healthreformbill. Shi, L. & Singh, D.A. (2010). Essentials of the U.S. health care system (2nd ed.). Sudbury, MA: Jones and Bartlett Publishers. Shi, L. & Singh, D.A. (2008). Delivering health care in America: A systems approach (4th ed.). Sudbury, MA: Jones and Bartlett Publishers.