2. Healthy People 2020 Objective:
Emphasize the role of community partners
such as businesses, local governments, and
civic, professional, and religious organizations
as effective agents for improving health in their
local communities (Shi & Singh, 2010).
3. Healthy People 2020
“Health for All”
Increase quality
Promote healthy
and years of
behaviors
healthy life
Eliminate health Promote healthy
disparities communities
Prevent/Reduce
Diseases and
Disorders
4. Access to Care Defined
The ability to obtain
needed, affordable,
convenient, acceptable ,
and effective personal
health services in a timely
manner (Shi & Singh,
2008).
5. Key Implications of Access
Key determinants of health, along with environment,
lifestyle, and hereditary factors.
Significant benchmark in assessing the effectiveness of
the medical care delivery system (Healthy People 2020,
performance/accountability of health care plans and
providers.
Determines whether or not delivery of health care is
equitable.
Linked to quality of care and efficient use of needed
services (Shi & Singh, 2008).
6. Access to Health Services
Topic Areas
AHS-1 Increase the proportion of persons with health
insurance (Medical, Dental, & Prescription Drug).
Target: 100% Baseline: 83.2%
AHS- 2 Increase the proportion of insured persons
with coverage for clinical preventive services.
AHS-3 Increase the proportion of persons with a usual
primary care provider.
Target: 83.9% Baseline: 76.3%
7. Access to Health Services
Topic Areas
AHS-4 Increase the number of practicing primary care providers
(medical doctor, doctor of osteopathy, physician assistant, &
nurse practitioner)
AHS-5 Increase the proportion of persons who have a specific
source of ongoing care.
5.1 All ages.
Target: 95% Baseline: 86.4%
5.2 17 years and under
Target: 100% Baseline: 94.3%
5.3 Adults 18 to 64
Target: 89.4% Baseline: 81.3%
5.4 Adults 65 and older
Target: 100% Baseline: 96.3%
8. Access to Health Services
Topic Areas
AHS-6 Reduce the proportion of individuals who are
unable to obtain or delay in obtaining necessary
medical care, dental care, or prescription medicines.
AHS-7 Increase the proportion of persons who receive
appropriate evidence-based clinical preventive
services.
AHS-8 Increase the proportion of persons who have
access to rapidly responding pre-hospital emergency
medical services (basic life support, advanced life
support).
9. Access to Health Services
Topic Areas
AHS-9 Reduce the proportion of hospital emergency
department visits in which the wait time to see an
emergency department clinician exceeds the
recommended timeframe (all visits, immediate,
emergent, urgent, & semi-urgent).
10. Dimensions of Access
Availability-fit between service capacity and individual’s
requirements (Shi & Singh, 2008).
Examples:
• Primary or preventive services available
• Transportation, language, & social services available
• Sufficient specialists
• 24/7 availability of primary care services
Accessibility-fit between locations and providers
Examples:
• Private/Public Transportation
• Disabled/Elderly accessibility
• Payment Options (Medicare, Medicaid, cash)
11. Dimensions of Access
Affordability-individual’s ability to pay.
Examples:
• High insurance premiums
• Co-payments/deductibles reasonable
• Prescription prices affordability
Accommodation-the fit between how resources are
organized to provide services and the individual’s ability
to use the arrangement.
Examples:
• Appointment availability; Office hours compatibility
• Routine appointments within 1 week; walk-ins services
• Urgent cases seen within 1 hour; non-emergency within 1 day
12. Dimensions of Access
Acceptability-compatibility between patients’ attitudes
about providers’ personal and practice characteristics,
and providers’ attitudes toward their clients’ personal
characteristics and values.
Examples:
• Waiting time for scheduled appointments
• Patients encouraged to ask questions and review
records.
• Acceptance of patients/providers regardless of race,
religion, or ethnic origin.
13. Barriers to Access
Geography
Financing
Culture
Race
Language (Shi &
Singh, 2010)
14. Persons Likely to Face Access Problems
People without health
insurance
Minorities
Low-income individuals
People with little formal
education
People with special
needs/Disability
People with chronic
illnesses
15. Solution to Access Disparity
Patient Protection and Affordable Care Act
(Democrats, 2011):
• Quality, affordable health care for all Americans
• The role of public programs
• Improving quality/efficiency of health care
• Prevention of chronic disease and improving public health
• Health care workforce
• Transparency/program integrity
• Improving access to innovative medical therapies
• Community living assistance services and supports
• Revenue provisions
16. References
Democrats.Senate.gov. (2011). Responsible reform for the
middle class: The patient protection and affordable
care act, detailed summary. Retrieved from
http://dpc.senate.gov/healthreformbill.
Shi, L. & Singh, D.A. (2010). Essentials of the U.S. health
care system (2nd ed.). Sudbury, MA: Jones and Bartlett
Publishers.
Shi, L. & Singh, D.A. (2008). Delivering health care in
America: A systems approach (4th ed.). Sudbury, MA:
Jones and Bartlett Publishers.